Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC457621 1 SC457621 Registered provider: Cambian Childcare Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private provider. It sets out to care for children and young people between the ages of 10 and 18 years. Children and young people admitted may have suffered emotional trauma and/or have behavioural needs. The home sets out to deliver a therapeutic approach and to ensure that children and young people are provided with the care, support and help that they need in order to thrive. The registered manager has been registered since 2014.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC457621 2

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Inspection date Inspection type Inspection judgement

17/05/2017 Full Good 28/02/2017 Interim Sustained effectiveness 20/09/2016 Full Outstanding 10/11/2015 Interim Improved effectiveness Inspection report children’s home: SC457621 3

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Recommendations

 When a child returns to the home after being missing from care or away from the home without permission, the responsible local authority must provide an opportunity for children to have an independent return home interview. Homes should take account of information provided by such interviews when assessing risks and putting arrangements in place to protect each child. (‘Guide to the children’s homes regulations including the quality standards’, page 45, paragraph 9.30)

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Overall experiences and progress of children and young people: outstanding

Young people’s lives are ‘turned around’ at this home. They make excellent progress in every area. In a short space of time, they start to look forward to a much brighter future and begin to have hopes and aspirations.

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Overall experiences and progress of children and young people: outstanding

Young people are all very proud of their progress. Their comments include: ‘It’s brilliant’, ‘I have made a lot of progress’, ‘it’s outstanding’.

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Overall experiences and progress of children and young people: outstanding

Comments from social workers are also very positive, including: ‘I could not have asked for anything better’, and ‘it’s absolutely amazing’.

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Overall experiences and progress of children and young people: outstanding

Young people who were not able to accept help previously now participate fully in the home’s therapeutic model. They learn how to manage their own family dynamics, their feelings and also how to get along with others. Young people told the inspector that the home feels like a family. Young people appreciate and benefit greatly from this therapeutic ethos.

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Overall experiences and progress of children and young people: outstanding

Emotional well-being has an extremely high priority. Young people begin to feel better about themselves in a short space of time. They learn how to be themselves and they know that they are cherished by staff.

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Overall experiences and progress of children and young people: outstanding

Young people enjoy their life at the home. They are encouraged to try new activities and to ‘aim high’. They have new experiences. Young people access boxing clubs, ice-skating and many other activities. A recent project on music production has allowed one young person to express themselves through writing song lyrics. Young people’s interests and talents are truly nurtured.

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Overall experiences and progress of children and young people: outstanding

Young people who have struggled to maintain previous placements, and who have struggled to engage at all, are now confident individuals. Young people are engaged in education and are working towards independence successfully. Their progress is Inspection report children’s home: SC457621 4 considerable.

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How well children and young people are helped and protected: outstanding

All young people, staff and other professionals interviewed agreed that young people are significantly safer than they were before coming to the home. Young people make excellent progress in learning to make safer choices.

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How well children and young people are helped and protected: outstanding

Staff do all they can to protect young people from risk. They act as any good parent would in protecting young people. Staff are creative and are able to ‘think outside the box’. As a result, young people become much safer.

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How well children and young people are helped and protected: outstanding

Young people receive high-quality, one-to-one support from staff. This enables young people to reflect on their previous trauma and how this might have influenced their thoughts and feelings. This support equips young people with strategies to manage strong feelings and become safer as a result. Staff deliver difficult messages, and they do not skirt around important safety issues. This positively influences young people’s safety, now and in the future.

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How well children and young people are helped and protected: outstanding

Some young people have struggled to control their behaviour in the past, leading to regular placement breakdowns and disruption. In this home, young people learn to be more resilient and to cope better. Young people’s behaviour improves and they make excellent progress, due to the very positive approach.

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How well children and young people are helped and protected: outstanding

Staff act proactively to prevent young people from going missing from the home. Staff have a robust approach when these incidents occur. They also expect other professionals to undertake their roles effectively and in the best interests of the young person. When this does not happen, they take action, positively influencing other professionals’ practice.

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How well children and young people are helped and protected: outstanding

Independent return home interviews take place after periods of missing from the home, but the minutes are not available in the home. This could be a lost opportunity to keep young people even safer, but has not had an impact on young people to date.

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The effectiveness of leaders and managers: outstanding

The registered manager leads the home extremely well. She is passionate, driven and an inspiration to young people and staff. Young people have developed a great respect for her. They are overwhelmingly positive about how she has helped them and what she means to them.

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The effectiveness of leaders and managers: outstanding

Staff are talented and their performance is excellent. The manager has very high expectations and they continue to learn from her clear direction.

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The effectiveness of leaders and managers: outstanding

Staff at every level work at the home because they like being there with the young people. Their aim is to always make a difference to young people’s lives. Staff regularly stay after their designated shift. Young people therefore feel that staff genuinely care Inspection report children’s home: SC457621 5 about them and the family feeling in the home is reinforced.

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The effectiveness of leaders and managers: outstanding

The manager and staff regularly ‘speak out’ for young people. They expect the best from other professionals involved. If concerns are raised, they take these to the highest level if they feel the need to.

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The effectiveness of leaders and managers: outstanding

Young people learn that their views are important. They have been supported to chair their own reviews, sometimes using PowerPoint presentations to get their point across. Young people have learned that they are not powerless, as they might previously have thought, but that they can have their say and influence their future.

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The effectiveness of leaders and managers: outstanding

The home has met all the requirements and the recommendation set at the last inspection. The home is going from strength to strength.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC457621 6

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Cambian Group, 4th Floor Waterfront Building, Chancellors Road, Hammersmith Embankment, London W6 9RU

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Children’s home details

Responsible individual: Alison Blyth-Bishop

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Inspector

Caroline Brailsford, social care inspector Inspection report children’s home: SC457621 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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