Setting

Service

Durham Fostering & Adoption Service Social Care & Health, Durham County Council Littleburn Business Centre, Langley Moor County Durham DH7 8ET

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Commission for Social Care Inspection

Launched in April 2004, the Commission for Social Care Inspection (CSCI) is the single inspectorate for social care in England.

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Commission for Social Care Inspection

The Commission combines the work formerly done by the Social Services Inspectorate (SSI), the SSI/Audit Commission Joint Review Team and the National Care Standards Commission.

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The role of CSCI is to:

• Promote improvement in social care • Inspect all social care - for adults and children - in the public, private and voluntary sectors • Publish annual reports to Parliament on the performance of social care and on the state of the social care market • Inspect and assess ‘Value for Money’ of council social services • Hold performance statistics on social care • Publish the ‘star ratings’ for council social services • Register and inspect services against national standards • Host the Children’s Rights Director role.

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Inspection Methods & Findings

SECTION B of this report summarises key findings and evidence from this inspection. The following 4-point scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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The 4-point scale ranges from:

4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls) 'O' or blank in the 'Standard met?' box denotes standard not assessed on this occasion. '9' in the 'Standard met?' box denotes standard not applicable. 'X' is used where a percentage value or numerical value is not applicable. Durham Local Authority Fostering Service Page 1

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Name of Authority

Durham Local Authority Fostering Service

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Address

Durham Fostering & Adoption Service, Social Care & Health, Durham County Council, Littleburn Business Centre,, Langley Moor, County Durham, DH7 8ET

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Fax No: Address

Durham Fostering & Adoption Service, Social Care & Health, Durham County Council, Littleburn Business Centre,, Langley Moor, County Durham, DH7 8ET

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Date of first registration Date of latest registration certificate

Date of last inspection 15/03/04 Durham Local Authority Fostering Service Page 2 Date of Inspection Visit 7th March 2005 ID Code

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Date of first registration Date of latest registration certificate

Name of Inspector 1 Michele Hargan 076522

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inspections and bring a different

perspective to the inspection process. Name of Specialist (e.g.

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the time of inspection

Durham Local Authority Fostering Service Page 3

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D.3. Provider’s agreement

Durham Local Authority Fostering Service Page 4

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INTRODUCTION TO REPORT AND INSPECTION

Independent and local authority fostering services which fall within the jurisdiction of the Commission for Social Care Inspection (CSCI) are subject to inspection, to establish if the service is meeting the National Minimum Standards for Fostering Services and the requirements of the Care Standards Act 2000, the Fostering Services Regulations 2002 and the Children Act 1989 as amended.

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INTRODUCTION TO REPORT AND INSPECTION

This document summarises the inspection findings of the CSCI in respect of Durham Local Authority Fostering Service. The inspection findings relate to the National Minimum Standards for Fostering Services published by the Secretary of State under sections 23 and 49 of the Care Standards Act 2000, for independent and local authority fostering services respectively.

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INTRODUCTION TO REPORT AND INSPECTION

The Fostering Services Regulations 2002 are secondary legislation, with which a service provider must comply. Service providers are expected to comply fully with the National Minimum Standards. The National Minimum standards will form the basis for judgements by the CSCI in relation to independent fostering agencies regarding registration, the imposition and variation of registration conditions and any enforcement action, and in relation to local authority fostering services regarding notices to the local authority and reports to the Secretary of State under section 47 of the Care Standards Act 2000. The report follows the format of the National Minimum Standards and the numbering shown in the report corresponds to that of the standards.

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INTRODUCTION TO REPORT AND INSPECTION

The report will show the following: • Inspection methods used • Key findings and evidence • Overall ratings in relation to the standards • Compliance with the Regulations • Notifications to the Local Authority and Reports to the Secretary of State • Required actions on the part of the provider • Recommended good practice • Summary of the findings • Report of the Lay Assessor (where relevant) • Providers response and proposed action plan to address findings

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INSPECTION VISITS

Inspections will be undertaken in line with the agreed regulatory framework with additional visits as required. This is in accordance with the provisions of the Care Standards Act 2000. The following inspection methods have been used in the production of this report. The report represents the inspector's findings from the evidence found at the specified inspection dates. Durham Local Authority Fostering Service Page 5 BRIEF DESCRIPTION OF THE SERVICES PROVIDED. This inspection report concerns Durham County Council Social Services Fostering Service. The authority covers a large geographical area which provides a range of services to children and young people in the looked after system of which the fostering service is one.

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INSPECTION VISITS

Since the time of the inspection the service has moved to new premises and is now situated within easy reach of central Durham. The fostering service has also been brought together with the adoption service. A senior member of staff is based at the premises and has managerial responsibility for the whole service.

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INSPECTION VISITS

The service is a busy one and continues to be well used by children’s services. Established systems are in place to recruit, train and assess prospective carer’s. There a number of fostering panels in place which make recommendations to the service about the suitability of prospective foster carers who can be either approved, deferred or refused registration. There is effective support available to foster carer’s.

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INSPECTION VISITS

The fostering service is child centred and benefits from staff who have a range of skills and collectively many years of experience of work within fostering.

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INSPECTION VISITS

Manager’s responsible for the service continue their commitment to monitoring and evaluating performance with the aim of identifying and achieving better outcomes for children and young people. Durham Local Authority Fostering Service Page 6

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Inspector’s Summary

(This is an overview of the inspector’s findings, which includes good practice, quality issues, areas to be addressed or developed and any other concerns.) This announced inspection took place between the 7 th and 11 th of March 2005 and was conducted by Michele Hargan and Paul Emerson. Four carers were visited during the inspection as part of the “tracking” process. (Tracking is aimed at identifying individual foster carer’s and children from within the agency. Documents relating to them are read and considered against NMS and regulatory requirements.) The inspection examined the progress of recommendations since the time of the last inspection. Fuller reporting in each of the standards areas is contained within the main body of the report. Questionnaires were sent to foster carer’s, children young people and placing authority social workers. 20 foster carers, 65 placing authority and 32 children’s completed questionnaires were

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Inspector’s Summary

From the inspection it is evident that a very good standard of care continues to be provided by the project to the foster carers, parents/carer’s and the children and young people using the service.

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Inspector’s Summary

The inspection focused upon key Standards. This is in line with current CSCI policy of ‘proportionality’. As a result, for some of the Standard areas in the report no comment has been made. It should also be noted that new report templates are in the process of being developed, which will be of benefit to service users, those seeking care and service providers.

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Statement of Purpose Standard 1

This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met).

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Statement of Purpose Standard 1

Fitness to provide or manage a fostering service Standards 2 and 3. Standard 3 was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). Consultation with both the staff of the service and foster carers confirms that the people responsible for fostering are suitable to run the service. In addition the service is vigilant in ensuring that any matters of concern in relation to the conduct of foster carers are thoroughly investigated and addressed. Based on the improvements made since the time of the last inspection and the operation of management systems concerned with safeguarding and promoting welfare arrangements for children and young people this Standard is exceeded.

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Statement of Purpose Standard 1

Management of the fostering service Standards 4 and 5. Standard 4 was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). In relation to Standard 5 there is a stable management team in place with no turnover since Durham Local Authority Fostering Service Page 7 the last inspection. Questionnaires and consultation with carers also indicated recent general improvements with support by the service and particularly increased support by Emergency Duty Team (EDT). Based on improvements made in this area since the time of the previous inspection, this standard is exceeded.

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Statement of Purpose Standard 1

Securing and promoting welfare Standard 6-14. Seven Standards are met, One standard is exceeded and one Standard is almost met. The compilation of a monitoring tool in compliance with regulation 42 of The Fostering Services Regulations 2002 identifies that any issues of concern will be highlighted when carrying out supervision of foster carers and by supervision of fostering link workers. Any concerns of safe care or health results in looking again at the appropriate assessments and it was evident that significant issues resulted in reviewing polices and procedures with foster carers. Preparation training on Saturday’s had taken place for prospective applicants specifically being recruited to meet the needs of teenagers requiring longer- term placements. A previous recommendation concerning a risk assessment for each child placed, as part of the matching process has begun to be addressed. Previous recommendations concerning unauthorised absence, disciplinary

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Statement of Purpose Standard 1

measures, safe care, bullying and the foster carer’s handbook have been progressed and this information was going to be released to foster carer’s. It was envisaged that the planned training about record keeping would further support carer’s with writing up outcomes of contact visits.

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Statement of Purpose Standard 1

Questionnaires from children and young people indicated that the majority of young people were asked for their opinion of the service. Most knew how to make a complaint and the majority had been given a children’s guide. The majority of children and young people indicated that they had not been asked about how the service could be improved and only a minority of them knew how to contact a CSCI inspector. Children and young people were supported with access to health care. A Personal Health Plan proforma is in place and assurance was given that this standard document is used to for all children and young people. There are systems in place to track the educational achievements of children and young people and award ceremonies for achievements of young people also continue. Consultation with two of the services team managers concludes that some progress has been made in this area, by the compilation of

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Statement of Purpose Standard 1

document regarding preparation for independent living, which includes a checklist for carers as to what skills young people need to acquire in this area.

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Recruiting checking and managing, supporting and training staff and

foster carer’s Standard 15-23. Three Standards are met and six Standards were not assessed. All staff are qualified workers, one agency member of staff is in place within the family and friends as carers team. Fostering link workers described good team working and they perceived their colleagues as being very committed to the delivery of effective outcomes for children and young people and to the delivery of support to foster carers. A significant piece of work was being implemented at the time of the inspection, which was aimed at paying carers at a level commensurate with their skills. Consultation with carers was being undertaken as part of this Durham Local Authority Fostering Service Page 8 process. It was evident that the establishment of such proposals was designed to recruit additional skilled foster carers and to enable existing foster carers to progress further by the attainment of specific qualifications. A previous

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Recruiting checking and managing, supporting and training staff and

recommendation regarding a whistleblowing policy being made known to staff and carers has now been addressed. Consultation with foster carers about support concludes that improvements have been experienced by a significant number of foster carers since the time of the last inspection. Some foster carers were able to cite good examples of practical support from the services out of hours Emergency Duty Team including visits to foster carers.

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Recruiting checking and managing, supporting and training staff and

Records Standards 24-25. One Standard was met and one Standard was not assessed, (having been previously assessed as met at the time of the last inspection). Supervision of foster carers takes place and contact recording was evident on foster carer’s files. Managers for the service carry out random spot checks of foster carers files.

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Recruiting checking and managing, supporting and training staff and

Fitness of premises for use of fostering service Standard 26. The fostering premises are centrally located within Durham and within easy reach of social services headquarters and has ample parking space. Accommodation is accessible to persons with reduced mobility. Further improvements are planned with regards to accessing the office accommodation by the provision of a reception area, which will be staffed by an administrative member of staff. Based on the quality of the accommodation and the health and safety practices in evidence this Standard is exceeded.

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Recruiting checking and managing, supporting and training staff and

Financial requirements Standard 27-29. Standards in this area were not assessed on this occasion (they were considered at the time of the last inspection when they were fully met).

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Recruiting checking and managing, supporting and training staff and

Fostering panels Standard 30. Scrutiny of panel minutes demonstrates that careful consideration continues to be undertaken by panel members with regards to prospective applicants. Panel procedures have been amended to include guidance as to the circumstances in which a foster carer should be removed from the register. The experience of applicant’s attendance at panel is being evaluated by the service. The standard continues to be exceeded.

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Recruiting checking and managing, supporting and training staff and

Short-term breaks Standard 31. This Standard is met. Consultation with managers for the service concludes that where short breaks are provided these are generally to enable the parents and carers of children and young people with disabilities to receive such services. Durham Local Authority Fostering Service Page 9 Family and friends as carer’s Standard 32. At the time of the last inspection this standard was almost met. It was clearly evident that a great deal of work has been undertaken to progress all recommendations made at the time of the last inspection. An action plan has been devised by the team manager so as to address all outstanding matters in priority order in relation to family and friends carers. This Standard is now exceeded. Durham Local Authority Fostering Service Page 10

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(Local Authority Fostering Services Only)

The following statutory Reports or Notifications are to be made under the Care Standards Act as a result of the findings of this inspection:

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(Local Authority Fostering Services Only)

YES Report to the Secretary of State under section 47(3) of the Care Standards Act 2000 that the Commission considers the Local Authority's fostering service satisfies the regulatory requirements:

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(Local Authority Fostering Services Only)

NO Notice to the Local Authority under section 47(5) of the Care Standards Act 2000 of failure(s) to satisfy regulatory requirements in their fostering service which are not substantial, and specifying the action the Commission considers the Authority should take to remedy the failure(s), informing the Secretary of State of that Notice: NO Report to the Secretary of State under section 47(4)(a) of the Care Standards Act of a failure by a Local Authority fostering service to satisfy regulatory requirements which is not considered substantial:

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(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(1) of the Care Standards Act 2000 of substantial failure to satisfy regulatory requirements by a Local Authority fostering service:

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The grounds for the above Report or Notice are:

NA Durham Local Authority Fostering Service Page 11

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Implementation of Statutory Requirements from Last Inspection

Requirements from last Inspection visit fully actioned? NA

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STATUTORY REQUIREMENTS

Identified below are areas not addressed from the last inspection report which indicate a non-compliance with the Care Standards Act 2000 and Fostering Services Regulations 2002. No. Regulation Standard Required actions Timescale for action

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Action is being taken by the Commission for Social Care Inspection to monitor

compliance with the above requirements. Durham Local Authority Fostering Service Page 12

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registration are listed below, with the inspector's assessment of compliance from

the evidence at the time of this inspection.

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Date

Durham Local Authority Fostering Service Page 13

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STATUTORY REQUIREMENTS IDENTIFIED DURING THIS INSPECTION

Action Plan: The appropriate Officer of the Local Authority or the Registered Person (as applicable) is requested to provide the Commission with an Action Plan, which indicates how requirements are to be addressed. This action plan will be made available on request to the Area Office.

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STATUTORY REQUIREMENTS

Identified below are areas addressed in the main body of the report which indicate non- compliance with the Care Standards Act 2000, the Children Act 1989, the Fostering Services Regulations 2002, or the National Minimum Standards for Fostering Services. The Authority or Registered Person(s) is/are required to comply within the given time scales in order to comply with the Regulatory Requirements for fostering services. No. Regulation Standard * Requirement Timescale for action

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

Identified below are areas addressed in the main body of the report which relate to the National Minimum Standards and are seen as good practice issues which should be considered for implementation by the Authority or Registered Person(s). No. Refer to Standard * Recommendation Action

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

1 FS15FS15 It is recommended that when policies and procedures for the guidance of fostering link workers are finalised that all staff be inducted with regards to implementation of these so that practice is consistent across the whole service.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

2 FS6FS6 The registered person should ensure that foster carers diaries are signed off by fostering officers at each visit.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

3 FS7FS7 It is strongly recommended that consideration be given as to the ways in which communication and joined up working could be further improved between the child’s social worker and the fostering officer.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

4 FS9FS9 The registered person should ensure that all outstanding policies and procedures are made ready for distribution to foster carer’s as a matter of priority. Durham Local Authority Fostering Service Page 14 FS10FS10 The responsible person should ensure that procedural guidance is updated to reflect current and best practice with regards to contact arrangements. It is also recommended that consideration be given to identifying any reasons why contact could and should not take place in foster carers homes if they are in agreement. This should be recorded on the matching form as soon as possible at the time of or after a referral is made.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

6 FS11FS11 The registered person should ensure that documentary evidence is retained which demonstrates that all children and young people are aware of the services complaint procedures.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

7 FS13FS13 The registered person should ensure that all children and young people of school age who are require equipment such as computers are provided with such resources.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

8 FS17FS17 It is strongly recommended that consideration be given to the appointment of additional administrative staff.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

9 FS21FS21 The registered person should ensure that all incidents of aggression are recorded and monitored so as to assess the extent of the concerns. It is also strongly recommended that the service facilitate the provision of counselling services for foster carer’s. Further that a newsletter be developed for the benefit of foster carers to update them of developments and to improve communication.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

* Note: You may refer to the relevant standard in the remainder of the report by omitting the 2-letter prefix e.g FS10 refers to Standard 10. Durham Local Authority Fostering Service Page 15

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PART B INSPECTION METHODS & FINDINGS

The following inspection methods have been used in the production of this report Number of Inspector days spent 7.5

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PART B INSPECTION METHODS & FINDINGS

Survey of placing authorities YES Foster carer survey YES Foster children survey YES Checks with other organisations and Individuals YES • Directors of Social services YES • Child protection officer YES • Specialist advisor (s) NA • Local Foster Care Association NA Tracking Individual welfare arrangements YES • Interview with children YES • Interview with foster carers YES • Interview with agency staff YES • Contact with parents NA • Contact with supervising social workers YES • Examination of files YES Individual interview with manager YES Information from provider YES Individual interviews with key staff YES Group discussion with staff YES Interview with panel chair NO Observation of foster carer training YES Observation of foster panel NO Inspection of policy/practice documents YES Inspection of records YES Interview with individual child YES

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PART B INSPECTION METHODS & FINDINGS

Date of Inspection 07/03/05 Time of Inspection 9:30 Duration Of Inspection (hrs) 54 Durham Local Authority Fostering Service Page 16 The following pages summarise the key findings and evidence from this inspection, together with the CSCI assessment of the extent to which the National Minimum Standards have been met. The following scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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PART B INSPECTION METHODS & FINDINGS

The scale ranges from: 4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls)

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PART B INSPECTION METHODS & FINDINGS

"0" in the "Standard met?" box denotes standard not assessed on this occasion. "9" in the "Standard met?" box denotes standard not applicable. “X” is used where a percentage value or numerical value is not applicable. Durham Local Authority Fostering Service Page 17

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The intended outcome for the following standard is:

• There is clear statement of the aims and objectives of the fostering service and the fostering service ensures that they meet those aims and objectives.

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There is a clear statement of the aims and objectives of the fostering service and of

what facilities and services they provide. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). However a previous recommendation was in the process of being addressed at the time of the inspection with the distribution of children and young people’s guides. Further work is being planned for reproducing the guide’s as a result of consultation with children and young people. It is possible that by the achievement of these further improvements that this standard could be exceeded. Durham Local Authority Fostering Service Page 18

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The intended outcomes for the following set of standards are:

• The fostering service is provided and managed by those with the appropriate

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work efficiently and effectively and have the necessary knowledge and experience of

childcare and fostering to do so in a professional manner. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be exceeded).

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Any persons carrying on or managing the fostering service are suitable people to run

a business concerned with safeguarding and promoting the welfare of children. Key Findings and Evidence Standard met? 4 At the time of the last inspection this standard was fully met. Consultation with both the staff of the service and foster carers confirms that the people responsible for fostering are suitable to run the service. In addition the service is vigilant in ensuring that any matters of concern in relation to the conduct of foster carers are thoroughly investigated and addressed. Thorough analysis of statistical information is undertaken, in order to make best use of existing resources and to elicit any trends and enable forward planning.

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Any persons carrying on or managing the fostering service are suitable people to run

Since the time of the last inspection improvements have been made to the duty system by the allocation of a very experienced fostering link worker who has been tasked with regards to addressing the matching considerations in response to referrals. Managers for the service confirm that they are actively moving towards integration with other children’s services and there were some good examples of documentation aimed at enabling joined up working with residential services for children and young people.

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Any persons carrying on or managing the fostering service are suitable people to run

Based on the improvements made since the time of the last inspection and the operation of management systems concerned with safeguarding and promoting welfare arrangements for children and young people this standard is exceeded. Durham Local Authority Fostering Service Page 19

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The intended outcomes for the following set of standards are:

• The fostering service is managed ethically and efficiently, delivering a good quality foster care service and avoiding confusion and conflicts of role.

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There are clear procedures for monitoring and controlling the activities of the

fostering service and ensuring quality performance. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). However a recommendation made at the time of the last report have been addressed by financial procedures being completed and made ready to be distributed to foster carers. Assurance was given by the service manager that the conflict of interests policies were due to be distributed to carers for inclusion within the foster carers handbook.

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There are clear procedures for monitoring and controlling the activities of the

Number of statutory notifications made to CSCI in last 12 months: 4

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There are clear procedures for monitoring and controlling the activities of the

Death of a child placed with foster parents. 0

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Referral to Secretary of State of a person working for the service as

unsuitable to work with children. Serious illness or accident of a child. 0 Outbreak of serious infectious disease at a foster home. 0 Actual or suspected involvement of a child in prostitution. 0

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Serious incident relating to a foster child involving calling the police to a

foster home. Serious complaint about a foster parent. X Initiation of child protection enquiry involving a child. X

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Serious incident relating to a foster child involving calling the police to a

Number of complaints made to CSCI about the agency in the past 12 months: 0 Number of the above complaints which were substantiated: 0 Durham Local Authority Fostering Service Page 20

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Standard 5 (5.1 - 5.4)

The fostering service is managed effectively and efficiently. Key Findings and Evidence Standard met? 4 At the time of the last inspection this standard was fully achieved. There is a stable management team in place with no turnover since the last inspection. Acting up positions previously held by two managers have now been established on a temporary basis. Placement movement meetings are held on a regular basis to systematically go through referral requests in relation to existing children placed and the availability of foster carers. There are clear deputising arrangements in the absence of the Service Manager. At the time of the last inspection a recent addition to the fostering team had been made by the appointment of a team manager for Family and Friends as carers. Consultation with managers across the team and documentary evidence confirms that this has enabled significant improvement in this area.

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Standard 5 (5.1 - 5.4)

Generally questionnaires completed by foster carer’s reported good support from the service a minority raised concerns about a perceived lack of support. There were a number of comments about the difficulty in contacting and lack of visits by children’s social workers. However questionnaires and consultation with carers also indicated recent general improvements with support by the service and particularly increased support by Emergency Duty Team (EDT).

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Standard 5 (5.1 - 5.4)

Based on improvements made in this area the standard is exceeded. Durham Local Authority Fostering Service Page 21

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The intended outcome for the following set of standards is:

• The fostering service promotes and safeguards the child/young person's physical, mental and emotional welfare.

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The fostering service makes available foster carers who provide a safe, healthy and

nurturing environment. Key Findings and Evidence Standard met? 3 At the time of the last inspection there were minor deficiencies in this area. These have now been addressed by the development of further health and safety information for foster carers and a risk assessment tool has also been developed. Information was reported to be ready for distribution having been through the quality document control process. A team manager has also undertaken an audit so that any concerns about bedroom overcrowding can be appropriately highlighted and addressed.

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The fostering service makes available foster carers who provide a safe, healthy and

The compilation of a monitoring tool in compliance with regulation 42 identifies that any issues of concern will be highlighted via supervision of foster carers and by supervision of fostering link workers. Any concerns of safe care or health and safety necessitate revisiting the appropriate assessments and there was firm evidence that significant issues resulted in reviewing polices and procedures with foster carers. Consultation with and visits to foster carers as part of tracking confirms that the service makes available carers who provide healthy and nurturing environments. Minutes of panel meetings and examination of assessments also evidence that careful screening and consideration is given as to the suitability of foster carers.

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The fostering service makes available foster carers who provide a safe, healthy and

Visits to foster carer’s identified that there were varying practices with regards to the keeping of records and signing off by fostering officers of carers diaries. The inspection team were told that in depth training about record keeping was going to take place with foster carers. Questionnaires from placing authority social workers described mainstream carer’s as looking after children very well.

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The fostering service makes available foster carers who provide a safe, healthy and

The registered person should ensure that foster carers diaries are signed off by fostering officers at each visit. See recommendation 2.

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The fostering service makes available foster carers who provide a safe, healthy and

It is possible that with the achievement of the planned training and with the achievement of the above recommendation this standard could be exceeded. Durham Local Authority Fostering Service Page 22

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The fostering service ensures that children and young people, and their families, are

provided with foster care services which value diversity and promote equality. Key Findings and Evidence Standard met? 3 At the time of the last inspection this standard was fully met. The service continues to recruit a diverse range of carers including the Teenage Placement scheme. Preparation training on Saturday’s had taken place for prospective applicants specifically being sought to meet the needs of teenagers requiring longer- term placements. “Total Respect” training (presented by young people) and “ Valuing Diversity training continues to be delivered within the service to staff and foster carers. The achievements of children and young people are celebrated. A consultation group with foster carers took place during the course of the inspection and it was evident that the service are invested in promoting diversity and equality of access to services for children and young people.

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The fostering service ensures that children and young people, and their families, are

The current range of foster carer’s recruited is generally reflective of the demographic population who are predominantly white and British. However a minority of children and young people from ethnic minorities are placed with the service, The Social Care and Health Equalities and Diversity Action Plan outlines the further work is to be undertaken by the service with regards to recruiting Black and Ethnic Minority foster carer’s. Foster carer’s support children and young people with pursuing their activities and interests. The service was planning award ceremonies for foster carer’s in recognition of achievements. Questionnaires from children and young people reported that they were generally very happy with the care they were receiving from carer’s. A number of questionnaires from foster carer’s reported that improvements could be made so that there was improved communication between children’s workers social

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The fostering service ensures that children and young people, and their families, are

A number of service level agreements with other agencies regarding the provision of services for children with disabilities are in existence.

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The fostering service ensures that children and young people, and their families, are

It is recommended that consideration be given to ways in which communication and joined up working could be further improved between the child’s social worker and the fostering officer. See recommendation 3. Durham Local Authority Fostering Service Page 23

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carers only if they represent appropriate matches for a child for whom a local

authority is seeking a carer. Key Findings and Evidence Standard met? 3 At the time of the last inspection there were minor deficiencies in this standard. A previous recommendation concerning a risk assessment for each child placed, as part of the matching process has begun to be addressed. An assessment which includes a “Needs and Risk” assessment and a “Matching Report” at the point of referral is now being completed. Where a risk assessment is not as yet in place these are to be completed by fostering link workers at the time of reviews. The aforementioned document is comprehensive and takes into account the need to record details of any “gaps/deficiencies”. Managers reported that when completed the risk assessment and matching form could be speedily dispatched to foster carers for their information.

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carers only if they represent appropriate matches for a child for whom a local

Consultation with manager’s staff and foster carers concludes that matching does take place, within the confines of existing resources. Senior managers gave assurance that matching considerations were the priority and that in some instances this led to exemptions being necessary. Further that these were requested on the basis of foster carers abilities and experience, rather than making placements with more inexperienced carers with vacancies. Questionnaires completed by placing authorities workers indicated their satisfaction with links made to foster carer’s.

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carers only if they represent appropriate matches for a child for whom a local

The standard is now met. However with further progress in this area so that up to date risk assessments and evidence of matching becomes standard practice this standard is capable of being exceeded.

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The fostering service protects each child or young person from all forms of abuse,

neglect, exploitation and deprivation. Key Findings and Evidence Standard met? 3 At the time of the last inspection there were minor deficiencies in this Standard area. Previous recommendations concerning unauthorised absence, disciplinary measures, safe care, bullying and the foster carer’s handbook have been progressed and this information was going to be released to foster carer’s. Durham Area Child Protection Committee Child Protection Procedures have also been revised and reissued. Child protection information is provided to carers in a shortened version within the Foster Carers Handbook, which was also being reviewed and further developed. Completion of the document should be achieved as a matter of priority.

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The fostering service protects each child or young person from all forms of abuse,

There are effective systems in place so that child protection matters can be fully investigated and outcomes are recorded. The good practice recommendation Durham Local Authority Fostering Service Page 24 made at the time of the last inspection relating to monitoring matters as listed within Schedule 7 of the Fostering Services Regulations 2002 has been implemented.

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The fostering service protects each child or young person from all forms of abuse,

The registered person should ensure that all outstanding policies and procedures are made ready for distribution to foster carer’s as a matter of priority. See recommendation 4.

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The fostering service protects each child or young person from all forms of abuse,

With completion of the foster carers handbook and all policies and procedures this Standard area is capable of being exceeded.

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encouraged to maintain and develop family contacts and friendships as set out in

her/his care plan and/or foster placement agreement. Key Findings and Evidence Standard met? 3 At the time of the last inspection this standard was fully achieved. Placement Agreements and Looked After Reviews set out the arrangements with regards to contact. Consultation with carers acknowledges that contact arrangements can be complex. Carer’s record the outcome of contact and information arising is shared with appropriate others. It was envisaged that the planned training about record keeping would further support carer’s with writing up outcomes of contact visits. Practice in this area was considered to be ahead of policies and procedures, which were reported to be due for review.

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encouraged to maintain and develop family contacts and friendships as set out in

Questionnaires from foster carer’s and placing authority social workers demonstrated that foster carer’s were supportive of children and young people about matters to do with contact. In some instances foster carer’s were willing and able to have contact visits within their own homes. A concern was raised during a consultation group with foster carer’s in connection with carers receiving enough information so that an informed choice could be made about whether or not to host contact visits within carer’s own homes. It is pleasing to report that in response to this and some other issues raised, the senior manager for the service stated that all carers would be written to and given the opportunity to discuss any matters of concern with her.

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encouraged to maintain and develop family contacts and friendships as set out in

The responsible person should ensure that procedural guidance is updated to reflect current and best practice with regards to contact arrangements. It is also recommended that consideration be given to identifying any reasons why contact could and should not take place in foster carers homes with their agreement. This should then be recorded on the matching form as soon as possible after a referral is made. See recommendation 5. Durham Local Authority Fostering Service Page 25

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others significant to the child, are sought over all issues that are likely to affect their

daily life and their future. Key Findings and Evidence Standard met? 4 At the time of the last inspection this standard was fully met. Advocacy services continue to be used and foster carers are trained with regards to listening and supporting children and young people. A previous proposal to involve children and young people more in the consultation process has now been implemented. Documentary evidence, consultation with staff, and the tracking process demonstrates that good progress has been made in this area.

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others significant to the child, are sought over all issues that are likely to affect their

The service is working towards the achievement of the Investing in Children Initiative and to this end a significant piece of work with children and young people has been undertaken. This has resulted in an invitation to young people to be involved with training and the review process for foster carers and further consultation work was planned for April of this year. In addition to this young people are to be involved with the further development of the young peoples guide by a group of “young people who have set up their own business” and who “will do art work and help incorporate that of other young people.” Source: - Investing in Children Initiative Feb 05. The consultation group with foster carers provided additional sources of evidence with regards to the services intention to enable effective consultation with children and young people. Foster carers were noted to be vocal in advocating on behalf of children and young people placed so

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others significant to the child, are sought over all issues that are likely to affect their

that their views and needs were further taken into account by the service regarding day- to- day matters of relevance to them.

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others significant to the child, are sought over all issues that are likely to affect their

Questionnaires from children and young people indicate that the majority of young people were asked about their opinion of the service and most knew how to make a complaint and the majority had been given a children’s guide. A majority of children and young people indicated that they had not been asked about how the service could be improved and only a minority of them knew how to contact a CSCI inspector. Most of the children and young people who completed questionnaires reported that their social worker often or sometimes saw them on their own to ask them their opinions and most considered that their foster carers consulted them about their opinions and ideas. A small but significant number of children indicated that they were not aware of how to make a complaint.

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others significant to the child, are sought over all issues that are likely to affect their

The registered person should ensure that all children and young people are aware of how to make a complaint. See recommendation 6.

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others significant to the child, are sought over all issues that are likely to affect their

Based on the additional work being undertaken in this area this standard is exceeded. Durham Local Authority Fostering Service Page 26

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training appropriate to her/his age and understanding to enable informed participation

in decisions about her/his health needs. Key Findings and Evidence Standard met? 3 At the time of the last inspection the standard was fully achieved. A previous recommendation about ensuring that the service records accidents of children whilst they are placed with foster carers has now been addressed. In addition documentary evidence and consultation with the fostering link worker responsible for attending the Looked After Children (LAC) procedures meetings concludes that health care guidance was awaiting issue to foster carers for inclusion within their handbook. This work has been undertaken in conjunction with LAC nurse. In addition a two- day training event was going to be held for foster carers and professionals specifically relating to health needs of LAC including issues of sexual health.

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training appropriate to her/his age and understanding to enable informed participation

Case tracking of LAC documentation demonstrates that medical consents were complete. The service manager gave assurance that the wider issues of consent were also being carefully considered in relation to the needs of children and young people. Children and young people were supported with access to health care. A Personal Health Plan proforma is in place and assurance was given that this standard document is used to for all children and young people. Some foster carers raised issues about waiting times for access to CAMHS services. Senior managers were aware that this was the case and that work was being undertaken by the PCT in this regard. Close working with LAC nurses was described as taking place.

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training appropriate to her/his age and understanding to enable informed participation

It is possible that with the implementation of the above policy and training that this standard could be exceeded.

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child or young person in foster care and ensures that she/he is encouraged to attain

her/his full potential. Key Findings and Evidence Standard met? 3 At the time of the last inspection there were minor deficiencies in this standard area. These have been addressed so that the Foster Placement Agreement makes clear the foster carers role and responsibility with regards to education for the children and young people and also any arising financial responsibilities. Issuing of computers to all children and young people as appropriate is not yet complete; this should be addressed and completed as a priority. There are systems in place to track the educational achievements of children and young people and award ceremonies for achievements of young people also continue. The service was aware of the need to ensure access to school and structured support involving “partnership” working with foster carers. Fostering officer’s work with foster carers with regards to the delivery of the personal education

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child or young person in foster care and ensures that she/he is encouraged to attain

plans. An Access Service specifically for LAC is in existence and documentary Durham Local Authority Fostering Service Page 27 evidence recorded that foster carers spoke “highly” of this service. Special Education forums are in place so that all agencies can work together with delivery of the education plan for the child. A range of services are available to children who experience exclusion from mainstream education. The standard is met.

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child or young person in foster care and ensures that she/he is encouraged to attain

The registered person should ensure that children and young people of school age who are require equipment such as computers are provided with such resources. See recommendation 7.

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The fostering service ensures that their foster care services help to develop skills,

competence and knowledge necessary for adult living. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be almost met). At the time of the last inspection there were minor deficiencies in this area. A recommendation made at that time with regards to training for carers as to what is expected of them in terms of preparing young people for independent living has yet to be fully achieved. However consultation with two of the services team managers concludes that some progress has been made in this area, by the compilation of document regarding preparation for independent living, which includes a checklist for carers as to what skills young people need to acquire in this area. A training event to address needs in this area was due to take place on April 6 th 05 which was aimed at targeting foster carers and professionals and

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The fostering service ensures that their foster care services help to develop skills,

was to presented as an evening course. Young people aged 15 ½ years are going to be the focus of the service with regards to preparation for independent living.

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The fostering service ensures that their foster care services help to develop skills,

The service manager confirmed that young people are supported to stay with foster carers after the age of 16 so as to support them with the transition towards independent living and after 18 years the status of a young person can then be amended to the supported lodgings scheme. The service is to be commended for promoting continued support of service users by foster carers in this way. With the completion of plans in this area the standard should then be fully achieved or possibly exceeded. Durham Local Authority Fostering Service Page 28

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The intended outcome for the following set of standards is:

• The people who work in or for the fostering service are suitable to work with

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number of staff and carers and their range of qualifications and experience are

sufficient to achieve the purposes and functions of the organisation.

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Any people working in or for the fostering service are suitable people to work with

children and young people and to safeguard and promote their welfare. Key Findings and Evidence Standard met? 3 At the time of the last inspection this standard was fully achieved. A previous recommendation concerning disciplinary procedures for staff being amended on a permanent basis in line with Regulation 21 (2) (b) has now been implemented. Recruitment and vetting of staff continues to be in line with The Fostering Services Regulations 2002 Schedule 1.

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Any people working in or for the fostering service are suitable people to work with

All staff are qualified workers, one agency member of staff is in place within the family and friends as carers team. Fostering link workers described good team working and they perceived their colleagues as being very committed to the delivery of effective outcomes for children and young people and to the delivery of support to foster carers. However a number of staff also indicated that there was confusion at times with regards to the implementation of some policies and procedures for fostering officers. Consultation with the service manager confirms that a “tool kit” is shortly to be made available to fostering link workers for their guidance and information. It is clear that there is currently a lot of work being undertaken across the whole service with regards to the revision of policies and procedures for foster carers and for fostering link workers.

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Any people working in or for the fostering service are suitable people to work with

It is recommended that when the identified policies and procedures are finalised all staff be inducted with regards to implementation of these so that practice is consistent across the whole service. See recommendation 1.

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3

Durham Local Authority Fostering Service Page 29

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Staff are organised and managed in a way that delivers an efficient and effective

foster care service. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met).

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qualified staff and recruits a range of carers to meet the needs of children and young

people for whom it aims to provide a service. Key Findings and Evidence Standard met? 3 At the time of the last inspection this standard was fully achieved. Since then two fostering link workers have been appointed to the Family and Friends as Carers team. There are varying degrees of experience within the fostering teams with regards to family placement, fostering officers appointed since the time of the last inspection all have experience of working with children and families. A recruitment strategy is in place with regards to staffing. There is a rolling programme of training available to staff. Case tracking concludes that assessments of foster carers are thorough and well carried out.

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qualified staff and recruits a range of carers to meet the needs of children and young

A significant piece of work was being implemented at the time of the inspection, which was aimed at paying carers at a level commensurate with their skills. Consultation with carers was being undertaken as part of this process. It was evident that the establishment of such proposals was designed to recruit additional skilled foster carers, and to enable existing foster carers to progress further by the attainment of specific qualifications. A significant number of foster carers were undertaking NVQ training and individual support and guidance was in place to enable achievement in this area.

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qualified staff and recruits a range of carers to meet the needs of children and young

Consultation with fostering officers and administration staff concludes that staff were working too capacity and that the fostering team required additional administrative support. The service manager carries out careful analysis of information in relation to enquiries and prospective applicants (so as to further inform recruitment processes of carers). A separate foster carers recruitment telephone enquiry line is staffed by a dedicated member of the administrative team. There are currently two vacancies within the fostering teams. A significant number of questionnaires completed by foster carers reported the view that additional staff were required.

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qualified staff and recruits a range of carers to meet the needs of children and young

It is strongly recommended that consideration be given to the appointment of additional administrative staff. See recommendation 8. Durham Local Authority Fostering Service Page 30

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The fostering service is a fair and competent employer, with sound employment

practices and good support for its staff and carers. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). A previous recommendation regarding a whistleblowing policy being made known to staff and carers has now been addressed.

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There is a good quality training programme to enhance individual skills and to keep

staff up-to-date with professional and legal developments. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met).

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Standard 20 (20.1 - 20.5)

All staff are properly accountable and supported. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). Durham Local Authority Fostering Service Page 31

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Standard 21 (21.1 - 21.6)

The fostering service has a clear strategy for working with and supporting carers. Key Findings and Evidence Standard met? 3 At the time of the last inspection this Standard was met. A previous recommendation to bring any concerns about difficulty with contacting social workers for children to the attention of team managers within the fostering service has been addressed. It was pleasing to note that some foster carers reported that effective support and contact was being made available to children and young people by their social workers.

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Standard 21 (21.1 - 21.6)

Consultation with foster carers about support concludes that improvements have been experienced by a significant number of foster carers since the time of the last inspection. Some foster carers were able to cite effective examples of practical support via EDT including visits to foster carers. A minority of foster carers providing longer term placements raised some concerns in relation to what was perceived to be increased levels of aggression by some children and young people and questions were asked as to what strategies could be adopted by foster carers in such circumstances.

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Standard 21 (21.1 - 21.6)

The registered person should ensure that all incidents of aggression are recorded and monitored so as to assess the extent of the concerns. It is also strongly recommended that the service facilitate the provision of counselling services for foster carer’s. Further that a newsletter be developed for the benefit of foster carers to update them of developments and to improve communication. See recommendation 9.

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Standard 21 (21.1 - 21.6)

It is possible that with the achievement of the above good practice recommendations above this Standard could be exceeded.

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The fostering service is a managed one that provides supervision for foster carers

and helps them to develop their skills. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). Durham Local Authority Fostering Service Page 32

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provide high quality care and meet the needs of each child/young person placed in

their care. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). Durham Local Authority Fostering Service Page 33

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The intended outcome for the following set of standards is:

• All appropriate records are kept and are accessible in relation to the fostering services and the individual foster carers and foster children.

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maintained for each child or young person in foster care which details the nature and

quality of care provided and contributes to an understanding of her/his life events.

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Relevant information from the case records is made available to the child and to

anyone involved in her/his care. Key Findings and Evidence Standard met? 3 The standard was fully achieved at the time of the last inspection. Appropriate records are kept by the service. Some LAC documents within children and young people’s files were not dated so it was difficult to deduce when the information was completed. A number of Safe Care policies needed to be signed. The inspection team were given to understand that foster carers will be made aware of the legal requirements in relation to data protection, the Freedom of Information Act and secure storage of information, when the planned training about recording takes place. Supervision of foster carers takes place and contact recording was evident on foster carer’s files. Managers for the service carry out random spot checks of foster carers files. Durham Local Authority Fostering Service Page 34

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The fostering service's administrative records contain all significant information

relevant to the running of the foster care service and as required by regulations. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met).

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The fostering service's administrative records contain all significant information

Number of current foster placements supported by the agency: 352 Number of placements made by the agency in the last 12 months: 777

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months:

Number of new foster carers approved during the last 12 months: 40 Number of foster carers who left the agency during the last 12 months: 54

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Current weekly payments to foster parents: Minimum £

72.31 Maximum £ 1258.0 Durham Local Authority Fostering Service Page 35

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The intended outcome for the following standard is:

• The premises used as offices by the fostering service are suitable for the purpose.

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Standard 26 (26.1 - 26.5)

Premises used as offices by the fostering service are appropriate for the purpose. Key Findings and Evidence Standard met? 4 This Standard area was not a key Standard however since the last inspection the service has moved premises. The accommodation is centrally located within Durham and within easy reach of social services headquarters and has ample parking space. Accommodation is accessible to persons with reduced mobility. Further improvements are planned with regards to accessing the office accommodation by the provision of a reception area, which will be staffed by an administrative member of staff.

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Standard 26 (26.1 - 26.5)

Exemplary Health and Safety procedures are in place for the benefit of staff and the safe use by visitors of the resource centre. The service benefits from occupying a site, which affords separate office accommodation and a resource building for training, panel and support groups etc. Furnishings and fitments are good quality all staff have their own PC. Appropriate security measures are in place with regards to the building and storage of confidential information.

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Standard 26 (26.1 - 26.5)

Based on the quality of the accommodation and the health and safety practices in evidence this Standard is exceeded. Durham Local Authority Fostering Service Page 36

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The intended outcome for the following set of standards is:

• The agency fostering services are financially viable and appropriate and timely payments are made to foster carers.

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The agency ensures it is financially viable at all times and has sufficient financial

resources to fulfil its obligations. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met).

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The financial processes/systems of the agency are properly operated and maintained

in accordance with sound and appropriate accounting standards and practice. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). Durham Local Authority Fostering Service Page 37

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cost of caring for each child or young person placed with him or her. Payments are

made promptly and at the agreed time. Allowances and fees are reviewed annually. Key Findings and Evidence Standard met? 0 This Standard was not fully assessed on this occasion (it was considered during the last announced inspection when it was found to be fully met). Durham Local Authority Fostering Service Page 38

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The intended outcome for the following set of standards is:

• Fostering panels are organised efficiently and effectively so as to ensure that

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Fostering panels have clear written policies and procedures, which are implemented

in practice, about the handling of their functions. Key Findings and Evidence Standard met? 4 At the time of the last inspection this standard was exceeded. Scrutiny of panel minutes demonstrates that careful consideration continues to be undertaken by panel members with regards to prospective applicants. Panel procedures have been amended to include guidance as to the circumstances in which a foster carer should be removed from the register. Consultation with team managers concludes that panel members are vocal experienced individuals who are able to contribute effectively with regards to making recommendations about applicants. The service hold applications and references on each panel member which is clearly good practice. Prospective foster carer’s are now invited to panel with the chair informing applicants of panel recommendations. The experience of applicant’s attendance at panel is being evaluated by the service. The standard

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Fostering panels have clear written policies and procedures, which are implemented

continues to be exceeded. Durham Local Authority Fostering Service Page 39

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The intended outcome for the following set of standards is:

• When foster care is provided as a short-term break for a child, the arrangement recognises that the parents remain the main carers for the child.

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have policies and procedures, implemented in practice, to meet the particular needs

of children receiving short-term breaks. Key Findings and Evidence Standard met? 3 Consultation with managers for the service concludes that where short breaks are provided these are generally to enable the parents and carers of children and young people with disabilities to receive such services. The service manager reported that as part of the service Business plan and recruitment strategy medium and longer- term placements for children are being developed. Consultation with team managers concludes that any short breaks taking place in house are governed by the same procedural guidance as that which is applicable to any other placement provision. The Standard is now met. Durham Local Authority Fostering Service Page 40

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The intended outcome for the following set of standards is:

• Local authority fostering services' policies and procedures for assessing,

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there is recognition of the particular relationship and position of family and friend

carers. Key Findings and Evidence Standard met? 4 At the time of the last inspection this standard was almost met. It is clearly evident that a great deal of work has been undertaken to progress all recommendations made at the time of the last inspection. An action plan has been devised by the team manager so as to address all outstanding matters in priority order in relation to family and friends carers. Documentary evidence and consultation with team manager for the service demonstrates that issues and needs of family and friends as carers are being systematically addressed. The individual contribution of family and friends carers are carefully considered and support can be tailored to meet the needs of these carers by the team.

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there is recognition of the particular relationship and position of family and friend

The service had provided assistance to family and friends carers with regards to the provision of more suitable accommodation. However there was still a need for this support to be ongoing. Assurance was given that this would continue, until the accommodation needs of the carers had been more satisfactorily met.

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there is recognition of the particular relationship and position of family and friend

Based on the establishment of a dedicated team and the progress made in this area since the time of the last inspection this Standard is exceeded. Durham Local Authority Fostering Service Page 41

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Date

Durham Local Authority Fostering Service Page 42

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comments/confirmation relating to the content and accuracy of the report for

We would welcome comments on the content of this report relating to the Inspection conducted on 7 th March 2005 and any factual inaccuracies:

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comments/confirmation relating to the content and accuracy of the report for

Please limit your comments to one side of A4 if possible The provider confirms there were no factual inaccuracies within the report and that an action plan detailing how the recommendations will be met is to be forwaded to the CSCI shortly. Durham Local Authority Fostering Service Page 43

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Action taken by the CSCI in response to the provider’s comments:

Amendments to the report were necessary NO

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Action taken by the CSCI in response to the provider’s comments:

Comments were received from the provider YES

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Action taken by the CSCI in response to the provider’s comments:

Provider comments/factual amendments were incorporated into the final inspection report NO

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Action taken by the CSCI in response to the provider’s comments:

YES Provider comments are available on file at the Area Office but have not been incorporated into the final inspection report. The inspector believes the report to be factually accurate

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Note:

In instances where there is a major difference of view between the Inspector and the Registered Provider responsible Local Authority fostering service Manager both views will be made available on request to the Area Office.

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report:

Action plan was received at the point of publication NO

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report:

Action plan covers all the statutory requirements in a timely fashion

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report:

Action plan did not cover all the statutory requirements and required further discussion

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report:

Provider has declined to provide an action plan

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Public reports

It should be noted that all CSCI inspection reports are public documents. Reports on children’s homes are only obtainable on personal application to CSCI offices. Durham Local Authority Fostering Service Page 44

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Registered Person’s or responsible Local Authority Manager’s statement of

agreement/comments: Please complete the relevant section that applies.

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relating to the inspection conducted on the above date(s) and that I agree with

the statutory requirements made and will seek to comply with these.

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Date

Note: In instance where there is a profound difference of view between the Inspector and the Registered Provider both views will be reported. Please attach any extra pages, as applicable.

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Durham Local Authority Fostering Service / 7th March 2005

Commission for Social Care Inspection 33 Greycoat Street London SW1P 2QF

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Durham Local Authority Fostering Service / 7th March 2005

Telephone: 020 7979 2000 Fax: 020 7979 2111

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Durham Local Authority Fostering Service / 7th March 2005

National Enquiry Line: 0845 015 0120 www.csci.org.uk

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Durham Local Authority Fostering Service / 7th March 2005

S0000043795.V209251.R01 © This report may only be used in its entirety. Extracts may not be used or reproduced without the express permission of the Commission for Social Care Inspection

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Durham Local Authority Fostering Service / 7th March 2005

The paper used in this document is supplied from a sustainable source

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