Setting

Services

Room 308, Social Services Directorate PO Box 162, East Cliff County Offices Preston Lancashire PR1 3EA

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Services

16th February –3rd March 2005 Fostering Services

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Commission for Social Care Inspection

Launched in April 2004, the Commission for Social Care Inspection (CSCI) is the single inspectorate for social care in England.

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Commission for Social Care Inspection

The Commission combines the work formerly done by the Social Services Inspectorate (SSI), the SSI/Audit Commission Joint Review Team and the National Care Standards Commission.

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The role of CSCI is to:

• Promote improvement in social care • Inspect all social care - for adults and children - in the public, private and voluntary sectors • Publish annual reports to Parliament on the performance of social care and on the state of the social care market • Inspect and assess ‘Value for Money’ of council social services • Hold performance statistics on social care • Publish the ‘star ratings’ for council social services • Register and inspect services against national standards • Host the Children’s Rights Director role.

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Inspection Methods & Findings

SECTION B of this report summarises key findings and evidence from this inspection. The following 4-point scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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The 4-point scale ranges from:

4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls) 'O' or blank in the 'Standard met?' box denotes standard not assessed on this occasion. '9' in the 'Standard met?' box denotes standard not applicable. 'X' is used where a percentage value or numerical value is not applicable. Lancashire County Council Fostering Services Page 1

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Name of Authority

Lancashire County Council Fostering Services

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Address

Room 308, Social Services Directorate, PO Box 162,, East Cliff County Offices, Preston, Lancashire, PR1 3EA

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Fax No: Address

Room 308, Social Services Directorate, PO Box 162,, East Cliff County Offices, Preston, Lancashire, PR1 3EA

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Registration Conditions Apply ?

Date of last inspection 5/1/04 Lancashire County Council Fostering Services Page 2 Date of Inspection Visit 16th February 2005 ID Code

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inspections and bring a different

perspective to the inspection process. Name of Specialist (e.g.

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Name of Establishment Representative at

the time of inspection Sandra Johnson Lancashire County Council Fostering Services Page 3

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D.3. Provider’s agreement

Lancashire County Council Fostering Services Page 4

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INTRODUCTION TO REPORT AND INSPECTION

Independent and local authority fostering services which fall within the jurisdiction of the Commission for Social Care Inspection (CSCI) are subject to inspection, to establish if the service is meeting the National Minimum Standards for Fostering Services and the requirements of the Care Standards Act 2000, the Fostering Services Regulations 2002 and the Children Act 1989 as amended.

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INTRODUCTION TO REPORT AND INSPECTION

This document summarises the inspection findings of the CSCI in respect of Lancashire County Council Fostering Services. The inspection findings relate to the National Minimum Standards for Fostering Services published by the Secretary of State under sections 23 and 49 of the Care Standards Act 2000, for independent and local authority fostering services respectively.

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INTRODUCTION TO REPORT AND INSPECTION

The Fostering Services Regulations 2002 are secondary legislation, with which a service provider must comply. Service providers are expected to comply fully with the National Minimum Standards. The National Minimum standards will form the basis for judgements by the CSCI in relation to independent fostering agencies regarding registration, the imposition and variation of registration conditions and any enforcement action, and in relation to local authority fostering services regarding notices to the local authority and reports to the Secretary of State under section 47 of the Care Standards Act 2000. The report follows the format of the National Minimum Standards and the numbering shown in the report corresponds to that of the standards.

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INTRODUCTION TO REPORT AND INSPECTION

The report will show the following: • Inspection methods used • Key findings and evidence • Overall ratings in relation to the standards • Compliance with the Regulations • Notifications to the Local Authority and Reports to the Secretary of State • Required actions on the part of the provider • Recommended good practice • Summary of the findings • Report of the Lay Assessor (where relevant) • Providers response and proposed action plan to address findings

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INSPECTION VISITS

Inspections will be undertaken in line with the agreed regulatory framework with additional visits as required. This is in accordance with the provisions of the Care Standards Act 2000. The following inspection methods have been used in the production of this report. The report represents the inspector's findings from the evidence found at the specified inspection dates. Lancashire County Council Fostering Services Page 5 BRIEF DESCRIPTION OF THE SERVICES PROVIDED. Lancashire County Council Social Services Directorate provides a fostering service as part of the function of the family placement service. The service is split into four teams that cover the following areas: Morecambe Bay; North West Lancashire; East Lancashire and South Lancashire. It has been established in its present form since December 2001 and is managed by the county adoption and fostering manager.

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INSPECTION VISITS

The service provides the following fostering resources: Fostering Focus (specialist fee paid fostering); Task Centred fostering; Permanent Fostering and Short-term Breaks. Service provision is spread among the four teams. Each team has a manager, two or three team leaders (depending on the particular functions of the teams), and a team of qualified social workers as well as support workers and administrative staff.

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INSPECTION VISITS

The fostering service works in partnership with various voluntary and independent agencies and has corporate membership of the British Agencies for Fostering and Adoption and Fostering Network.

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INSPECTION VISITS

The core service is listed as the recruitment, training, assessment, supervision and support of foster carers and family link carers.

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INSPECTION VISITS

This inspection focused on the Lancaster and Morecambe area fostering team. However any figures included refer to the service as a whole. All children placed by the Lancashire Fostering Service were included in the children’s survey. Lancashire County Council Fostering Services Page 6

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Inspector’s Summary

(This is an overview of the inspector’s findings, which includes good practice, quality issues, areas to be addressed or developed and any other concerns.)

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Inspector’s Summary

Since the last inspection significant progress has been made in all areas this is reflected in the small number of requirements and recommendations made as a result of this inspection. At the time of this inspection the service was continuing to face the challenge of restructuring in line with the recommendations of ‘Every Child Matters’.

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Inspector’s Summary

There were 55 questionnaires returned, these generally expressed satisfaction with the care and support provided by the service. As part of the inspection the inspectors visited five foster carers in their own homes, and spoke to the children placed. The inspectors attended a meeting of the local Foster Care Association, observed the panel meeting and attended training sessions.

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Statement of Purpose: Standard almost met

The Statement of Purpose has been distributed and is available via the Lancashire County Council website. The Statement of Purpose should be updated to include the number of complaints received and the outcomes of these. The complaints procedure should give details of the Commission for Social Care Inspection and relevant telephone numbers, to ensure that all foster carers are aware of the complaints function of the Commission. The Children’s Guide gives much information which is clearly written in easily understood language. The A-Z guide for Looked After Children would benefit from a review. Work is continuing on producing a tape or video for use with children with disabilities.

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2 standards assessed and met

The manager of the Morecambe Bay service has extensive experienced backed by professional training. The County Fostering Manager was seen as providing effective leadership and management. Foster carers said they felt confident in the leadership of the fostering service, and that they were well supported by the management of the service at a local and county level.

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2 standards assessed and met

There is a system in place to ensure that CRB checks are applied for and obtained, with a new system to ensure that these are repeated at 3 yearly intervals.

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Management of the Fostering Service

2 standards assessed and met. Formal supervision arrangements are in place for all members of staff and foster carers, this was confirmed in discussion with staff members and foster carers. A File Audit Assessment tool has been successfully introduced to ensure that all foster carers information is gathered and maintained in good order. Lancashire County Council Fostering Services Page 7 Social Workers spoken to during the inspection confirmed that they were aware of arrangements in place to ensure that the fostering service is managed effectively at all times.

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Securing and Promoting Welfare

9 standards assessed 8 were met. The homes provided by foster carers visited during this inspection where found to be warm and comfortable and suited to the needs of the children who lived there. There were issues relating to the amount of time taken in isolated cases to secure adaptations to the home environment to meet the complex needs of children in placement, the fostering service has produced a simple guide to the process of applying for adaptations to try and address the difficulties experienced by foster carers who have children with complex physical needs. Health and safety checks are conducted on all prospective foster homes. Unannounced visits are conducted by social workers from the fostering team, and these include health and safety checks.

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Securing and Promoting Welfare

Evidence was seen that the fostering service recruits a diverse range of carers. The literature produced encourages people from a diverse range of backgrounds to become foster carer, for example for fostering focus carer’s recruitment information is made available in a range of languages and all poster and publicity materials feature children and adult models from various ethnic backgrounds. The initial training offered to new foster carers, ‘Skills to Foster’ emphasises the importance of identity and attachment. Diversity and equality training is mandatory for all social workers.

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Securing and Promoting Welfare

Evidence was seen that the children and young people where supported in pursuing their hobbies and interests, and given opportunity to experience new activities.

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Securing and Promoting Welfare

A placement coordinator has been appointed, who maintains a database with the details of all available foster placements in the County. It was felt that there was a sufficiency of carers to meet the diverse needs of the children who were supported in foster care, this was evidenced in discussion and during observation of foster homes where cultural needs appear to have been respected when placing children and young people.

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Securing and Promoting Welfare

The directorate has made a commitment to place all children under 13 years of age in foster care and to limit the use of exemptions. Consequently the number of agency placements in 2004 has increased.

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Securing and Promoting Welfare

Each foster home has its own safe care policy. All carers and workers spoken with confirmed that the safe caring policy was implemented. It would be beneficial to ensure that the safe caring policy is reviewed at the time of a new placement, to ensure that it is adequate.

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Securing and Promoting Welfare

A system of complaint known as the “contact card” exists whereby children and young people can make contact with senior managers if they have a problem with any aspect of their care. The fostering service has a service level agreement with Lancashire Children’s Rights Service, who can be contacted independently. This service had been used by some foster carers and children in placement, who viewed it as a very effective and useful service.

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Securing and Promoting Welfare

There were frequent examples of the commitment to maintain family contacts and friendships, which were guided by the individual care plan. The importance of contact with birth families is promoted and addressed in the pre approval training for foster carers. Evidence of appropriate monitoring of family contact with foster carers was seen during the inspection. Lancashire County Council Fostering Services Page 8 The foster carer preparation and subsequent training highlights the importance of listening to the views of children on all matters affecting them. The children who completed questionnaires confirmed that they felt that they were consulted and there views acted upon, and gave examples of how their situation had changed following the expression of their views.

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Securing and Promoting Welfare

Evidence was seen that children continue to receive specialist health care while resident in foster homes, records of this were seen during visits and on children’s files. It was noted during the inspection that there is a need to develop a guide for the administration of medication in foster carers homes.

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Securing and Promoting Welfare

From discussion with foster carers, placed children, social workers and perusal of files the inspectors found that all looked after children have a Personal Education Plan, which is regularly reviewed. Therefore the fostering service promotes the aim to ensure all looked after children are in education. The foster children spoken to had a positive view of education and it was noted they receive good encouragement from their carers.

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Securing and Promoting Welfare

Skills and competence in terms of preparing children and young people for independent or semi independent living are promoted by the foster team in conjunction with the carers and the leaving care teams.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

9 standards assessed and 8 were met. All relevant documentation relating to recruitment and references are retained. Staff and foster carers have Personal Development Plans, which are considered in supervision and annual appraisals. The staff spoken with during the inspection felt well supported in their roles. There are clear lines of management support.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

Staff and carers spoken with during the inspection confirmed that they are encouraged to undertake on-going training and appropriate professional skills development, and evidence was seen that this was taking place. All employees confirmed they had a current job description and a copy of their conditions of service.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

Discussion with social workers from the fostering team and the childcare team indicated that they worked effectively together in ensuring the welfare of children and young people is promoted. During this inspection there was anxiety expressed by both foster carers and staff employed by the agency in relation to the proposed restructuring, however this was not seen to be impacting on the quality of work of the team.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

The inspectors felt that the numbers, experience and qualifications of the fostering team were adequate to meet the needs of the fostering service and in line with the Statement of Purpose. All assessments of prospective carers follow the BAAF Form F format. The carers spoken with had found the assessment thorough and well managed.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

The development of the out of hours support service has been a notable success. Foster carers felt that this has provided a valuable support and commented that being able to speak with someone who was employed by the fostering agency at a time of crisis has given them confidence and reassurance. All foster carers receive formal supervision and have an annual review, this was confirmed by all carers spoken with.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

In the Morecambe Bay area there area variety of support groups, which are attended by at Lancashire County Council Fostering Services Page 9 least one member of the fostering team. The inspectors attended a meeting of the Foster Carer Association Group, a recruitment training event which was presented by members of the fostering team. Joint training events are held, for example Foster Panel Training, Attachment and Separation and Loss. Staff have the opportunity to attend regular staff and team meetings.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

The foster carers are given a handbook which provides information relating to all aspects of their role, the complaints section should be updated to give current contact numbers for the Commission for Social Care and to highlight the complaints function of the Commission.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

All prospective foster carers are required to attend a ‘Skills to Foster’ course, named carers also have the opportunity to attend this course, however uptake is low, and this may be attributed the timing of the training and the perceived relevance for named carers. Parts of this training were observed and it was felt that the training gave an honest view of the fostering task and enabled the prospective foster carers to make an informed decision to continue with their application. The use of an experienced foster carer in the pre approval training provided a valuable insight for new carers.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

The foster carers spoken with found training to be regularly available and acknowledged efforts made by the fostering team to facilitate attendance, for example by providing child care and organising training to fit in with other commitments. Transport was also provided to allow foster carers to attend training courses.

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Recruiting, Checking, Managing, Supporting and Training Staff and Foster Carers

The need to ensure that training opportunities offered incorporate the needs of children with disabilities was highlighted as an area for further development, by both foster carers and social workers, it was noted from training sessions attended that links are being established with agencies such as Barnardos, who have specialist knowledge of support children with disabilities.

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Records

2 standards assessed and met. Record seen were comprehensive and update, and in good order. The team manager monitors the files maintained and conducts quality checks. Foster carers have been issued with secure filing boxes to ensure records are kept safely. The content and format of foster carers dairies was discussed and this is an area which needs further consideration and development. The agency has recently introduced summary sheets to be kept in each file which will track and concerns/complaints about the carers. The child’s file can be readily passed on if a child moves placement or ceases to be looked after.

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Fitness of Premises for use as Fostering Service

1 standard assessed and met. The fostering service at Morecambe Bay has its office base at the local social service office. The team has its own appropriately identifiable office premises. There are efficient and robust administrative systems in place.

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1 standard assessed and met

Allowances and agreed expenses are paid to carers. They are based on the Fostering Network recommendations. Enhancements for specialist carers and fostering focus carers are payable under certain circumstances. The carers confirmed that they received payment on time. Lancashire County Council Fostering Services Page 10

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Fostering Panels

1 standard assessed and met . The fostering panel of the Morecambe Bay Area Team was observed during this inspection. The fostering panel is underpinned by policies and procedures, which were seen to be adhered to. The foster panel observed included a chair, a family support worker, a health visitor, education representative, and two experienced foster carers from another authority. There was no independent member who had experience of being fostered or who have had a child who had been fostered, efforts have been made to engage ex-looked after children but these have not been successful to date. The inspector was impressed at the care and consideration given to individual items and to the use of the expertise of individual members of the panel, in particular the experience of the foster carers attending panel. The inspector observed sensitive and informed discussion by panel members which demonstrated and

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Fostering Panels

good understanding of the responsibilities of foster carers and the needs of the children who may be placed with them. The chair has extensive experience in childcare including fostering services.

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1 standard assessed and met

The fostering service has policies and procedures to meet the needs of children receiving short term breaks. The fostering scheme provides short term breaks (family link scheme) for children with disabilities. Respite is provided to carers where the need arises.

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1 standard assessed and met

There is a high proportion of named carers who are supported by the agency. Named carers are allocated a fostering social worker. Named carers are encouraged to take part in training events, however the take up of this is limited. The circumstances around becoming a named carer are often due to family crisis, and do not fit easily into the routine approval process’ of the agency, however evidence on the inspection demonstrated that named carers were assessed in a professional and thorough manner. Lancashire County Council Fostering Services Page 11

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(Local Authority Fostering Services Only)

The following statutory Reports or Notifications are to be made under the Care Standards Act as a result of the findings of this inspection:

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(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(3) of the Care Standards Act 2000 that the Commission considers the Local Authority's fostering service satisfies the regulatory requirements:

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(Local Authority Fostering Services Only)

NO Notice to the Local Authority under section 47(5) of the Care Standards Act 2000 of failure(s) to satisfy regulatory requirements in their fostering service which are not substantial, and specifying the action the Commission considers the Authority should take to remedy the failure(s), informing the Secretary of State of that Notice: NO Report to the Secretary of State under section 47(4)(a) of the Care Standards Act of a failure by a Local Authority fostering service to satisfy regulatory requirements which is not considered substantial:

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(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(1) of the Care Standards Act 2000 of substantial failure to satisfy regulatory requirements by a Local Authority fostering service:

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The grounds for the above Report or Notice are:

Lancashire County Council Fostering Services Page 12

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Implementation of Statutory Requirements from Last Inspection

Requirements from last Inspection visit fully actioned? YES

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STATUTORY REQUIREMENTS

Identified below are areas not addressed from the last inspection report which indicate a non-compliance with the Care Standards Act 2000 and Fostering Services Regulations 2002. No. Regulation Standard Required actions Timescale for action

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Action is being taken by the Commission for Social Care Inspection to monitor

compliance with the above requirements. Lancashire County Council Fostering Services Page 13

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registration are listed below, with the inspector's assessment of compliance from

the evidence at the time of this inspection.

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Date

Lancashire County Council Fostering Services Page 14

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STATUTORY REQUIREMENTS IDENTIFIED DURING THIS INSPECTION

Action Plan: The appropriate Officer of the Local Authority or the Registered Person (as applicable) is requested to provide the Commission with an Action Plan, which indicates how requirements are to be addressed. This action plan will be made available on request to the Area Office.

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STATUTORY REQUIREMENTS

Identified below are areas addressed in the main body of the report which indicate non- compliance with the Care Standards Act 2000, the Children Act 1989, the Fostering Services Regulations 2002, or the National Minimum Standards for Fostering Services. The Authority or Registered Person(s) is/are required to comply within the given time scales in order to comply with the Regulatory Requirements for fostering services. No. Regulation Standard * Requirement Timescale for action

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STATUTORY REQUIREMENTS

3(3)(c) FS1 The complaints procedure must give details of the Commission for Social Care Inspection and relevant telephone numbers, to ensure that all foster carers are aware of the complaints function of the Commission. 01/04/05

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

Identified below are areas addressed in the main body of the report which relate to the National Minimum Standards and are seen as good practice issues which should be considered for implementation by the Authority or Registered Person(s). No. Refer to Standard * Recommendation Action

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

1 FS1 The Statement of Purpose should be updated to include the number of complaints received and the outcomes of these.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

2 FS1 The A-Z guide for Looked After Children should be reviewed.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

3 FS12 A guide for the administration of medication in foster carers homes should be developed.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

4 FS22 The complaints section of the Foster Carers Handbook should be updated to give current contact numbers for the Commission for Social Care and to highlight the complaints function of the Commission. Lancashire County Council Fostering Services Page 15 * Note: You may refer to the relevant standard in the remainder of the report by omitting the 2-letter prefix e.g FS10 refers to Standard 10.

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PART B INSPECTION METHODS & FINDINGS

The following inspection methods have been used in the production of this report Number of Inspector days spent 23

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PART B INSPECTION METHODS & FINDINGS

Survey of placing authorities YES Foster carer survey YES Foster children survey YES Checks with other organisations and Individuals NO • Directors of Social services NO • Child protection officer NO • Specialist advisor (s) NO • Local Foster Care Association YES Tracking Individual welfare arrangements YES • Interview with children YES • Interview with foster carers YES • Interview with agency staff YES • Contact with parents NO • Contact with supervising social workers YES • Examination of files YES Individual interview with manager YES Information from provider YES Individual interviews with key staff YES Group discussion with staff YES Interview with panel chair YES Observation of foster carer training YES Observation of foster panel YES Inspection of policy/practice documents YES Inspection of records YES Interview with individual child YES

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PART B INSPECTION METHODS & FINDINGS

Date of Inspection 22/1/05 Time of Inspection 10.00 Duration Of Inspection (hrs) 161 Lancashire County Council Fostering Services Page 16 The following pages summarise the key findings and evidence from this inspection, together with the CSCI assessment of the extent to which the National Minimum Standards have been met. The following scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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PART B INSPECTION METHODS & FINDINGS

The scale ranges from: 4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls)

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PART B INSPECTION METHODS & FINDINGS

"0" in the "Standard met?" box denotes standard not assessed on this occasion. "9" in the "Standard met?" box denotes standard not applicable. “X” is used where a percentage value or numerical value is not applicable. Lancashire County Council Fostering Services Page 17

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The intended outcome for the following standard is:

• There is clear statement of the aims and objectives of the fostering service and the fostering service ensures that they meet those aims and objectives.

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There is a clear statement of the aims and objectives of the fostering service and of

what facilities and services they provide. Key Findings and Evidence Standard met? 2 The Statement of Purpose has been distributed and is available via the Lancashire County Council website. The Statement of Purpose should be updated to include the number of complaints received and the outcomes of these. The complaints procedure should give details of the Commission for Social Care Inspection and relevant telephone numbers, to ensure that all foster carers are aware of the complaints function of the Commission.

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There is a clear statement of the aims and objectives of the fostering service and of

The Children’s Guide gives much information which is clearly written in easily understood language, however it should include information relating to how to access independent advocacy services in the event of a complaint.

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There is a clear statement of the aims and objectives of the fostering service and of

The A-Z guide for Looked After Children would benefit from a review, as some of the information contained was outdate and the images used would only appeal to younger children. Consideration should be given to the use of more age appropriate images.

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There is a clear statement of the aims and objectives of the fostering service and of

Work is continuing on producing a tape or video for use with children with disabilities. Lancashire County Council Fostering Services Page 18

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The intended outcomes for the following set of standards are:

• The fostering service is provided and managed by those with the appropriate

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work efficiently and effectively and have the necessary knowledge and experience of

childcare and fostering to do so in a professional manner. Key Findings and Evidence Standard met? 3 The manager of the Morcambe Bay service has extensive experience backed by professional training. She has a formal management qualification in management studies.

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work efficiently and effectively and have the necessary knowledge and experience of

The County Fostering Manager was seen as providing effective leadership and management. Foster carers said they felt confident in the leadership of the fostering service, and that they were well supported by the management of the service at a local and county level.

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work efficiently and effectively and have the necessary knowledge and experience of

Proposed new structure which is compatible with Every Child Matters has been issued for consultation and it is anticipated that the process with begin in 2005. The current management team acknowledge the anxiety that impending changes is causing for members of the fostering teams.

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Any persons carrying on or managing the fostering service are suitable people to run

a business concerned with safeguarding and promoting the welfare of children. Key Findings and Evidence Standard met? 3 There is a system in place to ensure that CRB checks are applied for and obtained, with a new system to ensure that these are repeated at 3 yearly intervals.

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Any persons carrying on or managing the fostering service are suitable people to run

References are obtained, and these are also followed up by telephone reference. Lancashire County Council Fostering Services Page 19

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The intended outcomes for the following set of standards are:

• The fostering service is managed ethically and efficiently, delivering a good quality foster care service and avoiding confusion and conflicts of role.

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There are clear procedures for monitoring and controlling the activities of the

fostering service and ensuring quality performance. Key Findings and Evidence Standard met? 3 Formal supervision arrangements are in place for all members of staff and foster carers, this was confirmed in discussion with staff members and foster carers. Overall performance of the fostering team is monitored through Management Team Meetings, the minutes of which are distributed to every member of the family placement team. There are twice yearly fostering panel reports, regarding the performance of the service, and abridged version of these is presented to elected members and to carers. Business planning is informed by on going monitoring and year-end reports. The field work teams receive regular updates regarding the activities of the fostering service.

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There are clear procedures for monitoring and controlling the activities of the

A File Audit Assessment tool has been successfully introduced to ensure that all foster carers information is gathered and maintained in good order.

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There are clear procedures for monitoring and controlling the activities of the

Evidence was seen during the observation of the foster panel meeting that the members of the panel where aware of their responsibility to declare any possible conflict of interest, and did so.

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There are clear procedures for monitoring and controlling the activities of the

Below are the number of statutory notifications for the Morecambe Bay Area.

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There are clear procedures for monitoring and controlling the activities of the

Number of statutory notifications made to CSCI in last 12 months: 4

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There are clear procedures for monitoring and controlling the activities of the

Death of a child placed with foster parents. 0

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Referral to Secretary of State of a person working for the service as

unsuitable to work with children. Serious illness or accident of a child. 0 Outbreak of serious infectious disease at a foster home. 0 Actual or suspected involvement of a child in prostitution. 0

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Serious incident relating to a foster child involving calling the police to a

foster home. Serious complaint about a foster parent. 0 Initiation of child protection enquiry involving a child. 3

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Serious incident relating to a foster child involving calling the police to a

Number of complaints made to CSCI about the agency in the past 12 months: 0 Number of the above complaints which were substantiated: 0 Lancashire County Council Fostering Services Page 20

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Standard 5 (5.1 - 5.4)

The fostering service is managed effectively and efficiently. Key Findings and Evidence Standard met? 3 The county adoption and fostering manager and the team managers all have clearly set out job descriptions.The level of delegation and responsibility of the county adoption and fostering manager and the lines of accountability are clearly defined. Clear arrangements are in place to identify the person in charge when the county adoption and fostering manager is absent. Social Workers spoken to during the inspection confirmed that they were aware of arrangements in place to ensure that the fostering service is managed effectively at all times. Lancashire County Council Fostering Services Page 21

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The intended outcome for the following set of standards is:

• The fostering service promotes and safeguards the child/young person's physical, mental and emotional welfare.

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The fostering service makes available foster carers who provide a safe, healthy and

nurturing environment. Key Findings and Evidence Standard met? 3 The homes provided by foster carers visited during this inspection where found to be warm and comfortable and suited to the needs of the children who lived there. There were issues relating to the amount of time taken in isolated cases to secure adaptations to the home environment to meet the complex needs of children in placement, the fostering service is in the process of producing a simple guide to the process of applying for adaptations to try and address the difficulties experienced by foster carers who have children with complex physical needs. However it is noted that there have been several complaints which have been upheld by LCC in relation to providing for the needs of children with disabilities, whilst foster carers felt supported at a local level by the fostering team, there were frustrations at the length of time and effort spent addressing these issues at a county level. It is important

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The fostering service makes available foster carers who provide a safe, healthy and

that all foster carers are aware that the Commission for Social Care Inspection can be approached in relation to complaints.

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The fostering service makes available foster carers who provide a safe, healthy and

Health and safety checks are conducted on all prospective foster homes. Unannounced visits are conducted by social workers from the fostering team, and these include health and safety checks.

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The fostering service ensures that children and young people, and their families, are

provided with foster care services which value diversity and promote equality. Key Findings and Evidence Standard met? 3 Evidence was seen that the fostering service recruits a diverse range of carers. The literature produced encourages people from a diverse range of backgrounds to become foster carer, for example for fostering focus carers recruitment information is made available in a range of languages and all poster and publicity materials feature children and adult models from various ethnic backgrounds. Training has been offered to all foster carers in relation to diversity and equality, however the take of this training has been disappointing. The initial training offered to new foster carers, ‘Skills to Foster’ emphasises the importance of identity and attachment. Diversity and equality training is mandatory for all social workers. As reported under the previous standard, there has been difficulties in ensuring that the

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The fostering service ensures that children and young people, and their families, are

children with disabilities receive specific services and support to enable the child to maximise his/her potential, including ascertaining appropriate equipment and where necessary adaptation of the carers home and/or vehicle.

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The fostering service ensures that children and young people, and their families, are

Evidence was seen that the children and young people where supported in pursuing their hobbies and interests, and given opportunity to experience new activities. Lancashire County Council Fostering Services Page 22

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carers only if they represent appropriate matches for a child for whom a local

authority is seeking a carer. Key Findings and Evidence Standard met? 3 A placement coordinator has been appointed, who maintains a database with the details of all available foster placements in the county, which is updated daily. The aim of this is to streamline the process of matching and ensure time is not wasted trying to find out information of placements available. This system also allows for monitoring and analysis of placements made. An audit of need for minority ethnic community placements has been conducted, and the agency is considering engaging the BIBI centre and the Black Workers group in advising on recruitment and retention of foster carers from minority ethnic communities. It was felt that there was a sufficiency of carers to meet the diverse needs of the children who were supported in foster care, this was evidenced in discussion and during observation of foster homes where cultural needs appear to have been respected when

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carers only if they represent appropriate matches for a child for whom a local

For planned placements there is an opportunity for a period of introduction to a foster carers home. A child placed in foster care told the inspectors that she had visited the home prior to choosing to live there. In cases of emergency placement priority is given to reviewing the suitability of the placement at the earliest possible opportunity.

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carers only if they represent appropriate matches for a child for whom a local

The directorate has made a commitment to place all children under 13 years of age in foster care and to limit the use of exemptions. Consequently the number of agency placements in 2004 has increased.

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The fostering service protects each child or young person from all forms of abuse,

neglect, exploitation and deprivation. Key Findings and Evidence Standard met? 3 Lancashire County Council’s Area Child Protection Committee has comprehensive multi- agency policies and procedures in place. These were understood by the foster team social workers.

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The fostering service protects each child or young person from all forms of abuse,

All carers are trained accordingly. Each foster home has its own safe care policy. Each prospective carer is expected to write their own policy as part of the assessment process. The safe caring is reviewed by the foster team social worker. All carers and workers spoken with confirmed that the safe caring policy was implemented. It would be beneficial to ensure that the safe caring policy is reviewed at the time of a new placement, to ensure that it is adequate.

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The fostering service protects each child or young person from all forms of abuse,

The fostering service has an explicit policy regarding the use of corporal and other forms of punishment. It is stated in the statement of purpose; the children’s, parents’ and foster carers’ guides. The children who completed questionnaires indicated that if a punishment was received it was fair. Lancashire County Council Fostering Services Page 23 There is provision within the child protection procedures to collate and evaluate information relating to all allegations of abuse or neglect of a child in foster care. The area child protection committee has responsibility for the scrutiny and monitoring of this information. There is a chronological record maintained at the front all carers’ files regarding any allegations made about them.

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The fostering service protects each child or young person from all forms of abuse,

A system of complaint known as the “contact card” exists whereby children and young people can make contact with senior managers if they have a problem with any aspect of their care. As previously noted, the complaints procedure should be updated in the Childrens Guide and the A-Z guide. The fostering service has a service level agreement with Lancashire Children’s Rights Service, who can be contacted independently. This service had been used by some foster carers and children in placement, who viewed it as a very effective and useful service.

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The fostering service protects each child or young person from all forms of abuse,

There are a range of processes in place to safeguard the interests of children in foster placement, these include regular reviews, foster carer reviews, incident reporting and regular training in child protection issues for both carers and social workers. The inspectors found evidence of these processes during this inspection

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encouraged to maintain and develop family contacts and friendships as set out in

her/his care plan and/or foster placement agreement. Key Findings and Evidence Standard met? 3 There were frequent examples of the commitment to maintain family contacts and friendships, which were guided by the individual care plan. Although family contact could be problematic, foster carers understood their responsibilities in respect of enabling this contact. The outcome of contact with family members is now recorded by foster carers and related to the child’s social worker. The importance of contact with birth families is promoted and addressed in the pre approval training for foster carers. Evidence of appropriate monitoring of family contact with foster carers was seen during the inspection.

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others significant to the child, are sought over all issues that are likely to affect their

daily life and their future. Key Findings and Evidence Standard met? 3 The foster carer preparation and subsequent training highlights the importance of listening to the views of children on all matters affecting them. The children who completed questionnaires confirmed that they felt that they were consulted and there views acted upon, and gave examples of how their situation had changed following the expression of their views.

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others significant to the child, are sought over all issues that are likely to affect their

There is evidence that the opinions of children and young people, and those of their families are sought regarding their experience of the fostering service. The formal provision under the LAC review system ensures that children and young people, their families and significant Lancashire County Council Fostering Services Page 24 others have the opportunity to express views on relevant matters. Appropriate views from the LAC review are fed into the foster carers annual review.

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others significant to the child, are sought over all issues that are likely to affect their

There was young people’s panel set up under the auspices of the Quality Protects (QP) initiative, which was directly linked to the elected members’ panel which was also set up under the corporate parenting aspect of QP. This has now been disbanded, meeting finally in December 2004. It is to be replaced by the Children’s Services Board. It is planned that the Foster Carers Forum will meet prior to the Board to enable issues to be raised. It is understood that children with disabilities have representation on this panel.

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training appropriate to her/his age and understanding to enable informed participation

in decisions about her/his health needs. Key Findings and Evidence Standard met? 2 Evidence was seen that children continue to receive specialist health care while resident in foster homes, records of this were seen during visits and on children’s files. Prior to a placement the fostering team endeavour to provide as full a description as possible of each child’s health needs.

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training appropriate to her/his age and understanding to enable informed participation

Social workers are aware of local health services and this is borne in mind when placing a child in an area. Carers are encouraged to contribute to health records. First aid and health awareness training is offered including sexual health. This should be extended to include children with learning disabilities.

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training appropriate to her/his age and understanding to enable informed participation

It was noted during the inspection that there is a need to develop a guide for the administration of medication in foster carers homes as during the inspection an issue rose regarding lack of training and guidance in relation to the administration of rectal valium. A good practice recommendation is made regarding this.

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training appropriate to her/his age and understanding to enable informed participation

Lancashire County council employ the services of a nurse to advise regarding the health and well being of looked after children.

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child or young person in foster care and ensures that she/he is encouraged to attain

her/his full potential. Key Findings and Evidence Standard met? 3 From discussion with foster carers, placed children, social workers and perusal of files the inspectors found that all looked after children have a Personal Education Plan, which is regularly reviewed. Therefore the fostering service promotes the aim to ensure all looked after children are in education. The foster children spoken to had a positive view of education and it was noted they receive good encouragement from their carers.

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child or young person in foster care and ensures that she/he is encouraged to attain

There was also evidence that the fostering service promotes education by the provision of computers and soft wear and educational toys. Budgets are also available for specific payments to be made for activities, and potential interests to promote inclusion and self- Lancashire County Council Fostering Services Page 25 confidence.

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The fostering service ensures that their foster care services help to develop skills,

competence and knowledge necessary for adult living. Key Findings and Evidence Standard met? 3 Skills and competence in terms of preparing children and young people for independent or semi independent living are promoted by the foster team in conjunction with the carers and the leaving care teams. The CD Rom ‘Get Independent’ has been issued to all relevant carers. Pathway plans are in place for young people who are to leave foster care, and these are reviewed as part of the LAC review process. Lancashire County Council Fostering Services Page 26

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The intended outcome for the following set of standards is:

• The people who work in or for the fostering service are suitable to work with

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number of staff and carers and their range of qualifications and experience are

sufficient to achieve the purposes and functions of the organisation.

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Any people working in or for the fostering service are suitable people to work with

children and young people and to safeguard and promote their welfare. Key Findings and Evidence Standard met? 3 All people working in and for the agency have current Criminal Records Disclosures and there is a system to ensure that these are reviewed every 3 years. All relevant documentation relating to recruitment and references are retained. The staff of the agency are appropriately qualified and continue to develop these skills and expertise. Staff and foster carers have Personal Development Plans, which are considered in supervision and annual appraisals. Support workers employed by the agency work under the supervision of qualified staff. The agency recruits staff in line with Lancashire County Councils recruitment policies, which follow good practice in safeguarding children and young people.

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Staff are organised and managed in a way that delivers an efficient and effective

foster care service. Key Findings and Evidence Standard met? 3 The staff spoken with during the inspection felt well supported in their roles. There are clear lines of management support. The senior managers hold appropriate qualifications and have the skills to manage and monitor the fostering team. There has been work undertaken to ensure that workloads are evenly distributed across the county. Structures are in place to ensure assessments, approvals and reviews of foster carers are managed and implemented effectively. There are systems in place to monitor the quality of out of agency placements. Staff and carers spoken with during the inspection confirmed that they are encouraged to undertake on-going training and appropriate professional skills development, and evidence was seen that this was taking place. All social workers complete post qualifying training, and some are involved in other initiatives, for example work on the sexual health of young people

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Staff are organised and managed in a way that delivers an efficient and effective

and review of recording systems. There is adequate administrative support and infrastructure to support the fostering team in its work. Enquiries from prospective foster carers are dealt with promptly. The work of the fostering team is underpinned by the policies and procedures of Lancashire County Council. All employees confirmed they had a current job description and a copy of their conditions of service. Discussion with social workers from the fostering team and the childcare team indicated that they worked effectively together in ensuring the welfare of children and young people is promoted. During this inspection there Lancashire County Council Fostering Services Page 27 was anxiety expressed by both foster carers and staff employed by the agency in relation to the proposed restructuring, however this was not seen to be impacting on the quality of work of the team.

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qualified staff and recruits a range of carers to meet the needs of children and young

people for whom it aims to provide a service. Key Findings and Evidence Standard met? 3 The inspectors felt that the numbers, experience and qualifications of the fostering team were adequate to meet the needs of the fostering service and in line with the Statement of Purpose. Work has been undertaken to ensure equitable workload balance across the county. The retention of staff by the agency is seen to be a reflection of a supportive working environment; staff and foster carers spoken with felt valued by the agency. The fostering agency conducts recruitment campaigns throughout Lancashire, through a variety of mediums, including advertising in local papers, radio adverts, leaflets and newspaper articles. The agency is keen to promote inclusiveness and has ensured that all its publicity materials reflect the diversity of the local population. All assessments of prospective carers follow the BAAF Form F format. The carers spoken with had found the assessment thorough

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The fostering service is a fair and competent employer, with sound employment

practices and good support for its staff and carers. Key Findings and Evidence Standard met? 3 Evidence was seen of sound working practices. The development of the out of hours support service has been a notable success. Foster carers felt that this has provided a valuable support and commented that being able to speak with someone who was employed by the fostering agency at a time of crisis has given them confidence and reassurance. All foster carers receive formal supervision and have an annual review, this was confirmed by all carers spoken with. All social workers had undertaken training in good supervision practices. There is an appropriate health and safety policy that covers carers and children. There is a whistle blowing policy in place, of which Staff and carers confirmed they were aware. Lancashire County Council Fostering Services Page 28

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There is a good quality training programme to enhance individual skills and to keep

staff up-to-date with professional and legal developments. Key Findings and Evidence Standard met? 3 There are clear plans in place for the development and training of staff, all staff spoken to told the inspectors they have a personal development plan. This forms part of the induction of new staff and is addressed in regular supervision and appraisal. The supervision and appraisal system seen identifies staff needs and show that there is consultation with staff regarding this. There are regular updates of legal and practice issues, this is achieved by circulating information via e-mail and on the intranet. The agency is a member of BAAF and their publications are made available to the team. In the Morecambe Bay area there are a variety of support groups, which are attended by at least one member of the fostering team. The inspectors attended a meeting of the Foster Carer Association Group, a recruitment

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There is a good quality training programme to enhance individual skills and to keep

training event which was presented by members of the fostering team. Joint training events are held, for example Foster Panel Training, Attachment and Separation and Loss. The Fostering manager commissions a programme of appropriate courses for staff and carers, which includes relevant topics such as, Children Protection and Communication.

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Standard 20 (20.1 - 20.5)

All staff are properly accountable and supported. Key Findings and Evidence Standard met? 3 All staff have detailed job descriptions and are given and have to sign for as read, the policies and procedures of the organisation.

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Standard 20 (20.1 - 20.5)

Staff receive regular, developmental supervision which is recorded in their staff development portfolio. Annual appraisals of staff’s performance are in place. Staff have the opportunity to attend regular staff and team meetings.

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Standard 21 (21.1 - 21.6)

The fostering service has a clear strategy for working with and supporting carers. Key Findings and Evidence Standard met? 3 Foster carers felt that there were clear sources of support, there are a variety of support groups which meet regularly, and these are attended by at least one member of the foster team. The Local Foster Carer Association group meets one evening a month and LCC provide input to this by organising speakers. The foster carers who commented felt supported in their roles as foster carers, and spoke highly of the dedication of the fostering team social workers. The introduction of the out of hours support, via a telephone line manned by members of the fostering team, has been welcomed by foster carers. The foster carers spoken with confirmed that they were visited regularly by their foster team social worker, and where confident that support would be available in times of crisis. Lancashire County Council Fostering Services Page 29

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The fostering service is a managed one that provides supervision for foster carers

and helps them to develop their skills. Key Findings and Evidence Standard met? 2 The foster carers are provided with formal and informal supervision. All foster carers have an annual review this process highlights training needs and skills that have been developed. There is a planned programme of training. Foster carers are regularly consulted about their training needs and areas of interest, and example of this was seen at the Foster Carers Association meeting where foster carers devised a list of topics they would like to learn more about. All foster carers have a family placement team named worker, who carries out regular visits to the foster carers and these were seen to be recorded on file.

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The fostering service is a managed one that provides supervision for foster carers

The foster carers are given a handbook which provides information relating to all aspects of their role, the complaints section should be updated to give current contact numbers for the Commission for Social Care and to highlight the complaints function of the Commission. Should an allegation be made carers are supported by their link worker, or where appropriate independent support is provided by the Directorate, evidence of this process was seen in two cases during the inspection. Records of allegations of abuse are kept and monitored.

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provide high quality care and meet the needs of each child/young person placed in

their care. Key Findings and Evidence Standard met? 3 All prospective foster carers are required to attend a ‘Skills to Foster’ course, named carers also have the opportunity to attend this course, however uptake is low, and this may be attributed the timing of the training and the perceived relevance for named carers. The ‘skills to Foster’ includes attachment, safe caring and child development. Parts of this training were observed and it was felt that the training gave an honest view of the fostering task and enabled the prospective foster carers to make an informed decision to continue with their application. The use of an experienced foster carer in the pre approval training provided a valuable insight for new carers.

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provide high quality care and meet the needs of each child/young person placed in

There is a full programme of on going training for Foster Carers, including Child Protection. The pre and approval training fits into a frame work of equal opportunities and anti discriminatory practice. Carers reviews contain records of training undertaken and on going supervision of carers considers new training need, and also the relevance of training attended.

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provide high quality care and meet the needs of each child/young person placed in

The foster carers spoken with found training to be regularly available and acknowledged efforts made by the fostering team to facilitate attendance, for example by providing child care and organising training to fit in with other commitments. Transport was also provided to allow foster carers to attend training courses.

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provide high quality care and meet the needs of each child/young person placed in

The foster carers support networks provide a further opportunity for foster carers to add to their skills and knowledge, a forum meeting attended by the inspectors included planning a programme of speakers to attend forth coming sessions, the foster carers identified areas of interest and together with members of the foster team, identified possible speakers. Lancashire County Council Fostering Services Page 30 The foster carers visited had attended training, and in particular had found a recent literacy course very useful. The need to ensure that training opportunities offered incorporate the needs of children with disabilities was highlighted as an area for further development, by both foster carers and social workers, it was noted from training sessions attended that links are being established with agencies such as Barnardos, who have specialist knowledge of support children with disabilities. Lancashire County Council Fostering Services Page 31

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The intended outcome for the following set of standards is:

• All appropriate records are kept and are accessible in relation to the fostering services and the individual foster carers and foster children.

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maintained for each child or young person in foster care which details the nature and

quality of care provided and contributes to an understanding of her/his life events.

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Relevant information from the case records is made available to the child and to

anyone involved in her/his care. Key Findings and Evidence Standard met? 3 Record seen were comprehensive and update, and in good order. There are separate formats for carer and child files, any documents relating to the child are placed separately within the foster carer file and removed when the placement ends. The team manager monitors the files maintained and conducts quality checks. Evidence was seen that the fostering social workers give the foster carer access to all relevant information, in order to assist the child to come to terms with past events.

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Relevant information from the case records is made available to the child and to

Foster carers have been issued with secure filing boxes to ensure records are kept safely. The content and format of foster carers dairies was discussed and this is an area which needs further consideration and development.

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The fostering service's administrative records contain all significant information

relevant to the running of the foster care service and as required by regulations. Key Findings and Evidence Standard met? 3 Staff records are held by LCC human resources. Carers and children have separate files maintained at the local office. The agency has recently introduced summary sheets to be kept in each file which will track and concerns/complaints about the carers. The child’s file can be readily passed on if a child moves placement or ceases to be looked after. Team leaders check files on a regular basis and ensure that entries are legible, clearly expressed, distinguish between fact/opinion/and third party information and are non-stigmatising. The quality of assessments is also monitored. ISSIS records are checked during staff supervision sessions. Suitable secure storage of the files is situated in the team office and in each team leader and managers office. Records are kept of checks and references that

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The fostering service's administrative records contain all significant information

have been obtained and their outcomes. Lancashire County Council Fostering Services Page 32 Number of current foster placements supported by the agency: 727 Number of placements made by the agency in the last 12 months: 686

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months:

Number of new foster carers approved during the last 12 months: 107 Number of foster carers who left the agency during the last 12 months: 95

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Maximum £

469.62 Lancashire County Council Fostering Services Page 33

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The intended outcome for the following standard is:

• The premises used as offices by the fostering service are suitable for the purpose.

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Standard 26 (26.1 - 26.5)

Premises used as offices by the fostering service are appropriate for the purpose. Key Findings and Evidence Standard met? 3 The fostering service at Morecambe Bay has its office base at the local social service office. The team has its own appropriately identifiable office premises. There are efficient and robust administrative systems in place. Records are kept within a lockable room and IT systems are protected with passwords and have integrated anti-virus software installed. All premises are protected by appropriate security systems. Lancashire County Council Fostering Services Page 34

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The intended outcome for the following set of standards is:

• The agency fostering services are financially viable and appropriate and timely payments are made to foster carers.

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The agency ensures it is financially viable at all times and has sufficient financial

resources to fulfil its obligations. Key Findings and Evidence Standard met? 0 This standard is not applicable to Local Authorities.

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The financial processes/systems of the agency are properly operated and maintained

in accordance with sound and appropriate accounting standards and practice. Key Findings and Evidence Standard met? 0 This standard is not applicable to Local Authorities. Lancashire County Council Fostering Services Page 35

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cost of caring for each child or young person placed with him or her. Payments are

made promptly and at the agreed time. Allowances and fees are reviewed annually. Key Findings and Evidence Standard met? 3 Allowances and agreed expenses are paid to carers. They are based on the Fostering Network recommendations. All foster carers are given a schedule of current payment levels annually. Payments are made through the BACS system fortnightly. Provision can be made for interim payment if necessary. Enhancements for specialist carers and fostering focus carers are payable under certain circumstances. The carers confirmed that they received payment on time. Lancashire County Council Fostering Services Page 36

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The intended outcome for the following set of standards is:

• Fostering panels are organised efficiently and effectively so as to ensure that

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Fostering panels have clear written policies and procedures, which are implemented

in practice, about the handling of their functions. Key Findings and Evidence Standard met? 3 The fostering panel of the Morecambe Bay Area Team was observed during this inspection. The fostering panel is underpinned by policies and procedures, which were seen to be adhered to. The foster panel observed included a chair, a family support worker, a health visitor, education representative,and two experienced foster carers from another authority. There was no independent member who had experience of being fostered or who have had a child who had been fostered, efforts have been made to engage ex-looked after children but these have not been successful to date. The inspector was impressed at the care and consideration given to individual items and to the use of the expertise of individual members of the panel, in particular the experience of the foster carers attending panel. The standard of reports to the panel from fostering team social workers was considered to be high. The

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Fostering panels have clear written policies and procedures, which are implemented

reports were detailed and analytical, identifying relevant issues and how these have been explored and resolved with applicants. The inspector observed sensitive and informed discussion by panel members which demonstrated and good understanding of the responsibilities of foster carers and the needs of the children who may be placed with them. Foster carers are encouraged and supported to attend panel. The chair of the panel had experience of this role, both in her current employment and whilst employed by another county council, and as a panel advisor. She viewed her role as taking control and to arbitrate between panel members differing view point, thereby enabling an informed decision to be made. The chair has extensive experience in childcare including fostering services and is employed as a Family Placement Team Manager in the East of the County and has no line management for the Morecambe Bay Area..

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Fostering panels have clear written policies and procedures, which are implemented

Lancashire County Council Fostering Services Page 37

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The intended outcome for the following set of standards is:

• When foster care is provided as a short-term break for a child, the arrangement recognises that the parents remain the main carers for the child.

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have policies and procedures, implemented in practice, to meet the particular needs

of children receiving short-term breaks. Key Findings and Evidence Standard met? 3 The fostering service has policies and procedures to meet the needs of children receiving short term breaks. The fostering scheme provides short term breaks (family link scheme) for children with disabilities. Respite is provided to carers where the need arises. Lancashire County Council Fostering Services Page 38

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The intended outcome for the following set of standards is:

• Local authority fostering services' policies and procedures for assessing,

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there is recognition of the particular relationship and position of family and friend

carers. Key Findings and Evidence Standard met? 3 There is a high proportion of named carers who are supported by the agency. Named carers are allocated a fostering social worker. Named carers are encouraged to take part in training events, however the take up of this is limited. The circumstances around becoming a named carer are often due to family crisis, and do not fit easily into the routine approval process’ of the agency, however evidence on the inspection demonstrated that named carers were assessed in a professional and thorough manner. Lancashire County Council Fostering Services Page 39

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Date

Lancashire County Council Fostering Services Page 40

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comments/confirmation relating to the content and accuracy of the report for

We would welcome comments on the content of this report relating to the Inspection conducted on 16 th February to 3 rd March 2005 and any factual inaccuracies:

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comments/confirmation relating to the content and accuracy of the report for

Please limit your comments to one side of A4 if possible We are working on the best way to include provider responses in the published report. In the meantime responses received are available on request. Lancashire County Council Fostering Services Page 41

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Action taken by the CSCI in response to the provider’s comments:

Amendments to the report were necessary YES

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Action taken by the CSCI in response to the provider’s comments:

Comments were received from the provider YES

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Action taken by the CSCI in response to the provider’s comments:

Provider comments/factual amendments were incorporated into the final inspection report YES

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Action taken by the CSCI in response to the provider’s comments:

Provider comments are available on file at the Area Office but have not been incorporated into the final inspection report. The inspector believes the report to be factually accurate

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Note:

In instances where there is a major difference of view between the Inspector and the Registered Provider responsible Local Authority fostering service Manager both views will be made available on request to the Area Office.

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report:

Action plan was received at the point of publication YES

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report:

Action plan covers all the statutory requirements in a timely fashion YES

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report:

Action plan did not cover all the statutory requirements and required further discussion

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report:

Provider has declined to provide an action plan

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Public reports

It should be noted that all CSCI inspection reports are public documents. Reports on children’s homes are only obtainable on personal application to CSCI offices. Lancashire County Council Fostering Services Page 42

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Registered Person’s or responsible Local Authority Manager’s statement of

agreement/comments: Please complete the relevant section that applies.

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Date

Note: In instance where there is a profound difference of view between the Inspector and the Registered Provider both views will be reported. Please attach any extra pages, as applicable.

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Lancashire County Council Fostering Services / 16th February –3rd March 2005

Commission for Social Care Inspection 33 Greycoat Street London SW1P 2QF

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Lancashire County Council Fostering Services / 16th February –3rd March 2005

Telephone: 020 7979 2000 Fax: 020 7979 2111

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Lancashire County Council Fostering Services / 16th February –3rd March 2005

National Enquiry Line: 0845 015 0120 www.csci.org.uk

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Lancashire County Council Fostering Services / 16th February –3rd March 2005

S0000041383.V201590.R01 © This report may only be used in its entirety. Extracts may not be used or reproduced without the express permission of the Commission for Social Care Inspection

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Lancashire County Council Fostering Services / 16th February –3rd March 2005

The paper used in this document is supplied from a sustainable source

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