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  • Inspectors under review

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  • Postcode verified

    E9 6JX

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−23Mixedmore positive than 13% of reports of this type

Reads more critically than most reports of this type.

Praiseeffectivelyimprovedclearindependentcaringnurturingoutstandingsafe
Criticismseriousat riskfailurenot metconcernsinadequatedisruptionnot well supported

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings5851w−20
  • What needs to improve1870w−35

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Pages
42
Words of findings
7,570
longer than usual (typical 1049)
Reading level
Hard
Flesch 43, typical 45
Average sentence
17 words
Next steps
8
typical 5
Hedged sentences
3%
“some”, “not always”, “most”…

Where the words go

Findings 66%What needs to improve 21%About the inspection 13%

Full report text

Hackney Fostering Team

London Borough of Hackney 205 Morning Lane Hackney London E9 6JX

p.1

Commission for Social Care Inspection

Launched in April 2004, the Commission for Social Care Inspection (CSCI) is the single inspectorate for social care in England.

p.2

Commission for Social Care Inspection

The Commission combines the work formerly done by the Social Services Inspectorate (SSI), the SSI/Audit Commission Joint Review Team and the National Care Standards Commission.

p.2

The role of CSCI is to:

• Promote improvement in social care • Inspect all social care - for adults and children - in the public, private and voluntary sectors • Publish annual reports to Parliament on the performance of social care and on the state of the social care market • Inspect and assess ‘Value for Money’ of council social services • Hold performance statistics on social care • Publish the ‘star ratings’ for council social services • Register and inspect services against national standards • Host the Children’s Rights Director role.

p.2

Inspection Methods & Findings

SECTION B of this report summarises key findings and evidence from this inspection. The following 4-point scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

p.2

The 4-point scale ranges from:

4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls) 'O' or blank in the 'Standard met?' box denotes standard not assessed on this occasion. '9' in the 'Standard met?' box denotes standard not applicable. 'X' is used where a percentage value or numerical value is not applicable. Hackney Fostering Team Page 1

p.2

Address

London Borough of Hackney, 205 Morning Lane, Hackney, London, E9 6JX

p.3

Fax No: Address

London Borough of Hackney, 205 Morning Lane, Hackney, London, E9 6JX

p.3

Date of first registration Date of latest registration certificate

Date of last inspection 24/02/03 Hackney Fostering Team Page 2 Date of Inspection Visit 2nd March 2004 ID Code

p.3

Date of first registration Date of latest registration certificate

Name of Inspector 1 Ms Sandra Jacobs-Walls 073288

p.4

inspections and bring a different

perspective to the inspection process. N/A Name of Specialist (e.g. Interpreter/Signer) (if applicable) N/A

p.4

Name of Establishment Representative at

the time of inspection Mr. Paul Owen Hackney Fostering Team Page 3

p.4

INTRODUCTION TO REPORT AND INSPECTION

Independent and local authority fostering services which fall within the jurisdiction of the Commission for Social Care Inspection (CSCI) are subject to inspection, to establish if the service is meeting the National Minimum Standards for Fostering Services and the requirements of the Care Standards Act 2000, the Fostering Services Regulations 2002 and the Children Act 1989 as amended.

p.6

INTRODUCTION TO REPORT AND INSPECTION

This document summarises the inspection findings of the CSCI in respect of Hackney Fostering Team. The inspection findings relate to the National Minimum Standards for Fostering Services published by the Secretary of State under sections 23 and 49 of the Care Standards Act 2000, for independent and local authority fostering services respectively.

p.6

INTRODUCTION TO REPORT AND INSPECTION

The Fostering Services Regulations 2002 are secondary legislation, with which a service provider must comply. Service providers are expected to comply fully with the National Minimum Standards. The National Minimum standards will form the basis for judgements by the CSCI in relation to independent fostering agencies regarding registration, the imposition and variation of registration conditions and any enforcement action, and in relation to local authority fostering services regarding notices to the local authority and reports to the Secretary of State under section 47 of the Care Standards Act 2000. The report follows the format of the National Minimum Standards and the numbering shown in the report corresponds to that of the standards.

p.6

INTRODUCTION TO REPORT AND INSPECTION

The report will show the following: • Inspection methods used • Key findings and evidence • Overall ratings in relation to the standards • Compliance with the Regulations • Notifications to the Local Authority and Reports to the Secretary of State • Required actions on the part of the provider • Recommended good practice • Summary of the findings • Report of the Lay Assessor (where relevant) • Providers response and proposed action plan to address findings

p.6

INSPECTION VISITS

Inspections will be undertaken in line with the agreed regulatory framework with additional visits as required. This is in accordance with the provisions of the Care Standards Act 2000. The following inspection methods have been used in the production of this report. The report represents the inspector's findings from the evidence found at the specified inspection dates. Hackney Fostering Team Page 5 BRIEF DESCRIPTION OF THE SERVICES PROVIDED. Hackney Social Services runs a fostering service as part of its overall service provision to children who are looked after by the Local Authority. The fostering teams have recently restructured and are an integral part of Hackney’s Children and Family Services.

p.6

INSPECTION VISITS

The primary role of the Hackney fostering service is to recruit foster carers from the local area and to find suitable placements for children. A diverse group of foster carers are sought from a range of social, ethnic and religious backgrounds to match children/young people requiring foster placements.

p.7

INSPECTION VISITS

The following services are provided: an initial enquiry duty desk for people interested in fostering; the assessment of applicants, group preparation and training for prospective carers. Ongoing training, information, support and seminar days are available and experienced carers are encouraged to participate in NVQ level 3 training. All carers are assigned a supervising social worker who is responsible for the monitoring and support of foster carers and placements. Staff of the fostering service come from a range of professional backgrounds and generally reflect the ethnic makeup of the local community.

p.7

INSPECTION VISITS

Experienced carers offer support, advice, mentoring and friendship to newly recruited foster carers. Support groups and social events are organised by the service and foster carers have access to a staffed ‘out of hours’ phone line and the emergency duty social work team. Membership of Hackney Foster Care Association and Fostering Network is also available.

p.7

INSPECTION VISITS

Foster carers receive allowances and separate fees. They have access to a quarterly newsletter, equipment loans and computers and a range of professionals who can offer support (e.g. designated LAC education and health specialists). Carers are expected to work closely with the children/young peoples’ social worker in order to maximise placement success. Approved foster carers and their performance is reviewed annually and presented to the fostering panel for re-approval/de-registration decisions. Hackney Fostering Team Page 6

p.7

Inspector’s Summary

(This is an overview of the inspector’s findings, which includes good practice, quality issues, areas to be addressed or developed and any other concerns.) The inspection commenced on the 27 th February 2004 and was completed on the 13 th March 2004. Three inspectors were involved in this process. Five days were spent at the fostering service offices reviewing documentation (children’s files, foster carer’s files, policies and procedures) and interviewing staff.

p.8

Inspector’s Summary

As part of the inspection process, inspectors attended carer’s support group, children’s homework club, staff team meetings and foster carer recruitment open day. Inspectors also conducted home visits to meet with foster carers and looked after children and young people. Inspectors also had the opportunity to visit the new Resource Centre developed by the fostering service, as a community resource and meeting venue for foster carers and young people. Support groups and training are also held on the premises.

p.8

Inspector’s Summary

Since the previous inspection, the fostering service has restructured. The inspectors observed specific areas of improvement in relation to administration, availability of comprehensive information, staffing levels, staff training and the opportunity for staff and carers to gain qualifications and NVQ’s.

p.8

Inspector’s Summary

Inspectors saw good evidence of quality assurance systems and noted improvement in the attention to detail within foster carers’ and looked after children’s files.

p.8

Inspector’s Summary

The inspectors identified a number of areas in need of improvement, noticeably the area of support provided to foster cares.

p.8

Inspector’s Summary

The inspectors would like to thank all those who participated in the inspection process and for their co-operation.

p.8

Inspector’s Summary

1. Statement of Purpose. – Standard 1 Standard 1 was almost met. The standard required the inclusion of some additional information.

p.8

Inspector’s Summary

2.Fitness to provide or manage a fostering service – Standards 2-3 The two standards were met. Managers of the fostering service are well experienced and appropriately qualified. Staff within the fostering teams are qualified social workers or are undertaking appropriate training.

p.8

Inspector’s Summary

3. Management of the fostering service. Standards 4-5 Standard 5 was met. Inspectors were satisfied that the fostering service was managed effectively and efficiently. Standard 4 was almost met. Records of placements were not consistently accurate.

p.8

Inspector’s Summary

4. Securing and promoting welfare. Standards 6-14 Hackney Fostering Team Page 7 All but one standard of the nine assessed were met. The fostering service promotes diversity and equality throughout practice. The matching process is appropriately undertaken and there are good child protection procedures in place. Young people are encouraged to maintain family links, healthcare and educational needs are well met and there are good systems in place to prepare looked after young people for independent living. Standard 6 was almost met. The standard of accommodation provided to each child must be adequately monitored.

p.8

Inspector’s Summary

5. Recruiting, checking, managing, supporting and training staff and foster carers. Standards 15-23. Out of 9 standards assessed, 6 were met, standards 15, 21 & 22 was almost met. Staff files did not evidence complete documentation as required by the standard. Some files were not produced. Improvements are required in the quality of relevant information regarding contact details between looked after children and their families. Some foster carers commented that they did not feel well supported by their supervising social workers in times of crises. The process for the recording of complaints needs to be improved. Arrangements for respite care (particularly when foster carers are planning to go away on holiday) were inadequate.

p.9

Inspector’s Summary

6. Records. Standards 24-25 Both standards were met. Records maintained by the service were of a high standard.

p.9

Inspector’s Summary

7. Fitness of Premises. Standard 26 The new Resource Centre was an impressive facility; the main building for the fostering service staff is in need of significant repair and is clustered in many areas. The building is not a positive work environment and appears adequate for the stated aim of the service.

p.9

Inspector’s Summary

8. Financial Requirements. Standards 27-29 Generally financial procedures were found to be satisfactory, the exception to this was the need to ensure prompt and accurate payments to foster carers.

p.9

Inspector’s Summary

9. Fostering Panels . Standard 30 This standard was almost met. The Panel was found to be a functional forum that ensured quality practice. The panel is managed professionally and promoted open and democratic discussion of relevant issues. The administrative processes needed some attention, e.g. the prompt distribution of required documentation and the efficient co-ordination of cases to be presented.

p.9

Inspector’s Summary

10. Short Term Breaks. Standard 31 This standard was met. Short term breaks offer respite services to’ children in need’, whose families are at risk of breakdown and young people of the household are at risk of being taken into local authority care.

p.9

Inspector’s Summary

11. Family & Friends as carers. Standard 32. This standard was almost met. The service needs to identify and implement strategies specific to the training and support needs of kinship foster carers. Hackney Fostering Team Page 8

p.9

(Local Authority Fostering Services Only)

The following statutory Reports or Notifications are to be made under the Care Standards Act as a result of the findings of this inspection:

p.10

(Local Authority Fostering Services Only)

NA Report to the Secretary of State under section 47(3) of the Care Standards Act 2000 that the Commission considers the Local Authority's fostering service satisfies the regulatory requirements:

p.10

(Local Authority Fostering Services Only)

NA Notice to the Local Authority under section 47(5) of the Care Standards Act 2000 of failure(s) to satisfy regulatory requirements in their fostering service which are not substantial, and specifying the action the Commission considers the Authority should take to remedy the failure(s), informing the Secretary of State of that Notice: NA Report to the Secretary of State under section 47(4)(a) of the Care Standards Act of a failure by a Local Authority fostering service to satisfy regulatory requirements which is not considered substantial:

p.10

(Local Authority Fostering Services Only)

NA Report to the Secretary of State under section 47(1) of the Care Standards Act 2000 of substantial failure to satisfy regulatory requirements by a Local Authority fostering service:

p.10

The grounds for the above Report or Notice are:

There were thirteen requirements and no recommendations. None of the requirements were considered substantial.

p.10

The grounds for the above Report or Notice are:

The Secretary of State will not be informed of any failures to comply with regulations.

p.10

Section 81 of the Health & Social Care Act 2003 now applies. We are still in the

process of amending our report templates. Hackney Fostering Team Page 9

p.10

Implementation of Statutory Requirements from Last Inspection

Requirements from last Inspection visit fully actioned? NO

p.11

STATUTORY REQUIREMENTS

Identified below are areas not addressed from the last inspection report which indicate a non-compliance with the Care Standards Act 2000 and Fostering Services Regulations 2002. No. Regulation Standard Required actions Timescale for action 1 3 FS1 The Statement of Purpose needs updating, as the Fostering Structure Chart did not correspond to the details on the pre-inspection questionnaire. The Statement should also include the number of complaints, number of foster carers, and the number of children being fostered. 30/06/03

p.11

STATUTORY REQUIREMENTS

2 18 FS22 Complaints must be dealt according to the specified timescale as outlined in the service procedure. 15/04/04

p.11

Action is being taken by the Commission for Social Care Inspection to monitor

compliance with the above requirements. Hackney Fostering Team Page 10

p.11

registration are listed below, with the inspector's assessment of compliance from

the evidence at the time of this inspection.

p.12

STATUTORY REQUIREMENTS IDENTIFIED DURING THIS INSPECTION

Action Plan: The appropriate Officer of the Local Authority or the Registered Person (as applicable) is requested to provide the Commission with an Action Plan, which indicates how requirements and recommendations are to be addressed. This action plan will be made available on request to the Area Office.

p.13

STATUTORY REQUIREMENTS

Identified below are areas addressed in the main body of the report which indicate non- compliance with the Care Standards Act 2000, the Children Act 1989, the Fostering Services Regulations 2002, or the National Minimum Standards for Fostering Services. The Authority or Registered Person(s) is/are required to comply within the given time scales in order to comply with the Regulatory Requirements for fostering services. No. Regulation Standard * Requirement Timescale for action

p.13

STATUTORY REQUIREMENTS

1 3 FS1 The fostering service must ensure that all details as outlined in section 1.4 of the standard is included in the Statement of Purpose. 30/04/04

p.13

STATUTORY REQUIREMENTS

2 8.1a FS4 The fostering service must maintain accurate records of placements in order to ensure effective monitoring. 16/04/04

p.13

STATUTORY REQUIREMENTS

3 35 FS6 The Local Authority Manager must ensure that the welfare of each looked after child continues to be suitably provided for by the placement. 16/04/04

p.13

STATUTORY REQUIREMENTS

4 20.3(d)(i) FS15 All staff personnel files must evidence all the information as set out in Schedule 1 of the Fostering Service Regulations 30/04/04

p.13

STATUTORY REQUIREMENTS

5 14 FS21 The Local Authority Manager must ensure foster carers receive advice, information and support in regards to the management in order to promote contact between looked after children and their parents and significant others. 30/06/04

p.13

STATUTORY REQUIREMENTS

6 17 (1), (2) FS22 The Local Authority Manager must ensure that foster carers receive guidance and support in dealing with allegations and/or complaints made against them. 31/05/04

p.13

STATUTORY REQUIREMENTS

7 17 (1), (2) FS22 The Fostering Service must provide each foster carer with a copy of Foster Carer’s Handbook. 30/04/04 Hackney Fostering Team Page 12 8 35 FS22 The Local Authority Manager must ensure that all foster care placements are regularly visited at appropriate intervals by supervising social workers. 30/04/04

p.13

STATUTORY REQUIREMENTS

9 42 (1) (a) FS22 The complaints book must consistently detail outcomes of complaints. See schedule 7 of the Fostering Service Regulations 2000. 15/04/04

p.14

STATUTORY REQUIREMENTS

10 17 (1) FS22 The Fostering Service must efficiently organise respite service for foster carers. 15/05/04

p.14

STATUTORY REQUIREMENTS

11 44.1,2 (a) FS29 The Local Authority Manager must ensure that fostering staff process payments to foster carers promptly. 30/04/03

p.14

STATUTORY REQUIREMENTS

12 20.3 (b) FS30 The Fostering Manager must ensure that fostering service staff adheres to established systems in presenting cases to the Fostering Panel. 30/04/03

p.14

STATUTORY REQUIREMENTS

13 17.1 FS32 The Foster Service needs to develop and address specific support and training needs of kinship foster carers. 30/06/03

p.14

GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

Identified below are areas addressed in the main body of the report which relate to the National Minimum Standards and are seen as good practice issues which should be considered for implementation by the Authority or Registered Person(s). No. Refer to Standard * Recommendation Action

p.14

GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

* Note: You may refer to the relevant standard in the remainder of the report by omitting the 2-letter prefix e.g FS10 refers to Standard 10. Hackney Fostering Team Page 13

p.14

PART B INSPECTION METHODS & FINDINGS

The following inspection methods have been used in the production of this report Number of Inspector days spent 6.25

p.15

PART B INSPECTION METHODS & FINDINGS

Survey of placing authorities YES Foster carer survey YES Foster children survey YES Checks with other organisations and Individuals NO • Directors of Social services NO • Child protection officer NO • Specialist advisor (s) NO • Local Foster Care Association YES Tracking Individual welfare arrangements YES • Interview with children YES • Interview with foster carers YES • Interview with agency staff YES • Contact with parents NO • Contact with supervising social workers YES • Examination of files YES Individual interview with manager YES Information from provider YES Individual interviews with key staff YES Group discussion with staff NO Interview with panel chair YES Observation of foster carer training NO Observation of foster panel YES Inspection of policy/practice documents YES Inspection of records YES Interview with individual child YES

p.15

PART B INSPECTION METHODS & FINDINGS

Date of Inspection 02/03/04 Time of Inspection 9.30 Duration Of Inspection (hrs) 50 Hackney Fostering Team Page 14 The following pages summarise the key findings and evidence from this inspection, together with the CSCI assessment of the extent to which the National Minimum Standards have been met. The following scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

p.15

PART B INSPECTION METHODS & FINDINGS

The scale ranges from: 4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls)

p.16

PART B INSPECTION METHODS & FINDINGS

"0" in the "Standard met?" box denotes standard not assessed on this occasion. "9" in the "Standard met?" box denotes standard not applicable. “X” is used where a percentage value or numerical value is not applicable. Hackney Fostering Team Page 15

p.16

The intended outcome for the following standard is:

• There is clear statement of the aims and objectives of the fostering service and the fostering service ensures that they meet those aims and objectives.

p.17

There is a clear statement of the aims and objectives of the fostering service and of

what facilities and services they provide. Key Findings and Evidence Standard met? 2 The Statement of Purpose is part of a wider document named the Practice Handbook for Foster Carers and Staff’. It states that its aims and objectives are to provide for the individual needs of children in a home environment where ‘children can be positively valued, supported and nurtured’ across a broad range of ethnic, religious and cultural communities in Hackney and surrounding areas. Its objectives include securing improved educational, meeting social and emotional outcomes through the provision of foster homes appropriate to their needs and to consult with children, young people, carers and staff on their experiences of the service. The document includes the types of placements, i.e. emergency, short and medium term, long term, respite, remand and challenging behaviour, provision for teenage pregnancy and the promotion of same ethnicity placements and issues of diversity.

p.17

There is a clear statement of the aims and objectives of the fostering service and of

The document does not include all the details as outlined in section 1.4 of the standard, i.e. the management structure, number, relevant qualifications and experience of staff, numbers of foster carers, numbers of children placed and numbers of complaints and their outcomes.

p.17

There is a clear statement of the aims and objectives of the fostering service and of

There is a statement regarding the Structure of Social Services which states that within the Statement of Purpose is a diagram which illustrates the structure of the adoption and fostering services in the context of Social Service Management, but this was not found.

p.17

There is a clear statement of the aims and objectives of the fostering service and of

There is ‘A Guide for Children Living in Foster Care and another titled ‘Being Looked After’. Both included a summary of what the service sets out to do. However, due to the cultural diversity of the community, which Hackney serves, it is unclear whether this document is available, in writing, in other community languages. Hackney Fostering Team Page 16

p.17

The intended outcomes for the following set of standards are:

• The fostering service is provided and managed by those with the appropriate

p.18

work efficiently and effectively and have the necessary knowledge and experience of

childcare and fostering to do so in a professional manner. Key Findings and Evidence Standard met? 3 The Head of Children’s Resources Service has in excess of 20 years social work experience. This includes 15 years at management level ( 4 years at senior management level).

p.18

work efficiently and effectively and have the necessary knowledge and experience of

The Fostering Manager is deputy to the Head of Service and has extensive experience working with Children and Families and Fostering since 1983. She is a qualified practice teacher and has had 5 years experience as a fostering manager for another Borough. She has worked in the child protection and Looked After Children teams. She has advised on fostering and adoption panels and has been involved in the full range of fostering and adoption work. She is also an experienced foster carer. Her qualifications include a DiPSW social work qualification and a degree in Social Work, qualification at post graduate level in Care Policy and Management..

p.18

Any persons carrying on or managing the fostering service are suitable people to run

a business concerned with safeguarding and promoting the welfare of children. Key Findings and Evidence Standard met? 2 All staff working within the fostering teams are qualified social workers or are currently undertaking their social work qualification as part of Hackney’s secondment programme. The Human Resource manager stated that all staff have had their Criminal Record Bureau disclosures, but not all the personnel files evidenced this. Appropriate written references from two previous employers plus evidence of relevant qualifications are kept in staff’s files. Inspectors also saw full employment histories.

p.18

Any persons carrying on or managing the fostering service are suitable people to run

Inspectors randomly selected the personnel files of both permanent and agency staff. All staff personnel files for permanent staff were produced, however, a number of files of temporary staff was not available. All staff personnel files must evidence all the information as set out in Schedule 1 of the Fostering Service Regulations. Hackney Fostering Team Page 17

p.18

The intended outcomes for the following set of standards are:

• The fostering service is managed ethically and efficiently, delivering a good quality foster care service and avoiding confusion and conflicts of role.

p.19

There are clear procedures for monitoring and controlling the activities of the

fostering service and ensuring quality performance. Key Findings and Evidence Standard met? 2 The service has procedures for monitoring and controlling the activities of the foster service and ensuring quality performance. A database is maintained and monthly statistics are produced regarding referrals, recruitment, monitoring performance, budgets and numbers of children being fostered and carers. However, information produced was not reflective of statistics shared by staff. For example, it was clear that there were more kinship type fostering arrangements and more looked after children living with disability than was recorded in the database.

p.19

There are clear procedures for monitoring and controlling the activities of the

There are clear roles for managers and staff and well-established lines of communication and of accountability between managers, staff and carers. Comprehensive information regarding financial arrangements is provided to foster carers.

p.19

There are clear procedures for monitoring and controlling the activities of the

The Fostering Service Manager contributes to the development and operation of overall quality assurance systems and audit processes and is also responsible for monitoring expenditure and income of budgets in conjunction with the Principal Officer.

p.19

There are clear procedures for monitoring and controlling the activities of the

Inspectors saw evidence on file of annual audit monitoring. The audits of files are the responsibility of all staff, but particularly team managers and the Fostering Service Manager. This is done over a period of time, but it is expected to be done at least yearly.

p.19

There are clear procedures for monitoring and controlling the activities of the

Number of statutory notifications made to CSCI in last 12 months: 0

p.19

There are clear procedures for monitoring and controlling the activities of the

Death of a child placed with foster parents. 1

p.19

Referral to Secretary of State of a person working for the service as

unsuitable to work with children. Serious illness or accident of a child. 0 Outbreak of serious infectious disease at a foster home. 0 Actual or suspected involvement of a child in prostitution. 2

p.19

Serious incident relating to a foster child involving calling the police to a

foster home. Serious complaint about a foster parent. 3 Initiation of child protection enquiry involving a child. 3

p.19

Serious incident relating to a foster child involving calling the police to a

Number of complaints made to CSCI about the agency in the past 12 months: 2 Number of the above complaints which were substantiated: 1 Hackney Fostering Team Page 18

p.19

Standard 5 (5.1 - 5.4)

The fostering service is managed effectively and efficiently. Key Findings and Evidence Standard met? 3 The job description for the Fostering Services Manager sets out the duties and responsibilities and the level of delegation with lines of accountability clearly defined. The Fostering Service Manager is accountable to the Head of Children’s Resources Services, and manages the team managers within the fostering service, providing supervision and support. She is also responsible for undertaking management audits and service reviews.

p.20

Standard 5 (5.1 - 5.4)

The Head of Children’s Resources Services and the Fostering Service Manager are mutually responsible for each other’s roles if either is absent. Hackney Fostering Team Page 19

p.20

The intended outcome for the following set of standards is:

• The fostering service promotes and safeguards the child/young person's physical, mental and emotional welfare.

p.21

The fostering service makes available foster carers who provide a safe, healthy and

nurturing environment. Key Findings and Evidence Standard met? 2 The inspectors reviewed the files of four looked after children/ young people and the individual files of their carers. In general the foster carers seen and the files reviewed were well vetted by the fostering service and provided a nurturing environment. Inspectors tracked, in detail, the four young people and their case histories, which included visits to the young people’s foster homes. Foster carers were informed that they maybe interviewed or visited as part of the Commission’s inspection process.

p.21

The fostering service makes available foster carers who provide a safe, healthy and

It was noted that not all children were provided with their own rooms. In one case, there was an outstanding issue of a twelve-year old boy who shared a room with his foster mother. The department had acknowledged this situation as being problematic, but It would appear that it had been unsuccessful in resolving this arrangement. Inspectors also noted a case presented at the Fostering Panel that highlighted issues around inappropriate accommodation.

p.21

The fostering service makes available foster carers who provide a safe, healthy and

While inspectors appreciate the general difficulties presented with regard to housing, these were matters of significant concern. The service must ensure that the welfare of each looked after child continues to be suitably provided for by the placement.

p.21

The fostering service makes available foster carers who provide a safe, healthy and

In general, the homes visited was adequately furnished, decorated and maintained to a good standard of hygiene and cleanliness. Foster carers confirmed that they had received training in health and safety and knew their responsibilities. The inspectors also met and talked with carers at the support group meeting, which meets weekly.

p.21

The fostering service ensures that children and young people, and their families, are

provided with foster care services which value diversity and promote equality. Key Findings and Evidence Standard met? 3 There was good evidence of the Fostering Service’s commitment to valuing diversity and promoting equality. For example, files reviewed contained good information regarding the ethnic and cultural needs of young people that were appropriately addressed. Keen efforts were made to match children to foster carers who reflected their religious and ethnic backgrounds. Where this was not possible, the department ensured careful monitoring and support of such placements.

p.21

The fostering service ensures that children and young people, and their families, are

Inspectors tracked and interviewed a young disabled man, currently in a foster placement. The home was well provided with necessary adaptations and equipment to support him. Foster carers had received training around issues of diversity. Hackney Fostering Team Page 20 There was evidence at the foster homes visited, that the children were encouraged to pursue and develop their individual interests and hobbies which were noted in the children’s files.

p.21

carers only if they represent appropriate matches for a child for whom a local

authority is seeking a carer. Key Findings and Evidence Standard met? 3 There is a newly constituted team for recruitment, assessment and selection. Initial training is provided to prospective foster carers prior to approval. There are opportunities to foster long-term children up to 10 years, short-term 0 –17 years, kinship (either family or friends of the parents) and teenage mother and baby placements, which offers support to teenagers up to 18 years. There are also those carers that take on remand and challenging behaviour, for which they are appropriately trained. Short breaks include those children with disabilities, providing respite for the families and carers.

p.22

carers only if they represent appropriate matches for a child for whom a local

A main priority of the fostering service is to match children to carers in relation to a number of variables. Where this is not possible, the carers are expected to provide the children with the necessary input to enable the young person’s overall development. Inspectors noted the Fostering Panel ratified appropriate matching of children and young people to foster carers. Where appropriate matching is not possible, the Fostering Service has in place good monitoring systems.

p.22

carers only if they represent appropriate matches for a child for whom a local

Inspector acknowledged that the East London area has a high rate of unaccompanied minors who require accommodation under emergency circumstances. In some of these cases, it is impracticable to accurately match as in the case of two children who were tracked by inspectors, and some of the young people that inspectors met at the looked after children’s homework club. Hackney Fostering Team Page 21

p.22

The fostering service protects each child or young person from all forms of abuse,

neglect, exploitation and deprivation. Key Findings and Evidence Standard met? 3 Experienced carers are involved along with staff in providing training for new carers and also provide mentoring. They are also involved in workshops for policy making and induction. Carers, who foster children under the Remand and Challenging Behaviour Scheme, can only do so once they have had full training. Specialist training is also provided for fostering teenage pregnancy. Training is provided in helping people to manage their own emotions, especially when a child leaves.

p.23

The fostering service protects each child or young person from all forms of abuse,

The Safe Caring policy is contained within the Practice Handbook for Foster Carers and Staff. The inspectors were aware that training is available with regards to child protection for foster carers.

p.23

The fostering service protects each child or young person from all forms of abuse,

The Placement Agreement, which is signed by foster cares, makes clear the policy on non- use of any kind of corporal punishment.

p.23

The fostering service protects each child or young person from all forms of abuse,

The fostering service has clear child protection procedures in place. This includes the Safe Guarding Policy which outlines child protection procedures. Child protection training is available to staff of the fostering service and the carers. Further training is available via the preparation and support groups. Details of the Safe Guarding policy are documented in the Practice Handbook for Foster Carers and Staff. The inspectors saw evidence of the annual audit of young people’s files which noted instances of allegations of abuse against foster carers.

p.23

The fostering service protects each child or young person from all forms of abuse,

As a feature of the monitoring process, the service records all allegations of abuse. This was reviewed by inspectors. It was noted that details of the incidents were recorded. The Practice Handbook, in relation to allegations of abuse against foster carers, indicates that foster carers should expect support from their supervising social workers throughout the investigation. This was not reflected in the comments made by a group of foster carers regarding support during investigations. Good support was accessible via the Hackney Foster Carers Association. The fostering service is planning to recruit someone to deal solely with complaints, allegations and serious concerns. This post will also be responsible for carer’s reviews and chair disruption meetings.

p.23

The fostering service protects each child or young person from all forms of abuse,

Two children visited had encountered bullying at school. This was dealt with successfully by their carers and the school. Literature distributed to looked after children, outlines their protection from bullying and child abuse.

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The fostering service protects each child or young person from all forms of abuse,

At the foster carers meeting, a number of carers felt they did not get enough information regarding the background of the children’s families, which made it particularly difficult when dealing with birth parents. They claimed that where there were specific issues which could affect the safety of both the child and their own family, these were not included in the information provided.

p.23

encouraged to maintain and develop family contacts and friendships as set out in

her/his care plan and/or foster placement agreement. Key Findings and Evidence Standard met? 3 Details of contact arrangements are part of the placement plan and carer’s are expected to ensure that these arrangements are in place.

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encouraged to maintain and develop family contacts and friendships as set out in

Foster carers are provided with additional financial support for transport and other costs involved in ensuring contact with the children’s families.

p.24

encouraged to maintain and develop family contacts and friendships as set out in

Documentation reviewed by inspectors, e.g placement plan and statutory placement reviews, indicated the child’s wishes and feeling regarding contact arrangements are taken into consideration.

p.24

others significant to the child, are sought over all issues that are likely to affect their

daily life and their future. Key Findings and Evidence Standard met? 3 There was evidence on the files (child care review minutes and placement planning documents) of children’s views and opinions being taken into account during. the Guide For Children Living in Foster Care explains how to make a complaint. It was noted in the complaints and allegations book, that all issues reported by children are taken seriously and dealt with accordingly.

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others significant to the child, are sought over all issues that are likely to affect their

The departments ‘Blue Print Project’ is a new initiative designed to obtain the view of looked after children regarding their experiences in care.

p.24

training appropriate to her/his age and understanding to enable informed participation

in decisions about her/his health needs. Key Findings and Evidence Standard met? 3 The Looked After Children’s Service has a designated nursing team, which is responsible for advising and monitoring of children’s health issues. Documentation reviewed by the inspectors outlined the health needs of the young people. This was particularly true of children with disabilities. Hackney Fostering Team Page 23

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child or young person in foster care and ensures that she/he is encouraged to attain

her/his full potential. Key Findings and Evidence Standard met? 3 The department has a designated education team that offers services specifically to children looked after. Inspectors evidenced on files that education was a high priority for looked after children. The statement of special educational needs was appropriately evidenced on file.

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child or young person in foster care and ensures that she/he is encouraged to attain

The fostering service has developed a new Fostering and Adoption Resource Centre where children can access a Homework Club. The age range is between 5 – 16 years. Children come voluntarily and a team of teachers is provided to look at children’s educational needs in addition to school and to ensure that Looked After Children all have a school placement. The workshop takes place after school hours and during the school holidays. There is a full- time manager plus two staff and a pool of sessional tutors, an average of four to 5 staff. There were sufficient computers for children’s use. The project is funded by Quality Protects.

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child or young person in foster care and ensures that she/he is encouraged to attain

There is training twice yearly for carers to help them deal with schools and education departments. They are provided with handbooks and attend workshops.

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child or young person in foster care and ensures that she/he is encouraged to attain

The staff work with the Child Protection and Duty and Assessment. They take part in education reviews and work with carers if a school placement breaks down. There is an annual award ceremony for any child who make significant progress. These children are nominated by their school, carer or social worker.

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child or young person in foster care and ensures that she/he is encouraged to attain

Foster carers are expected to be active in the education of the children and attend open days, parent’s evenings and have discussions with teachers and ensure that children attend school regularly. Foster carers visited, were seen to be actively involved in the children’s education and educational needs.

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The fostering service ensures that their foster care services help to develop skills,

competence and knowledge necessary for adult living. Key Findings and Evidence Standard met? 3 The service has an established ‘Pathway’ team. Its remit is to work with young people in preparation for leaving care. Work is focused on developing independent skills for transition to adult living. Staff work with foster carers to enable young people to develop confidence and competence in daily living activities.

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The fostering service ensures that their foster care services help to develop skills,

Inspectors interviewed a disabled young man who was currently working with the Pathway team. He commented that work had commenced in assessing his needs in relation to independent living and discussions around appropriate accommodation and support were underway. Hackney Fostering Team Page 24

p.25

The intended outcome for the following set of standards is:

• The people who work in or for the fostering service are suitable to work with

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number of staff and carers and their range of qualifications and experience are

sufficient to achieve the purposes and functions of the organisation.

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Any people working in or for the fostering service are suitable people to work with

children and young people and to safeguard and promote their welfare. Key Findings and Evidence Standard met? 2 The Council has an arrangement with a recruitment consultant agent who develops the recruitment packs, which are sent to applicants. The recruitment strategy is currently being reviewed and updated.

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Any people working in or for the fostering service are suitable people to work with

The service has a good track record of promoting non-qualified staff to obtain a social work qualification. A number of staff in the fostering service are currently undertaking their DipSW (social work qualification), via an Open University route.

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Any people working in or for the fostering service are suitable people to work with

There are plans to introduce a new Human Resource payroll system, which will monitor staff vacancies.

p.26

Any people working in or for the fostering service are suitable people to work with

The inspectors requested to review a random selection of staff personnel files. This included files of both permanent and agency workers. Whilst four personnel files were produced for permanent workers, only one was made available for an agency worker. Other agency staff files, requested, were not produced. This is in contradiction to Human Resources policy. Significant information was missing from files reviewed.

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Any people working in or for the fostering service are suitable people to work with

The fostering service must ensure that all staff files contain full documentation as outlined in Schedule 1 of the Fostering Service Regulations.

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Staff are organised and managed in a way that delivers an efficient and effective

foster care service. Key Findings and Evidence Standard met? 3 Job descriptions showed clear lines of accountability. The Head of Services for Children’s Resources line manages the Fostering Manager. She in turn line manages the team leaders for Recruitment and Assessment and Retention and Support. The Fostering Manager is responsible for the provision of all placements in fostering and residential and for monitoring workloads. Team managers supply monthly statistics which are audited by the Manager, accordingly. There was evidence of managers monitoring staff workloads..

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Staff are organised and managed in a way that delivers an efficient and effective

Carers and staff are involved in joint training and develop their own portfolios. In addition to this, the Fostering Manager informed the inspectors that the supervising social workers and the child’s social worker meet monthly to have joint LAC (Looked After Children) training session. Managers commented that this has resulted in improved communication between the supervising social workers and the children’s social workers. They also carry out joint visits to the placements and there are plans for joint unannounced visits.

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Staff are organised and managed in a way that delivers an efficient and effective

Each team has its own administrative support. Admin staff are encouraged to take NVQ’s. There is a Care First Package database of carers and there will be I.T. training around work packages for computer literacy.

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qualified staff and recruits a range of carers to meet the needs of children and young

people for whom it aims to provide a service. Key Findings and Evidence Standard met? 3 The service is well staffed and currently has a vacancy factor of four which includes a senior practitioner post. Where there are vacancies, agency staff are used to ensure there are no shortfalls in the staffing complement.

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qualified staff and recruits a range of carers to meet the needs of children and young

Staff generally undertake the DipSW and have access to post qualifying awards including Practice Teaching awards. This is part of the retention strategy.

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qualified staff and recruits a range of carers to meet the needs of children and young

There are 9 carers currently doing their NVQ 3 and they will receive pay awards, when these are completed.

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qualified staff and recruits a range of carers to meet the needs of children and young

The fostering service has three distinct teams. The Assessment and Family Finding Team are responsible, together with the Marketing team, for the recruiting a range of carers. The Support and Retention Team deliver management and support to carers and provide supervision, training and reviews, which include support for difficult service needs. They monitor placements and deal with complaints and allegations. The Access to Resources team identify placements.

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qualified staff and recruits a range of carers to meet the needs of children and young

Foster care selection is based initially on completion of a referral form. Applicants are inviting to an open event and where appropriate a home visit is arranged. Thereafter a recommendation is made to the Access to Resources Team to progress. Successful applicants are invited to attend a preparatory group. Those who are not appropriate are cancelled out. However, there is an opportunity for them to reapply at another stage. Consideration is given to specific linguistic and cultural needs. Hackney Fostering Team Page 26 The Form ‘F’ details information about the applicant, including their personal histories, qualities, competences and aptitudes for fostering, which is presented to Panel for approval. Names of those approved are given to the Support and Retention team to allocate a supervising social worker. Approved foster carers are reviewed annually.

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The fostering service is a fair and competent employer, with sound employment

practices and good support for its staff and carers. Key Findings and Evidence Standard met? 3 The fostering service has sound employment practices in relation to staff and carers. Out of hours support is provided to carers as well as supervision, appraisal and regular contact. There is a comprehensive health and safety policy as well as training for carers and staff that covers all legal requirements.

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The fostering service is a fair and competent employer, with sound employment

Social services have an appropriate public liability and professional indemnity insurance for all staff and carers.

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There is a good quality training programme to enhance individual skills and to keep

staff up-to-date with professional and legal developments. Key Findings and Evidence Standard met? 3 Each member of staff is given an allowance for training. Funding is available from the Quality Protects grant. The Human Resource Manager stated that this year there will be a comprehensive training programme and a new system to capture training. It is planned for staff to have their own training profiles. Currently, the service is looking at in-house skills and arranging refresher courses and training appraisals. There is induction training for all new staff and an induction pack. There is a probationary 6-month period for all staff. Joint training opportunities for foster carers, supervising social workers and community social workers.

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There is a good quality training programme to enhance individual skills and to keep

There is a 6-month probationary period for non-transferred staff. Hackney Fostering Team Page 27

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Standard 20 (20.1 - 20.5)

All staff are properly accountable and supported. Key Findings and Evidence Standard met? 3 All staff receive job descriptions. The Practice Handbook for Foster Carers & Staff which provides comprehensive guidance around practice and procedures.

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Standard 20 (20.1 - 20.5)

Inspectors saw, on file, good evidence of consistent supervision and appraisals of foster staff. Support is also available to staff via weekly team meetings.

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Standard 21 (21.1 - 21.6)

The fostering service has a clear strategy for working with and supporting carers. Key Findings and Evidence Standard met? 2 The Foster Carers and Staff Handbook outlines the strategy for working with carers and meets the required performance indicators as stated in the standard. The Hackney Carer’s Association is an independent body which provides support and information to carers. There is an active support group that meets regularly, in addition to social service’s run meetings. The inspectors participated in a carer’s support group meeting and noted that it was very well attended and vocal. Carers voiced their opinions during discussions.

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Standard 21 (21.1 - 21.6)

At the foster carer’s meeting, the inspectors were told of instances where, due to lack of information, carers had encountered distressing and sometimes fearful encounters with the child’s parent(s), and they did not feel particularly well supported in these instances. The fostering service must ensure foster carers receive advice, information and support in regards to the management of contact issues.

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Standard 21 (21.1 - 21.6)

Through joint training and joint visits, the service hopes to improve communication between the supervising social workers and the children’s social workers.

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The fostering service is a managed one that provides supervision for foster carers

and helps them to develop their skills. Key Findings and Evidence Standard met? 2 Inspectors were of the opinion that generally the service had improved support available to its foster carers. However, from discussions with foster carers both at the support group and during home visits, some foster carers indicated they did not feel well supported by their supervising social worker or the service, in times of crises. They did not feel informed of procedures when dealing with complaints investigations and allegations against them and felt information was not appropriately shared. There was support available via the Foster Carer’s Association during such investigations and in instances of possible removal from the foster carer’s register. The inspectors acknowledged that child protection procedures must be adhered to, however, the service needs to ensure that carer’s have an improved understanding of these procedures. The Handbook suggests support is to be expected from

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The fostering service is a managed one that provides supervision for foster carers

Documented records in files indicated regular meetings and contact between the carer and the supervising social worker. For most of the files reviewed an annual unannounced visit Hackney Fostering Team Page 28 had taken place. Inspectors were concerned for one case reviewed where there were difficulties in the relationship between the foster carer and the supervising social worker. The foster carer had denied the supervising social worker access to the home. The young person had not attended school for two years. When the foster carer was interviewed there were clear issues around support. Inspectors acknowledged the particular issues of kinship type placements, but felt that the welfare of the young person was compromised in these circumstances.

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The fostering service is a managed one that provides supervision for foster carers

Inspectors were informed that general complaints are recorded in a complaints book and that “serious” complaints are dealt with by the department’s complaints officer. Inspectors believe this is a new post, which is currently vacant. The fostering service is planning to appoint a Complaints Officer to deal with allegations and complaints, monitoring and review, and to chair disruption meetings. Inspectors reviewed the Complaint’s Book and noted the outcomes were not recorded in all cases. The service needs to develop a more robust system of recording and collating all complaints with regard to the fostering service.

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The fostering service is a managed one that provides supervision for foster carers

With regard respite provision, some carers interviewed were unhappy with respite arrangement when going on their annual holiday. They gave instances where despite giving enough notice to the service, arrangements for the children were left to the last minute and sometimes this went beyond the date of departure, which meant changing their arrangements. One carer claimed that she was told by the service to leave the children at the offices so that she did not miss her flight. Not all carers were aware of respite provision.

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The fostering service is a managed one that provides supervision for foster carers

Another carer, caring for a severely disabled child, also described difficulties she had experienced in access respite services. She commented also on the limited availability of play provision for disabled children in the Borough.

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The fostering service is a managed one that provides supervision for foster carers

Not all carers had been provided with the Foster Carer’s Handbook, which contained all the relevant information required.

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provide high quality care and meet the needs of each child/young person placed in

their care. Key Findings and Evidence Standard met? 3 Prospective carers attend mandatory preparation and induction training, with further training going on throughout the year. Training needs are also identified by the carer and supervising social worker. There is also therapeutic training and additional training for those working within specialist schemes, such as the remand and challenging behaviour and teenage pregnancy. Experienced foster carers are joint facilitator with supervising social workers, in training.

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provide high quality care and meet the needs of each child/young person placed in

The preparatory course has 5 sessions. These include an introduction to the group and an explanation of the assessment process, fostering tasks, life story work, legislation and how decisions are made in relation to the child. Further sessions are about identity including issues regarding race and confidentiality, sex and sexuality and understanding its impact and the importance of safe caring and also managing challenging behaviour. Two foster carers talk of their experiences. The final session discusses the ending of the placement and moving on. After each session, the carer and the facilitator carry out an evaluation. Assessors will identify with carers, further training needs. The Support and Retention team are responsible for dealing with identified training needs and at the review stage will identify Hackney Fostering Team Page 29 gaps in training.

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provide high quality care and meet the needs of each child/young person placed in

Where there are two adults who are jointly approved foster carers, both must attend courses and successfully complete the training programme. Hackney Fostering Team Page 30

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The intended outcome for the following set of standards is:

• All appropriate records are kept and are accessible in relation to the fostering services and the individual foster carers and foster children.

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maintained for each child or young person in foster care which details the nature and

quality of care provided and contributes to an understanding of her/his life events.

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Relevant information from the case records is made available to the child and to

anyone involved in her/his care. Key Findings and Evidence Standard met? 3 Inspectors were satisfied that files contained comprehensive case recording, detailing the nature and quality of care provided and outlined significant events.

p.32

The fostering service's administrative records contain all significant information

relevant to the running of the foster care service and as required by regulations. Key Findings and Evidence Standard met? 3 Overall the inspectors were satisfied that the records maintained by the fostering service are comprehensive, informative and relevant. All files are stored securely in locked cabinets. There are separate files for carers and children.

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The fostering service's administrative records contain all significant information

Number of current foster placements supported by the agency: 147 Number of placements made by the agency in the last 12 months: 267

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months:

Number of new foster carers approved during the last 12 months: 16 Number of foster carers who left the agency during the last 12 months: 5

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The intended outcome for the following standard is:

• The premises used as offices by the fostering service are suitable for the purpose.

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Standard 26 (26.1 - 26.5)

Premises used as offices by the fostering service are appropriate for the purpose. Key Findings and Evidence Standard met? 3 Inspectors were impressed with the fostering service’s new resource centre. This facility was well-equipped and maintained to high standard. It was found to be warm and welcoming and attractive to users.

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Standard 26 (26.1 - 26.5)

In contrast, the fostering service building requires modernisation and significant repair and was not obviously conducive to accommodating people with physical disabilities. Inspectors were informed that the service will he moving to new premises in the near future. Hackney Fostering Team Page 32

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The intended outcome for the following set of standards is:

• The agency fostering services are financially viable and appropriate and timely payments are made to foster carers.

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The agency ensures it is financially viable at all times and has sufficient financial

resources to fulfil its obligations. Key Findings and Evidence Standard met? 3 The agency has access to central government funding and have made improvements in financial management. Systems are in place to ensure financial procedures are robust.

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The financial processes/systems of the agency are properly operated and maintained

in accordance with sound and appropriate accounting standards and practice. Key Findings and Evidence Standard met? 3 The agency has introduced a Financial Management System software package which facilitates appropriate accounting standards and practice. Hackney Fostering Team Page 33

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cost of caring for each child or young person placed with him or her. Payments are

made promptly and at the agreed time. Allowances and fees are reviewed annually. Key Findings and Evidence Standard met? 2 Carer’s payments are made fortnightly. It is the responsibility of the supervising social worker to ensure that invoices reach the finance department in time to generate the payments. When carers are approved by the fostering panel, details are sent to the finance department.

p.35

cost of caring for each child or young person placed with him or her. Payments are

There are two main payments, one for allowances and the other is fee based. Carers are given information regarding tax. There are plans to have staff allocated purely to deal with payments to carers.

p.35

cost of caring for each child or young person placed with him or her. Payments are

The inspectors were informed by a number of carers at the support group, that payments were not always received on time, and at times not at all. Hackney Fostering Team Page 34

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The intended outcome for the following set of standards is:

• Fostering panels are organised efficiently and effectively so as to ensure that

p.36

Fostering panels have clear written policies and procedures, which are implemented

in practice, about the handling of their functions. Key Findings and Evidence Standard met? 2 The inspectors observed a fostering panel meeting. The current chair of the panel is the interim chair until the position is filled. The Fostering Service Manager acts as the Panel Professional Adviser ensuring that the work of the Fostering Panel is organised and monitored effectively to meet the needs of children and foster parents. .

p.36

Fostering panels have clear written policies and procedures, which are implemented

The members of the fostering panel observed, consisted of the interim Chair (independent of the service), the Vice Chair (Senior Management Children & Family Service), advisor to the Panel (Fostering Service Manager), independent health advisor (Registered Nurse & Health Visitor), departmental social worker and former child, looked after. The service is currently looking to recruit an independent carer, a medical advisor and an educational advisor.

p.36

Fostering panels have clear written policies and procedures, which are implemented

The inspectors observed that the Panel functioned in a democratic, professional, open manner that demonstrated a commitment to upholding and raising standards of practice.

p.36

Fostering panels have clear written policies and procedures, which are implemented

It was noted that prior to the Panel Meeting, papers were not sent out to the panel members until a few days prior. Inspectors also observed that cases to be presented were not accompanied by the necessary documentation. Other cases had been put forward by social workers inappropriately and then withdrawn. There appeared to be some confusion regarding which worker should be presenting individual cases. The inspectors attending Panel were made aware, by the foster carer’s representative of the very late arrival of deregistration papers presented at that meeting. Senior managers of the service, seemed clear that the foster carer had been forwarded necessary documentation well in advance of the meeting, dispute this. Hackney Fostering Team Page 35

p.36

The intended outcome for the following set of standards is:

• When foster care is provided as a short-term break for a child, the arrangement recognises that the parents remain the main carers for the child.

p.37

have policies and procedures, implemented in practice, to meet the particular needs

of children receiving short-term breaks. Key Findings and Evidence Standard met? 3 Managers of the service explained that the short breaks for children was part of the department’s preventative strategy, primarily for families who were identified at being at risk of breakdown, usually due to an emergency situation. Children and young people of the household are at risk of being admitted into care. This provision is short term, offering respite, fostering provision to ‘children in need’, whose families were experiencing crisis. Hackney Fostering Team Page 36

p.37

The intended outcome for the following set of standards is:

• Local authority fostering services' policies and procedures for assessing,

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there is recognition of the particular relationship and position of family and friend

carers. Key Findings and Evidence Standard met? 2 The service has a designated worker who is responsible for the assessment and support for most kinship type fostering placements. However, the inspector was informed that other workers within the fostering service also managed kinship cases. It was therefore difficult to establish exact numbers of kinship placements.

p.38

there is recognition of the particular relationship and position of family and friend

The inspectors acknowledge particular issues regarding the support of kinship foster carers, but the inspectors identified the need for the service to develop and address the specific support and training needs of kinship foster carers. Kinship foster carers and staff interviewed by inspectors shared this view. Hackney Fostering Team Page 37

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comments/confirmation relating to the content and accuracy of the report for

We would welcome comments on the content of this report relating to the Inspection conducted on 2 nd March 2004 and any factual inaccuracies:

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comments/confirmation relating to the content and accuracy of the report for

Please limit your comments to one side of A4 if possible Hackney Fostering Team Page 39

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Action taken by the CSCI in response to the provider’s comments:

Amendments to the report were necessary YES

p.41

Action taken by the CSCI in response to the provider’s comments:

Comments were received from the provider YES

p.41

Action taken by the CSCI in response to the provider’s comments:

Factual amendments were incorporated into the final inspection report YES

p.41

Action taken by the CSCI in response to the provider’s comments:

YES Provider comments are available on file at the Area Office but have not been incorporated into the final inspection report. The inspector believes the report to be factually accurate

p.41

Note:

In instances where there is a major difference of view between the Inspector and the Registered Provider responsible Local Authority fostering service Manager both views will be made available on request to the Area Office.

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report:

Action plan was received at the point of publication YES

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report:

Action plan covers all the statutory requirements in a timely fashion YES

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report:

Action plan did not cover all the statutory requirements and required further discussion NO

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report:

Provider has declined to provide an action plan NO

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Public reports

It should be noted that all CSCI inspection reports are public documents. Reports on children’s homes are only obtainable on personal application to CSCI offices. Hackney Fostering Team Page 40

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Registered Person’s or responsible Local Authority Manager’s statement of

agreement/comments: Please complete the relevant section that applies.

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Date

Note: In instance where there is a profound difference of view between the Inspector and the Registered Provider both views will be reported. Please attach any extra pages, as applicable.

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