Children's home run by Keys Child Care Limited in Telford and Wrekin

Inspection report children’s home: SC449245 1 SC449245 Registered provider: Bryn Melyn Care

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

The service is owned by a private company. The home is registered to accommodate up to three children. Children come to live at the home as a result of family or placement breakdown. Some children have particular difficulties that either make it very difficult to, or they choose not to, live in a family setting at this time. Some children have experienced abuse. The manager of this home has been in post since 1 January 2018. Her application to register as manager is currently with Ofsted. She is nearing completion of the level 5 diploma in leadership for health and social care and children and young people’s services (residential management pathway).

p.1

Information about this children’s home

Inspection dates: 30 April to 1 May 2018

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: inadequate

p.1

Enforcement action since last inspection:

At the full inspection in January 2018, this home was judged to be inadequate. A restriction notice was issued to stop any admissions of children into the home. Inspection report children’s home: SC449245 2 A monitoring inspection took place in March 2018. The organisation and manager had met all previous requirements and recommendations. The restriction notice was lifted.

p.1

Inspection date Inspection type Inspection judgement

09/01/2018 Full Inadequate 13/02/2017 Interim Improved effectiveness 12/09/2016 Full Good 11/02/2016 Interim Sustained effectiveness Inspection report children’s home: SC449245 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (1)(a)(b)(2)(c))

p.3

Requirement Due date

This specifically relates to the induction, probation and training of seniors, deputies and managers. 30/11/2018

p.3

Overall experiences and progress of children and young people: good

The manager has developed the staff team specifically to meet the needs of the child living at the home. As a result, staff have grown in confidence and built strong relationships with the child, and he is making steady progress in most areas of his life.

p.3

Overall experiences and progress of children and young people: good

Staff ensure that he engages positively in age-appropriate interests and activities. He is a member of community-based clubs, including a local youth club, cadets and his school’s football club. This is widening his social networks and expanding his social experiences.

p.3

Overall experiences and progress of children and young people: good

Staff encourage the child’s contribution in discussions and decisions made about the house, holidays and activities. He feels listened to and actively involved. He has recently researched a list of play equipment that he wants to purchase for use outdoors this summer.

p.3

Overall experiences and progress of children and young people: good

Staff work in partnership with the local authority to ensure that the child accesses educational facilities that best meet his needs. The manager and staff liaise with school professionals and, when necessary, provide robust challenge. Staff promote Inspection report children’s home: SC449245 4 the importance of good educational outcomes. For example, they are currently supporting him in a mainstream school. This is ensuring that his current educational placement is maintained while an alternative package is put in place.

p.3

How well children and young people are helped and protected: good

The involvement of the police to manage incidents within the home has stopped. Incidents of high-risk behaviours and physical intervention have reduced and are now low. Incidents of physically inappropriate sexualised behaviours have also reduced.

p.4

How well children and young people are helped and protected: good

The manager and clinician have provided specific training to staff on managing inappropriate sexualised behaviours and de-escalating challenging behaviours. The clinician has also facilitated discussions on these subjects in monthly staff team meetings. As a result, staff are confidently applying consistent strategies and boundaries, and the child feels safe.

p.4

How well children and young people are helped and protected: good

Staff educate the child, and support him to develop socially appropriate skills. They have regular formal and informal discussions that cover a range of topics, including appropriate behaviours, staying safe, internet safety and positive relationships.

p.4

How well children and young people are helped and protected: good

Significant work has been undertaken to enhance the environment and ensure that it is safe. The manager and staff have involved the child in developing and personalising the bungalow. The garden is well maintained and now ready for play equipment to be purchased.

p.4

The effectiveness of leaders and managers: good

Since the last inspection, the new manager has continued to work hard to drive positive change. As a result, all of the requirements from the January and March 2018 inspections are met.

p.4

The effectiveness of leaders and managers: good

This relatively new staff team has been strengthened by the recruitment of an experienced deputy and two seniors. Staff are feeling well supported by the manager and deputy.

p.4

The effectiveness of leaders and managers: good

The organisation does not currently have induction, probation or mandatory training programmes specific to staff new to management roles. This puts additional responsibility and pressure on the manager. This is especially important, as all her care practitioners are staff new to residential care, and not yet qualified.

p.4

The effectiveness of leaders and managers: good

The manager has developed positive relationships with partner agencies. A social worker stated: ‘She is very proactive and brilliant at communicating.’ The police home care coordinator stated: ‘She is receptive and engages well with the police care home team. The safer neighbourhood officers are also complimentary. From a policing perspective relationships are good and strong, with regular updates from the manager about the child.’ Inspection report children’s home: SC449245 5 The manager has good monitoring systems in place to capture children’s progress and ensure that documentation is up to date. This allows her to understand the strengths within the home and the areas that require development.

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.5

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC449245 6

p.5

Children’s home details

Registered provider address: Edward James House, Hadley, Telford TF1 6QJ

p.6

Inspector

Dawn Bennett, social care inspector Inspection report children’s home: SC449245 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.7