Children's Home run by Cambian Childcare Limited in Warwickshire

Inspection report children‟s home: SC457488 1 SC457488 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care and accommodation for up to four young people aged between eight and 18 years, who have experienced childhood trauma. Staff provide a high level of support to young people within a nurturing, structured environment. The home is privately owned. The manager has been registered with Ofsted since January 2018.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children‟s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children‟s home: SC457488 2

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Inspection date Inspection type Inspection judgement

25/07/2017 Full Good 09/02/2017 Interim Sustained effectiveness 05/10/2016 Full Good 16/03/2016 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person must comply within the given timescales.

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Requirement Due date

The children‟s views, wishes and feelings standard is that children receive care from staff who regularly consult children, and seek their feedback, about the quality of the home‟s care. (Regulation 7(1)(iv)) 07/06/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure that staff are familiar with, and act in accordance with, the home‟s child protection policies; that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child‟s health; and that the effectiveness of the home‟s child protection policies is monitored regularly. (Regulation 12(2)(a)(vii)(d)(e)) 07/06/2018

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Requirement Due date

The registered person must ensure that any limitation placed on a child‟s privacy or access to any area of the home‟s premises is necessary and proportionate; is kept under review and, if necessary, revised; and allows children as much freedom as is possible when balanced against the need to protect them and keep them safe. (Regulation 22(c)(ii)(iii)(iv)) 07/06/2018

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Requirement Due date

The registered person must maintain records (“case records”) for each child which include the information and documents listed in Schedule 3 in relation to each child, are kept up to date; and are signed and dated by the author of each entry. (Regulation 36(1)(a)(b)(c)) 07/06/2018 Inspection report children‟s home: SC457488 3

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Overall experiences and progress of children and young people: good

Young people enjoy positive relationships with staff and each other. Staff are patient, caring and understanding of young people‟s individual behaviours. As a result, young people experience positive and healthy relationships. A social worker told the inspector, „Staff have positively helped the relationship that I have with this young person, and this has supported the work we have done to date in terms of reducing supervision levels and promoting more independence and relationships.‟ Young people are supported to contribute their thoughts and ideas to young people‟s meetings. These include ideas for trying new activities and meal choices. However, managers do not let young people know whether their requests are agreed or not. This means that young people do not always feel that they are valued members of the household. Young people enjoy a good range of activities to help them to develop their hobbies. For

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Overall experiences and progress of children and young people: good

example, young people make the most of the home‟s extensive grounds. One young person has regular drum lessons and enjoys attending local museums. Young people are encouraged and supported to try new things. Staff are sensitive in striking a balance between favourite activities and new, challenging ones. Staff facilitate family contact. Staff will drive long distances so that young people can see their family. This support has helped strengthen relationships with family members. Young people enjoy their key-work sessions with staff. Sessions focus on identified and prioritised areas of need and risk, based on ongoing assessment and review. Sessions are conducted in planned, as well as opportunistic, ways and significant incidents are treated as an opportunity for learning. Consequently, young people are helped to improve their behaviour and have the chance to discuss personal matters that may be on their minds.

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How well children and young people are helped and protected: good

Comprehensive risk management tools underpin the home‟s safeguarding practice. These management tools include risks around young people going missing from the home, self-harm, sexual exploitation, aggression and offending, recognising rising anger, and ability to empathise and mix socially. Staff encourage young people to talk about situations that make them feel excited, happy, angry or worried and support them to read and understand the feelings of others. Consequently, young people make progress in understanding their feelings and emotions. Young people are safe at the home. Risk assessments are clear and updated after incidents. However, risk assessments are not always read and signed by staff. This hinders the opportunity for a consistent approach to risk management in supporting young people. Staff have good links with the local police. The registered manager has regular Inspection report children‟s home: SC457488 4

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How well children and young people are helped and protected: good

communication with the police to discuss issues such as exploitation hotspots and local crime. Police call in to meet the young people. They become a familiar face and someone who young people can talk to who is independent of the staff. Young people rarely go missing from the home or need to be physically restrained by staff. When incidents do occur, staff talk to the young people to try to understand the reasons behind their change in behaviour. This positive work means that young people receive the help that they need to stay safe. The home is currently using bedroom door alarms to provide additional security to the home. However, current risk assessments surrounding this practice are not reviewed or based on individual young people‟s needs. Nor do they determine if the practice is necessary and proportionate to manage the individual risks. Safe recruitment practice ensures that anyone employed in the home is safe to work

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The effectiveness of leaders and managers: good

The registered manager and staff are committed to helping young people to make progress in all areas of their lives. Team meetings and supervision sessions are effective forums for staff to share up-to-date information about young people‟s progress. Staff feel supported by the manager. The registered manager has ensured that staff are qualified to level 3 in residential childcare within the required period. The requirements made at the last inspection have been met with the exception of the effective review of young people‟s case files. The registered manager has not ensured that young people‟s records contain all of the required information. For example, many young people‟s files do not contain up-to-date local authority care plans. The absence of key documents means that staff are less able to provide tailored care to help improve the well-being of young people. The registered manager works well with families and professionals. This approach is

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The effectiveness of leaders and managers: good

central to practice in the home and ensures that the service meets the aims and objectives contained in the statement of purpose. Staff express a commitment to ensuring that the home is well maintained. However, staff continue to be frustrated that repairs are not routinely completed in a timely manner. Outstanding repairs detract from the overall homely environment.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home Inspection report children‟s home: SC457488 5 knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC457488 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Cambian Group, 4th Floor Waterfront Building, Chancellors Road, Hammersmith Embankment, London W6 9RU

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Inspector

Lisa Walsh, social care inspector Inspection report children‟s home: SC457488 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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