Children's Home, Residential special school run by Overley Hall Limited in Telford and Wrekin

Inspection report for children’s home - monitoring visit: SC020558 1 SC020558

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Overley Hall School Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned residential school is registered as a children’s home that can accommodate up to 22 young people who have severe learning disabilities and/or sensory impairment, challenging behaviours or autistic spectrum disorders. Young adults may stay beyond the age of 18 to complete their education. A separate residential home for young adults, registered with the Care Quality Commission, also operates in the school grounds. The manager was registered with Ofsted on 14 June 2018.

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This monitoring visit

At the inspection on 9 and 10 May 2018, the home was judged to be inadequate. As a result, Ofsted raised six requirements.

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This monitoring visit

Since the last inspection, the registered manager has not admitted any new young people to the home.

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This monitoring visit

The registered manager and her team have worked hard to meet all the requirements made at the last inspection. There is an impressive development plan in place, and the registered manager has a clear plan to continue to improve the home.

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This monitoring visit

Managers have ensured that young people’s records contain all required information. For example, all young people’s files now contain the up-to-date local authority care plan. Young people’s risk assessments have been reviewed and are now more focused on the individual needs of each young person. This means that staff are well positioned to identify any changes in young people’s behaviour which could indicate potential concerns.

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This monitoring visit

Team meetings are now an effective forum for staff to share up-to-date information about young people’s progress. The registered manager uses these meetings to Inspection report for children’s home - monitoring visit: SC476267 2 deliver key messages about staff expectations. The registered manager is clear that staff need to understand the complex needs of the young people they are caring for. In response, staff have received training to improve their understanding of their roles and responsibilities. This includes training for effective care planning, expectations of key working and understanding attachment. Further external safeguarding training for staff took place during the week of the inspection. The aim was to further develop staff knowledge about accountability, and explore what life is like for young people cared for at the home. Through feedback, staff report that they want to develop. Staff are now motivated and are keen to apply their training

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This monitoring visit

to practice, and to support the progress of young people.

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This monitoring visit

Staff now receive good-quality supervision that focuses on the needs of young people.

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This monitoring visit

Recruitment records now demonstrate compliance with safe recruitment practice. This practice supports the prevention of unsafe adults working with young people.

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This monitoring visit

All safeguarding incidents are appropriately referred for safeguarding consideration to the designated officer for the local authority. Leaders have worked closely with the speech and language team to devise a new complaints process for young people. This facility enables young people to make a complaint using a range of visual symbols.

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This monitoring visit

In addition, ‘Help’ symbols and complaints posters are now accessible to the young people throughout the home. For example, young people have visual posters with symbols that explain how they can access the clinical psychologist.

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This monitoring visit

The young person’s guide has also been updated since the last inspection. This now supports young people to understand bullying and fire procedures. These developments are helping young people to have more control over their lives and personal safety.

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This monitoring visit

The registered manager has secured funding for two specialist independent advocates to visit the young people in the home once a fortnight. This will support each young person to have the right to have their voice heard and to have the same choices, opportunities and experiences as other young people.

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This monitoring visit

The home is currently being refurbished throughout. The entrance hallway now has a large comfortable sofa, which has been well received by the young people. The middle and top floors of the home have new flooring and have been painted. All of the young people’s bathrooms are in the process of being refurbished. Some young people have been involved in choosing colour schemes for communal areas and their bedrooms. There is an extensive plan in place for all the young people’s bedrooms to be refurbished. These developments will support a homelier environment for young people to live in and to enjoy. Inspection report for children’s home - monitoring visit: SC476267 3

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Inspection date Inspection type Inspection judgement

10/05/2018 Full Inadequate 13/10/2017 Full Good 27/02/2017 Interim Sustained effectiveness 21/12/2016 Full Good

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC476267 4

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Children’s home details

Provision sub-type: Residential special school

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Children’s home details

Registered provider: Overley Hall School Limited

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Inspectors

Lisa Walsh, social care inspector Anna Gravelle, social care inspector Inspection report for children’s home - monitoring visit: SC476267 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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