Children's Home run by Fairways Care (UK) Limited in Bournemouth, Christchurch and Poole

Inspection report children’s home: SC391708 1 SC391708 Registered provider: Fairways Care (UK) Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

 The home is registered for up to two children up to the age of 18 years.  The home provides care for children who may have experienced trauma and/or family separation.  The children’s home is owned by a private company that operates two other children’s homes.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC391708 2

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Inspection date Inspection type Inspection judgement

31/05/2017 Full Good 14/03/2017 Interim Sustained effectiveness 26/07/2016 Full Outstanding 23/03/2016 Interim Sustained effectiveness Inspection report children’s home: SC391708 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

5: Engaging with the wider system to ensure children’s needs are met

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Requirement Due date

In meeting the quality standards, if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (c))

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Requirement Due date

This particularly refers to the registered manager escalating her concerns with the placing authority in a timely manner. 25/06/2018

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Requirement Due date

44: Independent person: visits and reports

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month. When the independent person is carrying out a visit, the registered person must help the independent person, if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires. (Regulation 44 (1)(2)(a))

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Requirement Due date

In particular, the independent person is required to consult with children’s social workers, especially when the placing authority has parental responsibility. 25/06/2018

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Overall experiences and progress of children and young people: good

Children receive high-quality, individualised care, provided by staff with whom they have strong, trusting relationships. Children are listened to and respected by staff. Staff know Inspection report children’s home: SC391708 4 the children they care for very well; they prioritise their needs, ensuring that the quality of children’s daily experiences are good.

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Overall experiences and progress of children and young people: good

Excellent admission processes are used to ensure that children have a positive experience when moving into the home. Leaders and managers tailor the moves to meet each child’s individual needs. The registered manager assesses potential risks effectively and ensures that children’s needs are compatible.

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Overall experiences and progress of children and young people: good

From their starting points, children are making excellent progress to achieve well at school. Some children had been out of education for some time, but are now attending school full time. The staff team has built very effective relationships with the children’s school. Working strategies about how to manage the children’s behaviour effectively are shared between the home and the school. This shared approach provides children with consistency of care.

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Overall experiences and progress of children and young people: good

Children are making good progress in their emotional development, social skills and self- esteem. Children are learning about how their behaviours impact on others and are learning how to share space and time with staff and with other children. A good example of children sharing physical space positively and learning how to work together resulted in them building a den in the garden.

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Overall experiences and progress of children and young people: good

Children take part in a vast range of fun and purposeful activities. Some of these activities involve children learning practical skills such as cooking to help to prepare them for adult life.

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Overall experiences and progress of children and young people: good

Children are provided with additional specialist help when they need it. This includes support from a range of therapists. Since the previous inspection, leaders and managers have developed the therapeutic approach used in the home. The staff team is undergoing a level 3 award in ‘Understanding Therapeutic Childcare’. This has led to the staff team having a greater understanding of the children’s behaviours, why they happen and how to help the children.

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How well children and young people are helped and protected: good

Safeguarding systems are strong. Staff demonstrated a good working knowledge of the safeguarding systems, and they implement them well. The rigorous action taken by staff in response to child protection concerns helps to keep the children safe.

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How well children and young people are helped and protected: good

Staff manage children’s behaviour well. The approach to using sanctions has changed. Staff now use natural consequences to help children to develop positive behaviour. Children are supported to talk about their behaviour and understand the impact of negative behaviours on themselves and others.

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How well children and young people are helped and protected: good

Children feel safe and settled living here. Consequently, incidents and behaviours that place children at risk, such as children going missing from the home, have decreased.

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How well children and young people are helped and protected: good

The use of restraint has decreased and is only used when necessary to protect children Inspection report children’s home: SC391708 5 when they are placing themselves or others at risk of harm. When children are restrained, they are provided with the opportunity to talk through what happened with a member of staff who was not involved in the restraint. This was a recommendation made at the previous inspection and is now met.

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How well children and young people are helped and protected: good

Staff help children to keep themselves safe. Together, they have undertaken work on safe use of the internet, sex education and diversity. As part of the work on diversity and different cultures, children designed their own anti-racism posters. Children are developing an understanding of risks, keeping safe and learning to live together.

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The effectiveness of leaders and managers: outstanding

The manager is very experienced and well qualified for the role. She has a clear and accurate understanding of the home’s strengths and areas for improvement. The manager identifies and implements creative ways to develop the home and ensure positive outcomes for children. An example of an innovative approach relates to ensuring that children who leave or who are preparing to leave the home receive consistent care and develop positive relationships with the adults whom they will live with. Future carers are welcomed into the home and work alongside staff to get to know the children and understand their needs. Once a child has left the home, the staff team from the children’s home will provide ongoing support to the child and their new carers. This approach is helping children to develop and maintain important relationships.

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The effectiveness of leaders and managers: outstanding

The manager is ambitious for the children in her care and for the staff team. She is an excellent role model and her ambitious approach is threaded throughout the staff team’s work. The manager supports the team to continually develop its skills to provide children with the best opportunities possible.

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The effectiveness of leaders and managers: outstanding

The staff team is enthusiastic and demonstrates care and nurture for the children. This care and enthusiasm was particularly evident in how staff spoke about the children. On hearing about a child’s educational achievements, a member of staff said to the inspector that they felt ‘like a proud parent’.

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The effectiveness of leaders and managers: outstanding

Seeking children’s views is evident throughout all of the work undertaken by the staff team. Staff recognise that talking with and listening to children helps the children to develop their understanding of the past and what they want to achieve in the future. The manager and staff use children’s feedback to improve the ways they help the children.

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The effectiveness of leaders and managers: outstanding

The staff team receives very good quality training that equips them with the skills they need to meet the children’s needs. In addition, the staff team now receives good-quality, individual supervision alongside group supervision sessions. These sessions enable the team to reflect on their practices as a group and has led to a more cohesive team and consistency of approach when working with the children.

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The effectiveness of leaders and managers: outstanding

Overall, feedback received by the home from external professionals has been very positive. Social workers have praised staff for their commitment to children, the progress Inspection report children’s home: SC391708 6 children have made and the quality of the staff team’s communication. The manager has challenged a placing authority for not providing important up-to-date documents about a child. However, at the time of this inspection, the manager had not escalated this concern to senior managers in the authority when previous requests had not been actioned by the authority.

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The effectiveness of leaders and managers: outstanding

The independent visitor does not routinely consult with the adults who have parental responsibility for the children, to gain feedback on the standard of care that the home is providing. The manager has recognised this omission and is taking steps to rectify it.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC391708 7

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Children’s home details

Registered provider: Fairways Care (UK) Limited

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Children’s home details

Registered provider address: Fairways House, Mount Pleasant Road, Northam, Southampton SO14 0QB

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Children’s home details

Registered manager: Maria Pazdzior-Arnold

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Inspector

Wendy Anderson, social care inspector Inspection report children’s home: SC391708 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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