Children's Home run by Esland North Limited in Rotherham

Inspection report children’s home: SC488223 1 SC488223 Registered provider: Esland North Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home provides medium- to long-term care and accommodation for up to three children or young people. Staff provide care for very challenging children and young people who have emotional, social and/or behavioural difficulties as a result of past emotional/sexual or physical trauma. The manager has been registered since June 2017.

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Overall experiences and progress of

children and young people, taking into account

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Outstanding

How well children and young people are helped and protected Outstanding

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Outstanding

The effectiveness of leaders and managers Outstanding

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Outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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Outstanding

Overall judgement at last inspection: good

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Outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC488223 2

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Inspection date Inspection type Inspection judgement

06/06/2017 Full Good 21/09/2016 Interim Sustained effectiveness 11/05/2016 Full Good 03/11/2015 Full Good Inspection report children’s home: SC488223 3

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Overall experiences and progress of children and young people: outstanding

All the children and young people have made exceptional progress from their starting points. This is in all aspects of their development. All the children and young people are attending full-time school or college. Constant encouragement from staff helps to maintain their high levels of attendance and engagement. Children and young people remain motivated due to their involvement in education planning. When needed, staff stay at school to offer children and young people extra support. Staff go the extra mile to prevent school exclusions. Young people sit exams and have aspirations to go to college and university. This is remarkable given their history of sporadic or non-attendance at school. Children and young people enjoy living in a home where staff genuinely care about them. The nurturing staff team provides them with high levels of care and support. Comprehensive care plans outline the highly individualised care that children and young

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Overall experiences and progress of children and young people: outstanding

people receive. Staff know and understand the needs of children and young people exceptionally well. Staff are tenacious if children and young people push boundaries or try to reject their help. This helps build self-worth leading to improved emotional well-being. Children and young people develop strong, trusting relationships with staff. This is a particular strength of the staff team. Many children and young people remain in contact long after they leave. Children and young people speak of this being the best home they have lived in. This is also reflected in positive comments made by their parents. Staff consult with children and young people so that they feel respected and listened to. The children and young people have input into their care planning and are involved in plans for their future. This gives them a sense of ownership as they take part in decision-making processes. Staff undertake excellent key-work sessions with children and young people.

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Overall experiences and progress of children and young people: outstanding

This leads to a greater understanding about important issues affecting their lives. Children and young people’s contact with family is promoted. Staff pay particular attention to building effective relationships with families. This has resulted in increased family contact for all the children and young people. Staff provide considerable practical and emotional support through transporting them a great distance. Children and young people enjoy these improved contact arrangements. The dedication of the staff supports the plan for children and young people to return to their home town. Families and friends who visit the home are welcomed and speak of having a positive and encouraging time.

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How well children and young people are helped and protected: outstanding

Children and young people feel safe due to the protection and intervention of staff. There is a good staff/child ratio to provide a high level of supervision and one-to-one attention. Staff take every opportunity to discuss important topics affecting children and young people. The discussions include sensitive issues, such as safe sexual health and unhealthy relationships. Staff involve children and young people in forming their own risk management plans. This empowers the children and young people to take calculated risks in line with their age and development. This puts them in a stronger position to Inspection report children’s home: SC488223 4 keep safe now and in the future. Children and young people no longer go missing from home. This results in a considerable reduction in risks associated with child sexual exploitation. A benefit of this is that children and young people experience more opportunities like their peers.

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How well children and young people are helped and protected: outstanding

Children and young people receive a high level of emotional support from staff. They no longer use self-harming behaviours to deal with their emotions. The intuitive staff team knows if a child or young person is struggling with their emotions. Staff instinctively notice small changes in children and young people’s presentation. Children and young people feel relaxed to speak to staff about their feelings. Staff are excellent role models for children and young people. They provide good support and guidance and encourage positive social skills and behaviour. Children and young people have improved emotional stability and learn to self-regulate their emotions. This leads to less angry or aggressive outbursts and a reduction in the need for physical interventions. Staff have excellent relationships with colleagues from health, social care and education. They have access to clinical support and advice. Excellent intelligence sharing provides

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How well children and young people are helped and protected: outstanding

staff with agreed therapeutic approaches and strategies. Children and young people benefit from this multi-agency working which provides a consistent approach across different settings.

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The effectiveness of leaders and managers: outstanding

Leaders and managers are inspirational and highly committed. They are innovative and develop new ideas to improve the running of the home. Their hands-on approach shares this passion with the staff team. The manager has excellent management team support. This continues the effective running of the home in her absence. The staff team strives to achieve the best outcomes for children and young people. The stable and knowledgeable staff team provides children and young people with consistency. The permanency of the team gives children and young people the chance to stay in touch when they leave. This maintains the important trusting relationships developed and offers ongoing emotional support. Staff enjoy regular supervision, training and support, thus enabling their personal and professional development. Staff feel valued when managers recognise their improved skills and experience. This has resulted in staff being promoted to higher positions within the

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The effectiveness of leaders and managers: outstanding

company. Children and young people receive care from a highly skilled staff team. Managers promote the use of evaluation and reflection of practice as soon as staff begin to work at the home. Managers inspire staff to use research and keep abreast of new developments. This results in continued and improved practice.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives Inspection report children’s home: SC488223 5 of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC488223 6

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Children’s home details

Registered provider: Esland North Limited

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Children’s home details

Registered provider address: Suite 1, Riverside Business Centre, Foundry Lane, Milford, Belper, Derbyshire DE56 0RN

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Inspector

Tina Ruffles, social care inspector Inspection report children’s home: SC488223 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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