Children's Home run by N H Care Limited in Birmingham

Inspection report children’s home: SC467264 1 SC467264 Registered provider: N H Care Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered to provide care for four young people up to the age of 18. The home may provide care and accommodation for young people who have emotional and/or behavioural difficulties. The home is privately owned.

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Date of last inspection: 20 September 2017

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Information about this children’s home

Enforcement action since last inspection: There has been no enforcement action since the last inspection

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and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness.

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and young people since the most recent full inspection

The manager has worked hard to meet the requirements from the last inspection. The home’s statement of purpose has now been revised and sent to Ofsted as required. Medication arrangements have improved. The registered manager has developed additional auditing systems. As a result, medication arrangements are now well managed. Staff now have clear guidance about when to administer ‘as and when’ required medication to young people. This means that the health needs of young people are better managed. Inspection report children’s home: SC467264 2 Staff recruitment processes are better. For example, the registered manager has ensured that agency staff are subject to the required employment checks before starting work. This helps to ensure that young people do not come into contact with unsuitable adults. The workforce development plan has been revised and now includes clarity about the home’s staffing and how this will be developed.

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and young people since the most recent full inspection

Staff rarely use restraint, and instead encourage young people to reflect on incidents and to find better ways to self-regulate their behaviour.

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and young people since the most recent full inspection

There has been some progress made with the condition of the home environment. Young people have been consulted about changes to their bedrooms and these changes have been put into place. However, there are still areas of the home that require improvement. For example, the stairs carpet is threadbare in places and also has a rip. A young person’s bathroom is missing a shower curtain. These shortfalls detract from an otherwise appropriately presented home.

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and young people since the most recent full inspection

There have been no serious incidents at the home since the last inspection. There has been one occasion when a young person was recorded missing from home. The registered manager ensured that the young person’s risk management plan was updated and that a full debriefing took place with the young person to explore any concerns.

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and young people since the most recent full inspection

Staff training has been organised and the majority of staff are now up to date with fire safety, food hygiene, equality and diversity and self-harm training. One member of staff is yet to complete their food safety training. Another member of staff has not had their annual training in fire safety, as required by the organisation’s own policy. These shortfalls have not had a negative impact on outcomes for young people. The requirement from the September 2017 inspection has been repeated.

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and young people since the most recent full inspection

Young people know how to complain. There have been a small number of complaints since the last inspection. All the complaints have been managed appropriately and the outcomes clearly communicated to young people. Staff clearly invest time with the young people and this is reflected in the progress that young people make. For example, young people now enjoy more regular contact with their families and educational arrangements for young people have improved since the last inspection. A teacher commented that, ‘I believe that having a stable and supportive home has increased [young person’s] self-esteem and given him the confidence to become more successful at school.’

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and young people since the most recent full inspection

There has been some positive progress since the last inspection. However, there has also been a failure to put right a shortfall from the last inspection. In addition, a further requirement relating to the condition of the home has been made. As a result, the home is judged to have sustained effectiveness. Inspection report children’s home: SC467264 3

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Inspection date Inspection type Inspection judgement

20/09/2017 Full Requires improvement to be good 12/01/2017 Interim Sustained effectiveness 02/06/2016 Full Requires improvement 02/02/2016 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1)(2)(d)) 09/03/2018

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Requirement Due date

The registered person must ensure that all employees undertake appropriate continuing professional development. (Regulation 33 (4)(a)) This is in reference to staff training to help raise staff awareness of fire safety and food hygiene. 09/03/2018

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their Inspection report children’s home: SC467264 4 families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider address: 3 Shetland Close, Birmingham B16 0RF

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Inspector

Pete Hylton, social care inspector Inspection report children’s home: SC467264 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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