Children's Home run by Creating Care Choices Limited in Lewisham

Inspection report for children‘s home – monitoring visit: SC025657 1 SC025657

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Creating Care Choices Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care and accommodation for up to 11 young people who have learning disabilities and/or physical disabilities.

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Information about this children’s home

The registered manager has been registered since 2015.

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This monitoring visit

The purpose of this monitoring visit was to check the actions taken by the provider to meet the two compliance notices dated 27 June 2018. These were issued to the home following the full inspection of the home on 6 and 7 June 2018. This is the first monitoring visit to check compliance with these notices.

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This monitoring visit

The provider was required to address two compliance notices by 27 July 2018. These related to the items below:

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This monitoring visit

Failure to comply with Regulation 36 of the Children‘s Homes (England) Regulations 2015 – include the information and documents listed in Schedule 3 in relation to each child:

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This monitoring visit

 are kept up to date  are signed and dated by the author of each entry.

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This monitoring visit

Failure to comply with Regulation 37 of the Children‘s Homes (England) Regulations 2015 – other records with respect to children‘s homes:

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This monitoring visit

This monitoring visit concluded that the provider has not met either of the compliance notices. Inspection report for children‘s home – monitoring visit: SC025657 2 In order to monitor the registered provider‘s compliance with Regulation 36, the inspector sampled four children‘s files during the monitoring inspection. None of the children‘s files were compliant with Regulation 36. The inspector found key documents missing, out-of-date documents, alongside documents and reports not signed and dated by the author of each entry. The registered manager acknowledged the continued shortfalls in relation to Regulation 36.

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This monitoring visit

In order to monitor the registered provider‘s compliance with Regulation 37, the inspector reviewed the home‘s admission and discharge book. The registered provider has created a new children‘s admission and discharge book, (the register of children). Every child has a separate entry. This register lists the 16 children admitted to the home over time. Some have since left the care of the home, and some remain in the home. However, of the 16 entries in the register, only two records were completed accurately. Staff have failed to record pre-placement addresses and/or post-placement addresses relating to 14 children. Therefore, the register of children still fails to contain all the required details for all the children who have lived in the home, and the children who are living in the home. The registered manager acknowledged the continued shortfalls in relation to Regulation 37.

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This monitoring visit

Additional enquiries were made during the inspection in relation to a child‘s recent increasing number of missing from care episodes. Staff promptly and accurately record these incidents. Staff inform the placing authority and other relevant people regarding these missing incidents as required. On reviewing the records of incidents regarding this child, the inspector considers that some of the recorded incidents are serious. On occasion, physical restraint has been used and police have attended to assist staff to manage the child‘s behaviour; however, HMCI has not been informed as required. Therefore a further requirement has been set that HMCI is notified of serious events.

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This monitoring visit

The registered manager said, ‗We are methodically working through the requirements that were set.‘ This visit found that the kitchen environment is improved. Walls and surfaces are clean and the cracked kitchen floor tiles have been removed and replaced with a new laminate covering. The registered manager has recently purchased pictures that have created a more homely atmosphere in the communal areas of the home.

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Recent inspection history

Inspection date Inspection type Inspection judgement 06/06/2018 Full Inadequate 01/03/2018 Interim Improved effectiveness 24/10/2017 Full Requires improvement to be good 08/03/2017 Interim Sustained effectiveness Inspection report for children‘s home – monitoring visit: SC025657 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‘s Homes (England) Regulations 2015 and the ‗Guide to the children‘s homes regulations including the quality standards‘. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records (―case records‖) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c))

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Requirement Due date

This relates in particular to all children‘s files which must contain, as a minimum, those documents listed in Schedule 3 and care plans, placement plans, risk assessments, behaviour management plans, health plans, and all other relevant documents. 12/09/2018

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children‘s home.

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Requirement Due date

maintain in the home the records in Schedule 4;

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Requirement Due date

ensure that the records are kept up to date. (Regulation 37 (1)(2)(a)(b))

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Requirement Due date

This relates, in particular, to the register of children (Schedule 4 (1)) 12/09/2018

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if— 12/09/2018 Inspection report for children‘s home – monitoring visit: SC025657 4 a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child — is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e))

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‘s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children‘s home – monitoring visit: SC025657 5

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Children’s home details

Registered provider: Creating Care Choices Limited

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Children’s home details

Registered provider address: 38 Castle Drive, Ilford, Essex IG4 5AE

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Inspector

Victoria Jones, social care inspector Inspection report for children‘s home – monitoring visit: SC025657 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‘s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‘s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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