Children's home run by Marlowe Child & Family Services Limited in Tewkesbury

Inspection report children‟s home: SC016696 1 SC016696 Registered provider: Marlowe Child & Family Services Limited Interim inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is registered to provide care and accommodation for up to four children or young people who have emotional and/or behavioural needs. It is part of a group of five homes managed by a private provider.

p.1

Information about this children’s home

Judgement at last inspection: not judged

p.1

Enforcement action since last inspection:

Since the interim inspection in January 2018, the decision to serve a notice to cancel the children‟s home registration has continued.

p.1

and young people since the most recent full inspection

This home was judged requires improvement at the last full inspection.

p.1

and young people since the most recent full inspection

At this interim inspection, the home was not judged.

p.1

and young people since the most recent full inspection

The home was closed in July 2016, and children have not lived here since. It was therefore not possible to review the one requirement and three recommendations set at the last full inspection in September 2015. These will remain until such time when it is possible to judge whether they have been met.

p.1

and young people since the most recent full inspection

At the interim inspection in January 2018, two requirements were set in relation to monitoring of the home. Since that time, an independent visitor has visited the home and a report about the findings of the visit has been sent to Ofsted. Inspection report children‟s home: SC016696 2 At this inspection, the premises were in satisfactory order. However, the home does not have a manager or a staff team. As a result, it is not ready to accommodate children.

p.1

and young people since the most recent full inspection

The registered provider has indicated that they do not intend to open this home prior to the resolution of the current enforcement action. However, should the home decide to accept placements, it is required to inform Ofsted of its intention before it does so.

p.2

Inspection date Inspection type Inspection judgement

02/01/2018 Interim Not judged 29/03/2017 Interim Not judged 06/10/2016 Interim Not judged 29/09/2015 Full Requires improvement

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

p.2

Requirement Due date

22: Contact and access to communications

p.2

Requirement Due date

The registered person must ensure that children are provided at all reasonable times with access to a telephone on which to make and receive calls in private, which they may use without reference to persons working in the home.

p.2

Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every six months.

p.2

Requirement Due date

The registered person must supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed.

p.2

Requirement Due date

(Regulation 45(1), (4)(a)) 05/02/2018 Inspection report children‟s home: SC016696 3

p.2

Recommendations

 Ensure a record of supervision should be kept by staff, including the manager. The record should provide evidence that supervision is being delivered in line with regulation 33(4)(b). In particular, these records should contain an action plan which should be revisited at the next supervision session. („Guide to the children‟s homes regulations including the quality standards‟, page 61, paragraph 13.3)  Ensure the children‟s home is a nurturing and supportive environment that meets the needs of the children, they will, in most cases be homely, domestic environments. In particular, the therapy room should not be used as a staff sleeping-in room. („Guide to the children‟s homes regulations including the quality standards, page 15, paragraph 3.9)  Ensure staff are familiar with the home‟s policies on recording keeping and understand the importance of careful, objective and clear recording. In particular,

p.3

Recommendations

key-worker sessions should have a clear action plan which should be revisited at the next session. („Guide to the children‟s homes regulations including the quality standards‟, page 62, paragraph 14.4)

p.3

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.3

Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.3

Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC016696 4

p.3

Children’s home details

Registered provider: Marlowe Child & Family Services Limited

p.4

Children’s home details

Registered provider address: Staverton Court, Staverton, Cheltenham, Gloucestershire GL51 0UX

p.4

Inspector

Paula Lahey, social care inspector Inspection report children‟s home: SC016696 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

p.4

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.5