Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC456418 1 SC456418 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is one of a number of privately run children’s homes operated by a private company. The home is registered to provide care and accommodation for one young person who may need support with emotional and/or behavioural difficulties. The registered manager also manages another two homes within the company. These are in close proximity to this home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC456418 2

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Inspection date Inspection type Inspection judgement

31/07/2017 Full Good 03/03/2017 Interim Improved effectiveness 12/07/2016 Full Good 23/02/2016 Interim Sustained effectiveness Inspection report children’s home: SC456418 3

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Overall experiences and progress of children and young people: good

The young person is cared for by a focused, competent and enthusiastic team of staff who have a detailed understanding of his vulnerabilities and needs. The young person has excellent relationships with the staff and managers, who are all warm, nurturing and supportive of him. The young person confirmed that staff actively listen and respond positively to his wishes and feelings. As a result, he feels valued, respected and supported by the adults around him.

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Overall experiences and progress of children and young people: good

Staff are diligent in all aspects of their work, and this is enabling the young person to develop his true potential. The staff are not daunted by setbacks or failures and are persistent in their efforts to provide opportunities for the young person to succeed and flourish.

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Overall experiences and progress of children and young people: good

The young person’s education is highly valued by the staff team, and engagement in daily education is expected and promoted. For example, staff ensure that firm routines are established from the onset of placement to reaffirm the message that education is important. As a result, the young person has developed a positive attitude to learning and is succeeding in his education placement.

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Overall experiences and progress of children and young people: good

Staff ensure that the young person receives all the necessary help and support he needs to optimise his physical health needs. Meals are freshly cooked and nutritious. He is registered with local health services and support is in place for him to attend his appointments. Equally, the young person’s emotional, social and psychological needs are also well met. Staff receive regular consultation from the organisation’s clinical team. This enables them to develop the knowledge that is required to support the young person’s complex and, at times, challenging behaviours.

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Overall experiences and progress of children and young people: good

The young person is encouraged to have an active lifestyle. He has had the opportunity to try lots of new activities. These include walking, going to the gym, music concerts and educational day trips. The home also has some gym equipment, which the young person does use, and encourages staff to keep fit with him.

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Overall experiences and progress of children and young people: good

Care planning and care practice are highly individualised. The home’s case records are of a high quality and provide a good insight into the young person’s individual needs, development and progress. They are regularly reviewed and updated by the manager and staff to ensure that they are current and relevant. Staff translate these into practice, which culminates in the young person receiving an individual and bespoke care package.

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Overall experiences and progress of children and young people: good

Staff fully support arrangements for the young person to see and remain in contact with family members and other people who are important to him. Staff work closely with families to ensure that contact is safe, purposeful and enjoyable. Inspection report children’s home: SC456418 4

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How well children and young people are helped and protected: good

Staff give the young person’s safety the highest priority. They receive regular training and work closely together to ensure that emerging risks are thoroughly discussed in team meetings and daily handovers. This ensures that immediate action can be taken to support the young person.

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How well children and young people are helped and protected: good

Staff implement behaviour management strategies to good effect, and consultation with the therapist, along with bespoke training, greatly assist staff in understanding the impact of childhood trauma. As a result, challenging behaviour such as damage to the home, aggression and verbal abuse has decreased from the young person’s starting point.

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How well children and young people are helped and protected: good

Missing-from-care incidents have drastically reduced for the young person. This was achieved in a very short period of time after the young person’s move into the home, and represents significant progress. On the rare occasions when the young person has gone missing from home, staff respond appropriately to ensure that the young person returns safe and well.

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How well children and young people are helped and protected: good

R isk assessments take full account of the young person’s triggers and clearly highlight strategies on how to manage known risks. Plans are reviewed and updated in response to incidents, and good levels of communication within the team ensure that everyone is aware of presenting issues or concerns. Staff positively engage the young person in individual sessions where he is provided with the opportunity to reflect on risky behaviours. This has helped the young person to develop more socially acceptable behaviours and the ability to talk about his feelings.

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How well children and young people are helped and protected: good

The young person is protected from any hazards by a comprehensive range of detailed health and safety procedures, risk assessments and checks. Staff carry out regular health and safety checks around the home, including fire drills with the young person, to ensure that the premises are safe and that the young person knows what to do in case of an emergency.

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The effectiveness of leaders and managers: good

The manager provides the home with strong and effective leadership. She ensures that the home is providing the young person with a child-centred environment where there are good levels of care and support, in line with the statement of purpose.

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The effectiveness of leaders and managers: good

The registered manager and the staff team have a detailed understanding of the young person’s needs. They have high aspirations and set realistic, age-appropriate goals to aid progression. Staff know the young person well and have a good understanding of how to meet his individual needs. They talk enthusiastically about caring for the young person and are proud of the contribution that they have made to his successes and achievements.

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The effectiveness of leaders and managers: good

The young person is cared for by a stable and experienced staff team. Staff are Inspection report children’s home: SC456418 5 competent and resilient and meet the young person’s complex needs effectively. Good staff support, such as regular supervision, training and team meetings, enables them to carry out their roles with skill and confidence.

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The effectiveness of leaders and managers: good

The manager ensures that suitable staffing levels are maintained during periods of sickness and annual leave, or when staff move to pursue other career choices. Shortfalls in the rota are acted on quickly by deploying existing staff who work in the manager’s other homes. This helps to maintain consistency for the young person.

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The effectiveness of leaders and managers: good

The manager is diligent in her monitoring of all aspects of the home. She utilises a range of quality assurance processes and is proactive in addressing any identified shortfalls. The manager continues to strive to improve all aspects of the home, consulting with the staff team in the development of processes. This results in a home where there is ambition to provide good care for the young person.

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The effectiveness of leaders and managers: good

The manager provides good management and clear reporting of significant incidents. The necessary professionals and agencies are notified, and records demonstrate that clear actions are taken and that there is reflective learning from incidents.

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The effectiveness of leaders and managers: good

Recommendations from the previous inspection have been addressed by the manager. This shows the commitment and drive the manager has to improve the service and the quality of care provided.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456418 6

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Cambian Group, Waterfront, Hammersmith Embankment, Chancellor’s Road, London W6 9RU

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Inspector

Ceri Evans, social care inspector Inspection report children’s home: SC456418 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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