Children's home run by Care Management Solutions Limited in Kirklees

Inspection report children’s home: SC423442 1 SC423442 Registered provider: Care Management Solutions Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned. The home is registered to provide care and accommodation for up to five children or young people irrespective of gender.

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Information about this children’s home

The home has a permanent manager in place who has been registered since June 2016.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 30 January 2018

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good

Overall judgement at last inspection: improved effectiveness

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good

Enforcement action since last inspection: none Inspection report children’s home: SC423442 2

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Inspection date Inspection type Inspection judgement

30/01/2018 Interim Improved effectiveness 07/11/2017 Full Good 28/02/2017 Full Requires improvement 05/01/2017 Full Inadequate Inspection report children’s home: SC423442 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (‘the quality of care review report’). (Regulation 45 (2)(a)(b)(c) and (3)) 30/07/2018

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Overall experiences and progress of children and young people: good

The staff offer child-centred care to the children and young people in this home. The staff build warm and secure relationships with the children and young people. The quality of the relationships is helping those who have complex emotional needs to progress. One reviewing officer said that the home had been ‘consistently good’ in maintaining a strong relationship with one young person who experiences significant attachment difficulties.

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Overall experiences and progress of children and young people: good

A placement that recently ended resulted in a disruption of normal routines in the home, and previous harmonious relationships between the children and young people were negatively affected. However, the relationships have now been re-established, resulting Inspection report children’s home: SC423442 4 in the other children and young people feeling secure once more.

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Overall experiences and progress of children and young people: good

Some of the children and young people are making good progress in their education. For others who are disengaged, the staff are aware of the barriers to formal education and consistently attempt to facilitate improved attendance and attainment. The staff assist the children and young people to complete homework and revision, and work in partnership with education providers to reintroduce them to learning.

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Overall experiences and progress of children and young people: good

The staff engage the children and young people frequently in individual direct work. This is directly related to their goals and areas for development. Recording reflects how the staff respond sensitively to the concerns and conflicts experienced by the children and young people. Through this engagement, the children and young people receive information, support and encouragement, which is building their self-esteem.

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Overall experiences and progress of children and young people: good

A therapist works with the staff on a monthly basis. This is improving care practice by increasing the knowledge of the staff in relation to trauma and attachment. As a result, the staff are better equipped to understand how the experiences of the children and young people show through their behaviour. This is leading to an enriched response from the staff team in providing a secure and nurturing environment.

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Overall experiences and progress of children and young people: good

The children and young people grow in self-confidence as a result of being encouraged to undertake new activities, such as go-karting and travelling independently. Their achievements, however small, are celebrated in ‘happy diaries’ and the direct work sessions.

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How well children and young people are helped and protected: good

The children and young people are safer as a result of the staff’s comprehensive knowledge of their vulnerabilities. The practice of the staff is supported by clear and up- to-date risk assessments and behaviour management plans. These plans ensure that the staff take the appropriate steps to reduce risks.

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How well children and young people are helped and protected: good

One young person has been missing from the home for a significant amount of time. The manager and the staff have worked in partnership with the social worker to secure the best possible solution to this. Another young person, who recently left the home, also went missing on a regular basis, and this resulted in an increase in the overall number of missing episodes for the home during that period. However, missing from home episodes for the other children and young people are now reducing. There is a well-coordinated response when the children and young people go missing from the home, with timely referral to the police. The police have complimented the staff for their actions in trying to contact and locate the children and young people when they are missing from the home.

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How well children and young people are helped and protected: good

The staff provide the children and young people with clear boundaries about what is safe and acceptable behaviour. These boundaries are helping them to react more appropriately when feeling angry or frustrated. The manager has introduced an incentive scheme, and the children and young people enjoy adding up their points and choosing Inspection report children’s home: SC423442 5 treats. These measures result in the use of physical intervention being infrequent.

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How well children and young people are helped and protected: good

The staff are aware of safeguarding issues relating to the internet. The children and young people are taught about the potential dangers of using the internet. Careful supervision and monitoring of children’s and young people’s online activity protects them while allowing them to use technology.

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The effectiveness of leaders and managers: good

The home is well staffed and resourced to meet the needs of the children and young people. The experienced manager has a thorough understanding of their needs and maintains a focus on their progress.

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The effectiveness of leaders and managers: good

New staff are employed using a thorough recruitment process, which includes input from the children and young people. The staff feel supported by the manager and receive the appropriate supervision they need to fulfil their roles.

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The effectiveness of leaders and managers: good

The manager has instituted measures to develop practice through the employment of a therapist to provide consultation to the staff team. The manager has also focused on improving the range, frequency and content of individual direct work. This is having a positive effect on the development of staff and care practice.

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The effectiveness of leaders and managers: good

The team works together collaboratively, sharing ownership of its practice. The staff provide stability and consistency for the children and young people.

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The effectiveness of leaders and managers: good

The manager uses good monitoring systems to reflect on improvements to the standards of care. However, he does not use the six-monthly review of the quality of care report to evaluate practice or identify actions to improve the home. The views expressed by the children, young people and their families have not been used to form part of the review, and other professionals have not been consulted.

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The effectiveness of leaders and managers: good

The manager is particularly careful about considering the needs of any potential placements when matching children and young people. The manager is aware of the impact new children or young people might have on the other children and young people already in placement.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. Inspection report children’s home: SC423442 6 Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well

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Information about this inspection

it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC423442 7

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Children’s home details

Registered provider: Care Management Solutions Limited

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Children’s home details

Registered provider address: 2 Ravens Lodge, Huddersfield Road, Dewsbury, West Yorkshire WF13 3EE

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Inspector

Janet Black, social care inspector Inspection report children’s home: SC423442 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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