Children's home run by Care Management Group Limited in Mole Valley

Interim inspection report children’s home: SC037152 1 SC037152 Registered provider: Care Management Group Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately run children’s home. It provides care and accommodation for up to five young people who have autistic spectrum disorder and/or special needs and/or learning difficulties.

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has improved effectiveness.

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and young people since the most recent full inspection

Young people receive good-quality care at this home. Young people experience long- term placements and benefit from the stability and consistent routines offered. Young people generally make good progress from their starting points. Sometimes, progress is slow or inconsistent due to the young people’s complex needs. All the young people living at the home have 100% attendance in education. The registered manager and staff support young people to attend routine health appointments. This helps to ensure that young people remain healthy and that any complex health needs are monitored. Young people make progress and continue to learn new skills, for example helping with household tasks, eating healthily and learning to look after themselves.

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and young people since the most recent full inspection

Young people benefit from planned transitions when they first move into the home or when they move to a new placement. Careful planning takes place to prepare young people for moves or transitions of any kind. Staff help young people by using specially Interim inspection report children’s home: SC037152 2 prepared social stories, so that they have time to understand what is happening and get used to any changes around them. Leaders and managers consider new referrals to the home very carefully. They assess the impact that any new referrals will have on existing young people living at the home. The registered manager visits new young people at their home/placement and at their school before making a decision about admission. This helps protect the stability of the home and prevents placements from breaking down.

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and young people since the most recent full inspection

Leaders and managers have continued to improve their organisation and monitoring of the service. An independent person visits the home once a month and prepares a report that takes into account feedback from parents and professionals. The independent person makes recommendations that have helped the registered manager to improve the service. The registered manager undertakes a thorough review of the quality of care provided at the home. This helps the leaders and managers to evaluate and develop the service. An area for development is staff retention. Leaders and managers identified that a workforce development plan is needed and plan to meet with the independent person to seek consultancy on this.

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and young people since the most recent full inspection

Leaders and managers have improved the level of support offered to staff through offering supervision that is more regular, team meetings and access to training. Staff have all undertaken training on the risk of child sexual exploitation and the risk of radicalisation. This helps staff to understand the vulnerability of young people to exploitation online or when out in the community.

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and young people since the most recent full inspection

The ratio of staff to young people is high. This helps to prevent incidents and allows staff to closely supervise and offer high levels of interaction with young people. The registered manager makes appropriate notifications to Ofsted and to placing authorities if significant events occur, although these are rare. The registered manager also works closely with the positive behaviour support team to analyse and understand patterns in behaviours. This helps the staff team to find strategies to manage and prevent behaviours before they escalate.

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and young people since the most recent full inspection

The leaders and managers have met the one requirement and four recommendations made at the last full inspection in August 2017. The requirement and three of the recommendations are fully met and good progress is made with regard to the fourth recommendation. This recommendation is repeated to ensure continued progress in collating various photographs of activities and young people’s time in the home into a life storybook. Interim inspection report children’s home: SC037152 3

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Inspection date Inspection type Inspection judgement

16/08/2017 Full Good 27/03/2017 Interim Improved effectiveness 01/11/2016 Full Requires improvement 15/03/2016 Interim Sustained effectiveness

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Recommendations

 Ensure that the home’s records on each child represent a significant contribution to their life history. Staff should understand their important role in encouraging the child to reflect on and understand their history, according to their age and understanding. Staff should keep and encourage children to keep appropriate memorabilia of the time spent living at the home and help them record significant life events. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.5)  The registered person should have a workforce plan which can fulfil the workforce related requirements of regulation 16, schedule 1 (paragraphs 19 and 20) (‘Guide to the children’s homes regulations including the quality standards’, page 53, paragraph 10.8)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it Interim inspection report children’s home: SC037152 4 meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider: Care Management Group Limited

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Children’s home details

Registered provider address: The Care House, Randalls Way, Leatherhead, Surrey KT22 7TW

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Inspector

Christine Kennet, social care inspector Interim inspection report children’s home: SC037152 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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