Children's Home run by Cambian Childcare Limited in Warrington

Inspection report children‟s home: SC456942 1 SC456942 Registered provider: Cambian Childcare Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care and accommodation for one child who may have emotional and/or behavioural difficulties. The home is part of a large private organisation. The manager was registered in January 2018. She is the registered manager for two homes within the organisation.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children‟s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children‟s home: SC456942 2

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Inspection date Inspection type Inspection judgement

12/07/2017 Full Good 18/01/2017 Full Good 19/08/2016 Interim Improved effectiveness 29/02/2016 Interim Sustained effectiveness Inspection report children‟s home: SC456942 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1)(2)(a)(i)) 19/07/2018

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Requirement Due date

The registered person must ensure that within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child‟s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure (“the user”), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered 19/07/2018 Inspection report children‟s home: SC456942 4 person, or a person who is authorised by the registered person to do so (“the authorised person”)—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c)(iv))

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Recommendations

 The registered person should ensure that staff can access appropriate facilities and resources to support their training needs, and should understand the key role they play in the training and development of staff in the home. („Guide to the children‟s homes regulations including the quality standards‟, page 53, paragraph 10.11)  All staff in a care role, including external agency or bank staff, must have the qualification in regulation 32(4) within the relevant timescale listed in regulation 32(5). („Guide to the children‟s homes regulations including the quality standards‟, page 53, paragraph 10.12)

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Overall experiences and progress of children and young people: good

The child living in this home is making significant progress in all areas of her development because of the well-planned, individualised care she receives from staff. An independent reviewing officer reports that: „This has been the longest that [name] has been in any single placement since she became looked after and [name] has thrived on the consistency of care that she has received since being at [name of home], such that her behaviour, presentation and demeanour are largely transformed.‟

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Overall experiences and progress of children and young people: good

The child attends school full time. This is significant progress from when she first arrived in the home and refused to attend school. She is now on course to meet her educational targets. Staff transport her to and from school and work well with educational professionals to ensure that she is well supported in her education.

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Overall experiences and progress of children and young people: good

Staff ensure that the child remains healthy. They are proactive in ensuring that she attends required specialist health appointments and follows guidance given at these appointments to ensure that her health needs are met. They spend time with the child to educate her on areas such as healthy eating and sexual health in order to help her to Inspection report children‟s home: SC456942 5 make healthy choices.

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Overall experiences and progress of children and young people: good

Staff encourage the child to get involved in a range of activities specific to her individual interests. She is currently attending a drama group in the local community that gives her the opportunity to develop her confidence as well as friendships outside the home.

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Overall experiences and progress of children and young people: good

Staff are proactive at supporting the child‟s contact with family members in line with her care plan. They facilitate and supervise this contact to ensure that the young person can maintain relationships with family members in a safe way.

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How well children and young people are helped and protected: good

The child feels safe living in the home and has become increasingly safe because of the care she has received from staff. Incidents of missing from home, self-harm and making allegations have all reduced since she has been living in the home.

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How well children and young people are helped and protected: good

Staff spend time with the child, helping her understand how to keep herself safe. They use a good range of resources, such as television programmes, videos and worksheets to educate her on risks associated with the internet, mobile phone use and stranger danger.

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How well children and young people are helped and protected: good

Restraint is rarely used in the home. Staff promote positive behaviour through the use of praise and rewards. Negative consequences and sanctions, however, are not always recorded appropriately.

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How well children and young people are helped and protected: good

Staff know what the child‟s risks and vulnerabilities are and are proactive at identifying concerns when they arise by taking effective action to ensure that the young person is safe. The manager needs to ensure that risk management plans include clear written guidance for staff to follow to minimise known risks, and that all staff working in the home have read and understand these plans. Risk management strategies are fully discussed with the local authority social worker.

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How well children and young people are helped and protected: good

The child does not go missing from the home. Staff ensure that missing from home risk assessments are in place, but the manager needs to ensure that these are reviewed and updated to reflect what actions staff are to follow should she go missing from her free time in the community.

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How well children and young people are helped and protected: good

Most staff in the home have received safeguarding training. Team meetings cover safeguarding issues such as whistle-blowing and policy and, as a result, staff know what action to take when a safeguarding concern arises.

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How well children and young people are helped and protected: good

Staff ensure that the home is a safe environment for the child by ensuring that they complete the required health and safety checks. Inspection report children‟s home: SC456942 6

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The effectiveness of leaders and managers: good

The registered manager is working towards the necessary management qualification. She is child-focused, experienced and has a good understanding of the progress the young person is making in the home. The home is meeting the aims and objectives set out in its statement of purpose.

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The effectiveness of leaders and managers: good

Staff like working in the home and feel well supported by the manager. They receive regular supervision and annual performance reviews, which ensures their own professional development.

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The effectiveness of leaders and managers: good

Most staff receive a good range of training to support them in their roles. The manager has requested training on „county lines‟ and has used links with external agencies, such as the police, to source this. The manager needs to ensure that staff have access to training on self-harm and that all staff are up to date with their mandatory training.

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The effectiveness of leaders and managers: good

One member of staff hasn‟t been able to complete the level 3 diploma within the required timescale. This is due to problems with the provider of this course and there is a clear plan in place to ensure that the diploma is completed as a matter of urgency. All other staff in the home have the required qualification.

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The effectiveness of leaders and managers: good

Team meetings take place regularly, are well attended and show a good range of discussion about the young person and practice. This gives staff the opportunity to discuss practice issues and also ensures a consistent approach to care.

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The effectiveness of leaders and managers: good

The manager spends time with the child, gaining her views. They were observed to have a positive relationship. The child stated that, „[name of manager] is the best manager ever. Life here is good.‟ She is fully consulted on all aspects of her care.

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The effectiveness of leaders and managers: good

The manager makes use of internal and external monitoring systems to improve the quality of care.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out Inspection report children‟s home: SC456942 7 under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC456942 8

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: The Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

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Inspector

Sarah Billett, social care inspector Inspection report children‟s home: SC456942 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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