Children's Home run by HAVEN CARE GROUP LIMITED in Staffordshire

Inspection report for children’s home – monitoring visit: 1251947 1 Haven Care Group Limited Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care and accommodation for up to four young people who have emotional and/or behavioural difficulties. A private company manages this home.

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This monitoring visit

This home was judged inadequate at its first full inspection on 12 and 13 December 2017. This resulted in 15 requirements and three recommendations being raised. This is the second monitoring inspection to review the progress being made to meet all the requirements. This visit has shown that good progress has been made. As a result, 10 of the 15 requirements are now met and all recommendations have been addressed.

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This monitoring visit

By making a formal complaint, the manager has escalated her concerns about the young person not having a school placement.

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This monitoring visit

The young person is now accessing a range of services to help to improve his physical and emotional health. For example, the young person is now able to see a clinical psychologist. The staff are also accessing this specialist support. This means that staff are now starting to have help to review their practice and to develop behaviour management strategies.

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This monitoring visit

The young person told the inspector that he likes living here and that he has made good relationships with the staff. He enjoys a range of activities, including going to cadets and taking part in roller skating. Some staff have purchased their own skates so that they can share this interest with the young person.

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This monitoring visit

The manager has continued to review and implement monitoring systems that offer her an increased level of oversight of staff practice. Inspection report for children’s home – monitoring visit: 1251947 2 All staff now have a personal development plan, and some progress has been made with improving staff knowledge around the needs of the young person. However, there are still gaps in staff training. This extends to staff still waiting for awareness training on safeguarding children in areas such as child sexual exploitation, radicalisation and self-harm. The manager is aware of this ongoing shortfall and has recently implemented a review matrix form to help her to monitor staff progress in gaining the required training.

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This monitoring visit

Staff have reviewed the young person’s behaviour management plans. However, there continue to be some inconsistencies between the different plans.

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This monitoring visit

There has been one allegation made against a staff member by the young person since the last inspection. This was managed effectively. Two complaints raised by the young person have also been responded to appropriately.

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This monitoring visit

There have been no new staff appointed since the last monitoring inspection. However, the safe recruitment procedure is still not comprehensive to cover all eventualities

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This monitoring visit

A new requirement has been raised as a result of this inspection. This relates to the frequency of staff supervision. The organisation’s policy requires increased supervision for staff who are in their probationary period. This frequency has not been followed for some staff. This means that some staff have not been receiving supervision for a period of two months. This practice prevents the manager from ensuring that new staff are supported effectively during their induction period.

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Inspection date Inspection type Inspection judgement

12/12/2017 Full Inadequate Inspection report for children’s home – monitoring visit: 1251947 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child, have the skills to identify and act upon signs that a child is at risk of harm, understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person and take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12(1), (2)(a)(i)(iii)(v)(vi)) 06/04/2018

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13(1), (2)(c)) 06/04/2018

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Requirement Due date

The registered person may only use devices for the monitoring or surveillance of children if the child’s placing authority consents in writing to the monitoring or surveillance. (Regulation 24(1)(a)) 06/04/2018

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety. Specifically the registered person must ensure that full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32(1), (3)(d)) 06/04/2018

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Requirement Due date

The registered person must ensure that all employees receive practice-related supervision by a person with appropriate experience. (Regulation 33(4)(b)) 06/04/2018 Inspection report for children’s home – monitoring visit: 1251947 4

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Haven Care Group Limited

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Children’s home details

Registered provider address: First floor, Unit 3, Barberry Court Parkway, Centrum One Hundred, Burton-on-Trent DE14 2UE

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Inspector

Tracey Coglan Greig, social care inspector Inspection report for children’s home – monitoring visit: 1251947 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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