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    RM10 7SL

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−32Criticalmore positive than 10% of reports of this type

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Praisepositivepositivelywell supportedeffectivelyimprovedclearindependentnurturing
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FindingsAbout the inspectionLeadershipWhat needs to improve positive critical
  • Findings3442w−6
  • Leadership8w0
  • What needs to improve1813w−81

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Pages
39
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longer than usual (typical 1049)
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Hard
Flesch 43, typical 45
Average sentence
19 words
Next steps
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typical 5
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“some”, “not always”, “most”…

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Findings 59%Leadership 0%What needs to improve 31%About the inspection 10%

Full report text

Dagenham Fostering Service

Social Services Department 512a Heathway Dagenham Essex RM10 7SL

p.1

Dagenham Fostering Service

2nd, 7th, 8th and 10th March 2005 Fostering Services

p.1

Commission for Social Care Inspection

Launched in April 2004, the Commission for Social Care Inspection (CSCI) is the single inspectorate for social care in England.

p.2

Commission for Social Care Inspection

The Commission combines the work formerly done by the Social Services Inspectorate (SSI), the SSI/Audit Commission Joint Review Team and the National Care Standards Commission.

p.2

The role of CSCI is to:

• Promote improvement in social care • Inspect all social care - for adults and children - in the public, private and voluntary sectors • Publish annual reports to Parliament on the performance of social care and on the state of the social care market • Inspect and assess ‘Value for Money’ of council social services • Hold performance statistics on social care • Publish the ‘star ratings’ for council social services • Register and inspect services against national standards • Host the Children’s Rights Director role.

p.2

Inspection Methods & Findings

SECTION B of this report summarises key findings and evidence from this inspection. The following 4-point scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

p.2

The 4-point scale ranges from:

4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls) 'O' or blank in the 'Standard met?' box denotes standard not assessed on this occasion. '9' in the 'Standard met?' box denotes standard not applicable. 'X' is used where a percentage value or numerical value is not applicable. London Borough of Barking & Dagenham Fostering Service Page 1

p.2

Name of Authority

London Borough of Barking & Dagenham Fostering Service

p.3

Address

Social Services Department, 512a Heathway, Dagenham, Essex, RM10 7SL

p.3

Fax No: Address

Social Services Department, 512a Heathway, Dagenham, Essex, RM10 7SL

p.3

Date of first registration Date of latest registration certificate

Date of last inspection 03/03/04 London Borough of Barking & Dagenham Fostering Service Page 2 Date of Inspection Visit 2 nd , 7 th , 8 th , 10 th March 2005 ID Code

p.3

Date of first registration Date of latest registration certificate

Name of Inspector 1 Mrs Sandra Parnell-Hopkinson 073514

p.4

inspections and bring a different

perspective to the inspection process. Name of Specialist (e.g.

p.4

Name of Establishment Representative at

the time of inspection Mr. Nigel Fordham London Borough of Barking & Dagenham Fostering Service Page 3

p.4

D.3. Provider’s agreement

London Borough of Barking & Dagenham Fostering Service Page 4

p.6

INTRODUCTION TO REPORT AND INSPECTION

Independent and local authority fostering services which fall within the jurisdiction of the Commission for Social Care Inspection (CSCI) are subject to inspection, to establish if the service is meeting the National Minimum Standards for Fostering Services and the requirements of the Care Standards Act 2000, the Fostering Services Regulations 2002 and the Children Act 1989 as amended.

p.6

INTRODUCTION TO REPORT AND INSPECTION

This document summarises the inspection findings of the CSCI in respect of London Borough of Barking & Dagenham Fostering Service. The inspection findings relate to the National Minimum Standards for Fostering Services published by the Secretary of State under sections 23 and 49 of the Care Standards Act 2000, for independent and local authority fostering services respectively.

p.6

INTRODUCTION TO REPORT AND INSPECTION

The Fostering Services Regulations 2002 are secondary legislation, with which a service provider must comply. Service providers are expected to comply fully with the National Minimum Standards. The National Minimum standards will form the basis for judgements by the CSCI in relation to independent fostering agencies regarding registration, the imposition and variation of registration conditions and any enforcement action, and in relation to local authority fostering services regarding notices to the local authority and reports to the Secretary of State under section 47 of the Care Standards Act 2000. The report follows the format of the National Minimum Standards and the numbering shown in the report corresponds to that of the standards.

p.6

INTRODUCTION TO REPORT AND INSPECTION

The report will show the following: • Inspection methods used • Key findings and evidence • Overall ratings in relation to the standards • Compliance with the Regulations • Notifications to the Local Authority and Reports to the Secretary of State • Required actions on the part of the provider • Recommended good practice • Summary of the findings • Report of the Lay Assessor (where relevant) • Providers response and proposed action plan to address findings

p.6

INSPECTION VISITS

Inspections will be undertaken in line with the agreed regulatory framework with additional visits as required. This is in accordance with the provisions of the Care Standards Act 2000. The following inspection methods have been used in the production of this report. The report represents the inspector's findings from the evidence found at the specified inspection dates. London Borough of Barking & Dagenham Fostering Service Page 5 BRIEF DESCRIPTION OF THE SERVICES PROVIDED. The London Borough of Barking & Dagenham Fostering Service is a local authority service that provides task centred, long term and kinship foster care for children and young people aged 0-18 years. The service also provides short term breaks for children with disabilities. The service is committed to providing matched placements for children and young people. Foster carers are recruited by the local authority fostering service, but there are occasions

p.6

INSPECTION VISITS

when there is a need to place children and young people with foster carers employed by Independent Fostering Agencies. These placements are monitored and reviewed by the local authority. Monitoring of “private” fostering arrangements is also undertaken by the local authority. London Borough of Barking & Dagenham Fostering Service Page 6 London Borough of Barking & Dagenham Fostering Service Page 7

p.7

INSPECTOR’S SUMMARY

(This is an overview of the inspector’s findings, which includes good practice, quality issues, areas to be addressed or developed and any other concerns.) Prior to the inspection of the fostering service, the Commission for Social Care Inspection had undertaken an inspection of all of the London Borough of Barking & Dagenham’s Children’s Services. During that inspection case files for both foster carers and children/young people were inspected and the findings will be incorporated into the report for the Children’s Services for the London Borough of Barking & Dagenham. This inspection did not revisit areas which formed part of the aforementioned inspection.

p.9

INSPECTOR’S SUMMARY

Only the key standards were tested on this occasion. The inspector attended a meeting of foster carers, observed the fostering panel in operation, visited the fostering service offices and spoke with staff members.

p.9

INSPECTOR’S SUMMARY

The fostering service has made improvements and foster carers spoke positively about the support they receive from a stable work force of supervising social workers. The development of the Looked After Children Health and Education Services team (LACHES) has been beneficial to both foster carers and children/young people in foster care since it has given a contact point for assistance on both health and education matters.

p.9

INSPECTOR’S SUMMARY

Whilst issues were identified during the inspection regarding the compilation of the fostering panel and the quality of reviews which should be monitored by the panel, the Inspector is pleased to report that all concerns identified were received positively with plans for addressing the concerns being put into action by the end of the inspection.

p.9

Fitness to provide or manage a fostering service (Standards 2-3)

Only Standard 3 was tested and this was fully met. The staff demonstrated a competent and professional knowledge with regard to the needs of the service and spoke positively of the management style of the service.

p.9

Management of the fostering service (Standards 4-5)

These standards were not tested on this occasion

p.9

Securing and Promoting Welfare (Standards 6-14)

Standards 6-13 were tested and all were fully met. Appropriate health and safety checks are undertaken at the homes of foster carers and all of the foster placement agreements have now been signed. Foster carers were well supported by their supervising social workers in securing and promoting the welfare of children/young people in foster care. However, this was not always true of the support for the children/young people from their social workers.

p.9

(Standards 15-23)

London Borough of Barking & Dagenham Fostering Service Page 8 Standards 15, 17, 18, 20 and 21 were tested and all were fully met. All staff and foster carers had had a Criminal Records Bureau disclosure. Both Staff and foster carers received regular formal supervision. Foster carers were undertaking training to NVQ level 2, and some were able to undertake this qualification through distance learning via the internet. This innovation has been particularly helpful to those foster carers who find it difficult to attend a college because of other commitments. The LACHES team also provides a respite service for foster carers through the provision of sessional workers who will look after children for a short time, but this is not always reliable.

p.10

Records (Standards 24-25)

These standards were not tested on this occasion

p.10

Financial requirements (Standards 27-29)

These standards were fully met. All foster carers are made aware of their entitlements and allowances on an annual basis.

p.10

Fostering panels (Standard 30)

This standard was tested and was not met. The compilation of the panel was not in accordance with the regulations and was not quorate. There was also concerns around the quality of the reviews being presented to the panel and the quality monitoring of such reviews. It is essential that the service provider ensures that the fostering panel is always quorate and will need to review the compilation of the panel in order to ensure compliance with the regulations. Before the completion of the inspection, the Inspector was informed of the actions to be taken by the service manager to ensure future compliance.

p.10

Short-term breaks (Standard 31)

This standard was fully met. Since the last inspection some short-break foster carers have been approved. It was evident from discussions with one of the staff members that all arrangements recognise that the parents remain the main carers for the child when foster care is provided for short-term breaks.

p.10

Family and friends as carers (Standard 32)

This standard was fully met. The service provider employs a specific social worker to work with family and friends as carers (kinship care) and this worker is very committed to developing this aspect of foster care and recognises the differences between this and the traditional foster care arrangements due to family dynamics etc. London Borough of Barking & Dagenham Fostering Service Page 9 Reports and Notifications to the Local Authority and Secretary of State

p.10

(Local Authority Fostering Services Only)

The following statutory Reports or Notifications are to be made under the Care Standards Act as a result of the findings of this inspection:

p.11

(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(3) of the Care Standards Act 2000 that the Commission considers the Local Authority's fostering service satisfies the regulatory requirements:

p.11

(Local Authority Fostering Services Only)

NO Notice to the Local Authority under section 47(5) of the Care Standards Act 2000 of failure(s) to satisfy regulatory requirements in their fostering service which are not substantial, and specifying the action the Commission considers the Authority should take to remedy the failure(s), informing the Secretary of State of that Notice: NO Report to the Secretary of State under section 47(4)(a) of the Care Standards Act of a failure by a Local Authority fostering service to satisfy regulatory requirements which is not considered substantial:

p.11

(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(1) of the Care Standards Act 2000 of substantial failure to satisfy regulatory requirements by a Local Authority fostering service:

p.11

The grounds for the above Report or Notice are:

Section 47 of the Care Standards Act 2000 has been repealed. London Borough of Barking & Dagenham Fostering Service Page 10 Implementation of Statutory Requirements from Last Inspection

p.11

The grounds for the above Report or Notice are:

Requirements from last Inspection visit fully actioned? YES

p.12

STATUTORY REQUIREMENTS

Identified below are areas not addressed from the last inspection report which indicate a non-compliance with the Care Standards Act 2000 and Fostering Services Regulations 2002. No. Regulation Standard Required actions Timescale for action Requirements from previous inspections have been complied with.

p.12

Action is being taken by the Commission for Social Care Inspection to monitor

compliance with the above requirements. London Borough of Barking & Dagenham Fostering Service Page 11

p.12

registration are listed below, with the inspector's assessment of compliance from

the evidence at the time of this inspection.

p.13

Date

London Borough of Barking & Dagenham Fostering Service Page 12

p.14

STATUTORY REQUIREMENTS IDENTIFIED DURING THIS INSPECTION

Action Plan: The appropriate Officer of the Local Authority or the Registered Person (as applicable) is requested to provide the Commission with an Action Plan, which indicates how requirements are to be addressed. This action plan will be made available on request to the Area Office.

p.14

STATUTORY REQUIREMENTS

Identified below are areas addressed in the main body of the report which indicate non- compliance with the Care Standards Act 2000, the Children Act 1989, the Fostering Services Regulations 2002, or the National Minimum Standards for Fostering Services. The Authority or Registered Person(s) is/are required to comply within the given time scales in order to comply with the Regulatory Requirements for fostering services. No. Regulation Standard * Requirement Timescale for action

p.14

STATUTORY REQUIREMENTS

1 24/25 FS30 The fostering service management must ensure that full compliance is made with the compilation of panel members and that all fostering panels are quorate Immediate & ongoing

p.14

STATUTORY REQUIREMENTS

2 26 FS30 It is the responsibility of the fostering panel to advise on the procedures under which reviews in accordance with regulation 29 are carried out by the fostering service provider and to monitor their effectiveness, and to oversee the conduct of assessments. It is essential that the quality of the reviews is monitored on a regular basis. Immediate & ongoing

p.14

GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

Identified below are areas addressed in the main body of the report which relate to the National Minimum Standards and are seen as good practice issues which should be considered for implementation by the Authority or Registered Person(s). No. Refer to Standard * Recommendation Action London Borough of Barking & Dagenham Fostering Service Page 13 * Note: You may refer to the relevant standard in the remainder of the report by omitting the 2-letter prefix e.g FS10 refers to Standard 10.

p.14

PART B INSPECTION METHODS & FINDINGS

The following inspection methods have been used in the production of this report Number of Inspector days spent 3

p.15

PART B INSPECTION METHODS & FINDINGS

Survey of placing authorities NO Foster carer survey NO Foster children survey NO Checks with other organisations and Individuals NO • Directors of Social services NO • Child protection officer NO • Specialist advisor (s) NO • Local Foster Care Association YES Tracking Individual welfare arrangements NO • Interview with children NO • Interview with foster carers YES • Interview with agency staff YES • Contact with parents NO • Contact with supervising social workers YES • Examination of files NO Individual interview with manager YES Information from provider YES Individual interviews with key staff YES Group discussion with staff NO Interview with panel chair YES Observation of foster carer training NO Observation of foster panel YES Inspection of policy/practice documents YES Inspection of records NO Interview with individual child NO

p.15

PART B INSPECTION METHODS & FINDINGS

Date of Inspection 02/03/05 Time of Inspection 14.00 Duration Of Inspection (hrs) 12 London Borough of Barking & Dagenham Fostering Service Page 14 The following pages summarise the key findings and evidence from this inspection, together with the CSCI assessment of the extent to which the National Minimum Standards have been met. The following scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

p.15

PART B INSPECTION METHODS & FINDINGS

The scale ranges from: 4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls)

p.16

PART B INSPECTION METHODS & FINDINGS

"0" in the "Standard met?" box denotes standard not assessed on this occasion. "9" in the "Standard met?" box denotes standard not applicable. “X” is used where a percentage value or numerical value is not applicable. London Borough of Barking & Dagenham Fostering Service Page 15

p.16

The intended outcome for the following standard is:

• There is clear statement of the aims and objectives of the fostering service and the fostering service ensures that they meet those aims and objectives.

p.17

There is a clear statement of the aims and objectives of the fostering service and of

what facilities and services they provide. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion. London Borough of Barking & Dagenham Fostering Service Page 16

p.17

The intended outcomes for the following set of standards are:

• The fostering service is provided and managed by those with the appropriate

p.18

work efficiently and effectively and have the necessary knowledge and experience of

childcare and fostering to do so in a professional manner. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion.

p.18

Any persons carrying on or managing the fostering service are suitable people to run

a business concerned with safeguarding and promoting the welfare of children. Key Findings and Evidence Standard met? 3 The local authority is currently looking to recruit to the post of the fostering manager. However, the previous manager is still responsible for this service in addition to now being the acting service manager for all placements for children and young people. Following discussions with staff the Inspector was satisfied that all persons managing the fostering service are suitable people to operate the business, and were committed to safeguarding and promoting the welfare of children and young people. London Borough of Barking & Dagenham Fostering Service Page 17

p.18

The intended outcomes for the following set of standards are:

• The fostering service is managed ethically and efficiently, delivering a good quality foster care service and avoiding confusion and conflicts of role.

p.19

There are clear procedures for monitoring and controlling the activities of the

fostering service and ensuring quality performance. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion

p.19

There are clear procedures for monitoring and controlling the activities of the

Number of statutory notifications made to CSCI in last 12 months: 0

p.19

There are clear procedures for monitoring and controlling the activities of the

Death of a child placed with foster parents. 0

p.19

Referral to Secretary of State of a person working for the service as

unsuitable to work with children. Serious illness or accident of a child. 0 Outbreak of serious infectious disease at a foster home. 0 Actual or suspected involvement of a child in prostitution. 0

p.19

Serious incident relating to a foster child involving calling the police to a

foster home. Serious complaint about a foster parent. 0 Initiation of child protection enquiry involving a child. 0

p.19

Serious incident relating to a foster child involving calling the police to a

Number of complaints made to CSCI about the agency in the past 12 months: 0 Number of the above complaints which were substantiated: 0

p.19

Standard 5 (5.1 - 5.4)

The fostering service is managed effectively and efficiently. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion. London Borough of Barking & Dagenham Fostering Service Page 18

p.19

The intended outcome for the following set of standards is:

• The fostering service promotes and safeguards the child/young person's physical, mental and emotional welfare.

p.20

The fostering service makes available foster carers who provide a safe, healthy and

nurturing environment. Key Findings and Evidence Standard met? 3 The Inspector was able to have discussions with several foster carers and staff members and was satisfied that appropriate health and safety checks were undertaken at the homes of foster carers. Prior to the inspection of the fostering service, the Commission for Social Care Inspection recently undertook an inspection of all Children’s Services operated by the London Borough of Barking & Dagenham. As part of that inspection both foster carers and children/young people placed in foster care met with inspectors, and the feedback was very positive from both foster carers and children/young people.

p.20

The fostering service ensures that children and young people, and their families, are

provided with foster care services which value diversity and promote equality. Key Findings and Evidence Standard met? 3 The service was able to demonstrate an active commitment to ensuring that the children and young people are provided with foster care services which value diversity and promote equality. The fostering service is actively engaged in recruiting foster carers from a diverse background. London Borough of Barking & Dagenham Fostering Service Page 19

p.20

carers only if they represent appropriate matches for a child for whom a local

authority is seeking a carer. Key Findings and Evidence Standard met? 3 Following the inspection in March, 2004 the fostering service has taken responsibility for completing part 2 of the placement plan. This has improved upon the matching process since it will identify gaps in the matching process, and such gaps can then be addressed through increased training and support for foster carers.

p.21

The fostering service protects each child or young person from all forms of abuse,

neglect, exploitation and deprivation. Key Findings and Evidence Standard met? 3 From discussions with staff and foster carers the Inspector was satisfied that the fostering service protec ts each child or young person from all forms of abuse, neglect, exploitation and deprivation. Foster carers at assessment undertake the Skills to Foster training and this includes the identification and prevention of abuse, and as part of the continuous professional development of foster carers specific training is made available. As part of the CSCI’s inspection of the Children’s Services foster carers’ files were reviewed and there was very positive feedback as to the content and condition of these files.

p.21

encouraged to maintain and develop family contacts and friendships as set out in

her/his care plan and/or foster placement agreement. Key Findings and Evidence Standard met? 3 From discussions with the manager and staff and from a case review presented to panel, the Inspector was satisfied that the fostering service ensure that each child/young person is encouraged to maintain and develop family contacts and friendships in accordance with the care plan and/or foster placement agreement. The Inspector was satisfied that the supervising social workers give support and advice to foster carers to ensure the safe management of all contact visits. London Borough of Barking & Dagenham Fostering Service Page 20

p.21

others significant to the child, are sought over all issues that are likely to affect their

daily life and their future. Key Findings and Evidence Standard met? 3 During the CSCI’s recent inspection of the Children’s Services for the London Borough of Barking & Dagenham a group of children in foster care were spoken to and the feedback regarding the foster carers was very positive, and it was evident that the views of the children and young people are sought over all issues that are likely to affect their daily life and future. In view of the foregoing, further discussions with children and young people was not sought, but the Inspector was able to ascertain from foster carers that they did consult the children and young people in their care.

p.22

training appropriate to her/his age and understanding to enable informed participation

in decisions about her/his health needs. Key Findings and Evidence Standard met? 3 The Inspector was satisfied that foster carers receive any support required to enable the children/young people in foster care to receive health care which meets the needs for physical, emotional and social development, and that children/young people are encouraged and enabled to participate in an informed way regarding decision about health needs. However, foster carers did state that whilst they receive good support etc. from their supervising social workers, this was not always the case with the social worker for the child/young person.

p.22

child or young person in foster care and ensures that she/he is encouraged to attain

her/his full potential. Key Findings and Evidence Standard met? 3 The Inspector was satisfied that with the development of the Looked After Children Health and Education Support Team this has improved the foster carers ability to give a high priority to meeting the educational needs of the children/young people in foster care. Computers are available to children/young people and this service is supported through the LACHES team. Where there are children of compulsory school age not receiving regular education the LACHES team are involved in liaison with the school, and according to foster carers this liaison has been very much appreciated, since it has given support and encouragement to both the foster carers and the children/young people. London Borough of Barking & Dagenham Fostering Service Page 21

p.22

The fostering service ensures that their foster care services help to develop skills,

competence and knowledge necessary for adult living. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion. London Borough of Barking & Dagenham Fostering Service Page 22

p.23

The intended outcome for the following set of standards is:

• The people who work in or for the fostering service are suitable to work with

p.24

Any people working in or for the fostering service are suitable people to work with

children and young people and to safeguard and promote their welfare. Key Findings and Evidence Standard met? 3 The manager confirmed that all staff working in the fostering service were appropriately qualified to work with foster carers, children, young people and their families. All had had a Criminal Records Bureau disclosure undertaken and all received regular formal supervision. From discussions with staff the Inspector was satisfied that there was good team interaction and support and that the service manager operates an open door policy. Necessary training is made available to staff as required. Staff appeared well supported and motivated.

p.24

Staff are organised and managed in a way that delivers an efficient and effective

foster care service. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion. London Borough of Barking & Dagenham Fostering Service Page 23

p.24

qualified staff and recruits a range of carers to meet the needs of children and young

people for whom it aims to provide a service. Key Findings and Evidence Standard met? 3 The Inspector was satisfied that the fostering service has an adequate number of sufficiently experienced and qualified staff and is pleased to report that the fostering team is very stable with very little turn-over in staff, and staff morale appeared high. Whilst this has enabled good working relationships to be built up between staff and foster carers, the manager is mindful of the fact that complacency and familiarity could set in to the detriment of the service and has, therefore, instituted a system of revolving the case load of supervising social workers. The fostering service is constantly endeavouring to recruit both staff and foster carers to meet the needs of children and young people for whom it aims to provide a service. The local housing is not always large enough for a family to foster, particularly if

p.25

qualified staff and recruits a range of carers to meet the needs of children and young

they have birth children, and this will restrict the provision of foster carers within the borough. However, foster carers outside of the borough are recruited.

p.25

The fostering service is a fair and competent employer, with sound employment

practices and good support for its staff and carers. Key Findings and Evidence Standard met? 3 The Inspector was satisfied that sound employment practices and good support for staff and carers is given by the fostering service. A schedule of allowances made to foster carers is published annually and a copy if sent to every foster carer. There is also an annual function where long serving foster carers, or those deserving of special recognition, are presented with an award. All foster carers are invited to attend such functions.

p.25

There is a good quality training programme to enhance individual skills and to keep

staff up-to-date with professional and legal developments. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion. London Borough of Barking & Dagenham Fostering Service Page 24

p.25

Standard 20 (20.1 - 20.5)

All staff are properly accountable and supported. Key Findings and Evidence Standard met? 3 From discussions with staff and pre-inspection information submitted to the Commission, the Inspector was satisfied that staff are appropriately accountable and supported by the management team.

p.26

Standard 21 (21.1 - 21.6)

The fostering service has a clear strategy for working with and supporting carers. Key Findings and Evidence Standard met? 3 It was evident from discussions with the foster carers, staff and management that the fostering service has a clear strategy for working with and supporting carers. The fostering service contributes to the funding of the local fostering network group for foster carers. The fostering service also funds a corporate membership to the national Fostering Network. To enable more foster carers to obtain qualifications, the fostering service has commissioned a company to undertake distance learning, on line, with foster carers wishing to complete their NVQ level 2 and currently 7 carers are participating in this scheme. 10 other foster carers are undertaking the NVQ level 2 at local colleges. During discussions with foster carers it was apparent that the support service, currently under the management of the LACHES

p.26

Standard 21 (21.1 - 21.6)

team, to provide respite for foster carers to enable them to attend training, functions etc. is not always reliable.

p.26

The fostering service is a managed one that provides supervision for foster carers

and helps them to develop their skills. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion. London Borough of Barking & Dagenham Fostering Service Page 25

p.26

provide high quality care and meet the needs of each child/young person placed in

their care. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion. London Borough of Barking & Dagenham Fostering Service Page 26

p.27

The intended outcome for the following set of standards is:

• All appropriate records are kept and are accessible in relation to the fostering services and the individual foster carers and foster children.

p.28

maintained for each child or young person in foster care which details the nature and

quality of care provided and contributes to an understanding of her/his life events.

p.28

Relevant information from the case records is made available to the child and to

anyone involved in her/his care. Key Findings and Evidence Standard met? 0 This area was inspected as part of the recent inspection of Children’s Services undertaken by the CSCI and comments and findings will be reported in the full report of Children’s Services to be published by the Commission.

p.28

The fostering service's administrative records contain all significant information

relevant to the running of the foster care service and as required by regulations. Key Findings and Evidence Standard met? 0 This standard was not tested on this occasion.

p.28

The fostering service's administrative records contain all significant information

Number of current foster placements supported by the agency: X Number of placements made by the agency in the last 12 months: X

p.28

months:

X Number of new foster carers approved during the last 12 months: X Number of foster carers who left the agency during the last 12 months: X

p.28

Maximum £

X London Borough of Barking & Dagenham Fostering Service Page 27

p.28

The intended outcome for the following standard is:

• The premises used as offices by the fostering service are suitable for the purpose.

p.29

Standard 26 (26.1 - 26.5)

Premises used as offices by the fostering service are appropriate for the purpose. Key Findings and Evidence Standard met? 3 The premises used as offices by the fostering service are appropriate for the purpose. London Borough of Barking & Dagenham Fostering Service Page 28

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The intended outcome for the following set of standards is:

• The agency fostering services are financially viable and appropriate and timely payments are made to foster carers.

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The agency ensures it is financially viable at all times and has sufficient financial

resources to fulfil its obligations. Key Findings and Evidence Standard met? 3 The Inspectors was satisfied that the fostering service has sufficient financial resources available to it to fulfil its obligations.

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The financial processes/systems of the agency are properly operated and maintained

in accordance with sound and appropriate accounting standards and practice. Key Findings and Evidence Standard met? 3 From discussions with foster carers and the manager, the Inspector was satisfied that the financial processes/systems of the service are properly operated and maintained in accordance with sound and appropriate accounting standards and practice. London Borough of Barking & Dagenham Fostering Service Page 29

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cost of caring for each child or young person placed with him or her. Payments are

made promptly and at the agreed time. Allowances and fees are reviewed annually. Key Findings and Evidence Standard met? 3 It was evident from discussions with foster carers that they receive an allowance and agreed expenses which cover the cost of caring for each child or young person placed. Payments are made promptly and at the agreed time. Allowances and fees are reviewed annually and a copy of the new allowances etc. is sent to each foster carer. London Borough of Barking & Dagenham Fostering Service Page 30

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The intended outcome for the following set of standards is:

• Fostering panels are organised efficiently and effectively so as to ensure that

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Fostering panels have clear written policies and procedures, which are implemented

in practice, about the handling of their functions. Key Findings and Evidence Standard met? 1 The Inspector attended the fostering panel held on the 8 th March, 2005 and it was evident that the panel was not quorate as required under regulation 25 of the Fostering Regulations. Following discussions with the chair of the panel, it was evident that the numbers and designation of the panel members was not in accordance with regulation 24 (3) and (4), and that the chair of the panel was not aware that the panel had not been quorate. The Inspector met with the interim service manager on the 10 th March, 2005 and is pleased to report that the non-compliance with regulations was being addressed immediately and an additional panel was being convened for the 22 nd March, 2005 to review all cases which had been approved by non-quorate panels since the last inspection in March, 2004. Assurances were given that the compilation of the panel would in future comply with regulations and that

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Fostering panels have clear written policies and procedures, which are implemented

this would always be quorate. During the observation of the fostering panel on the 8 th March, 2005, the Inspector was not satisfied that the quality of reviews of foster carers was being properly monitored, in that certainly one review caused the Inspector to have grave concerns around the initial training and assessment of foster carers and the matching and placing of a child in foster care. Following the panel, the Inspector was able to discuss the issues eminating from the observations with the manager,and was assured that the initial training and assessment of the foster carers under review had addressed the issues, that the current placement was successful. The Inspector was advised that in order to ensure a balanced review, future reviews would still be undertaken by independent reviewing officers but that the presentation to panel would involve the supervising social workers to ensure a

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Fostering panels have clear written policies and procedures, which are implemented

more balanced presentation. It is essential that independent reviewing officers are trained in valuing diversity and promoting equality to ensure positive outcomes for both the children/young people and foster carers. London Borough of Barking & Dagenham Fostering Service Page 31

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The intended outcome for the following set of standards is:

• When foster care is provided as a short-term break for a child, the arrangement recognises that the parents remain the main carers for the child.

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have policies and procedures, implemented in practice, to meet the particular needs

of children receiving short-term breaks. Key Findings and Evidence Standard met? 3 From discussions with a worker from the children with disabilities team, it was evident that some foster carers have now been recruited for the short-term breaks. Some of these services are commissioned from the independent sector in view of the current shortage of short-term break foster carers. All foster carers are assessed fully using the Form F assessments who are all presented to panel for recommendations of approval or not. The three year partnership between the London Borough of Barking & Dagenham and Parents for Children is coming to an end, but the worker spoke very highly of the value of this partnership. Discussions took place around the fostering service also registering as a domiciliary care agency, or using the services of the Authority’s registered domiciliary care agency to enhance this scheme through the provision of suitably trained carers delivering

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have policies and procedures, implemented in practice, to meet the particular needs

respite care within the family home. The fostering service will be exploring this area. The Inspector was satisfied that the this service recognises that the parents remain the main carers for the child. London Borough of Barking & Dagenham Fostering Service Page 32

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The intended outcome for the following set of standards is:

• Local authority fostering services' policies and procedures for assessing,

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there is recognition of the particular relationship and position of family and friend

carers. Key Findings and Evidence Standard met? 3 From discussions with the kinship worker, the Inspector was satisfied that the fostering services’ policies and procedures for assessing, approving, supporting and training foster carers recognise the particular contribution that is made by and the particular needs of family and friends as carers. There are no formal foster placement agreements and kinship carers are recommended by panel for approval for specifically named children/young people. There are occasions when the process of presentation to panel is delayed due to staff turnover within the children’s social work teams. London Borough of Barking & Dagenham Fostering Service Page 33

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Date

London Borough of Barking & Dagenham Fostering Service Page 34

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comments/confirmation relating to the content and accuracy of the report for

the above inspection. We would welcome comments on the content of this report relating to the Inspection conducted between 2 nd – 10 th March 2005 and any factual inaccuracies:

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comments/confirmation relating to the content and accuracy of the report for

Please limit your comments to one side of A4 if possible London Borough of Barking & Dagenham Fostering Service Page 35

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Action taken by the CSCI in response to the provider’s comments:

Amendments to the report were necessary NO

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Action taken by the CSCI in response to the provider’s comments:

Comments were received from the provider NO

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Action taken by the CSCI in response to the provider’s comments:

Provider comments/factual amendments were incorporated into the final inspection report NO

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Action taken by the CSCI in response to the provider’s comments:

NO Provider comments are available on file at the Area Office but have not been incorporated into the final inspection report. The inspector believes the report to be factually accurate

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Note:

In instances where there is a major difference of view between the Inspector and the Registered Provider responsible Local Authority fostering service Manager both views will be made available on request to the Area Office.

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report:

Action plan was received at the point of publication YES

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report:

Action plan covers all the statutory requirements in a timely fashion YES

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report:

Action plan did not cover all the statutory requirements and required further discussion NO

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report:

Provider has declined to provide an action plan NO

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Public reports

It should be noted that all CSCI inspection reports are public documents. Reports on children’s homes are only obtainable on personal application to CSCI offices. London Borough of Barking & Dagenham Fostering Service Page 36

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Registered Person’s or responsible Local Authority Manager’s statement of

agreement/comments: Please complete the relevant section that applies.

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Date

Note: In instance where there is a profound difference of view between the Inspector and the Registered Provider both views will be reported. Please attach any extra pages, as applicable.

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London Borough of Barking & Dagenham Fostering Service / 2nd, 7th, 8th and 10th March 2005

Commission for Social Care Inspection 33 Greycoat Street London SW1P 2QF

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London Borough of Barking & Dagenham Fostering Service / 2nd, 7th, 8th and 10th March 2005

Telephone: 020 7979 2000 Fax: 020 7979 2111

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London Borough of Barking & Dagenham Fostering Service / 2nd, 7th, 8th and 10th March 2005

National Enquiry Line: 0845 015 0120 www.csci.org.uk

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London Borough of Barking & Dagenham Fostering Service / 2nd, 7th, 8th and 10th March 2005

S0000042413.V212345.R01 © This report may only be used in its entirety. Extracts may not be used or reproduced without the express permission of the Commission for Social Care Inspection

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London Borough of Barking & Dagenham Fostering Service / 2nd, 7th, 8th and 10th March 2005

The paper used in this document is supplied from a sustainable source

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