Children's home run by New Horizons NW Limited

Inspection report children's home: 1270802 1 Registered provider: New Horizons (NW) Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home provides care and accommodation for up to three young people who have a variety of complex needs. A private provider operates the home.

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Information about this children’s home

The registered manager has managed the home since the home was registered in January 2018 and has the relevant qualification and experience.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report children's home: 1270802 2

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Overall experiences and progress of children and young people: good

Young people are making good progress as a result of consistent, individualised care and support. This progress is particularly evident in their social interactions, tolerance of change and improved behaviour.

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Overall experiences and progress of children and young people: good

Young people are progressing well in their education. Even those who struggled historically to attend school are attending and engaging well with an in-house tutor three times a week. Young people are aspirational for their futures and are looking forward to attending college in September.

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Overall experiences and progress of children and young people: good

Staff work with young people to develop positive and trusting relationships. As a result, young people make good progress and are increasing in confidence and self-esteem.

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Overall experiences and progress of children and young people: good

Staff help young people to develop the skills that they will need to be independent in adulthood. They learn how to budget, shop and cook for themselves.

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Overall experiences and progress of children and young people: good

Young people enjoy a range of activities of their choice. These include playing pool, watching football and appreciating fine art. As a result, young people make friends, keep fit and gain a sense of achievement, while having fun.

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Overall experiences and progress of children and young people: good

Staff promote positive contact effectively between young people and their families. Consequently, young people increasingly enjoy the time that they spend at home with family and friends.

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How well children and young people are helped and protected: good

Young people’s behaviour has improved significantly since their admission to the home. They do not go missing and instances requiring the use of physical intervention have not occurred. Young people commented, ‘Staff treat me with respect, more than my last placement, and in return I respect them by not going missing.’

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How well children and young people are helped and protected: good

Staff have a good awareness of young people’s needs. Young people’s risk assessments are clear about the control measures that staff need to take to safeguard young people. Staff follow the guidance set out in these risk assessments to promote young people’s safety and welfare.

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How well children and young people are helped and protected: good

Staff work well with young people on an individual basis to support them to make informed decisions that help young people to reduce risk-taking behaviours. For example, young people engage in meaningful key-work sessions with staff and this helps them to learn how to keep themselves safe.

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How well children and young people are helped and protected: good

Staff recruitment is robust. The manager has developed a good system to ensure that any gaps in employment history are explored, that appropriate references are sought and any concerns are explored. This prevents unsuitable people from having access to Inspection report children's home: 1270802 3 young people.

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The effectiveness of leaders and managers: good

An experienced and consistent staff team has a clear understanding of the progress that young people are making. The home is well led by an experienced registered manager.

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The effectiveness of leaders and managers: good

Managers and staff work closely with external professionals, such as the virtual headteacher and youth offending teams, to promote good outcomes for young people. One social worker said, ‘I feel that staff have used their skills and experience to promote the safety of young people and develop positive relationships that are instilling a good foundation for (name).’

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The effectiveness of leaders and managers: good

The home environment is warm and comfortable. The kitchen and dining area, in particular, provides a warm, child-friendly space for staff and young people to eat and socialise. There is a large private garden where young people can enjoy playing football with staff.

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The effectiveness of leaders and managers: good

Knowledgeable staff feel well supported by managers. Staff spoke about recent training and its relevance to young people whom they are currently working with. Staff receive regular supervision and are appropriately qualified. Staff receive annual appraisals to ensure that their performance and ability to carry out their duties are maintained.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children's home: 1270802 4

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Children’s home details

Registered provider: New Horizons (NW) Ltd

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Children’s home details

Registered provider address: Ground Floor, 18–20 Coronation Walk, Southport, Merseyside PR8 1RE

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Inspector

Elaine Clare, social care inspector Inspection report children's home: 1270802 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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