Children's home run by Hull City Council in Kingston upon Hull, City of

Interim inspection report children’s home: SC034706 1 SC034706 Registered provider: Kingston upon Hull City Council Interim inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The local authority owns and runs this home. It is registered to provide care and accommodation for up to four young people, irrespective of gender, who may have emotional and/or behavioural difficulties.

p.1

Judgement at last inspection: inadequate

Date of last inspection: 19 December 2017

p.1

Enforcement action since last inspection:

The home was subject to three compliance notices that were issued after the last full inspection. These notices were in relation to the quality and purpose of care, protection of children and the leadership and management quality standards. At a monitoring visit on 31 January 2018, the required actions had not been made within the set timescales. The compliance notices were issued again to the registered provider. A restriction of accommodation notice is in place.

p.1

and young people since the most recent full inspection

This home was judged inadequate at the last full inspection. At the interim inspection, Ofsted judges that it has improved effectiveness. Since the monitoring visit, the registered manager has been replaced with a temporary manager. Senior managers in the local authority are aware of the strengths and weaknesses of the home and along with the new manager have taken action to make improvements. All three compliance notices and all but one of the requirements from the last full inspection are met. Interim inspection report children’s home: SC034706 2 There are new in-house care plans in place, which are linked to the local authority’s relevant plans for each young person. Young people talk to staff about their needs and how they want to be supported. This informs young people’s plans and day-to-day support. For example, after discussing the safety arrangements in place, one young person commented, ‘There is nothing more you can do to help keep me safe.’ Young

p.1

and young people since the most recent full inspection

people are included in judging their own progress and demonstrating that they are safer, happier, doing well at school and have better relationships with staff. There is a more structured approach to key working and engaging young people in important aspects of their development to help them to achieve more. The levels of personalised care are higher and young people are benefiting as a result. Staff are spending more time with young people and asking them more about what they want from the home. One young person has extra pocket money that he uses to play pool with his friends. Staff are planning an independence programme to promote a young person’s life skills and considering installing satellite television that another young person requested. Young people spend more time in the home and have started to do some cooking with staff. The frequency and intensity of aggressive incidents are significantly lower and young people are not missing from home as much as they were

p.2

and young people since the most recent full inspection

before. Missing from home practice is better. Action plans contain clear timescales for when to report young people missing and staff are consistently spending more time looking for young people. Records of going missing from home incidents are more detailed and recording systems are more organised. Consequently, there is an improvement in how well staff protect young people from harm and the manager has a better oversight of staff practice. The aims and objectives of the home and changes required as a result of the last inspection are clear to staff. The manager uses regular team meetings and supervision to support and guide staff in making necessary improvements. There is a new team plan and appropriate delegation of tasks to the senior team and staff. Staff morale is higher, vacancies in the senior team are covered with experienced staff and the whole staff team is more cohesive. These competent leadership and management arrangements are

p.2

and young people since the most recent full inspection

improving the standards of care for young people. There is a more thorough system of internal monitoring of the management of the home and how well young people are looked after. For an interim period, there is weekly oversight from a senior manager, which will become monthly when standards of care are consistently higher. This is improving the management arrangements and quality of life for young people, such as fixing the landline telephone that young people use. There are arrangements to track staff training and ensure that all mandatory training is up to date. Tracking of non-mandatory training is less effective. This means that there are still gaps in providing all staff training about safeguarding matters, such as training around child sexual exploitation. There is no direct impact on young people, but there is the potential for staff not to have the right skills and knowledge with the current system

p.2

and young people since the most recent full inspection

for monitoring training needs. Interim inspection report children’s home: SC034706 3

p.2

Inspection date Inspection type Inspection judgement

19/12/2017 Full Inadequate 26/01/2017 Interim Sustained effectiveness 06/09/2016 Full Requires improvement 15/07/2016 Full Inadequate

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that helps children aspire to their potential and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (2)(c)) In particular, ensure that there is a thorough system in place to track what is considered as non-mandatory training. Provide staff with the training that they require, especially with regards to training around child sexual exploitation. 30/06/2018

p.3

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is Interim inspection report children’s home: SC034706 4 making for the children and young people whom it is trying to help, protect and look after.

p.3

Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.4

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

p.4

Children’s home details

Registered provider address: The Guildhall, Alfred Gelder Street, Hull HU1 2AA

p.4

Inspector

Simon Morley, social care inspector Interim inspection report children’s home: SC034706 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.4

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.5