Children's Home run by Cambian Childcare Limited in Shropshire

Inspection report children’s home: SC476252 1 SC476252 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This private children’s home is part of a national organisation. It is registered to provide care and accommodation for up to five children or young people who have experienced early life trauma. The registered manager has been registered since March 2017.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 12 December 2017

p.1

good

Overall judgement at last inspection: requires improvement to be good

p.1

good

Enforcement action since last inspection: none Inspection report children’s home: SC476252 2

p.1

Inspection date Inspection type Inspection judgement

12/12/2017 Full Requires improvement to be good 09/03/2017 Interim Sustained effectiveness 02/06/2016 Full Good 04/01/2016 Interim Improved effectiveness Inspection report children’s home: SC476252 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The quality and purpose of care standard is that children receive care from staff. In particular, the standard in paragraph (1) requires the registered person to— ensure that the premises used for the purposes of the home are designed and furnished so as to meet the needs of each child and enable each child to participate in the daily life of the home. (Regulation 6 (1)(2)(c)(i)(ii)) 02/07/2018

p.3

Requirement Due date

The care planning standard is that children— receive effectively planned care in or through the children’s home. (Regulation 14 (1)(a)) 02/07/2018

p.3

Requirement Due date

Restraint in relation to a child must be necessary and proportionate. (Regulation 20 (2)) 02/07/2018

p.3

Recommendations

 Appropriate forms of contact should be promoted and facilitated for each child, including where appropriate visits to the child in the home; visits by the child to relatives and/or friends; letters, emails and texts; use of social media and other forms of contact via the internet. (‘Guide to the children’s homes regulations including the quality standards’, page 58, paragraph 11.18)

p.3

Overall experiences and progress of children and young people: good

Children and young people make good progress living in this home. Staff provide consistent care and support to children and young people to assist them in the progress that they make. Inspection report children’s home: SC476252 4 Staff support children and young people to develop their independence skills and allow them to take age-appropriate risks. For example, going to the shops without staff, spending time with their friends and walking to and from school by themselves.

p.3

Overall experiences and progress of children and young people: good

All children and young people attend education and they have established routines which help them to develop socially acceptable behaviours. For example, prompting personal hygiene and learning how to behave at mealtimes.

p.4

Overall experiences and progress of children and young people: good

Children and young people have enjoyable experiences and staff make life in the home fun. Children and young people take part in individualised activities that they choose. The house has a homely feel with lots of toys. Particular attention is paid to children’s and young people’s sensory needs, with staff maintaining a vegetable patch and creating a mud kitchen in the garden.

p.4

Overall experiences and progress of children and young people: good

Children and young people have positive relationships with each other and with the staff team. Bullying is not an issue within the home, allowing children and young people to build trusting relationships.

p.4

Overall experiences and progress of children and young people: good

Staff provide children and young people with care that is individualised and meets their needs. However, this is not always evidenced as well as it could be, with documentation not detailing the positive care planning that does take place or how this links to local authorities’ care plans.

p.4

Overall experiences and progress of children and young people: good

The registered manager ensures that damage to the home is repaired immediately. However, wear and tear to the home are not restored as quickly. This is particularly evident in the bathrooms as they look tired and worn and the flooring is damaged.

p.4

Overall experiences and progress of children and young people: good

Staff support children and young people to have contact with their family where appropriate. One child is planning to move from the home to live with a family member. However, one young person has not had contact with a family member as recommended in his child looked after review. The home has not evidenced what it has done to challenge this delay.

p.4

How well children and young people are helped and protected: good

Children and young people rarely go missing from this home. On the one occasion that this did happen, staff responded quickly and the young person returned to the home safely.

p.4

How well children and young people are helped and protected: good

Staff know the children and young people well. At times, children and young people struggle to manage the emotions that they experience, resulting in their behaviours escalating. Staff support children and young people when this happens using a supportive approach and rewarding positive behaviour, which helps children and young people to feel safe and secure.

p.4

How well children and young people are helped and protected: good

Children and young people know how to complain and if a child or young person makes an allegation, the management team responds quickly and appropriately to ensure that Inspection report children’s home: SC476252 5 the child or young person remains safe.

p.4

How well children and young people are helped and protected: good

At times, staff do have to physically restrain children and young people. When restraints are used, they are generally proportionate and necessary to keep children, young people and others safe. However, on one occasion, when staff were dealing with a particularly difficult situation, the restraint was not dealt with as well as it could have been. This is currently being reviewed by the management team to ensure that lessons can be learned. The number of restraints used has reduced and continues to do so as staff support children and young people to manage their behaviours and emotions more positively.

p.5

The effectiveness of leaders and managers: good

The registered manager is enthusiastic and passionate. He is child-focused and enjoys spending time with the children and young people as well as managing the home. The deputy manager is experienced and supportive.

p.5

The effectiveness of leaders and managers: good

Staff are well trained, with additional training to support the therapeutic model of care used in the home. The level of training provided, coupled with regular supervision, ensures that staff feel invested in.

p.5

The effectiveness of leaders and managers: good

Supervision is reflective and focuses upon the children and young people within the home. Equally, the registered manager feels supported with the supervision and guidance that he is currently receiving.

p.5

The effectiveness of leaders and managers: good

The registered manager and deputy manager have worked hard to meet the previous requirements and recommendations made during the last full inspection. This has promoted positive changes within the home and to the progress that young people make.

p.5

The effectiveness of leaders and managers: good

The registered manager has good monitoring systems in place. For example, he can easily track the number of incidents that a child or young person has, allowing him to identify patterns and trends.

p.5

The effectiveness of leaders and managers: good

The management team communicates effectively with other professionals such as social workers and the clinical team. When the inspector spoke to a social worker, she shared that she felt very informed about the young person’s progress.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home Inspection report children’s home: SC476252 6 knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.5

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC476252 7

p.6

Children’s home details

Registered provider: Cambian Childcare Limited

p.7

Children’s home details

Registered provider address: Cambian Group, 4th Floor Waterfront Building, Chancellors Road, Hammersmith Embankment, London W6 9RU

p.7

Inspector

Lisa O’Donovan: social care inspector Inspection report children’s home: SC476252 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.8