Children's Home run by Pilgrims Corner Limited in Kent

Inspection report children‟s home: SC473891 1 SC473891 Registered provider: Pilgrims Corner Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered for up to two children who have emotional and/or behavioural difficulties and is one of four operated by a small, privately owned organisation. The home shares a manager with a same-size home, situated nearby. The company also owns a separately registered school, which young people may attend.

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Information about this children’s home

Judgement at last inspection: Good with the effectiveness of leaders and managers requiring improvement to be good

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Information about this children’s home

Date of last inspection: 3 November 2017

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has improved effectiveness. During this inspection period, this two-bed home has continued to operate as a single placement provision. One young person has moved out and one has moved in. A gap between the placements enabled planned redecorating to be carried out and the opportunity was also used for reorganising the staff team. The needs and risks associated with the young people who move in are clearly understood because procedures and practices in obtaining and assessing relevant information, before the young people move in, have improved. Relevant and clear plans for managing young people‟s identified risks guide staff in keeping young people safe and promoting their well-being. Plans, however, fall short of identifying triggers and underlying reasons for risk-taking and challenging behaviours, as

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and young people since the most recent full inspection

Inspection report children‟s home: SC473891 2 well as in setting out how these can be systematically addressed. The young people speak positively about the staff. They express assurance that staff care about them and are focused on keeping them safe and helping them to make progress. Staff seek and seize opportunities for meaningful engagement with the young people around issues of concern and anxiety. The staff team seeks to understand the reasons why placements have broken down and what lessons can be learned for the future. Family members and placing social workers express pleasant surprise at the great reduction in incidents of challenging behaviours involving the young people since moving in. Similarly noted is the improved physical well-being and appearance of the young people, as well as their engagement with education and staff. The staff liaise closely with families, placing social workers, teachers and other

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and young people since the most recent full inspection

professionals to focus, co-ordinate and maximise efforts to support the young people‟s progress and to improve their perception of the world. The stability of the staff team has improved and its capacity to provide consistent, child- focused care has increased. A meaningful system of annual appraisal and staff development is being introduced. However, standardised, consistent and effective staff supervision has yet to become embedded. Currently, the manager does not display a sufficient grip on the day-to-day running of the home, and systems for monitoring the quality of care of, and progress made by, the young people need to be further improved. At the previous inspection, five requirements were set and one recommendation made. All but one requirement, in relation to the statement of purpose, have been met.

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Inspection date Inspection type Inspection judgement

03/11/17 22/06/2016 Full Interim Good Improved effectiveness

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Inspection date Inspection type Inspection judgement

10/03/2016 Interim Sustained effectiveness 24/11/2015 Full Good 04/02/2015 Interim Sustained effectiveness

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Statutory requirements

Inspection report children‟s home: SC473891 3 This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must compile in relation to the children‟s home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1. (Regulation 16(1)) In particular, ensure that this covers the arrangements for the professional supervision of staff. 31/05/18

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Recommendations

 The registered person must have systems in place so that all staff, including the manager, receive supervision of their practice from an appropriately qualified and experienced professional, which allows them to reflect on their practice and the needs of the children in their care. Also to maintain a record of supervision that provides evidence that supervision is being delivered in line with regulation 33(4)(b). („Guide to the children‟s homes regulations including the quality standards‟, page 61, paragraphs 13.2 and 13.3)  The registered manager should ensure that clear strategies are in place to manage and reduce the identified risks for each child. („Guide to the children‟s homes regulations including the quality standards‟, page 43, paragraph 9.10)  The registered person should oversee the welfare of the children in their care through observation and engagement with: each child; the home‟s staff; each

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Recommendations

child‟s family/carers where appropriate; and professionals involved in the care or protection of each child. („Guide to the children‟s homes regulations including the quality standards‟, page 55, paragraph 10.23)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out Inspection report children‟s home: SC473891 4 under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟.

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Children’s home details

Registered provider: Pilgrims Corner Limited

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Children’s home details

Registered provider address: Suite 5, The Links, Herne Bay, Kent CT6 7GQ

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Inspector:

John Pledger, social care inspector Inspection report children‟s home: SC473891 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector:

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Inspector:

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Inspector:

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

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