Norwich Road (15)

Inspection report for children’s home – monitoring visit: SC034480 1 SC034480

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Norfolk County Council Children’s Services

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

A local authority owns and operates this home. The home provides emergency and short-term placements for up to four children who have emotional and/or behavioural difficulties.

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This monitoring visit

This children’s home was judged declined in effectiveness at the interim inspection on 10 January 2018. A compliance notice was issued under section 22A of the Care Standards Act 2000 in relation to regulation 13 (the leadership and management standard), and a notice restricting accommodation was served under section 22B of the Care Standards Act 2000. The provider has taken immediate action to address the concerns raised.

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This monitoring visit

Since the last inspection, the manager has fully addressed and met the requirements and recommendation raised to good effect. The manager and the staff team have reviewed and updated policies and procedures. One remaining regulatory requirement set at the last inspection remains unmet. The deadline for this requirement has not yet passed. The progress made will therefore be monitored at the next inspection. This requirement is in relation to internet access.

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This monitoring visit

Management oversight and monitoring of records in the home have significantly improved. For example, the records of physical restraint, children who go missing and measures of control have been reviewed and completed in full. This gives the manager the ability to take prompt action to deal with problems and to fully understand the impact on children’s well-being.

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This monitoring visit

The manager and the staff have addressed incidents and risk-taking behaviour to good effect. This has had a significant impact, resulting in a reduction in the amount of risk-taking incidents occurring and reducing the levels of emergency calls to the Inspection report for children’s home – monitoring visit: SC034480 2 police. For example, there have only been five episodes of children going missing from the home and no children have been partaking in criminal behaviour. This practice has had a positive impact on children’s safety and well-being.

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This monitoring visit

Children have made progress in key areas, such as their education and engagement with staff. For example, one child is now attending their education provision on a daily basis and is engaging in activities in the community and the home. During the visit, the inspector observed good interactions between a child and staff, resulting in the baking of a delicious cake.

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This monitoring visit

The matching of placements and the admissions and discharges of children could not be measured at this inspection due to the restriction imposed, and will therefore form part of the monitoring process of future inspections.

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Recent inspection history

Inspection date Inspection type Inspection judgement 10/01/2018 Interim Declined in effectiveness 24/08/2017 Full Inadequate 24/01/2017 Interim Sustained effectiveness 03/05/2016 Full Good Inspection report for children’s home – monitoring visit: SC034480 3

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Statutory Requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their education potential and are helped to do so. In particular, the standard in paragraph (1) requires the registered person to ensure that each child has access to appropriate equipment, facilities and resources to support the child’s learning. (Regulation 8 (1)(2)(b)) This is in particular reference to children not having access to the internet. 16/03/2018

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Norfolk County Council Children’s Services

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Children’s home details

Registered provider address: Norfolk County Council, Chief Executives, County Hall, Martineau Lane, Norwich NR1 2DH

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Inspector

Cathy Russell, social care inspector Inspection report for children’s home – monitoring visit: SC034480 4 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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