Children's home run by Priory New Education Services Limited 07221650 in Hammersmith and Fulham

Inspection report children‟s home: SC476795 1 SC476795 Registered provider: Priory New Education Services Limited 07221650 Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children‟s home is registered to provide care and accommodation for five children who have learning disabilities. The home is operated by a large private organisation.

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Date of last inspection: 10 October 2017

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness.

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and young people since the most recent full inspection

Since the previous inspection, the leaders and managers of this home have changed. An experienced head of residential care has started in post and has oversight of this home. The providers intend for this post to strengthen the leadership and management arrangements. In addition, the responsible individual has appointed a new manager for the home. This manager is not yet registered with Ofsted. Suitable arrangements are in place for the new manager‟s induction, support and development.

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and young people since the most recent full inspection

The new leadership and management team has a good understanding of the home‟s strengths and weaknesses. Realistic development and action plans are in place to address the areas identified as requiring improvement. The new manager has prioritised the actions that focus on the needs of children, the children‟s experiences and progress, and staff morale. This means that other weaknesses regarding monitoring, analysis, learning and the quality of records still require attention.

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and young people since the most recent full inspection

Leaders and managers cannot demonstrate that they have effective oversight and good Inspection report children‟s home: SC476795 2 monitoring systems in place to review the quality of care provided to children. The Children‟s Home Regulations 2015, require leaders and managers to review the quality of care at least every six months. Ofsted has not received a report pertaining to this review since December 2016. The new manager has identified this as a shortfall and has plans to complete a review as required.

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and young people since the most recent full inspection

Some action has been taken to improve the physical quality of the home. The lounge is a much more comfortable space; additions such as toys, pictures and soft furnishings make it more homely. The entrance hall, staircase and landing remain in poor decorative order. Leaders and managers recognise that these areas can be improved. In addition, leaders and managers also have plans to redevelop the garden into a space that meets children‟s sensory needs better and helps them to play.

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and young people since the most recent full inspection

Currently, children‟s care plans are not up to date. Leaders and managers are aware of this shortfall. The need for leaders and managers to review the children‟s care plans is listed on the provider‟s action plan.

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and young people since the most recent full inspection

Incidents of children harming one another have occurred. Leaders and managers have identified that the children who live in the home are not compatible with each other. The manager is reviewing this with other professionals. In the interim, staff have occasionally had to lock a door to keep children apart and prevent them from causing significant harm to one another. When this occurs, staff remain with the child behind the locked door, and do not prevent the child from leaving the room if they wish to. At times, staff have locked areas of the home such as the lounge or kitchen, to prevent serious incidents from occurring. Children‟s risk assessments do not detail when an incident is serious enough to require this level of restrictive practice. Leaders and managers are clear that these restrictive strategies do not fit with the vision that they have for the home.

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and young people since the most recent full inspection

The manager is supporting staff to use more proactive strategies when responding to children‟s behaviour. These strategies are starting to improve the children‟s experiences and progress. For one child, incidents that typically happen at bedtime are decreasing, as staff no longer remove the child‟s television but educate him about turning it off and the importance of going to sleep.

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and young people since the most recent full inspection

Staff said that they feel supported in their role. However, leaders and managers have identified weaknesses in the quality and frequency of staff supervision. The manager has plans to make improvements in this area.

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Inspection date Inspection type Inspection judgement

10/10/2017 Full Requires improvement to be good 04/10/2016 Full Good Inspection report children‟s home: SC476795 3 12/04/2016 Interim Improved effectiveness 08/12/2015 Full Requires improvement

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

6: The quality and purpose of care standard

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

provide personalised care that meets each child‟s needs, as recorded in the child‟s relevant plans, taking account of the child‟s background;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child; and enable each child to participate in the daily life of the home

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Requirement Due date

In particular, ensure that care plans contain relevant and up to date information about the needs of children. Continue to improve the quality of the home and garden. 01/04/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe; 01/04/2018 Inspection report children‟s home: SC476795 4 manage relationships between children to prevent them from harming each other.

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Requirement Due date

(Regulation 12 (1)(2)(a)(i)(ii)(iv)) 33: Employment of staff

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Requirement Due date

4) The registered person must ensure that all employees—

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Requirement Due date

(b) receive practice-related supervision by a person with appropriate experience. 01/04/2018

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Requirement Due date

45.—(1) The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

(2) In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating— (a) the quality of care provided for children; (b) the feedback and opinions of children about the children‟s home, its facilities and the quality of care they receive in it; and (c) any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

(3) After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

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Requirement Due date

(4) The registered person must— (a) supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and (b) make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

(5) The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. 01/04/2018 Inspection report children‟s home: SC476795 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟.

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Children’s home details

Registered provider: Priory New Education Services Limited 07221650

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Children’s home details

Registered provider address: 80 Hammersmith Road, London W14 8UD

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Inspector

Nicola Lownds, social care inspector Inspection report children‟s home: SC476795 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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