Children's Home run by Kattz (AH) Ltd in Enfield

Inspection report children’s home: SC473460 1 SC473460 Registered provider: Kattz Limited Interim inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is registered to provide care and accommodation for up to four young people who may have emotional or/and behavioural difficulties. The home is privately owned.

p.1

Judgement at last inspection: good

Enforcement action since last inspection: none

p.1

young people since the most recent full inspection

This home was judged good at the last full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness. The registered provider has secured compliance with all requirements that were raised at the full inspection. Managers and staff have continued to provide good-quality care and support to young people. Although some placements were not effective and the frequency of physical interventions has been high, the young people who currently live in the home have made good progress across many areas of their lives. Managers and staff have created a culture in which education is highly valued. This has had a positive impact on the young people’s attitudes towards education and their learning attainments. A young person said about one of the managers: ‘She genuinely cares and wants the best for us. She pushes us to be successful. She really wants us to become something one day. I didn’t use to like education; now, I don’t mind.’ This young person’s

p.1

young people since the most recent full inspection

teacher said how impressed she was with her commitment and progress. The young person did more homework than she had been asked to do and produced beautifully illustrated Inspection report children’s home: SC473460 2 written work. In the past, the same young person had refused to complete any written work. Managers and staff take great care to establish positive relationships with young people and build a positive atmosphere in the home. They consistently praise young people for their efforts and achievements. Managers are committed to providing a positive living environment, good care and stable placements for each young person. To improve the effectiveness of the placements, the registered manager has improved the form used to risk assess the impact of new young people on the existing group dynamics. One young person said that without the manager’s support, she would have not stayed in the home. This young person had a number of

p.1

young people since the most recent full inspection

previous placements that ended in unplanned ways. She said that she would like to stay living in this home until being ready to live independently. Consequently, staff are helping the young person to develop her life-skills. Leaders, managers and staff have not always been successful in achieving the stability of young people’s placements. One young person said they felt bullied in the home. Managers and staff worked hard to involve the young people concerned in a mediation process and resolve their issues collectively. However, the young person who felt bullied did not feel comfortable engaging in this process. She was asked to leave the home as her actions, such as bringing her relatives to the home to threaten other young people, were increasing risks to the safety of others. Two other young people have left the home since the full inspection. One of them had a very positive experience and made good progress. He thought that this home was

p.2

young people since the most recent full inspection

outstanding. He wanted to stay living in this home longer than it had been planned. Managers and staff made sure that the young person’s views were heard. The registered manager said that the home helped this young person to change his life narrative from a negative one into a more positive one. To remind him of the good times, managers and staff gave him a beautifully presented photo book showing him being happily engaged in various activities. He also had a parting gift, which was something he really wanted: a computer console. The second young person was moved from the home after being arrested for a knife- related offence. While living in the home, this young person displayed highly challenging behaviours in the home and in the community. Managers and staff often had to resort to using physical interventions to keep everybody safe. The young person needed to be restrained by staff on seven occasions in a period of two weeks.

p.2

young people since the most recent full inspection

The level of physical interventions has been high in the home since the full inspection. In addition to the seven physical interventions noted above, there have been a further six relating to two other young people. Detailed records show that these interventions were appropriate and proportionate for the situations. No injuries have been sustained. Following each incident, managers reviewed the young people’s behaviour management plans and risk assessments/management plans to ensure that they were appropriate. Managers and staff are working hard to help young people to reduce their challenging behaviours and engage more constructively with the people around them. This includes young people working together with mental health professionals to consider possible underlying causes for their negative behaviours and agree the best strategies to address them effectively. The frequency and severity of incidents are reducing. One young person

p.2

young people since the most recent full inspection

Inspection report children’s home: SC473460 3 said: ‘The manager helped me with my anger. I can talk with her about anything.’ Managers and staff have successfully helped young people to reduce their episodes of going missing. One young person who used to go missing from their previous placements has never gone missing from this home. Another young person, who used to go missing from this home, has not had any episodes of going missing recently. The third young person who currently lives in this home goes missing from the home overnight but stays in touch over the phone. Managers and staff are encouraging this young person to tell them where she is spending her time. The young person has shared some information but not the address. When young people go missing from the home, managers and staff follow the protocols agreed with the local authorities and the police. In her role of being the home’s registered manager, the registered provider now receives

p.3

young people since the most recent full inspection

supervision from a consultant on a quarterly basis. This has strengthened management support and oversight. Online training for staff has been supplemented with face-to-face training. All staff had face-to-face training in first aid. This included practicing cardiopulmonary resuscitation and basic life support techniques. They also had training on understanding trauma and attachment. As a result, staff have developed deeper knowledge and skills. Young people took up the opportunity to contribute to the review of the children’s guide to the home and the complaints procedure. The new version of the children’s guide is more child-friendly. Young people have increased ownerships of the procedure for making complaints. They have been using it effectively to voice their dissatisfactions and make changes. For example, as a result of a complaint, the home now uses a different company for online shopping. The home has comprehensive monitoring processes in place and ambitious plans for

p.3

young people since the most recent full inspection

further development. The registered provider has recently appointed her deputy into a manager’s position, so that the registered provider can focus more on developing the home as a therapeutic service.

p.3

Inspection date Inspection type Inspection judgement

11/07/2017 Full Good 03/06/2016 Full Requires improvement 05/04/2016 Full Inadequate 23/10/2015 Interim Sustained effectiveness Inspection report children’s home: SC473460 4

p.3

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.4

Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.4

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

p.4

Children’s home details

Responsible individual: Kofoworola Ibitoye

p.4

Inspector

Seka Graovac, social care inspector Inspection report children’s home: SC473460 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.4

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.5