The Hen-House

The Hen-House 14b Lower Street, Haslemere, Surrey, GU27 2NX

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Inspection date

Previous inspection date 27 February 2018 Not applicable

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3

Effectiveness of the leadership and management Requires improvement Quality of teaching, learning and assessment Good 2

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3

Personal development, behaviour and welfare Good 2

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This provision requires improvement. It is not yet good because:

 Leaders do not provide robust induction training for managers to help ensure they fully understand their role and responsibilities.  The leadership team does not coach and support staff effectively to continually improve their personal effectiveness and professional development.  Leaders and managers do not rigorously evaluate and identify breaches of requirements and weaknesses in practice.

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It has the following strengths

 Children thoroughly enjoy being at the after-school club. Staff know the children well and support them to settle, feel secure and form close friendships. Staff provide children with positive role models. They talk with children and engage in their play in a warm and friendly way. Children develop good social skills. They are polite and well behaved.  Staff successfully encourage children's independence and confidence to make choices. They support and guide children well to achieve what they set out to do.  Children use their imagination. For instance, while making paper flowers and using modelling dough.  Staff work effectively in partnership with parents and teachers at local schools to meet children's individual needs.

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What the setting needs to do to improve further

To meet the requirements of the early years foundation stage the provider must:

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Due Date

 provide robust induction training for managers to ensure they fully understand their role and responsibilities 27/03/2018

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Due Date

 ensure staff are coached and supported effectively to continually improve their personal effectiveness and professional development 27/03/2018

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Due Date

To further improve the quality of the early years provision the provider should:

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Due Date

 use self-evaluation more effectively to continually improve the quality of the provision.

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Inspection activities

 The inspector observed children involved in indoor activities.  The inspector talked with children and staff to gather their views.  The inspector looked at a sample of documentation.  The inspector completed a joint observation with the club manager.  The inspector talked with parents and took account of their comments.

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Effectiveness of the leadership and management requires improvement

Safeguarding is effective. Staff have a secure understanding of child protection procedures. They regularly check the soft-play equipment in the premises and supervise children well at all times to keep them safe. The new manager has improved communication with parents to help her better meet children's individual needs. Children's attendance registers have been improved and now include more accurate information about children's times of arrival and departure. However, leaders do not induct, coach and support new managers and staff to improve their personal effectiveness and professional development. They do not work closely with managers to ensure all requirements are met and to evaluate and continually improve the quality of the provision. For instance, during the inspection, it was identified that none of the staff present held a paediatric first-aid qualification. However, before children arrived, leaders and managers took immediate

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Effectiveness of the leadership and management requires improvement

action to ensure this requirement was met. They arranged for another known member of staff to work at the club until other staff have obtained an appropriate first-aid qualification.

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Quality of teaching, learning and assessment is good

The manager communicates effectively with staff to plan and organise a varied range of activities for the children. Staff encourage children to try new activities and praise children's efforts. Children are motivated in their play. They enjoy playing board games with their friends. Staff provide children with good physical challenge. Children use slides at high speed, jump down foam covered steps, climb up nets and crawl through tunnels while using the soft-play resources. They listen to what they are told and follow instructions. They independently hang up their coats and bags and take off their shoes when they arrive at the club.

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Personal development, behaviour and welfare are good

Staff closely observe what children choose to do and make sure they are happy and fully included. Children develop close emotional relationships with staff. Children are relaxed and at ease in the welcoming and well-resourced premises. They often talk together, share their ideas and choose to look at books while lying on large bean bags with their friends. Staff promote children's good health. The new manager has introduced a wider range of nutritious food that children enjoy eating at snack time. For instance, children enjoy making pizzas and filling wraps. Staff effectively promote children's understanding of their safety. For instance, they remind children why they need to keep their seat belts fastened while travelling to the club in a minibus.

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Setting details

Unique reference number EY493459 Local authority Surrey Inspection number 1028972 Type of provision Out of school provision Day care type Childcare - Non-Domestic Registers Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Age range of children 4 - 11 Total number of places 16 Number of children on roll 28 Name of registered person Thatch Enterprises Ltd

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reference number

Date of previous inspection Not applicable Telephone number 01428 642865

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reference number

The Hen-House registered in 2015. It is located in Haslemere, Surrey. The provision opens Monday to Friday, during term time, from 3pm to 6.30pm. There are four staff employed, of whom one holds a Level 3 in Childcare and Education and one holds a Level 3 in Childcare.

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reference number

This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children’s learning, development and care, known as the early years foundation stage.

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reference number

procedures set out in the guidance ‘Complaints procedure: raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted. If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk. achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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reference number

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reference number

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reference number

T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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