Children's home run by Roseberry Specialist Care Centres Ltd in Sunderland

Inspection report children’s home: SC430002 1 SC430002 Registered provider: Roseberry Specialist Care Centres Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered to accommodate up to six children and young people who have learning and/or physical disabilities. It is owned and operated by an independent provider .

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Enforcement action since last inspection:

A restriction of accommodation notice was issued on 28 February 2018 in relation to a serious event involving staff. Following a multi-agency strategy meeting on 12 March 2018 the restriction was lifted, as it was found that the organisation had acted appropriately in response to the incident.

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Enforcement action since last inspection:

An anonymous complaint was made to Ofsted on 5 March 2018. Following a case review on 8 March 2018, the complaint was closed.

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and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has declined in effectiveness.

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and young people since the most recent full inspection

Both recommendations made at the previous inspection have been met.

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and young people since the most recent full inspection

Two young people have moved out of the home. They moved in a planned way to a specialist adult service. The moves went well, and staff worked closely with the service, helping make the transition go smoothly. Inspection report children’s home: SC430002 2 One young person has recently moved into the home. This was a planned admission. The social worker said, ‘I am really pleased with the help and support the staff have given him to settle into the home. They have undertaken specialist training to enable them to meet his needs.’

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and young people since the most recent full inspection

Care plans and risk assessments are in place for the three young people who currently live at the home. Such plans are very formulaic, with generic statements. There is no sense of the plans and risk assessments linking through to give a clear message to staff. This does not enable the staff to meet the needs of the young people in a planned and structured way. Closer and more regular management monitoring would ensure that plans and risk assessments are more effective.

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and young people since the most recent full inspection

Staff use physical interventions to help the young people regulate their behaviour. All of the staff are trained in the use of such interventions. The records in the restraint log are not in sequence, which make it hard to follow. Records of the interventions do not contain enough information and they use broad statements. This means that it is not always possible to make a clear evaluation of events.

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and young people since the most recent full inspection

The language used in the recording of safeguarding incidents is not always non- judgemental or clear. Management monitoring of these incidents is not carried out in a consistent manner. This has resulted in a failure to notify Ofsted of serious incidents.

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and young people since the most recent full inspection

The young people are able to participate in a wide range of activities. They are consulted on what they would like to do and are provided with the support needed for them to take part. Meals out, shopping trips, visits to local parks and days out to theme parks are all enjoyed by the young people. A parent said, ‘My son is now able to go out to parks and restaurants, which is lovely. I was not able to manage this on my own. The staff have helped him lots.’

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and young people since the most recent full inspection

The staff have undertaken training to help them to carry out healthcare tasks competently. This increases staff confidence and promotes the young people’s safety and well-being. However, the lack of healthcare plans means that the young people do not receive planned care to help them achieve health and well-being.

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and young people since the most recent full inspection

Records identify that supervision is not taking place on a regular basis. Notes are not kept in any recognisable format and are very brief. There is no reflective practice evident within supervision and safeguarding is not an agenda item. This means that the staff are not able to reflect on practice or get support to meet the young people’s needs effectively.

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and young people since the most recent full inspection

The home appears rather run down. The lounge had no curtains and most of the carpets were in need of cleaning. The young people’s bedrooms are large and contain lots of personal items. However, the duvet covers and soft furnishings are in need of replacement. A large garden surrounds the home. At the rear there are a number of vegetable plots and play equipment. The young people are able to have bikes and like riding around the garden. There is a large building adjacent to the home, called the den. Inspection report children’s home: SC430002 3 It is a large, comfortable room with a piano, a chill-out area, arts and craft materials, a number of board games and a pool table. This room is well used and is a nice space for parents to spend time with the young people. There is also a well-equipped sensory room. The organisation does have a plan in place to address the shortfalls in the appearance of the home.

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and young people since the most recent full inspection

Social workers and parents spoken with during the inspection all stated that communication and information sharing is good. A parent said, ‘The staff speak to me all the time and keep me informed. I go to the home often and I have helped to cook meals that my son likes, which helps him keep in touch with his culture and heritage.’

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and young people since the most recent full inspection

The registered provider has notified Ofsted that the registered manager is currently suspended from his post. The deputy manager is currently acting up as the manager of the home.

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and young people since the most recent full inspection

Five statutory requirements and three recommendations have been made.

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Inspection date Inspection type Inspection judgement

20/06/2017 Full Good 27/10/2016 Interim Declined in effectiveness 19/07/2016 Full Requires improvement 03/12/2015 Full Good

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The health and well-being standard is that the health and well- being needs of children are met. In particular the standard in paragraph (1) requires the registered person to ensure that the staff help each child to achieve the health and well-being outcomes that are in the 13/04/2018 Inspection report children’s home: SC430002 4 child’s relevant plans. (Regulation 10 (1)(a)(i)) The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure that staff assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; help each child to understand how to keep safe. (Regulation 12 (1)(2)(a)(i)(ii)) This is in particular regard to all of the young people having

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Requirement Due date

robust risk assessments that are shared with the young people 13/04/2018

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that helps children to aspire to their full potential and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home, use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(f)(h)) 13/04/2018

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Requirement Due date

The care planning standard is that children receive effectively planned care in or through the children’s home and have a positive experience of arriving at or moving on from the home. In particular, the standard in paragraph (1) requires the registered person to ensure that each child’s relevant plans are followed; that staff help each child to access and contribute to the records kept by the registered person in relation to the child. (Regulation 14 (1)(c)(f)) 13/04/2018

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 13/04/2018

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Recommendations

Inspection report children’s home: SC430002 5  As set out in regulations 31-33, the registered person is responsible for maintaining good employment practice. They must ensure that recruitment, supervision and performance management of staff safeguards children and minimises potential risks to them. (‘Guide to the children’s home’s regulations including the quality standards’, page 61, paragraph 13.1)  A record of supervision should be kept for staff, including the manager. The record should provide evidence that supervision is being delivered in line with regulation. (‘Guide to the children’s home’s regulations including the quality standards,’ page 61, paragraph 13.3)  Supervision of staff practice should ensure that individual adults in the home are engaged in the safeguarding culture of the home so they understand what they would need to do if they found other staff misusing or abusing their position to

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Recommendations

the detriment of the safety of a child. (‘Guide to the children’s home’s regulations including the quality standards, page 43, and paragraph 9.14)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework,’ this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards.’

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Children’s home details

Registered provider: Roseberry Specialist Care Centres Limited

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Children’s home details

Registered provider address: 1st Floor Valley View Care Centre, Back Lane, Penshaw, Houghton Le Spring DH4 7ER Inspection report children’s home: SC430002 6 Responsible individual: Ronald McNamara

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Inspector

Dot McGough, social care inspector Inspection report children’s home: SC430002 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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