Children's home run by Tulip Care Two Limited in Redbridge

Inspection report children‘s home: SC411832 1 SC411832 Registered provider: Tulip Care Two Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately run home. It is registered to provide care and accommodation for up to four young women who have emotional and/or behavioural difficulties. The home is also registered to provide education.

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Information about this children’s home

Judgement at last inspection: not judged

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Information about this children’s home

Date of last inspection: 15 November 2017

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged good at the last full inspection. At this interim inspection the home was ‗not judged‘.

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and young people since the most recent full inspection

The home has not been operational since 9 July 2017. On that day, a young person started a fire. The fire caused limited damage to one area of the home. However, the fire triggered a sprinkler system which was faulty. The faulty sprinkler system caused significant and widespread damage to the whole building. The premises became unsafe and uninhabitable.

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and young people since the most recent full inspection

The responsible individual managed the home‘s temporary closure well. The young people were moved to a sister home. The staff members from this home joined the staff team of the sister home, on a temporary basis. This meant that the young people continued to receive consistency of care.

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and young people since the most recent full inspection

Extensive building work is in progress. Once that is completed, the whole environment will be refurbished. The current forecast is for the building to be ready by June 2018. Inspection report children‘s home: SC411832 2 The home has not had a registered manager since 30 September 2016. Despite numerous recruitment efforts, the registered provider has not been effective in appointing an appropriate manager for the home. The responsible person stated that she would not consider reopening the home before a manager has been appointed and has applied to register with Ofsted. Ofsted receives regular updates from the responsible person. Ofsted also receives monthly monitoring reports from an independent visitor to the home.

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and young people since the most recent full inspection

The requirements and recommendations from the last inspection are included in this report. The compliance and progress with those requirements and recommendations will be checked at the next full inspection, once the home reopens.

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Inspection date Inspection type Inspection judgement

15/11/2017 Interim Not judged 17/01/2017 Interim Sustained effectiveness 29/06/2016 Full Good 06/01/2016 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‘s Homes (England) Regulations 2015 and the ‗Guide to the children‘s homes regulations including the quality standards‘. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that the staff members are fit to work at the home. The requirement is:

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Requirement Due date

The individual has the appropriate experience, qualifications and skills for the work that the individual is to perform.

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Requirement Due date

The relevant date is— in the case of an individual who starts working in a care role in a home after 1 April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or in the case of an individual who was working in a care role in a 01/06/2018 Inspection report children‘s home: SC411832 3 home on 1 April 2014, 1 April 2016. (Regulation 32(3)(b)(4)(a)(b)(5)(a)(b)) Appointment of manager

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Requirement Due date

The registered provider must appoint a person to manage the children‘s home if— there is no registered manager in respect of the home.

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Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of— the name of the person so appointed; and the date on which the appointment takes effect. (Regulation 27(1)(a)(2)(a)(b)) 01/05/2018

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Recommendations

 Staff should continually and actively assess the risks to each child and the arrangements in place to protect them. Where there are safeguarding concerns for a child, their placement plan, agreed between the home and their placing authority must include details of the steps the home will take to manage any assessed risks on a day-to-day basis (‗Guide to the children‘s homes regulations including the quality standards‘, page 42, paragraph 9.5). In particular, staff should receive training in relation to assessing the risks of child sexual exploitation which takes account of the vulnerability of each young person.  Please see regulation 23. Care must be taken to ensure that prescribed medicines are only administered to the individual for whom they are prescribed. Medicines must be administered in line with a medically approved protocol (‗Guide to the children‘s homes regulations including the quality standards‘, page 35, paragraph

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Recommendations

7.15). In particular, each young person should have an individualised record of all of the over-the-counter medicines that are administered.  Staff should be familiar with the home‘s policies on record keeping and understand the importance of careful, objective and clear recording (‗Guide to the children‘s homes regulations including the quality standards‘, page 62, paragraph 14.4). In particular, in order to ensure that young people are not placed at risk as a result of staff misunderstanding or misinterpreting the information‘  The Statement of Purpose is of particular importance to the purpose and quality of care standard. Homes are required to develop and keep under review a ―Statement of Purpose‖ (regulation 16 and schedule 1) and in particular Ofsted must be informed of any change of Registered Manager. (‗Guide to the children‘s homes regulations including the quality standards‘, page 14, paragraph 3.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives Inspection report children‘s home: SC411832 4 of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‘s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‗Social care common inspection framework‘, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‘s Homes (England) Regulations 2015 and the ‗Guide to the children‘s homes regulations including the quality standards‘.

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Children’s home details

Registered provider: Tulip Care Two Limited

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Children’s home details

Registered provider address: 19–20 Bourne Court, Southend Road, Woodford Green, Essex IG8 8HD

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Inspector

Seka Graovac, social care inspector Inspection report children‘s home: SC411832 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‘s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‘s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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