Setting

West Sussex LA Fostering Service

The Director of Social & Caring Services County Hall Chichester West Sussex PO19 1QT

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Commission for Social Care Inspection

Launched in April 2004, the Commission for Social Care Inspection (CSCI) is the single inspectorate for social care in England.

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Commission for Social Care Inspection

The Commission combines the work formerly done by the Social Services Inspectorate (SSI), the SSI/Audit Commission Joint Review Team and the National Care Standards Commission.

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The role of CSCI is to:

• Promote improvement in social care • Inspect all social care - for adults and children - in the public, private and voluntary sectors • Publish annual reports to Parliament on the performance of social care and on the state of the social care market • Inspect and assess ‘Value for Money’ of council social services • Hold performance statistics on social care • Publish the ‘star ratings’ for council social services • Register and inspect services against national standards • Host the Children’s Rights Director role.

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Inspection Methods & Findings

SECTION B of this report summarises key findings and evidence from this inspection. The following 4-point scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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The 4-point scale ranges from:

4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls) 'O' or blank in the 'Standard met?' box denotes standard not assessed on this occasion. '9' in the 'Standard met?' box denotes standard not applicable. 'X' is used where a percentage value or numerical value is not applicable. West Sussex LA Fostering Service Page 1

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Address

The Director of Social & Caring Services, County Hall, Chichester, West Sussex, PO19 1QT

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Fax No: Address

Social & Caring Services, County Hall, Chichester, West Sussex, PO19 1QT

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Date of last Inspection

West Sussex LA Fostering Service Page 2 Date of Inspection Visit 4 January 2005 ID Code

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Date of last Inspection

Name of Inspector 1 Mr Kevin Ball 111565

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inspections and bring a different

perspective to the inspection process. Not applicable Name of Specialist (e.g. Interpreter/Signer) (if applicable) Not applicable

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Name of Establishment Representative at

the time of inspection Mr Ian Forbes West Sussex LA Fostering Service Page 3

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INTRODUCTION TO REPORT AND INSPECTION

Independent and local authority fostering services which fall within the jurisdiction of the Commission for Social Care Inspection (CSCI) are subject to inspection, to establish if the service is meeting the National Minimum Standards for Fostering Services and the requirements of the Care Standards Act 2000, the Fostering Services Regulations 2002 and the Children Act 1989 as amended.

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INTRODUCTION TO REPORT AND INSPECTION

This document summarises the inspection findings of the CSCI in respect of West Sussex LA Fostering Service. The inspection findings relate to the National Minimum Standards for Fostering Services published by the Secretary of State under sections 23 and 49 of the Care Standards Act 2000, for independent and local authority fostering services respectively.

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INTRODUCTION TO REPORT AND INSPECTION

The Fostering Services Regulations 2002 are secondary legislation, with which a service provider must comply. Service providers are expected to comply fully with the National Minimum Standards. The National Minimum standards will form the basis for judgements by the CSCI in relation to independent fostering agencies regarding registration, the imposition and variation of registration conditions and any enforcement action, and in relation to local authority fostering services regarding notices to the local authority and reports to the Secretary of State under section 47 of the Care Standards Act 2000. The report follows the format of the National Minimum Standards and the numbering shown in the report corresponds to that of the standards.

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INTRODUCTION TO REPORT AND INSPECTION

The report will show the following: • Inspection methods used • Key findings and evidence • Overall ratings in relation to the standards • Compliance with the Regulations • Notifications to the Local Authority and Reports to the Secretary of State • Required actions on the part of the provider • Recommended good practice • Summary of the findings • Report of the Lay Assessor (where relevant) • Providers response and proposed action plan to address findings

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INSPECTION VISITS

Inspections will be undertaken in line with the agreed regulatory framework with additional visits as required. This is in accordance with the provisions of the Care Standards Act 2000. The following inspection methods have been used in the production of this report. The report represents the inspector's findings from the evidence found at the specified inspection dates. West Sussex LA Fostering Service Page 5 BRIEF DESCRIPTION OF THE SERVICES PROVIDED.

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INSPECTION VISITS

The Fostering Service for West Sussex County Council is created from statute under the Children Act 1989 and as such fulfils its legal responsibilities. The service covers the whole of West Sussex and is split in to three teams covering the various geographical localities. In addition to the Family Placement Teams, there is a dedicated team for children seeking asylum, young people leaving care, and children and young people with disabilities.

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INSPECTION VISITS

The Fostering Service aims to achieve good outcomes for children, thereby maximising their life chances and choices. It sets out to achieve this by providing stable, safe and effective alternative care whilst balancing service costs against outcomes for children. The service places a strong emphasis upon partnership working with Foster Cares and other agencies and strives to develop this aspect of its practice.

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INSPECTION VISITS

The service benefits from a diverse workforce with a wealth of experience and skill, as well as an experienced and strong leadership team.

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INSPECTION VISITS

Further documents that inform this report and provide a detailed analysis of many aspects of the National Minimum Standards for Fostering Services and how WSCC perform are; Foster Care Services: Improvement Plan Update June 2004 (Martin, Crawhurst, Forbes), UK National Standard for Foster Care: How West Sussex Matches Up (2002, Martin), Foster Care Payment and Accreditation Scheme Evaluation (2002, Martin), Foster Care Payment and Accreditation Scheme Evaluation (Draft January 2005, Martin). West Sussex LA Fostering Service Page 6

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Inspector’s Summary

(This is an overview of the inspector’s findings, which includes good practice, quality issues, areas to be addressed or developed and any other concerns.)

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Statement of Purpose: Standard 1

The Fostering Service achieves well with this Standard with a solid Statement of Purpose in place with strong policies and procedures informing practice and provision. This Standard is exceeded.

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Fitness to provide or manage a Fostering Service: Standards 2 – 3

The Fostering Service performs well on Standard 2 with strong and effective leadership and management in place. Standard 3 does not apply, as this is a Local Authority Fostering service set up under statute.

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Management of the Fostering Service: Standards 4 – 5

Both of these Standards are exceeded due to strong, effective and clear management and monitoring structures in place.

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Securing and Promoting welfare: Standards 6 – 14

Eight of these Standards are met with the additional one being exceeded. The Local Authority Fostering Service is diligent in its responsibilities in securing and promoting children’s physical, mental and emotional welfare. The service benefits from the expertise of a dedicated child protection team to inform and guide practice.

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Standards 15 – 23

The Fostering Service meets five of these Standards, and exceeds three. It has one minor shortfall, that of management and support of Foster Carers. The service achieves well in respect of training provision for staff and Foster Carers as well as accountable practice, however needs to continue implementing strategies for supporting Foster Carers and monitoring and reviewing practice.

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Records: Standards 24 – 25

Both of these Standards are met with good administrative records being kept.

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Fitness of premises for use as Fostering Service: Standard 26

West Sussex LA Fostering Service Page 7 This Standard is met.

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Financial Requirements: Standards 27 – 29

The Fostering Service meets two of these Standards and exceeds one. It achieves well in its payments to Foster Carers exceeding the Fostering Networks recommended rates of financial reward.

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Fostering Panel: Standard 30

This Standard is exceeded. The Fostering Panel and its business is well managed and efficiently operated.

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Short-term breaks: Standard 31

This Standard is met. There are clear procedures in place for those families requiring short term breaks. The service for children with disabilities is developing practice and provision and considering strategies to complement and work alongside the mainstream Fostering Service.

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Family and friends as carers: Standard 32

This Standard is met. There is a clear procedure for families and friends wishing to become carers. This does however remain an area that continues to need further attention.

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Overall summary:

Of the 32 National Minimum Standards for Fostering Services one does not apply. Of the remaining 31 Standards WSCC Fostering Service exceeds 10, meets 20 and has minor shortfalls for one. The service has a comprehensive plan in order to improve practice and provision and this is being implemented on an ongoing basis. West Sussex LA Fostering Service Page 8

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(Local Authority Fostering Services Only)

The following statutory Reports or Notifications are to be made under the Care Standards Act as a result of the findings of this inspection:

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(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(3) of the Care Standards Act 2000 that the Commission considers the Local Authority's fostering service satisfies the regulatory requirements:

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(Local Authority Fostering Services Only)

NO Notice to the Local Authority under section 47(5) of the Care Standards Act 2000 of failure(s) to satisfy regulatory requirements in their fostering service which are not substantial, and specifying the action the Commission considers the Authority should take to remedy the failure(s), informing the Secretary of State of that Notice: NO Report to the Secretary of State under section 47(4)(a) of the Care Standards Act of a failure by a Local Authority fostering service to satisfy regulatory requirements which is not considered substantial:

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(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(1) of the Care Standards Act 2000 of substantial failure to satisfy regulatory requirements by a Local Authority fostering service:

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Implementation of Statutory Requirements from Last Inspection

Requirements from last Inspection visit fully actioned? YES

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STATUTORY REQUIREMENTS

Identified below are areas not addressed from the last inspection report which indicate a non-compliance with the Care Standards Act 2000 and Fostering Services Regulations 2002. No. Regulation Standard Required actions Timescale for action None

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Action is being taken by the Commission for Social Care Inspection to monitor

compliance with the above requirements. West Sussex LA Fostering Service Page 10

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registration are listed below, with the inspector's assessment of compliance from

the evidence at the time of this inspection.

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Date 31 st Janaury 2005

West Sussex LA Fostering Service Page 11

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STATUTORY REQUIREMENTS IDENTIFIED DURING THIS INSPECTION

Action Plan: The appropriate Officer of the Local Authority or the Registered Person (as applicable) is requested to provide the Commission with an Action Plan, which indicates how requirements are to be addressed. This action plan will be made available on request to the Area Office.

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STATUTORY REQUIREMENTS

Identified below are areas addressed in the main body of the report which indicate non- compliance with the Care Standards Act 2000, the Children Act 1989, the Fostering Services Regulations 2002, or the National Minimum Standards for Fostering Services. The Authority or Registered Person(s) is/are required to comply within the given time scales in order to comply with the Regulatory Requirements for fostering services. No. Regulation Standard * Requirement Timescale for action

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STATUTORY REQUIREMENTS

1 17 21 Consider and implement strategies for supporting Foster Carers. Ongoing

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STATUTORY REQUIREMENTS

2 29 21 Ensure that outstanding Foster Carers Annual Reviews are undertaken as a priority and that action is taken to prevent a similar backlog occurring. July 2005

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STATUTORY REQUIREMENTS

3 17 21 Consider and implement further strategies for providing and supporting respite care breaks for Foster Carers. Ongoing West Sussex LA Fostering Service Page 12

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

Identified below are areas addressed in the main body of the report which relate to the National Minimum Standards and are seen as good practice issues which should be considered for implementation by the Authority or Registered Person(s). No. Refer to Standard * Recommendation Action

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

1 8 Review the use and efficacy of the Matching Protocol.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

2 9 Ensure that the new child protection Procedures in Relation to Children in Foster Care is distributed to all relevant staff.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

3 11 Consider and implement further measures to support and protect the birth children of Foster Carers.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

4 15 In order for the robust recruitment process not to slip the Fostering Service is advised to ensure that systems and documentation used to evidence the process is used consistently.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

5 18 Ensure that contact telephone numbers are available in the Speak out policy in the Foster Care Handbook.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

6 24 Ensure that Family Placement Teams receive all relevant documentation regarding children from placing Social Workers in order to effectively work with and support Foster Carers.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

* Note: You may refer to the relevant standard in the remainder of the report by omitting the 2-letter prefix e.g FS10 refers to Standard 10.

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PART B INSPECTION METHODS & FINDINGS

The following inspection methods have been used in the production of this report West Sussex LA Fostering Service Page 13 Number of Inspector days spent 4

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PART B INSPECTION METHODS & FINDINGS

Survey of placing authorities NA Foster carer survey YES Foster children survey YES Checks with other organisations and Individuals NA • Directors of Social services NA • Child protection officer NO • Specialist advisor (s) NO • Local Foster Care Association YES Tracking Individual welfare arrangements NA • Interview with children NO • Interview with foster carers YES • Interview with agency staff YES • Contact with parents NO • Contact with supervising social workers YES • Examination of files YES Individual interview with manager YES Information from provider YES Individual interviews with key staff YES Group discussion with staff YES Interview with panel chair NO Observation of foster carer training NO Observation of foster panel YES Inspection of policy/practice documents YES Inspection of records YES Interview with individual child NO

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PART B INSPECTION METHODS & FINDINGS

Date of Inspection 04/01/05 Time of Inspection 09.30 Duration Of Inspection (hrs) West Sussex LA Fostering Service Page 14 The following pages summarise the key findings and evidence from this inspection, together with the CSCI assessment of the extent to which the National Minimum Standards have been met. The following scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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PART B INSPECTION METHODS & FINDINGS

The scale ranges from: 4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls)

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PART B INSPECTION METHODS & FINDINGS

"0" in the "Standard met?" box denotes standard not assessed on this occasion. "9" in the "Standard met?" box denotes standard not applicable. “X” is used where a percentage value or numerical value is not applicable. West Sussex LA Fostering Service Page 15

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The intended outcome for the following standard is:

• There is clear statement of the aims and objectives of the fostering service and the fostering service ensures that they meet those aims and objectives.

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There is a clear statement of the aims and objectives of the fostering service and of

what facilities and services they provide. Key Findings and Evidence Standard met? 4

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There is a clear statement of the aims and objectives of the fostering service and of

The Fostering Service has a comprehensive and clear Statement of Purpose that sets out the aims and objectives of the service as well as allied services and facilities that are provided. These are set within the National Objectives for Children’s Services that underpin the Government’s Quality Protects programme.

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There is a clear statement of the aims and objectives of the fostering service and of

The previous inspection highlighted the need for a new and more comprehensive Children’s Guide. This inspection reveals that the Fostering Service now use a publication by BAAF ‘Fostering: What it is and what it means’, and a ‘ Welcome to your new Foster Home!’ leaflet.

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There is a clear statement of the aims and objectives of the fostering service and of

Both documents contain relevant information; advice, explanation, and local and national contact helpline telephone numbers. Information for children with special needs and/or other languages are provided for on an individual basis with the use of, for example, interpreters.

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There is a clear statement of the aims and objectives of the fostering service and of

These documents are clear, easy to understand and reflect practice. The Inspector is satisfied that this Standard is exceeded. West Sussex LA Fostering Service Page 16

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The intended outcomes for the following set of standards are:

• The fostering service is provided and managed by those with the appropriate

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work efficiently and effectively and have the necessary knowledge and experience of

childcare and fostering to do so in a professional manner. Key Findings and Evidence Standard met? 4

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work efficiently and effectively and have the necessary knowledge and experience of

The current management structure for the Fostering Service comprises of two Service Managers, one of which holds responsibility for foster care and the second holding responsibility for fostering and adoption. Both of these posts cover the whole of the Fostering Service. Both of these people have appropriate academic qualifications as well as considerable experience in the field of family placement and looked after children. Three Team Managers then cover the southeast, southwest and the north teams. All of these Managers are professionally qualified in social work and, similarly, have considerable experience in family placement and looked after children. The service benefits from a well- qualified and very experienced management team providing effective leadership.

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work efficiently and effectively and have the necessary knowledge and experience of

The last inspection highlighted that the service would benefit from an established, permanent and stable management team. This inspection has highlighted that this has now improved despite recent changes, with the Service Manager post being made substantive. It is the depth and breadth of experience that satisfies the Inspector that this Standard is exceeded.

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Any persons carrying on or managing the fostering service are suitable people to run

a business concerned with safeguarding and promoting the welfare of children. Key Findings and Evidence Standard met? 9

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Any persons carrying on or managing the fostering service are suitable people to run

The Local Authority is Required to set up a Fostering Service under statute and is not required to be registered by the Commission for Social Care Inspection. The Local Authority Fostering Service has been inspected to the National Minimum Standards for Fostering Services. West Sussex LA Fostering Service Page 17

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The intended outcomes for the following set of standards are:

• The fostering service is managed ethically and efficiently, delivering a good quality foster care service and avoiding confusion and conflicts of role.

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There are clear procedures for monitoring and controlling the activities of the

fostering service and ensuring quality performance. Key Findings and Evidence Standard met? 4

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There are clear procedures for monitoring and controlling the activities of the

The Local Authority have formulated a Children’s Services Fostering Service Plan 2004 – 2005, as well as a Foster Care Services: Improvement Plan Update June 2004. These two documents complement one another and both are professionally produced. These are useful documents for evaluating, reviewing and developing the service and as such form the service development plan.

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There are clear procedures for monitoring and controlling the activities of the

Senior managers and those with a key role in the Fostering Service and its development attend a regular meeting (every six to eight weeks) – the Partnership Group – to monitor practice and review progress on the development plan.

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There are clear procedures for monitoring and controlling the activities of the

Additionally, the Fostering Service Management Team meet on a weekly basis to discuss business and common issues across teams. This acts as a regulator and monitors quality performance for the service. A continued sense of identity was noted as found in previous inspections. The Service Manager monitors matters under Schedule 7 of the Fostering Services Regulations 2002 and reports them as appropriate.

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There are clear procedures for monitoring and controlling the activities of the

There are further strategies for monitoring and controlling the service, these comprising of the Fostering Panel, Foster Carer Annual Reviews, and the Accommodation Management Groups (meeting weekly across the County).

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There are clear procedures for monitoring and controlling the activities of the

No conflicts of interest were raised prior or during the course of the inspection.

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There are clear procedures for monitoring and controlling the activities of the

In addition to the above the Children’s Services Department benefits from a dedicated Research Officer who is attached to the county’s Research Unit. A number of projects have been completed specifically evaluating the Fostering Service. These are listed; UK National Standards for Foster Care: How West Sussex Matches Up (2002, Martin) and subsequent recommendations (2003, Martin), Best Value Review: Accommodation Services Case Study Review (2002, Martin), Best Value: Foster Care Challenge Session (2002, Martin) and Foster Care Services: Improvement Plan (2003, Martin, Crawhurst, Forbes), What works in achieving stability in long term foster placements (2004, Martin, Taylor, Baker, Furlong), Foster Care Payment and Accreditation Scheme Evaluation: Interim report (2002, Martin) and further draft evaluation report (2005, Martin). These research projects are distributed to workers, teams, steering groups and senior managers, as well as placed on the intranet for

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There are clear procedures for monitoring and controlling the activities of the

It is the overall attention paid to the development of the fostering Service, through regular and purposeful meetings, the amount of research undertaken and the pro-active approach to service improvement that satisfies the Inspector that this Standard is exceeded. West Sussex LA Fostering Service Page 18 Number of statutory notifications made to CSCI in last 12 months: 3

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There are clear procedures for monitoring and controlling the activities of the

Death of a child placed with foster parents. 0

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Referral to Secretary of State of a person working for the service as

unsuitable to work with children. Serious illness or accident of a child. 2 Outbreak of serious infectious disease at a foster home. 0 Actual or suspected involvement of a child in prostitution. 0

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Serious incident relating to a foster child involving calling the police to a

foster home. Serious complaint about a foster parent. 1 Initiation of child protection enquiry involving a child. 0

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Serious incident relating to a foster child involving calling the police to a

Number of complaints made to CSCI about the agency in the past 12 months: 0 Number of the above complaints which were substantiated: 0

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Standard 5 (5.1 - 5.4)

The fostering service is managed effectively and efficiently. Key Findings and Evidence Standard met? 4

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Standard 5 (5.1 - 5.4)

The Local Authority Fostering Service has a clear line of accountability and line management responsibility, that ultimately rests with the Director of Social and Caring Services. All managers interviewed had a job description and were fully aware of their responsibilities.

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Standard 5 (5.1 - 5.4)

Clear arrangements are in place for management absences.

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Standard 5 (5.1 - 5.4)

As stated in Standard 2 the Fostering Service benefits from a strong and experienced management team and as such satisfies the Inspector that this Standard is exceeded. West Sussex LA Fostering Service Page 19

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The intended outcome for the following set of standards is:

• The fostering service promotes and safeguards the child/young person's physical, mental and emotional welfare.

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The fostering service makes available foster carers who provide a safe, healthy and

nurturing environment. Key Findings and Evidence Standard met? 3

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The fostering service makes available foster carers who provide a safe, healthy and

Findings from the last inspection in November 2003 remain valid. Through the process of assessment and approval Foster Carers are screened as to their suitability to care for children. This process includes an inspection of the home premises to be used for fostering and a risk assessment of any hazards. Given this, there appears to be a rigorous mechanism in place to safeguard the Local Authority in ensuring that they make available Foster Carers who can provide safe, healthy and nurturing homes. Annual reviews and regular visiting ensure that the required standard is maintained, with appropriate action being taken when it is breached.

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The fostering service makes available foster carers who provide a safe, healthy and

A guidelines document is provided on the allocation of bedrooms for children in foster care.

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The fostering service makes available foster carers who provide a safe, healthy and

Placement of a child with Foster Carers is through a matching process that will include a risk assessment. Foster Carers training covers health and safety issues and the Foster Care Handbook also contains guidance on this issue. This will include the use of transportation of any children placed and any assistance that may be required.

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The fostering service ensures that children and young people, and their families, are

provided with foster care services which value diversity and promote equality. Key Findings and Evidence Standard met? 3

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The fostering service ensures that children and young people, and their families, are

The Local Authority has a Foster Carer Recruitment Strategy Policy (2003) that details its intentions and proposals for recruiting new Foster Carers. This is based upon internal reviews, county need and patterns of demand. A range of individuals and couples are therefore approved as Foster Carers. Foster Carer assessment, training and supervision consider diversity, equality of opportunity and anti-oppressive practice. These issues are also covered in the Foster Carer Agreement. Research by Martin (2005) details that 93% of Foster Carers in West Sussex describe their ethnic origin as white British. This is based upon a 48% response rate to the questionnaire sent.

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The fostering service ensures that children and young people, and their families, are

The Fostering Service attempts to match according to need and in assessing this will take into consideration gender, religion, ethnic origin, language, culture, disability and sexuality. Clearly this is not always possible and the service may approach other agencies who may have more focused and specific resources and Foster Carers to cater for individual need. An alternative placement will be found if the initial placement is unsatisfactory. West Sussex LA Fostering Service Page 20 The Fostering Service also has an Asylum team, working with children and young people seeking asylum. This team presently works with 302 children and young people. The team consists of a Team Manager and 13 workers with varying responsibilities within the service.

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The fostering service ensures that children and young people, and their families, are

This team now appears to be fully staffed. The Fostering Service also benefits from a dedicated Leaving Care team that is split into two teams across the county, comprising of 15 staff as well as three Team Managers. This team presently work with 303 young people who have a Personal Advisor allocated to them. Both the Asylum Team and the Leaving Care Team have developed good links with other agencies in order to support and compliment the work undertaken with young people. Examples of this include the Chichester Christian Care project and Aspaleia Project.

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The fostering service ensures that children and young people, and their families, are

The Fostering Service also provides a service for children with disabilities – the Child Disability Team – and this has built upon a scheme once operated by NCH Action for Children known as Family Link. This service provides short-term breaks, respite and day care for parents. Further information regarding this is detailed in Standard 31. The majority of children placed by this service either maintain regular contact with their birth parents or live with them for a significant proportion of time. As such, parents are heavily involved with care planning. This team works closely with other agencies and professionals in order to provide the best possible care packages, examples being Occupational Therapists, Shared Care UK Network and health professionals as appropriate.

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carers only if they represent appropriate matches for a child for whom a local

authority is seeking a carer. Key Findings and Evidence Standard met? 3

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carers only if they represent appropriate matches for a child for whom a local

The Fostering Service has developed a Child and Foster Carer Matching Protocol in addition to a Children’s Services Family Placement Risk Assessment, both of which may inform matching children to Foster Carers. In discussion with Family Placement Social Workers the Inspector was informed that these documents are not consistently used and might benefit from review. The Matching Protocol is a fairly recent tool for practitioners to use. The matching process is also informed through discussion and information sharing amongst Family Placement Social Workers and other relevant professionals. Clearly, in many cases birth parents are unable to be consulted about matching considerations, however those parents who receive a service from the Child Disability Service can be consulted. The benefits of open consultation clearly promote the likelihood of a successful placement.

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carers only if they represent appropriate matches for a child for whom a local

Whenever possible introductions and pre-placement planning is achieved in order to maximise a successful placement however emergency situations do not always allow this. Meetings will be held within a seven-day period as well as the case being presented to the Accommodation Management Group for consideration and ratification.

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carers only if they represent appropriate matches for a child for whom a local

Any areas of additional support will be negotiated from the outset of the placement or as part West Sussex LA Fostering Service Page 21 of the reviewing process.

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The fostering service protects each child or young person from all forms of abuse,

neglect, exploitation and deprivation. Key Findings and Evidence Standard met? 4

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The fostering service protects each child or young person from all forms of abuse,

The West Sussex Child Protection Procedures apply to the Fostering Service and records inspected showed that the policy and procedure is being adhered to. All Foster Carers receive child protection training at the beginning of their caring responsibilities or within the first two years. Refresher training is always available. Within this training attention is paid to safe caring, managing discipline/behaviour and issues of bullying, all of which have the potential to evolve into or generate child protection issues.

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The fostering service protects each child or young person from all forms of abuse,

The use of corporal punishment is not accepted and this is clearly set out in the Foster Care Handbook as well as possible alternative strategies to use for managing difficult behaviours.

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The fostering service protects each child or young person from all forms of abuse,

All Social Workers have a responsibility to pass on relevant information to the Foster Carer regarding a child’s history and behaviour, which may create risk or vulnerability for either the child, the Foster Carer and the success of the placement. These issues will also form part of the risk assessment undertaken at the point of matching. This would include assessing any risk factors if the Foster Carer has children of their own.

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The fostering service protects each child or young person from all forms of abuse,

Section 7 of the Foster Care Handbook contains information and guidance on children missing from placement that also makes reference to the Missing Children Protocol. This is part of a pan Sussex document agreed by all relevant agencies.

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The fostering service protects each child or young person from all forms of abuse,

Management systems are in place to record and monitor trends regarding complaints and child protection issues. These are held by each Team Manager and also monitored by the Service Manager. Complaints, that follow the formal complaints route, are passed to the appropriate department, where further consideration will take place.

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The fostering service protects each child or young person from all forms of abuse,

A revised procedure in relation to children in foster care has recently been introduced (December 2004) and this will need to be provided to all parties. This is a more comprehensive document than the previous one and addresses issues such as possible conflict of interests when investigating any issues, the need to include CSCI in any Strategy Meetings, and the need to make a decision as to the probability of any allegation being substantiated.

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The fostering service protects each child or young person from all forms of abuse,

The Fostering Service benefits from the expertise of the county’s dedicated Child Protection Unit. The Service has a robust and thorough approach to protecting and safeguarding children in care and this satisfies the Inspector that this Standard is exceeded.

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being bullied:

X % West Sussex LA Fostering Service Page 22

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encouraged to maintain and develop family contacts and friendships as set out in

her/his care plan and/or foster placement agreement. Key Findings and Evidence Standard met? 3

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encouraged to maintain and develop family contacts and friendships as set out in

Each child accommodated by the Local Authority Fostering Service should have a Care Plan at the outset of their placement and that is regularly reviewed. This plan will address any contact issues and the placing Social Worker and the Family Placement Social Worker have a responsibility to remain alert to the changing needs of children once in placement, whether it be voluntarily accommodated or through Court mandate. Many Care Plans will have restrictions upon contact and similarly contact may be given the highest priority. Risk assessments will be carried out accordingly. Foster Carers will be reimbursed for any costs involved concerning transportation, or alternative arrangements will be made that do not directly involve the Foster Carers. Local placements will be made whenever possible in order to maintain links with families, friends and communities.

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encouraged to maintain and develop family contacts and friendships as set out in

The Foster Care Handbook clearly (Section 10) provides guidance and information about contact, beginning with the underlying principles about the importance of contact (National Foster Care Standard 9). This is also covered as part of the Foster Care assessment process and ongoing training. Where appropriate, children will be consulted about contact.

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encouraged to maintain and develop family contacts and friendships as set out in

Children have access to an advocacy service and independent visitor scheme as a further form of support in resolving any contact difficulties.

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encouraged to maintain and develop family contacts and friendships as set out in

The Fostering Service has recently designed a new course for the coming year ‘Contact with birth parents’ that will also inform practice.

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others significant to the child, are sought over all issues that are likely to affect their

daily life and their future. Key Findings and Evidence Standard met? 3

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others significant to the child, are sought over all issues that are likely to affect their

Through the use of Looked After Children Reviews, that should be held within seven days of placement, and then four weeks, three months and six months thereafter (as a minimum) opportunities do exist for children and families to be consulted. Many children will use this as an opportunity and attend Reviews. Consultation documents may provide an alternative mechanism for children to feed their views in to the formal process however many people interviewed considered the children’s consultation documents to be limited.

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others significant to the child, are sought over all issues that are likely to affect their

The Local Authority has recently (September 2004) appointed Independent Reviewing Officers, under the Review of Children’s Cases Regulations 1991. In discussion with the Team Manager of this service the Inspector was informed that it is too early too share any emerging patterns however they hope to consider this over the coming months. West Sussex LA Fostering Service Page 23 During the Foster Carer Annual Review children do have an opportunity to express their views regarding the placement and any other issues. Further and more frequent opportunities exist throughout the year when placing Social Workers and Family Placement Social Workers visit the child and Foster Carer. Clearly those children who maintain contact with their families have additional opportunities to share their views and feelings about the care they receive and the placement.

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others significant to the child, are sought over all issues that are likely to affect their

The Inspector made contact with Participation, Advocacy and Rights service managed by the Children’s Society. This service works for children in care and the Project Manager informed the Inspector that WSCC appeared committed to the process of consulting with children and young people, but would benefit from additional mechanisms and strategies being in place to enable this to take place on a greater scale.

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others significant to the child, are sought over all issues that are likely to affect their

The Fostering Service organises groups for birth children of Foster Carers. These are intended to be support groups and enable those children to have an active voice in the process of fostering and how it may affect their lives. Feedback from the Fostering Network Committee meeting suggests that a greater emphasis should be placed upon this area and that the current provision is inadequate.

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others significant to the child, are sought over all issues that are likely to affect their

The Local Authority has a Compliments and Complaints Policy and Procedure that is available to all children and Foster Carers. This can be found in Appendix 6 of the Foster Care Handbook. In addition to this the ‘Welcome to your new Foster Home’ leaflet (WSCC, 2003) and the ‘Fostering: What it is and what it means’ (BAAF, 2003), both provided to children entering care, set out advice and a variety of local and national helpline telephone numbers for children to use if needed.

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training appropriate to her/his age and understanding to enable informed participation

in decisions about her/his health needs. Key Findings and Evidence Standard met? 3

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training appropriate to her/his age and understanding to enable informed participation

Each Foster Carer will be provided with a copy of the Care Plan in respect of any child that is placed with them. This should detail health needs and the Foster Carer will be expected to play their part in ensuring these needs are met. This includes assisting the child access appropriate health appointments and advice, advocating for the child and registering the child with the local doctor, dentist or other health professional as needed. This is clearly set out in Section 11 of the Foster Care Handbook (National Foster Care Standard 10).

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training appropriate to her/his age and understanding to enable informed participation

Foster Carers are provided with basic training such as ‘ Promoting Mental Health in Looked After Children’, People with Profound Learning and Multiple Difficulties’ and ‘Understanding Autism’. First Aid training is also provided.

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training appropriate to her/his age and understanding to enable informed participation

Additionally each looked after child will have an annual health check and any child’s health West Sussex LA Fostering Service Page 24 will be considered as part of the LAC Review. Health Plans were noted on the selection of files inspected from each Team.

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training appropriate to her/his age and understanding to enable informed participation

The Fostering Service also has a policy and procedure titled ‘Health of Children and Young People Looked After’ by WSCC – Personal Relationships and Sexual Health (1999). This provides details on HIV/Aids, health tests and other sexual health matters. A comprehensive list of useful contacts is attached and is available to staff and children.

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training appropriate to her/his age and understanding to enable informed participation

The Statement of Purpose makes clear reference to the collaborative working relationship with CAMHS (Child and Adolescent Mental Health Services). The Fostering Service benefits from two dedicated Clinical Psychology posts to work with children in long-term placements.

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training appropriate to her/his age and understanding to enable informed participation

These two professionals are able to deal with a variety of matters that may arise ranging from attachment issues, placement planning, risk assessment and reporting as well as offering a consultation service to Social Workers and Foster Carers. Feedback continues to highly value this service.

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training appropriate to her/his age and understanding to enable informed participation

Statistics provided for the academic year 2003/04 gave the following result regarding health information: The average of the percentages of children looked after at 30 September 2004 who had been looked after continuously for at least 12 months, who had their teeth checked by a dentist and an annual health assessment during the previous 12 months was 82.41%.

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child or young person in foster care and ensures that she/he is encouraged to attain

her/his full potential. Key Findings and Evidence Standard met? 3

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child or young person in foster care and ensures that she/he is encouraged to attain

As with health care, all Foster Carers should be provided with a Care Plan for any child placed with them that would include the educational needs of the child. In addition to this children who are looked after should have a Personal Education Plan/Individual Education Plan that is initiated by the placing Social Worker. Foster Carers are expected to place value upon the educational achievement of children placed with them and the Foster Care Handbook provides details and guidance to this effect (Section 12, National Foster Care Standard 11). The Foster Carer is expected to encourage and facilitate any matters within their capacity in order to promote the child receiving and education. This is made explicit in the Foster Carer Agreement. One way in which the Fostering Service has enabled this is through the purchase of over 250 computers for Foster Carers to have in their homes for any children placed. The majority of Foster Carers can now therefore provide access to a

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child or young person in foster care and ensures that she/he is encouraged to attain

computer for children placed. The Foster Carer All Inclusive Allowance allows for the purchase of clothing for schooling, activities, fares, lunches as well as other equipment that may be required on a routine basis. Other exceptional items may be funded if appropriate.

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child or young person in foster care and ensures that she/he is encouraged to attain

The Fostering Service currently benefits from a dedicated Looked After Children Education Team, comprising of one Manager, five full time qualified teachers and a number of Learning West Sussex LA Fostering Service Page 25 Support Assistants. The Inspector met with the Principal Senior Advisory Teacher for this Team and was informed about the work undertaken by the Team. This team is able to take referrals from Social Workers and Teachers, and occasionally Foster Carers, and operates a casework approach, mostly advocating for children to gain an education i.e. gaining school placements, special educational needs support, exclusions and pastoral support issues. The Team also supports the implementation of Personal Education Plans and attends reviews as appropriate. The service is organising and hosting a conference in 2005 for designated teachers looking at ‘ Working for Children in Care’, designed to empower schools to take

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child or young person in foster care and ensures that she/he is encouraged to attain

responsibility for building the educational attainment of looked after children. This is an excellent opportunity to build effective working relationships between educationalists and Social Service professionals. Underpinning all of the work undertaken by this team is the local Education Protects programme (2000) created by WSCC, Pupil Services Division, and the DfEE.

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child or young person in foster care and ensures that she/he is encouraged to attain

The Local Authority organises an Annual Awards Ceremony that celebrates the profile of the educational achievements of looked after children in West Sussex. Additionally, initiatives specifically targeting Refugee and Asylum seeking children that are looked after is achieved through Supporting Asylum Seekers in School (SASS). This is a mentoring project that supports children into the education system as well as systemically supporting the schools they attend. As of April 2004 over 20 schools were involved and 77 pupils were being mentored. The Fostering Service also benefits from a Literacy Development Project Worker promoting and encouraging access to library services for children in care.

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child or young person in foster care and ensures that she/he is encouraged to attain

As of September 2003 West Sussex had 520 children in public care with 420 being of school age. Of these 155 (37%) had a Statement of Special Educational Needs. GCSE results for looked after children aged 16 during 2003/04 show a general improvement in achievement. The number who were eligible for GCSE’s were 76. Of those, 62% achieved 1 GCSE at grade A – G. A further 47% achieved 5 GCSE’s at grade A – G. Internal research undertaken by the county (July 2004, Roberts) concerning PEP’s for Year 10’s showed that of the 72 children studied 39 had a PEP in place. A number of recommendations were made and this included the need for all looked after children to have PEP’s as well as the format to be reviewed. Discussions with the Principal Senior Advisory Teacher confirmed that this review was taking place.

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child or young person in foster care and ensures that she/he is encouraged to attain

The Social Services Performance Assessment Framework Indicators 2002 – 2003 (DOH) demonstrate that WSCC is performing at two blobs with questions needing to be asked about educational performance of its looked after children population.

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child or young person in foster care and ensures that she/he is encouraged to attain

The Fostering Service has many excellent initiatives and resources in place and in many respects exceeds the Standards however given the performance indicators, and the need to raise the educational attainment of looked after children, the Inspector has taken the view that the Standard is only met and not exceeded. West Sussex LA Fostering Service Page 26

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The fostering service ensures that their foster care services help to develop skills,

competence and knowledge necessary for adult living. Key Findings and Evidence Standard met? 3

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The fostering service ensures that their foster care services help to develop skills,

The Local Authority has Leaving Care Teams whose function is to support young people as they move in to independence and adult life. This team comprises of three Team Managers, and 15 Social Workers. The Foster Care Handbook makes reference to leaving care and independence in Section 13 (National Foster Care Standard 12) and provides advice and guidance. Training courses are available to Foster Carers if necessary.

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The fostering service ensures that their foster care services help to develop skills,

Age appropriate documents are available for young people that detail services, information and advice. As a child approaches the age of leaving care a Pathway Plan should be devised with the young person. The designated Personal Advisor in consultation with other relevant professionals and the young person will complete a Leaving Care Needs Assessment document. Through discussion with the Service Manager the Inspector was informed that the Leaving Care Team places a strong emphasis upon the young person’s participation in formulating Care Plans, however the service essentially relies upon caseworkers to drive the process, as motivation for some young people leaving care can be problematic.

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The fostering service ensures that their foster care services help to develop skills,

Additionally the Local Authority has an Adolescent Accommodation Service, which can complement the Leaving Care Teams as well as provide a natural progression for the young person in attempting to achieve independence.

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The fostering service ensures that their foster care services help to develop skills,

The Leaving Care Team currently work with 303 young people, all of which should have an allocated Personal Advisor.

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The fostering service ensures that their foster care services help to develop skills,

The Fostering Service also works in partnership with approved Foster Carers to provide lodgings for those young people who fit the criteria. Presently, there are 49 approved lodgings providers with 32 young people in placement. West Sussex LA Fostering Service Page 27

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The intended outcome for the following set of standards is:

• The people who work in or for the fostering service are suitable to work with

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number of staff and carers and their range of qualifications and experience are

sufficient to achieve the purposes and functions of the organisation.

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Any people working in or for the fostering service are suitable people to work with

children and young people and to safeguard and promote their welfare. Key Findings and Evidence Standard met? 3

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Any people working in or for the fostering service are suitable people to work with

The Local Authority Fostering Service benefits from a wealth of experience, skill, knowledge and expertise in children’s’ services work. This is shown in the Statement of Purpose.

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Any people working in or for the fostering service are suitable people to work with

All Social work staff employed in the Fostering Service are qualified with a minimum of two years post qualifying experience. The recruitment procedure is set out in the West Sussex Social and Caring Services Handbook and a clear and accountable recruitment process is to be followed.

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Any people working in or for the fostering service are suitable people to work with

Records and evidence of the recruitment process are held in the newly reformed Human Resources Department of the Local Authority. A small selection of staff files were inspected, mostly newly appointed staff. The previous inspection highlighted that there were some deficits in information held however this inspection has highlighted an improved picture. All files examined contained satisfactory references, Criminal Records Bureau checks and application forms. Effectively the Fostering Service has a robust recruitment process now in place and meets the Standard, however some inconsistencies were noted on files examined. These centred on evidence of an interview process, and use of a tracking sheet designed to evidence recruitment checks. In order for the robust recruitment process not to slip the Fostering Service is advised to ensure systems and documentation is used consistently.

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Any people working in or for the fostering service are suitable people to work with

The Local Authority demonstrates a commitment to maintaining its workforce’s social work qualifications and is keen to ensure that Social Workers attend the Post Qualifying Award Part One of the Post Qualifying Child Care Award, as appropriate in order to remain current and up to date with practice. Through visiting the three Family Placement Teams across the county it was apparent that many Social Workers were undertaking post qualifying training, research or other training courses.

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Any people working in or for the fostering service are suitable people to work with

N.B – the total number of staff figure refers only to those staff in the Family Placement Teams, and does not include the Asylum Team, the Leaving Care Team or other allied Teams that work alongside the Fostering Service.

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agency in the past 12 months:

West Sussex LA Fostering Service Page 28

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Staff are organised and managed in a way that delivers an efficient and effective

foster care service. Key Findings and Evidence Standard met? 3

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Staff are organised and managed in a way that delivers an efficient and effective

Findings from the previous inspection remain valid. The Fostering Service has a clear management structure with clear lines of accountability from an experienced and knowledgeable team. Systems are in place to determine, prioritise and monitor workloads.

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Staff are organised and managed in a way that delivers an efficient and effective

Two Service Managers are available and Managers and Practitioners meet on a regular basis, either formally or informally to offer support.

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Staff are organised and managed in a way that delivers an efficient and effective

Records of supervision for Family Placement Social Workers were noted, demonstrating that supervision takes place on a regular basis. As such the service has systems in place to determine, prioritise and monitor workloads. With staff vacancies and illness this will need to be carefully monitored, as well as the knock on effect for Foster Carers.

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Staff are organised and managed in a way that delivers an efficient and effective

The Fostering Panel and assessment process prior to Panel ensure that there is a managed and effective system for monitoring assessments and approvals of new Foster Carers.

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Staff are organised and managed in a way that delivers an efficient and effective

The Fostering Service has a system to review its usage of agencies and monitor contracts. This is currently achieved through the Contracts Manager, obtaining CSCI reports about other agencies and specific contracts with independent providers. Two further appointments in the Contracts department will shortly be made at Senior Practitioner level to assist in this.

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Staff are organised and managed in a way that delivers an efficient and effective

Annual Reviews statistics show that out of 355 approved Foster Carers 219 reviews are outstanding.

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Staff are organised and managed in a way that delivers an efficient and effective

Staff have received Personal Development Plans and Foster Carers have training portfolios reflecting their stage of development as Foster Carers. The Local Authority is set to introduce a new format for staff development plans and this will need to be cascaded to all staff as appropriate.

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Staff are organised and managed in a way that delivers an efficient and effective

Each Family Placement Team operates a duty system and calls are responded to swiftly. Each team has dedicated administrative support that is well resourced. Teams have access to other professionals for advice.

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Staff are organised and managed in a way that delivers an efficient and effective

Staff and Foster Carers have contracts, job descriptions and conditions of service.

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Staff are organised and managed in a way that delivers an efficient and effective

All staff have access to the details as set out in 16.16 either through the Personnel Handbook or the Foster Care Handbook. West Sussex LA Fostering Service Page 29

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qualified staff and recruits a range of carers to meet the needs of children and young

people for whom it aims to provide a service. Key Findings and Evidence Standard met? 3

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qualified staff and recruits a range of carers to meet the needs of children and young

The previous inspection highlighted that one Family Placement Team was suffering with a number of staffing shortfalls. This Team is now almost fully staffed, however another area Team is now suffering staffing difficulties with long-term sickness. These gaps in staffing have led to a reduced service from that one particular team despite efforts by the remaining team members to fulfil their responsibilities. Foster Carer surveys across the whole service were not undertaken for this inspection and it is therefore not possible to assess any impact upon Foster Carer support. However it can be assumed that staff deficits will have a ripple effect upon the level and quality of support offered to Foster Carers. The Fostering Service will need to monitor this situation closely.

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qualified staff and recruits a range of carers to meet the needs of children and young

The workloads of Family Placement Social Workers are closely monitored and may fluctuate dependent upon experience, skill and knowledge specialism, and hours employed. Through regular supervision this is continually reviewed. Workloads tend to range from between 20 – 25 Foster Carers as well as some assessments of potential Foster Carers. West Sussex County Council has a Supervision contract with all staff. WSCC offer very good training opportunities for all workers.

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qualified staff and recruits a range of carers to meet the needs of children and young

Information regarding the assessment process for new Foster Carers is also held in the Foster Care Handbook, Section 14. The assessment process covers all of the areas in this Standard and the allocated Social Worker is expected to cover all of these areas before presenting the case to the Fostering Panel for approval. Foster Carers may now apply via the website.

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The fostering service is a fair and competent employer, with sound employment

practices and good support for its staff and carers. Key Findings and Evidence Standard met? 3 The first inspection (NCSC, 2002) under the National Minimum Standards included a discussion with the Chair of the West Sussex Foster Care Association, who reported that there had been a significant improvement over the previous two years in the delivery of the service. The Inspector met with the Chair for this inspection and overall a similarly positive and progressive picture was portrayed.

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The fostering service is a fair and competent employer, with sound employment

Through the use of Annual Reviews, returns to the Fostering Panel, training, LAC Reviews, regular supervision and training, Foster Carers have a number of routes to enable them to express their views. Additionally each Foster Carer is a member of the Fostering Network, providing a comprehensive support package to Foster Carers. This includes free legal advice and a legal expenses insurance scheme. West Sussex LA Fostering Service Page 30 WSCC operate an Out of Hours service that is available to all Foster Carers. They are also able to contact the United Foster Care Association/Fostering Network for advice and support if needed. The Service Manager informed the Inspector that they are presently negotiating a further package of support for Foster Carers through the Fostering Network that will consist of additional helpline contact numbers. This will include lines for medical queries, legal queries and stress issues. It is also anticipated that an agreement to run holiday activity

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The fostering service is a fair and competent employer, with sound employment

programmes for looked after children will be reached. The Fostering Network Committee meeting conveyed that these were measures that had been long overdue and much needed.

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The fostering service is a fair and competent employer, with sound employment

The new Foster Carer Agreement sets out details regarding insurance and responsibilities for both the Local Authority and the Foster Carer.

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The fostering service is a fair and competent employer, with sound employment

The Local Authority’s Speak out policy is set out in the Representations and Complaints section of the Foster Care Handbook (Appendix 6) however no contact telephone numbers are provided for Foster Carers to use if needed. The Fostering Service is advised to include these in the policy to make it easily accessible to those who may need it.

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There is a good quality training programme to enhance individual skills and to keep

staff up-to-date with professional and legal developments. Key Findings and Evidence Standard met? 4

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There is a good quality training programme to enhance individual skills and to keep

Previous inspections have highlighted that staff were very satisfied with the level of training available to them. This inspection continues to confirm this with a unanimous view expressed by all interviewed about the quality of training opportunity available. Many Family Placement Social Workers were undertaking post-qualifying training, including Degree programmes and Post Qualifying Awards. As stated previously, many staff are encouraged and supported to participate and undertake research or project work.

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There is a good quality training programme to enhance individual skills and to keep

Staff interviewed had a Personal Development Plan in place.

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There is a good quality training programme to enhance individual skills and to keep

WSCC has an excellent internal training programme for staff and a clear pathway is provided. Opportunities exist for staff to attend external short courses if relevant to the work. Over this last year the Fostering Service has benefited from an eminent guest speaker on the subject of attachment as well as provided in-house training on similar topics through the use of the Clinical Psychology service.

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There is a good quality training programme to enhance individual skills and to keep

Family Placement Social Workers will also plan and deliver training courses to Foster Carers. Foster Carers will also be involved in delivering training to other Foster Carers.

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There is a good quality training programme to enhance individual skills and to keep

It is the range, quality and consistent feedback about training that satisfies the Inspector that this Standard is exceeded. West Sussex LA Fostering Service Page 31

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Standard 20 (20.1 - 20.5)

All staff are properly accountable and supported. Key Findings and Evidence Standard met? 4

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Standard 20 (20.1 - 20.5)

All staff have job descriptions that broadly reflect their duties and responsibilities and are made aware of policies and procedures which will inform their role and position in the organisation.

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Standard 20 (20.1 - 20.5)

As already stated all social work staff will receive regular and timetabled supervision that is recorded by the line manager.

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Standard 20 (20.1 - 20.5)

Team Managers continued to speak positively about the internal support they receive from their peers. Each Team has regular team meetings. Staff were confident and positive about the support of the senior management team and the Inspector noted a high level of team work within the teams. All staff interviewed were positive about their role.

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Standard 20 (20.1 - 20.5)

It is the consistently good feedback about the management structure as well as the positive spirit observed in each team that satisfies the Inspector that this Standard is exceeded. West Sussex LA Fostering Service Page 32

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Standard 21 (21.1 - 21.6)

The fostering service has a clear strategy for working with and supporting carers. Key Findings and Evidence Standard met? 2

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Standard 21 (21.1 - 21.6)

The Foster Care Handbook provides comprehensive information to Foster Carers concerning many items listed in this Standard. The Local Authority also has a website and intranet service that provides many other useful details. It is intended that all policies and procedures will be made available on the internet for Foster Carers to access. Annual Reviews provide another forum to review progress, achievements and areas for development for Foster Carers. Through regular contact with Family Placement Social Workers Foster Carers are kept up to date with policy and practice developments.

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Standard 21 (21.1 - 21.6)

The previous inspection highlighted that 85% of those Foster Carers who replied to the survey had been given written information by the Fostering Service regarding expectations.

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Standard 21 (21.1 - 21.6)

The service benefits from an excellent Mentoring Scheme where Foster Carers are trained to support prospective Foster Carers before or whilst they are proceeding through the assessment process.

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Standard 21 (21.1 - 21.6)

The previous inspection highlighted through surveys to Foster Carers the need for more respite/short term breaks as a source of support. During this inspection a number of Foster Carers, as well as the Committee members of the Fostering Network group did raise the issues of respite/short term breaks. Comments included the difficulties encountered in trying to get respite care, problems being left to the last minute for family holidays with no arrangements made, being made to feel guilty and a general level of dissatisfaction about the service provided. The current arrangements for children needing short term breaks from their families or for Foster Carers needing short term breaks from children in their care has two strands to it. If Foster Carers wish to make an informal arrangement between each other, for less than three days then this may be organised, as long as this is with the support and endorsement of the professionals involved in the child’s Care Plan. If the arrangement is

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Standard 21 (21.1 - 21.6)

for longer than three days then an application to the Accommodation Management Group is required in order to ratify and endorse the plan. It is noted that the Foster Care Service Improvement Plan June 2004 does highlight the need to provide additional support during placement disruption, maximising support networks from other Foster Carers as mutual support, the development of a policy for short term breaks. The Service Plan (2004 – 2005) details the need to increase the number of respite placements. Given the feedback about this issue the Fostering Service needs to actively consider strategies to improve the situation, hence the minor shortfall.

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Standard 21 (21.1 - 21.6)

For any people wishing to offer only short-term breaks they would need to apply to become Foster Carers and need to go through the full assessment process in order to be approved.

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Standard 21 (21.1 - 21.6)

Annual Reviews statistics show that out of 355 approved Foster Carers 219 reviews are outstanding. These figures include those who have not had an Annual Review since approval and those who have been transferred from the Family Link Scheme formerly operated by NCH Action for Children. However the Fostering Service does need to actively consider ensuring Annual Reviews are achieved and maintained. West Sussex LA Fostering Service Page 33 The Service Plan 2004 – 2005 and the Improvement Plan: Update 2004 outline a number of areas to be addressed in respect of supporting Foster Carers and many of these were being actively researched and implemented at the time of the inspection i.e. the contract with Fostering Network regarding additional out of hours support and holiday schemes for children. The Fostering Service does therefore have a strategy for working with Foster Carers as set out in this Standard.

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Standard 21 (21.1 - 21.6)

The provision of support for Foster Carers remains an ongoing issue for the Fostering Service and this was magnified by views expressed at the Fostering Network Committee meeting attended by the Inspector. Many improvements have been noted however challenges remain in respect of working with and supporting Foster Carers. Martin (2005) highlights improvements and progress however the implementation of further support services appears to be needed.

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Standard 21 (21.1 - 21.6)

Given the considerable shortfalls in Annual Reviews, the need for further support strategies to be implemented and monitored for their efficacy, and problems with respite care this Standard is shown as being deficient.

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The fostering service is a managed one that provides supervision for foster carers

and helps them to develop their skills. Key Findings and Evidence Standard met? 3

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The fostering service is a managed one that provides supervision for foster carers

Many of the aspects of this Standard have already been covered in this report so far and deficits such as staffing levels and stretched resources have been highlighted as creating difficulty. The Fostering Service is aware of these and is attempting to rectify many of the problematic areas. Measures are set out in the Improvement Plans.

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The fostering service is a managed one that provides supervision for foster carers

Annual Reviews statistics show that out of 355 approved Foster Carers 219 reviews are outstanding.

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The fostering service is a managed one that provides supervision for foster carers

The Local Authority has issued a new Foster Care Agreement as required in Schedule 5 of the Fostering Service Regulations 2002. All Foster Carers are provided with the Foster Care Handbook upon approval.

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The fostering service is a managed one that provides supervision for foster carers

Findings presented by Martin (2005) highlight that of those surveyed 65% knew how to make a complaint.

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The fostering service is a managed one that provides supervision for foster carers

As previously stated, information concerning complaints and representation is contained in the Foster Care Handbook, Section 1 and Appendix 6. Details of complaints over the last 12 months have been provided to the Inspector. Records show that 12 complaints were received and dealt with at different stages of the complaints process from local resolution to a more formal level of resolution. No particular patterns or themes are noted however the Service Manager will need to remain mindful of such patterns emerging.

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The fostering service is a managed one that provides supervision for foster carers

As stated in a previous Standard, a new child protection Procedure in Relation to Children in West Sussex LA Fostering Service Page 34 Foster Care has just been issued. Further guidance and information is available in the Foster Care Handbook, or through the helpline contact numbers available to Foster Carers.

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The fostering service is a managed one that provides supervision for foster carers

Records of child protection enquiries were also provided to the Inspector. Records show that there were 22 incidents requiring investigation and similarly no patterns or trends were noted.

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The fostering service is a managed one that provides supervision for foster carers

Findings presented by Martin (2005) highlight that from a 48% response rate to the questionnaire, 83% of Foster Carers felt that the support received from their Family Placement Social Worker was either good or very good. This demonstrates an improvement from previous reports.

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provide high quality care and meet the needs of each child/young person placed in

their care. Key Findings and Evidence Standard met? 4

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provide high quality care and meet the needs of each child/young person placed in

As with staff training, the training and development opportunities for Foster Carers is excellent with a comprehensive programme on offer. Prior to becoming Foster Carers a Choosing to Foster course is attended to help prospective individuals understand the realities of fostering. This is also an opportunity to meet with other potential Foster Carers that may, in the future, act as an informal support group.

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provide high quality care and meet the needs of each child/young person placed in

The Inspector met with the Training Officer who is responsible for compiling and delivering the training programme. There is an expectation that Foster Carers will attend training, and failure to attend may affect their accreditation for payment. Higher rates of pay are offered to the most skilled Foster Carers and this competence may be demonstrated through training and achievement.

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provide high quality care and meet the needs of each child/young person placed in

Foster Carers are able to book on to any course provided by WSCC by the Training Department. The previous inspection highlighted that many Foster Carers were very pleased with the level and quality of the training on offer. Once mandatory courses are completed Foster Carers may progress on to level 2 and then level 3 courses. Findings presented by Martin (2005) highlight that, from a 48% response rate to a questionnaire sent, 87% thought that training was either good or very good.

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provide high quality care and meet the needs of each child/young person placed in

Through the NVQ scheme, Foster Carers are encouraged to progress through the levels of competence in order to gain greater skill and knowledge. A financial retainer scheme is available for some of the most experienced and qualified Foster Carers, those who have achieved Level III and IV NVQ qualifications. This policy is clearly set out in the Foster Care Payment and Accreditation Scheme document (15/01/03). The current total of Foster Carers who have successfully been through the programme is 84. There are a further 23 working through the programme and it is anticipated that a further 16 will begin the programme in April 2005.

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provide high quality care and meet the needs of each child/young person placed in

Further training information is contained in the WSCC Foster Care Handbook (Section 15), which identifies the pathway of training. West Sussex LA Fostering Service Page 35 Additional courses on offer this coming year include Team Teach, Appropriate Adults under PACE, Contact with Birth Parents and Independent Living Skills. Consideration is also being given to developing further training around unaccompanied asylum seeking children, anti- discriminatory practice and updating the child protection training to include recommendations from significant matters such as the Climbie Inquiry and the Children Act 2004. Records show that over the last 12 months 72 courses were run with 355 individuals attending. The Fostering Service also pays for childcare costs to enable Foster Carers to attend courses.

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provide high quality care and meet the needs of each child/young person placed in

It is the range and quality of the training on offer, along with a clear pathway of achievement, that satisfies the Inspector that this Standard is exceeded. West Sussex LA Fostering Service Page 36

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The intended outcome for the following set of standards is:

• All appropriate records are kept and are accessible in relation to the fostering services and the individual foster carers and foster children.

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maintained for each child or young person in foster care which details the nature and

quality of care provided and contributes to an understanding of her/his life events.

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Relevant information from the case records is made available to the child and to

anyone involved in her/his care. Key Findings and Evidence Standard met? 3

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Relevant information from the case records is made available to the child and to

A small selection of case files were inspected in each office. The previous inspection highlighted that a new system was being introduced and rather than one file there would be three separate files. Each office has made progress in implementing this to varying degrees however not all information has been transferred to the separate files. The three files will consist of one for assessment information for the Foster Carer, a second for ongoing support, communication and day-to-day information and a third for the child in placement. The placing Social Worker holds the primary file for the child where all of the information about the child’s pathway into the care system will be stored. It would be this file that the child/family would see if a request was made and tends not to be the files held by the Fostering Service.

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Relevant information from the case records is made available to the child and to

The files inspected were noted to be in good condition and reasonably well maintained using a modular system. The use of three files appears to make filing more manageable and systematic.

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Relevant information from the case records is made available to the child and to

Gaps in information held were noted in that not all of the LAC documentation was on file. For the Fostering Service to work effectively with children and Foster Carers all information relating to the child’s placement needs to be available to the Family Placement Social Worker. The integration of the documentation between the placing Social Worker and the Fostering Service and Foster Carers continues to remain a challenge to the service. Given that all of the information is held within one organisation the Fostering Service is advised to devise robust strategies for ensuring this information is obtained. Foster Carers also advised the Inspector that they frequently did not receive appropriate documentation at the time of placement and often had to wait some time before they did receive it.

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Relevant information from the case records is made available to the child and to

Detailed guidance is available on recording information for Foster Carers in the Foster Care Handbook, and is noted in Sections 7 and 9. Family Placement Social Workers and placing Social Workers will consider the need to undertake life story work with children in line with their Care Plans. Foster Carers will be included in this and training is available through courses such as ‘Children’s Identity’ and ‘Record Keeping’. West Sussex LA Fostering Service Page 37 This Standard is met as information will be held within the organisation however, as stated, the Fostering Service is advised to ensure that they hold all information on their files and Foster Cares are provided with relevant information at the point of placement. A clear strategy to deal with this matter is needed.

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The fostering service's administrative records contain all significant information

relevant to the running of the foster care service and as required by regulations. Key Findings and Evidence Standard met? 3

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The fostering service's administrative records contain all significant information

The Local Authority continues to update the IT throughout the offices as well as introducing a new database to record information, statistics and aid tracking. All staff now have personal computers available to them for report writing and training is offered. Each team has administrative support and these staff support the team in achieving their core business.

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The fostering service's administrative records contain all significant information

A sample of records were seen and were of a satisfactory level and quality. Separate records are kept for employed staff, Foster Carers, children, complaints and allegations/child protection issues. All records seen were stored securely either in locked cabinets or password protected on computers.

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The fostering service's administrative records contain all significant information

One of the benefits of the new tri-split filing system is that should a child move placement within the county the child’s file will be moved to the new area team.

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The fostering service's administrative records contain all significant information

The Foster Care Agreement contains details regarding the sharing of information and each member of staff is issued with a Confidential Policy when they begin their employment with WSCC.

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The fostering service's administrative records contain all significant information

Number of current foster placements supported by the agency: 355 Number of placements made by the agency in the last 12 months: 479

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months:

X Number of new foster carers approved during the last 12 months: 62 Number of foster carers who left the agency during the last 12 months: 90

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Maximum £

480.20 West Sussex LA Fostering Service Page 38

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The intended outcome for the following standard is:

• The premises used as offices by the fostering service are suitable for the purpose.

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Standard 26 (26.1 - 26.5)

Premises used as offices by the fostering service are appropriate for the purpose. Key Findings and Evidence Standard met? 3

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Standard 26 (26.1 - 26.5)

The Fostering Service for the Local Authority is sited across three separate locations. One Family Placement team office is sited in Worthing, where the Senior Management Team is also based. A second Family Placement team office is sited in Horsham and a third in Bognor Regis. All are easily accessible to staff and service users and are open during normal office hours.

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Standard 26 (26.1 - 26.5)

As stated in the previous Standard all Family Placement Social Workers now have access to a computer. These facilities include computerised information systems, word processing and e-mail. All administrative personnel have the use of similar equipment. All locations have secure and lockable storage facilities for records.

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Standard 26 (26.1 - 26.5)

The premises used by the Fostering Service are appropriate for the purpose. West Sussex LA Fostering Service Page 39

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The intended outcome for the following set of standards is:

• The agency fostering services are financially viable and appropriate and timely payments are made to foster carers.

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The agency ensures it is financially viable at all times and has sufficient financial

resources to fulfil its obligations. Key Findings and Evidence Standard met? 3

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The agency ensures it is financially viable at all times and has sufficient financial

Findings from the last inspection remain valid for this inspection. WSCC manages the Fostering Service and its finances are determined within the Local Authority’s annual budget plan. The Fostering Service Management team informed the Inspector that they were satisfied and confident in the ability of the Finance Department in administering its finances.

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The agency ensures it is financially viable at all times and has sufficient financial

The Senior Management Team described the Department as efficient, receptive and understanding of the complexities of individual cases.

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The agency ensures it is financially viable at all times and has sufficient financial

The Local Authority is clearly responsible for a huge number of matters and budgets have to be planned accordingly. Budgets for the Fostering Service are devolved to the respective management team and are monitored on an ongoing basis. A copy of the budgets was provided for the Inspectors.

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The financial processes/systems of the agency are properly operated and maintained

in accordance with sound and appropriate accounting standards and practice. Key Findings and Evidence Standard met? 3

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The financial processes/systems of the agency are properly operated and maintained

As detailed in the previous Standard budgets and financial systems are managed and monitored centrally by the various departments within the Local Authority. Documents regarding the principles and standards governing its financial management have not been inspected.

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The financial processes/systems of the agency are properly operated and maintained

The Local Authority is required to provide a Fostering Service under statute and as such needs to find the financial resources to do so. West Sussex LA Fostering Service Page 40

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cost of caring for each child or young person placed with him or her. Payments are

made promptly and at the agreed time. Allowances and fees are reviewed annually. Key Findings and Evidence Standard met? 4

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cost of caring for each child or young person placed with him or her. Payments are

Information concerning this Standard may be found in the Foster Care Handbook, Section 18. This states that the “ Authority has a scheme that comprises of two elements: the All Inclusive Allowance which covers the cost of caring for the child and the ongoing cost of an extra child in the household. This is paid per child according to a schedule relating to the age of the child”. The second element is “ the Household Fee, which is the reward element paid to each foster family dependent upon the level of accreditation reached by the prime carer in the family”. Additional costs may be met through application to the Exceptional Payments Panel. This Panel meets on a regular basis and will consider specific requests from Social Workers regarding additional funding. The Panel membership includes someone from the Finance Department, a Fostering Service Manager and a Foster Carer representative.

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cost of caring for each child or young person placed with him or her. Payments are

Financial remuneration can be linked to the stage of development a Foster Carer achieves and this is linked to training undertaken. Some Foster Carers benefit from a retainer scheme if they have achieved Level 3 or 4 whereby they will continue to receive the Household Fee for a period of time despite having no child in placement. Comparative research detailed by Martin (2005) highlights that WSCC exceeds the Fostering Network’s recommended allowance and that WSCC is second only to one other local authority in level of payment to Foster Carers.

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cost of caring for each child or young person placed with him or her. Payments are

A Financial Policy for Children of 15 years and 18 years was noted at the last inspection that details arrangements for supporting young people in these categories dependent upon their circumstances.

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cost of caring for each child or young person placed with him or her. Payments are

Feedback from Foster Cares was generally positive concerning the payment scheme and interviews with Committee members of the Fostering Network suggested that on the whole Foster Carers were happy with the payment scheme in West Sussex.

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cost of caring for each child or young person placed with him or her. Payments are

These findings satisfy the Inspector that this Standard is exceeded. West Sussex LA Fostering Service Page 41

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The intended outcome for the following set of standards is:

• Fostering panels are organised efficiently and effectively so as to ensure that

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Fostering panels have clear written policies and procedures, which are implemented

in practice, about the handling of their functions. Key Findings and Evidence Standard met? 4

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Fostering panels have clear written policies and procedures, which are implemented

An Inspector attended one Fostering Panel as part of this inspection and found similarly robust and efficient management and operation of the Panel. Findings therefore remain valid, as in previous inspections.

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Fostering panels have clear written policies and procedures, which are implemented

The Local Authority has a clear and comprehensive policy document regarding Fostering Panels as required by the Fostering Services Regulations 2002. The document outlines the context, membership and factual information regarding the process of the Panel’s business.

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Fostering panels have clear written policies and procedures, which are implemented

In addition to this it also outlines the function and purpose of the Panel and give details about the process Foster Carers need to go through in order to be approved by the Panel.

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Fostering panels have clear written policies and procedures, which are implemented

The policy also covers the decision making process of its members and the requirements about the suitability to become Foster Carers in relation to the appropriate checks being undertaken i.e. CRB.

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Fostering panels have clear written policies and procedures, which are implemented

The Local Authority has established three Fostering Panels across the County to manage the demands and workload of the service and its members. Subsequently there is a Panel held in the North (covering Crawley, Horsham, and Mid Sussex), the South East (covering Adur and Worthing) and the South West (covering Arun and Chichester).

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Fostering panels have clear written policies and procedures, which are implemented

Membership of the Panel included the Independent chair, a Named nurse for CP and LAC, a Team Manager, Assistant manager of the county’s Secure unit, a Family Placement Social Worker, a County Councillor and the Administrator. The Panel remained child focused throughout and issues were discussed sensitively and thoroughly. The process was appropriately critical and information was available to members prior to the Panel. Issues discussed included the recent loss of three placement staff and the impending retirement of a Team Manager, staff sickness and extra work for other teams, changes to registration, child protection issues, de-registrations, exemptions to usual fostering limit and assessment of Foster Carers. The Chair also informed the Inspector that WSCC was trying to tighten up records of Foster Carers who have not had a placement for some years hence the number of recent de- registrations. Lively discussions were held with all Panel members contributing

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Fostering panels have clear written policies and procedures, which are implemented

effectively. The Chair was very aware of the Panels limitations and chaired the meeting professionally and sympathetically. West Sussex LA Fostering Service Page 42 All reports supplied to the Panel were very comprehensive and noted by the Chair to be of a high standard. The Inspector was informed that the independent person who does sit on the Panel representing being in the care system was currently on maternity leave. This is an area that needs development.

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Fostering panels have clear written policies and procedures, which are implemented

Records show (13/01/05) that the Panel (01/03/03 – 31/03/04) dealt with 62 Foster Care Assessments, 164 Annual Reviews, and 90 Foster Carer removals from the Foster Carer Register.

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Fostering panels have clear written policies and procedures, which are implemented

The professional and robust manner in which the Panel conducts its business assures the Inspector that this Standard is exceeded. West Sussex LA Fostering Service Page 43

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The intended outcome for the following set of standards is:

• When foster care is provided as a short-term break for a child, the arrangement recognises that the parents remain the main carers for the child.

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have policies and procedures, implemented in practice, to meet the particular needs

of children receiving short-term breaks. Key Findings and Evidence Standard met? 3

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have policies and procedures, implemented in practice, to meet the particular needs

This Standard is interpreted as meaning short term breaks for those families where disability is an issue and birth parents remain the primary carers for their child.

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have policies and procedures, implemented in practice, to meet the particular needs

Readers are also advised to refer to Standard 7 in this report for further information regarding the service provided for those children with disabilities. This service provides for short-term breaks and birth parents play a central role in care planning and collaborative working. Referrals for this service are accessed via a separate Accommodation Management Group solely for disabilities. The Disabilities Team for this Fostering Service manages 58 specialist Foster Carers with an additional 48 mainstream Foster Carers. They currently have 160 disabled children in placement. Four of these Foster Carers are resting and 12 have vacancies for children with specific needs. In total, across the County, there are 25 children with disabilities not placed. Those placed include full time placements, shared care, overnight respite, and day care. This service appears to be developing and merging with the mainstream Fostering Service however discussions with the staff team highlighted

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have policies and procedures, implemented in practice, to meet the particular needs

that the two services do not necessarily fit neatly as the emphasis is slightly different. An example of this is the frequent need for day care. Further work is therefore needed on the development and delivery of this service. West Sussex LA Fostering Service Page 44

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The intended outcome for the following set of standards is:

• Local authority fostering services' policies and procedures for assessing,

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there is recognition of the particular relationship and position of family and friend

carers. Key Findings and Evidence Standard met? 3

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there is recognition of the particular relationship and position of family and friend

The Statement of Purpose details that as of December 2004 there were 71 kinship Foster Carers, one of which was for children seeking asylum. The Inspector was provided with a draft document titled ‘Family First’ that sets out the framework for planning and decision- making in respect of children where the risk of breakdown is apparent. This document essentially reflects the need to maintain the family/friends as the main carers of the child rather than the child entering the formal care system. A further document is provided titled ‘ Proposals for the development of the Family Placement Service in respect of support to foster carers, adopters, kinship and private foster care assessment, supervision and support’. This document sets out a proposal that the assessment for family and friends as Foster Carers be transferred to the Family Placement Teams. It also proposes that a Senior Practitioner is initially appointed to develop the service for family and friends. This appears to

p.46

there is recognition of the particular relationship and position of family and friend

Presently, any arrangements between families and friends of children to act as carers is locality based rather than managed by the Fostering Service. The Locality, rather than the Family Placement Teams will undertake a full assessment as would be expected of any person wishing to become a Foster Carers. The Social Worker from the Locality will be guided through the assessment by the Fostering Service, but is expected to complete the entire procedure. Any placement with family and friends will not necessarily have the benefit of a Family Placement Social Worker to support their ongoing needs. The Family Placement Team Manager will undertake second opinion visits towards the end of the assessment process.

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there is recognition of the particular relationship and position of family and friend

Ongoing support and training may be available to family and friends’ carers dependent upon the circumstances of the case and the assessment of need will be determined by the placing Social Worker, rather than the Fostering Service. Family and friends will however receive the All Inclusive Allowance but not the Household Allowance.

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there is recognition of the particular relationship and position of family and friend

The Foster Care Service Improvement Plan June 2004 details further strategies that are intended in respect of this Standard. There is clearly outstanding work in this area however the Standard appears to be met. West Sussex LA Fostering Service Page 45

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Date

West Sussex LA Fostering Service Page 46

p.48

comments/confirmation relating to the content and accuracy of the report for

We would welcome comments on the content of this report relating to the Inspection conducted on 4 th January 2005 and any factual inaccuracies:

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comments/confirmation relating to the content and accuracy of the report for

Please limit your comments to one side of A4 if possible

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comments/confirmation relating to the content and accuracy of the report for

I confirm that I accept the accuracy and content of the report. West Sussex LA Fostering Service Page 47

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Action taken by the CSCI in response to the provider’s comments:

Comments were received from the provider

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Action taken by the CSCI in response to the provider’s comments:

Provider comments/factual amendments were incorporated into the final inspection report

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Action taken by the CSCI in response to the provider’s comments:

Provider comments are available on file at the Area Office but have not been incorporated into the final inspection report. The inspector believes the report to be factually accurate

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Note:

In instances where there is a major difference of view between the Inspector and the Registered Provider responsible Local Authority fostering service Manager both views will be made available on request to the Area Office.

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report:

Action plan was received at the point of publication

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report:

Action plan covers all the statutory requirements in a timely fashion

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report:

Action plan did not cover all the statutory requirements and required further discussion

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report:

Provider has declined to provide an action plan

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Public reports

It should be noted that all CSCI inspection reports are public documents. Reports on children’s homes are only obtainable on personal application to CSCI offices. West Sussex LA Fostering Service Page 48

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Registered Person’s or responsible Local Authority Manager’s statement of

agreement/comments: Please complete the relevant section that applies.

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Designation

Deputy Director Social and Caring Services

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Date

Note: In instance where there is a profound difference of view between the Inspector and the Registered Provider both views will be reported. Please attach any extra pages, as applicable.

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West Sussex LA Fostering Service / 4 January 2005

Commission for Social Care Inspection 33 Greycoat Street London SW1P 2QF

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West Sussex LA Fostering Service / 4 January 2005

Telephone: 020 7979 2000 Fax: 020 7979 2111

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West Sussex LA Fostering Service / 4 January 2005

National Enquiry Line: 0845 015 0120 www.csci.org.uk

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West Sussex LA Fostering Service / 4 January 2005

S0000041960.V198354.R01 © This report may only be used in its entirety. Extracts may not be used or reproduced without the express permission of the Commission for Social Care Inspection

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West Sussex LA Fostering Service / 4 January 2005

The paper used in this document is supplied from a sustainable source

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