Children's Home run by Crossways Care Ltd in Somerset

Interim inspection report children’s home: SC452009 1 SC452009 Registered provider: Crossways Care Ltd Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is privately owned. It is registered to provide care and accommodation for one child who may have emotional and behavioural difficulties or learning disabilities.

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has improved effectiveness.

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and young people since the most recent full inspection

The home received a full inspection on 29 June 2017. It has continued to operate well and provide excellent stability and care for the one young person who currently lives there.

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and young people since the most recent full inspection

The home continues to be managed and led by a qualified and experienced registered manager. The registered manager is currently enjoying a short sabbatical. During this absence, an acting manager is overseeing the home. The staff team is well motivated and enthusiastic. There have been no changes to the current staff team. They receive regular supervision, which is recorded well.

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and young people since the most recent full inspection

Young people make significant progress. For example, since the previous inspection, one young person has successfully moved into independence, has enjoyed making friends and is making good progress at college. Interim inspection report children’s home: SC452009 2 Staff have worked extremely hard to help one young person move from another children’s home within the company, and in particular, re-engage with learning. A well thought-out plan helped this young person take small steps to returning to school. As a result, this young person is now enjoying full-time school, making friends and developing a sense of achievement.

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and young people since the most recent full inspection

Since the previous inspection, the one young person who has subsequently left and the one young person who is currently living in the home have received high-quality care. Highly personalised plans provide staff with clear guidance, resulting in the young people continuing to make significant strides forward. Staff have continued to improve the homeliness of the living environment.

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and young people since the most recent full inspection

The registered manager and the staff team have paid particular attention to helping the young person feel safe and enjoy activities. Regular adventures take place. For example, making camp fires and mountain biking helps the young person develop a sense of confidence and achievement. It is during these adventures that positive relationships continue to develop between the young person and the staff.

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and young people since the most recent full inspection

Gentle, considered approaches to the young person’s worries and anxieties have resulted in the young person being more able to understand their feelings and emotions. As a result, physical interventions and the use of sanctions have reduced significantly. The few physical interventions that have taken place were necessary to prevent any risk of the young person harming themselves. Effective reporting mechanisms are in place that continue to keep young people safe.

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and young people since the most recent full inspection

Informative and well-structured regulation 44 visits feed into the routine monitoring and reviewing systems of the home. A detailed action plan outlining the future improvements provides sufficient evidence of the manager’s continued scrutiny and oversight of the home.

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and young people since the most recent full inspection

As a result of this inspection and the excellent efforts made by staff, the registered manager and members of the senior management team, no requirements or recommendations were made.

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Inspection date Inspection type Inspection judgement

29/06/2017 07/03/2017 Full Interim Good Improved effectiveness 30/06/2016 Full Requires improvement 17/02/2016 Full Requires improvement 03/11/2015 Full Inadequate Interim inspection report children’s home: SC452009 3

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider address: Crossways Care Ltd, Unit B2, Elmbridge Court, Cheltenham Road East, Gloucester, Gloucestershire GL3 1JZ

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Children’s home details

Responsible individual: Christine Cameron

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Inspector

Linda Bond, social care inspector Interim inspection report children’s home: SC452009 4 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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