Children's home run by Cambian Childcare Limited in Stockport

Inspection report children's home: SC457434 1 SC457434 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private provider. It is registered to provide care and accommodation for one child or young person aged between eight and 18 years old. The manager is suitably qualified and experienced and has been registered since April 2018.

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Overall experiences and progress of

children and young people, taking into account

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Good

How well children and young people are helped and protected requires improvement to be good

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Good

The effectiveness of leaders and managers requires improvement to be good

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Good

The children’s home provides effective services that meet the requirements for good.

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Good

Overall judgement at last inspection: outstanding

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Good

Enforcement action since last inspection: none

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Recent inspection history

Inspection report children's home: SC457434 2

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Inspection date Inspection type Inspection judgement

08/08/2017 Full Outstanding 31/01/2017 Interim Improved effectiveness 02/06/2016 Full Outstanding 17/02/2016 Interim Sustained effectiveness Inspection report children's home: SC457434 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12(1)(2)(a)(i)) In particular, the manager must ensure that risk assessments are accurate and are carried out on all equipment that has internet capability. 31/08/2018

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on— mutual respect and trust. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans; understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children; are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same; de-escalate confrontations with or between children, or potentially violent behaviour by children. (Regulation 11 (1)(a)(2)(a)(i)(ix)(x)(xi)) 31/08/2018 Inspection report children's home: SC457434 4

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Requirement Due date

In particular, staff to use appropriate de-escalation techniques they have been trained in. In addition, the manager should ensure any poor practice is addressed immediately.

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Recommendations

 Children’s homes staff should seek to identify and provide appropriate opportunities for children to develop themselves in accordance with their wishes and feelings and as part of the home’s plan for their care. Each child’s talents and interests should be understood and nurtured, with children selecting activities based on their personal preferences and abilities, so far as is reasonable. Staff should also support children to try activities that are ‘new’ for them, where appropriate. (‘Guide to the children’s homes regulations including the quality standards’, page 31, paragraph 6.4) Inspection report children's home: SC457434 5

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Overall experiences and progress of children and young people: good

The home is well maintained, warm and welcoming. Young people benefit from being cared for by a small and stable team of staff who meet their needs. Young people have a choice to personalise their home and bedroom.

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Overall experiences and progress of children and young people: good

The staff team shows genuine care and concern for the young people. Staff are child focused and want young people to achieve their best.

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Overall experiences and progress of children and young people: good

The manager and staff team advocate well for young people in relation to their education provisions. Although these have been difficult to secure, they do their best to ensure that young people do not miss out, for example providing educational activities for young people who are not going to school or college.

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Overall experiences and progress of children and young people: good

Staff seek out appropriate support for young people. They recognise when specialist help is required and advocate tenaciously for services. This ensures that young people receive much needed targeted support.

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Overall experiences and progress of children and young people: good

Staff support and encourage a range of independence skills. As a result, young people have a good understanding of budgeting and shopping. This boosts their confidence and self-care skills.

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Overall experiences and progress of children and young people: good

Staff offer a range of activities, but limited effort is made to encourage young people to engage. The current young person is making his own choices because of his age and independence. This has led to him spending up to eight hours on his own playing computer games.

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improvement to be good

Risk assessments are complex, detailed and lengthy and do not link to each other. As a consequence, some risk assessments are conflicting. This has also led to one risk assessment being missed. The manager has a good understanding of risk management. However, she has not applied her knowledge and made the necessary changes.

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improvement to be good

The response to high-risk situations is mixed. Staff identify main areas of risk, but miss more subtle risks. For example, internet access is secured and monitored, but staff have not assessed internet access via a games console, and the young person plays on this with no supervision.

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improvement to be good

There is an identified risk of radicalisation for the young person. Although the risk is highlighted and well assessed, staff do not have full oversight of the young person’s activities online. No incidents have occurred as a result of this. Inspection report children's home: SC457434 6 Staff are trained well in physical intervention and de-escalation techniques. As a result, attempts to calm and defuse volatile situations are generally successful. However, on one occasion the use of humour was misplaced. This resulted in a significant incident involving the need for police intervention.

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improvement to be good

Young people feel safe and trust the staff. They do not go missing from home. However, staff know what to do if a young person does go missing.

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The effectiveness of leaders and managers: requires improvement to be good

The manager is supportive and nurturing, she empowers her team and gives them autonomy. However, she has not always used her leadership skills effectively. As a result, she has not challenged established practices even though she correctly identifies the changes that are needed.

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The effectiveness of leaders and managers: requires improvement to be good

The manager does respond to safeguarding concerns. However, she does not always trust her own sound knowledge and expertise. Consequently, this has led to a delay in addressing potential risks.

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The effectiveness of leaders and managers: requires improvement to be good

An incident of poor practice occurred during the absence of the manager. The team leader in charge of the home at the time did not correctly address this incident. Consequently, the layer of management cover in this instance was ineffective. The manager takes full responsibility for this and has immediate plans to address the oversight.

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The effectiveness of leaders and managers: requires improvement to be good

The manager is respected by her staff team. Staff say she is approachable and supportive. She has made some welcome changes to documents and has simplified young people’s records.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has established effective communication with partner agencies. As a result, she has successfully challenged services on behalf of young people. The manager is a good advocate for young people and is completely child focused. Inspection report children's home: SC457434 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children's home: SC457434 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Cambian, Waterfront, Hammersmith Embankment, Chancellors Road, London, Middlesex W6 9RU

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Inspector

Abigail Maspero, social care inspector Inspection report children's home: SC457434 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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