Children's home run by Prestige Adolescent Care and Education Limited in Stoke-on-Trent

Inspection report children’s home: SC407933 1 SC407933 Registered provider: Prestige Adolescent Care and Education Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

A small private company provides this service. Ofsted registered the home to provide care and accommodation for up to four children who may have emotional and/or behavioural difficulties.

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Information about this children’s home

Date of last inspection: 10 October 2017

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has improved effectiveness.

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and young people since the most recent full inspection

At the last inspection in October 2017, one requirement and five recommendations were raised. These have been met. The statement of purpose has been updated and there is a new children’s guide. This helps to ensure that stakeholders have up-to-date information about the service and that children can learn about the home before they arrive. The registered manager has updated the medication and safeguarding policies. These provide staff with clear guidance and processes to follow when undertaking their role. For example, all new staff employed by the home are required to undertake mandatory medication training.

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and young people since the most recent full inspection

The home is currently undergoing a change of registered manager. To limit the impact on young people, a planned handover is taking place over a set period of time. This means that young people are provided with continuity and support to manage this transition. Inspection report children’s home: SC407933 2 Since the last inspection, there has been one new admission and one young person has moved on. The registered manager and staff team have worked hard to enable planned moves for young people, either in or out of the home. For example, staff supported a young person’s move back to his parents’ care. They facilitated contact with his family, and his visits increased over time. This enabled the young person to prepare well for his return home.

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and young people since the most recent full inspection

Staff follow young people’s plans appropriately, and provide care to meet the aims and objectives set out by the placing authority. The social worker for the young person who is new to the home said, ‘(The staff) have really followed plans put in place, in particular the introduction of contact with (the child’s) dad’.

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and young people since the most recent full inspection

Young people continue to be provided with good-quality, child-focused and attentive care by staff. For example, a young person said, ‘I have been gifted with the staff’s and manager’s support while at the home. Thanks, guys’. As a result of the good care that they receive, young people continue to make progress.

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and young people since the most recent full inspection

Staff encourage young people to participate in a range of activities. These include trampolining, cricket and football, and going to the gym and the cinema. These social activities allow young people to develop their sense of achievement and self-esteem. Furthermore, young people are making positive social links in the local community.

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and young people since the most recent full inspection

Staff are responsive to the needs of young people. They understand young people’s risks and have clear risk management strategies in place. Staff follow the guidance and strategies contained in the risk assessments, and this helps to keep young people safe. Behaviour management continues to be focused on using rewards and praise to promote positive behaviour. This has led to a reduction in the number of incidents requiring staff to physically intervene to keep young people safe. When physical interventions do occur, the registered manager has been able to reflect on these incidents with staff and young people. Good oversight promotes young people’s safety and welfare.

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and young people since the most recent full inspection

The registered manager and staff team work in partnership with other professionals, including education providers and placing local authorities. Complaints are minimal and, when raised, are dealt with quickly. Young people learn the outcome to their complaint. As a result, they feel listened to. Staff also undertake regular key-working sessions, and this means that young people are able to express their views and cover a wide range of topics.

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and young people since the most recent full inspection

The home is currently being redecorated. Young people are looking forward to having input into redecorating their bedrooms. This will allow the young people to express their individuality at the home.

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and young people since the most recent full inspection

One recommendation has been raised at this inspection. This relates to ensuring that all those responsible for supervising staff receive training on how to do this effectively. Inspection report children’s home: SC407933 3

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Inspection date Inspection type Inspection judgement

10/10/2017 Full Good 27/03/2017 Interim Improved effectiveness 30/11/2016 Full Requires improvement 18/03/2016 Interim Sustained effectiveness

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Recommendations

 Ensure that the registered person has systems in place so that all staff, including the manager, receive supervision of their practice from an appropriately qualified and experienced professional, which allows them to reflect on their practice and the needs of the children assigned to their care. (‘Guide to the children’s homes regulations including the quality standards’, page 61, paragraph 13.2) This is with regard to ensuring that the deputy manager receives training in how to deliver effective staff supervision.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC407933 4

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Children’s home details

Registered provider: Prestige Adolescent Care and Education Limited

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Children’s home details

Registered provider address: Genesis Centre SO8, Unit 18 North Staffs Enterprise Centre, Innovation Way, Stoke-on-Trent ST6 4BF

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Inspector

Sarah Junor-Fitzpatrick, social care inspector Inspection report children’s home: SC407933 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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