Children's Home run by Phoenix Learning & Care Holdings Limited in Plymouth

Inspection report children’s home: SC458812 1 SC458812 Registered provider: Phoenix Learning And Care Ltd Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is registered to provide care and accommodation for one child. It is operated by a private provider which owns a number of children’s homes in the same region.

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Information about this children’s home

Judgement at last inspection: Sustained effectiveness

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Information about this children’s home

Enforcement action since last inspection: None

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and young people since the most recent full inspection

This home was judged Good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness. The child living in this children’s home has done so for nearly two years. Living in this home is having a very positive impact on her overall experiences and progress and, consequently, her future life chances. The child enjoys excellent relationships with staff and is very open with them. They enjoy mutually respectful relationships and good progress has been made in helping the child to become increasingly safe. Serious incidents seldom occur and staff are well versed in the correct procedures they must follow in order to keep children in their care safe. The registered manager and staff team continue to provide nurturing and positive care. They have high aspirations and expectations of themselves and what they can help the child in their care to achieve. The manager provides good leadership and feels that the

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and young people since the most recent full inspection

team members work effectively together to provide clear boundaries and consistency of care. Inspection report children’s home: SC458812 2 The child is making very good progress at school. Her attendance is excellent and she is predicted good results in her GCSEs in the summer of 2019. The manager and staff are effective in helping her to feel confident and proud of her achievements and to think positively about what she can pursue when she completes her examinations. They are supporting the child to attend college open days and to think about a range of possibilities she can explore. A comprehensive placement plan is in place. Following the full inspection, this has been improved to detail clear targets and evidence progress that has been made. The manager and staff show a strong commitment to helping children to lead a healthy lifestyle. They have been successful in encouraging the child to stop smoking. They also

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and young people since the most recent full inspection

encourage healthy eating and regular exercise by preparing homemade healthy meals, putting in place a range of incentives to exercise regularly, and providing good role modelling themselves in these areas. Despite their best efforts, staff have had limited success in helping the child to maintain a healthy weight. Advice has been taken from a range of healthcare professionals and the GP has made a paediatric dietetic referral. Following discussions during this inspection, the inspector highlighted the importance of staff having access to specialist training in order for them to identify additional ways that they can effectively support the child in their care. The manager and staff are effective in helping children to stay in touch and the child has seen her family regularly. The team works in partnership with the placing authority and other professionals to safely manage any risks that are identified.

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and young people since the most recent full inspection

The manager is part way through her level 5 qualification and is confident she will achieve this within the required timescale. She supports staff to achieve their level 3 qualification and keeps clear records of the progress they are making. Following a recent staff conduct matter, it was identified that a member of staff needs to complete further training in equality and diversity and, during this inspection, the inspector clarified that it was imperative that this was addressed within a timely period.

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Inspection date Inspection type Inspection judgement

16/05/2017 09/02/2017 Full Interim Good Sustained effectiveness 12/09/2016 Full Requires improvement 01/03/2016 Interim Sustained effectiveness 03/11/2015 Full Requires improvement

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Inspection report children’s home: SC458812 3 Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

13: The leadership and management standard The leadership and management standard is that the registered person is required to ensure that staff have the experience, qualifications and skills to meet the needs of each child. In particular, specialist training must be provided in a timely way to ensure that the needs of children are fully addressed. (Regulation 13(2)(c)) 30/04/2018

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Provision sub-type: Children’s home Inspection report children’s home: SC458812 4 Registered provider: Phoenix Learning And Care Ltd

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Children’s home details

Registered provider address: Phoenix Learning And Care Ltd, Rolle Quay, Barnstaple EX31 1JE

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Inspector

Norma Welsby, social care inspector Inspection report children’s home: SC458812 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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