Setting

X10029.doc Version 1.40 Page 1 FOSTERING SERVICE

p.1

SW18 2PS

Lead Inspector Davina McLaverty Announced Inspection 14th November 2005 10:00 Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 2 The Commission for Social Care Inspection aims to:

p.1

SW18 2PS

• Put the people who use social care first • Improve services and stamp out bad practice • Be an expert voice on social care • Practise what we preach in our own organisation

p.2

SW18 2PS

Reader Information Document Purpose Inspection Report Author CSCI Audience General Public Further copies from 0870 240 7535 (telephone order line) Copyright This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Internet address www.csci.org.uk Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 3 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Fostering Services. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop

p.2

SW18 2PS

Every Child Matters, outlined the government’s vision for children’s services and formed the basis of the Children Act 2004. It provides a framework for inspection so that children’s services should be judged on their contribution to the outcomes considered essential to wellbeing in childhood and later life. Those outcomes are: • Being healthy • Staying safe • Enjoying and achieving • Making a contribution; and • Achieving economic wellbeing.

p.3

SW18 2PS

In response, the Commission for Social Care Inspection has re-ordered the national minimum standards for children’s services under the five outcomes, for reporting purposes. A further section has been created under ‘Management’ to cover those issues that will potentially impact on all the outcomes above.

p.3

SW18 2PS

Copies of Every Child Matters and The Children Act 2004 are available from The Stationery Office as above This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 4

p.3

Name of service

Address Welbeck House 43 -51 Wandsworth High Street London SW18 2PS

p.4

manager (if applicable)

Type of registration Local Auth Fostering Service

p.4

of places

Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 5

p.5

Brief Description of the Service:

Wandsworth Fostering Service is a local authority service that provides temporary and permanent foster carers for children and young people.

p.5

Brief Description of the Service:

The service is based in Welbeck House, Wandsworth.

p.5

Brief Description of the Service:

The overall management of the service is the responsibility of the Residential Fostering and Placements Manager. The types of services offered are (a) Time Limited (short Term) and Permanent Foster Care Placements (b) The Short Breaks Scheme (WSB-Wandsworth Short Breaks) (c) Kinship Foster Care, Managed by the Family Plus Team (d) Treatment Foster Care.

p.5

Brief Description of the Service:

Each service has a separate manager for the day-to-day function. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 6

p.5

SUMMARY

This is an overview of what the inspector found during the inspection.

p.6

SUMMARY

This announced inspection took place over six days starting the 14 th November and ending on the 14 th December 05. The inspectors met with team managers from the various fostering teams as well as meeting with the Residential and Placements Manager who has responsibility for overview of Fostering in Wandsworth and co-ordinates regular meetings with the individual Managers for the services offered.

p.6

SUMMARY

This inspection focussed on time limited (short term) placements. Four foster carers were visited in their homes and three children were spoken to. Inspectors also met with the staff team. Policy documents were read and a selection of carers, children’s and staff files were examined. Part of the panel was observed during the inspection and the panel chair spoken to.

p.6

SUMMARY

Questionnaires were sent to all carers from the various fostering teams. As the inspection focussed on task centred/short term care, all children over the age of seven and placing authority social workers who currently use the service also received questionnaires. Reference to the questionnaires is made throughout the report. On the whole, comments received were positive.

p.6

What the service does well:

Staff and carers are committed to the welfare of the young people. They are confident and clearly understand their roles and those of others within the service. Carers and young people are seen regularly by their supervising social workers who are conscientious in providing a high level of support complimented by specialist resources. Foster carers, through the visits carried out and questionnaires received, felt supported by the agency staff. One foster carer visited said that she had received lots of training and felt “well trained”. She described her supervising social worker as “very helpful and informative”. Several foster carers spoken with stated that they felt confident in approaching any staff in the agency for advice; this included the out of hour’s service provided.

p.6

What has improved since the last inspection?

The authority has developed a carers website for information and consultation. This went live in early November. Carers have also had training on how the implementation of the new standards affects them on a daily basis. Treatment fostering continues to develop for young people with more challenging and complex needs, with three foster carers now approved. The authority currently has a locum-reviewing officer who leads on all household reviews and also a psychologist who is attached to the team. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 7

p.6

What they could do better:

The authority must develop an induction programme specifically for new fostering staff.

p.7

What they could do better:

The Commission must be notified of all serious incidents as detailed in Schedule 8 of the Fostering Services Regulations 2002.

p.7

What they could do better:

Improve communication between staff and management with clarity as to each other’s roles.

p.7

What they could do better:

Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 8

p.7

CONTENTS

Statutory Requirements Identified During the Inspection Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 9

p.8

The intended outcomes these Standards are:

• The fostering service promotes the health and development of children.(NMS 12)

p.9

The Commission considers Standard 12 the key standard to be

inspected at least once during a 12 month period.

p.9

JUDGEMENT – The intended outcomes for these Standards are

The service places emphasis on ensuring that each young person receives health care appropriate to his or her individual needs.

p.9

EVIDENCE:

Before a placement begins the carer is provided with as full a description as possible of the health needs of the child. Consent for the child to receive medical treatment is documented in the “Looked After Children” (L.A.C.) forms.

p.9

EVIDENCE:

Carers spoken with were very positive about ensuring the child’s health needs are met. Children are usually registered with the carers GP as soon as they are placed. Carers spoke of taking the child to the doctors as necessary and arranging dental and optician appointments. Records are made of these visits in the carers log, as carers are expected to supply information about the child’s health needs at reviews.

p.9

EVIDENCE:

A selection of children’s files was examined and all contained adequate records relating to the young person’s health needs.

p.9

EVIDENCE:

Foster carers reported that the agency provides training in first aid, HIV and Aids as well as encouraging them to keep up to date on general health issues. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 10

p.9

The intended outcomes these Standards are:

• Any persons carrying on or managing the service are suitable. (NMS 3) • The fostering service provides suitable foster carers.(NMS 6) • The service matches children to carers appropriately.(NMS 8) • The fostering service protects each child or young person from abuse and neglect.(NMS 9) • The people who work in or for the fostering service are suitable to work with children and young people.(NMS 15) • Fostering panels are organised efficiently and effectively.(NMS 30)

p.10

The Commission considers Standards 3, 6, 8, 9, and 15 the key

standards to be inspected at least once during a 12 month period.

p.10

JUDGEMENT – The intended outcomes for these Standards are

The fostering service takes great steps to ensure the safety of young people. The service provides suitable carers, and through training of carers, protects each child from abuse. The staff who work for the fostering service are suitable to work with children or young people.

p.10

EVIDENCE:

Carers visited confirmed that they had received Health and Safety training and that the service carried out periodic Health and Safety checks of their homes. Carer’s files examined contained records and documents confirming the checks carried out. Homes visited by the inspector were comfortable, clean and safe. Children seen said that they were satisfied with their rooms, although one child said that they were not allowed to put pictures up, as it “would ruin the walls”. This was brought to the attention of the service managers to address.

p.10

EVIDENCE:

Children are safeguarded and protected by each foster carer following a comprehensive assessment on their suitability to become a foster carer. A part of this process is to verify with other bodies such as the NSPCC, the local authority and the Criminal Records Bureau, that there is nothing in the individual’s history to prevent them becoming a carer. References are collected and referees visited. Supervising social workers are expected to visit the foster Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 11 carers on a six weekly basis and these visits may be more frequent depending on need. A record is made following each visit. However, the record seen in foster carers files did not always clearly evidence the frequency of visits.

p.10

EVIDENCE:

Staff files indicated that recruitment is covered thoroughly. Employment histories are collected and checked, interviews are recorded, a CRB check is completed. Such steps help to prevent children from harm by the employment of poor quality staff.

p.11

EVIDENCE:

The panel chair conducted the Fostering Panel with strong leadership. The panel membership fulfils the necessary legal requirements. Their discussion, and interviewing of applicants and social workers showed good attention to detail and the need to ensure that applicants would be able to provide for the emotional, psychological and physical needs of young people. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 12

p.11

The intended outcomes these Standards are:

• The fostering service values diversity.(NMS 7) • The fostering service promotes educational achievement.(NMS 13) • When foster care is provided as a short-term break for a child, the arrangements recognise that the parents remain the main carers for the child.(NMS 31)

p.12

The Commission considers Standards 7, 13, and 31 the key standards

to be inspected at least once during a 12 month period.

p.12

JUDGEMENT – The intended outcomes for these Standards are

Children cared for by the fostering service are placed in an environment that values diversity and promotes equality. The service recognises the importance of enabling each young person to experience a sense of achievement, by receiving a good education, appropriate to his or her individual needs. Short breaks for children/young people are well organised.

p.12

EVIDENCE:

The fostering service ensures that foster carers provide care, which respects and preserves each child’s ethnic and cultural background. Where possible “matching” is carefully considered before a placement is made. The Managers stated that additional support and funds might be given to support placements e.g. additional support to enable a child to attend place of worship, interpreters are used when needed.

p.12

EVIDENCE:

Foster carers give high priority to meeting the educational needs of each child. Carers reported that they attend parent’s evenings and have discussions with teachers where appropriate. Children are expected to attend school and the fostering service reported that all children looked after are receiving education although not all of them are in school environment.

p.12

EVIDENCE:

Children’s files contained information about education plans and progress. There were copies of correspondence from schools on files. There is departmental guidance available as well as a team of specialist education Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 13 workers available for consultation and advice to carers. Computers are now available for children looked after and tuition can be provided if deemed appropriate. Wandsworth has established a celebratory achievement event for education for children looked after. There is also active monitoring of unauthorised absence from school and children looked after inclusion project whereby staff are available to support young people getting to and from school if attendance and motivation is an issue.

p.12

EVIDENCE:

There is an established short breaks scheme for children with special needs. The staff member responsible for supporting carers informed inspectors that the scheme works well and that the authority has a number of good quality carers. Three questionnaires were received from short breaks foster carers and no concerns were raised. As already stated short break scheme will be addressed more fully at the next inspection. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 14

p.13

The intended outcomes these Standards are:

• The fostering service promotes contact arrangements for the child or young person. (NMS 10) • The fostering service promotes consultation.(NMS 11)

p.14

The Commission considers Standards 10 and 11 the key standards to

be inspected at least once during a 12 month period.

p.14

JUDGEMENT – The intended outcomes for these Standards are

The fostering service ensures that where appropriate, foster children maintain family contact as detailed in their care plans. The service ensures that young peoples’ opinions are sought over issues, which affect their daily life and may affect their future.

p.14

EVIDENCE:

Children are encouraged to make sure that they maintain and develop family contacts as set out in their care plan. The fostering service will take the necessary steps to ensure that contact happens in a way that is safe for the child and that the child will not come to any harm. Contact may be supervised and the authority has its own contact centre.

p.14

EVIDENCE:

Training programmes and meetings with carers confirmed that they receive training in the importance of listening to and encouraging the confidence of the young people in their care. The authority currently has 32 NVQ trained carers and six currently on the course. The authority has various support groups for foster carers including a men’s group, black carers group and a mother and baby group. The Wandsworth Foster Carers Association Committee members also provide training as part of the council’s support to carer’s organisations.

p.14

EVIDENCE:

The authority’s policy guidance to supervising social workers is that they should see the children at least once a month. Most carers and young people who met with the inspector and /or responded to questionnaires confirmed that this was the case, however, inconsistencies in recording made it difficult to ascertain exactly when and how often foster carers were visited and children seen. The authority must ensure that an accurate record is maintained. Looked Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 15 after children receive visits from their social worker. The young people seen stated that they saw their social worker regularly.

p.14

EVIDENCE:

Children’s views are sought by the supervising social worker prior to any review. This provides the opportunity for the child to say what is going well with the placement and what they would like to change.

p.15

EVIDENCE:

The fostering service ensures that children in foster care know how to raise any concerns or complaints. How to complain is referred to in the children’s and carers handbooks.

p.15

EVIDENCE:

Four children were seen, three of whom were over the age of 10. All three children appeared relaxed and very much at home. They all came across as confident and spoke freely about their schools and foster homes. All three said that they had “nothing to complain about”. Questionnaires from children received again were on the whole very positive, one child stated, and “I am very happy here for once it really feels like home and that I belong to a family”. One young person however, requested feedback from the inspection and his comments will be referred to the children’s Rights Director. This young person stated that they would like to receive a summary of the outcome of the inspection and the Fostering Agency has been informed of this as an area that they must address. Consideration could be given to using the website to share the inspection report with young people and foster carers. The inspectors were

p.15

EVIDENCE:

informed that the CSCI inspection report will be posted on the London Borough of Wandsworth Foster Carers Extranet. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 16

p.15

The intended outcomes these Standards are:

• The fostering service prepares young people for adulthood.(NMS 14) • The fostering service pays carers an allowance and agreed expenses as specified.(NMS 29)

p.16

The Commission considers Standards 29 the key standard to be

inspected at least once during a 12 month period.

p.16

JUDGEMENT – The intended outcomes for these Standards are

Children preparing for adulthood are helped to develop appropriate skills and knowledge for adult living.

p.16

JUDGEMENT – The intended outcomes for these Standards are

The service ensures that carers receive prompt payments of allowances and expenses.

p.16

EVIDENCE:

A policy and procedure is available which addresses how foster carers support and prepare young people semi independent or independent living. The managers stated that training is also available to carers.

p.16

EVIDENCE:

Carers visited, with the exception of one and those responding to the questionnaires, with the exception of two, expressed satisfaction with the level of their allowances and with the timing of payments. A new allowance scheme was brought in April 05, which has resulted in numerous phone calls to the department from foster carers unhappy about their payment. Managers informed inspectors that the number of calls had subsided and that a review of the new system would be taking place in January. Supervising social workers state that foster carers are not happy with the new system and that during their home visits discussion around payments can impact heavily on their time. The impact of the new allowances scheme is due to be reviewed in January 06. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 17

p.16

The intended outcomes these Standards are:

• There is a clear statement of the aims and objectives of the fostering service and the fostering service ensures that they meet those aims and objectives.(NMS 1) • The fostering service is managed by those with the appropriate skills and experience. (NMS 2) • The fostering service is monitored and controlled as specified. (NMS 4) • The fostering service is managed effectively and efficiently.(NMS 5) • Staff are organised and managed effectively.(NMS 16) • The fostering service has an adequate number of sufficiently experienced and qualified staff.(NMS 17) • The fostering service is a fair and competent employer.(NMS 18) • There is a good quality training programme. (NMS 19) • All staff are properly accountable and supported.(NMS 20) • The fostering service has a clear strategy for working with and supporting carers.(NMS 21) • Foster carers are provided with supervision and support.(NMS 22) • Foster carers are appropriately trained.(NMS 23)

p.17

The intended outcomes these Standards are:

• Case records for children are comprehensive.(NMS 24) • The administrative records are maintained as required.(NMS 25) • The premises used as offices by the fostering service are suitable for the purpose.(NMS 26) • The fostering service is financially viable. (NMS 27) • The fostering service has robust financial processes. (NMS 28) • Local Authority fostering services recognise the contribution made by family and friends as carers.(NMS 32)

p.17

The Commission considers Standards 17, 21, and 24 the key standards

to be inspected at least once during a 12 month period.

p.17

JUDGEMENT – The intended outcomes for these Standards are

1,2,4,5,16,17,18,19,20,21,22,23,24,25,26,27,28 & 32

p.17

JUDGEMENT – The intended outcomes for these Standards are

A well qualified, experienced and management team is committed to ensuring good organisation and support of carers in order to ensure a child centred service. The welfare of children is promoted and safeguarded by staff. Premises seen were well equipped and appropriate for the needs of the service.

p.17

EVIDENCE:

Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 18 Wandsworth Borough Council provides care to a range of children from diverse backgrounds. The statement of purpose reflects the differing needs of children who can be accommodated by the authority. As stated this inspection focussed on task centred & short term fostering, although inspectors met with the managers/ representatives of the other services provided, which will be the focus of the next inspection.

p.18

EVIDENCE:

Inspectors found that children needs are of paramount importance to the team. Staff are suitably qualified to provide professional care and aim to promote the welfare of the children. Specialist advice is available e.g. a psychologist is now attached to the team as well as access to the child and mental health service. The organisation clearly sets who is in charge when the manager is absent. Team meetings take place weekly. Staff reported that they receive management supervision, in all areas of their work. Staff confirmed that a record is kept of their supervision and that supervision is planned in advance. Some management decisions relating to the new allowance scheme introduced in April 2005 have been protracted. The Residential and Placements Manager informed the inspectors that there was to be consultation on the allowance scheme in November 2005 and that it is proposed that this will be presented to the February 2006 Committee.

p.18

EVIDENCE:

Foster carers seen were clear of their responsibilities, which are also detailed in the foster carers handbook. Regular updates are sent to carers re: changes in policies or practice. Foster carers sign a foster carers agreement setting out the nature of fostering. Foster carers receive regular visits from allocated supervising social workers however this was not clearly recorded in the case files examined. These include unannounced visits although one foster carer said that she had not had one this year. The children and young people are aware that people from the fostering service are their to “help” but know that they have their own social worker who is there to promote their interests. Wandsworth Borough Council Fostering service have developed a carers website which went live in November, which provides information and consultation. This appears to be working well and will enhance communication

p.18

EVIDENCE:

As already stated the fostering service in order to meet the needs of children employs suitably experienced and qualified staff and recruits a range of carers to reflect the diversity of the children being fostered. However, on examination of five foster carers files, two did not have both references on them and Form F were not evident in two of the five files. The provider should ensure that all checks are in place and retained on the current files.

p.18

EVIDENCE:

In discussion with foster carers and the staff team the authority must ensure that the number of supervising social work staff is kept under review to ensure that the demands from the service can be met. The staff team reported of the Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 19 difficulties in meeting all their varying tasks, also the lack of consultation from field social workers when planning reviews for their looked after children. Both management and staff informed the inspectors that external consultants are currently involved with the fostering team and have undertaken a review of the management arrangements in the service and their findings and recommendations are awaited.

p.18

EVIDENCE:

An independent reviewing officer is currently managing annual reviews of carers. However, this has highlighted issues with regard to the numbers and ages of children some foster carers are approved for, resulting in some carers having to go back to panel for ratification. This must be addressed unless there is an emergency where foster carers can be asked to care for the relevant age group.

p.19

EVIDENCE:

Information about the procedures for dealing with complaints is widely available in the children’s and the carer’s handbook. A record is maintained of allegations of abuse and how these are monitored, however the Commission must be informed of all serious incidents as detailed in Schedule 8, Regulation 43(1) which was found not to be occurring.

p.19

EVIDENCE:

Training in skills required to provide high quality care to children is given to staff and foster carers. Staff and carers undertake on going training and appropriate skills development. The staff team informed the inspectors that minimal induction takes place following their recruitment regarding the fostering service. It is recommended that an induction programme specifically for the fostering service be devised. Carers receive comprehensive pre - approval training. Policies and working practices are stated in Policies and Procedures regarding grievances and disciplinary matters, equal opportunities and health and safety, providing the team with adequate information to ensure a good service to children.

p.19

EVIDENCE:

The Statement of Purpose reflects the differing needs of children who can be accommodated by the scheme and has already stated that the authority currently provides care for a range of children from diverse backgrounds.

p.19

EVIDENCE:

One carer visited reported how they had started a life storybook for the young person who had moved to a more permanent placement and how the book will at some point help the child reflect on and understand their family history. Family and friends are always being considered as carers if appropriate and the manager stated that there is strong departmental commitment to keeping children within their networks. This was seen at the Panel attended where two kinship carers were presented. There is a dedicated team who works with kinship carers. As stated earlier kinship care will be examined more fully at the next inspection. Questionnaires were sent to all twenty-six kinship carers but none were returned. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 20 The premises used by the task centred and short stay team was seen during the inspection and are suitable for their purpose. The office is open plan with

p.19

EVIDENCE:

another room, which is used for duty. The team has access to a large meeting room. The manager stated that the team room is due to be refurbished in late 2005. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 21

p.20

SCORING OF OUTCOMES

This page summarises the assessment of the extent to which the National Minimum Standards for Fostering Services have been met and uses the following scale.

p.21

SCORING OF OUTCOMES

4 Standard Exceeded (Commendable) 3 Standard Met (No Shortfalls) 2 Standard Almost Met (Minor Shortfalls) 1 Standard Not Met (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable

p.21

SCORING OF OUTCOMES

BEING HEALTHY ACHIEVING ECONOMIC Standard No Score WELLBEING 12 3 Standard No Score 14 3 STAYING SAFE 29 3 Standard No Score 3 3 MANAGEMENT 6 3 Standard No Score 8 3 1 3 9 3 2 3 15 3 4 3 30 3 5 3 16 3 ENJOYING AND ACHIEVING 17 3 Standard No Score 18 3 7 3 19 3 13 3 20 3 31 3 21 4 22 2 MAKING A POSITIVE 23 3 CONTRIBUTION 24 3 Standard No Score 25 2 10 3 26 3 11 3 27 3 28 3 32 3 Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 22 Are there any outstanding requirements from the last inspection? No

p.21

STATUTORY REQUIREMENTS

This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Fostering Services Regulations 2002 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales.

p.22

STATUTORY REQUIREMENTS

No. Standard Regulation Requirement Timescale for action 1 25 43 The Registered Persons must ensure that the Commission receives immediate notification of the occurrence of any events listed in column 1 of Schedule 8. 19/11/05

p.22

STATUTORY REQUIREMENTS

2 22 35 The Registered Persons must ensure that the supervising social workers record their visits to foster carers. 31/01/05

p.22

RECOMMENDATIONS

These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out.

p.22

RECOMMENDATIONS

No. Refer to Standard Good Practice Recommendations

p.22

RECOMMENDATIONS

1 4 The Registered Person should make available the external consultants report to the Commission. 2 16 The Registered Person should review the current system in place regarding communication between the supervising social workers and the child’s social workers. 3 19 The authority should regularly review the level of staffing to ensure that the number of staff employed can adequately meet the needs of the service. 4 19 The Registered Persons must ensure that there is an Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 23 induction programme specific to fostering in place for all new staff. Wandsworth Adoption & Fostering Unit DS0000039908.V252284.R01.S.doc Version 5.0 Page 24

p.22

Commission for Social Care Inspection

SW London Area Office Ground Floor 41-47 Hartfield Road Wimbledon London SW19 3RG

p.24

Commission for Social Care Inspection

National Enquiry Line: 0845 015 0120 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI

p.24