Children's Home run by Cambian Childcare Limited in East Riding of Yorkshire

Inspection report for children’s home - monitoring visit: SC460063 1 SC460063

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Cambian Childcare Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care for up to five children and young people who have emotional and/or behavioural difficulties. There is also a school on site. It is operated by private company.

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This monitoring visit

At the last inspection, five requirements were made that were subject to a compliance notice. These requirements have now been met, although one of them is repeated to reflect a further learning and development area for staff.

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This monitoring visit

The manager has investigated and closed three allegations, in collaboration with the designated officer, made by a young person about staff members since the last inspection. The appropriate notifications to Ofsted provided the regulator with the opportunity to maintain an overview of care in the home. However, not all of the meetings that took place with staff members were recorded in sufficient detail. This included the actions taken to ensure that a staff member did not bring personal technology into the home to show the young people films. This inappropriate practice could have had a negative impact on the care provided to the young people. As a result, two of the requirements raised at the last inspection, one of which was not subject to a compliance notice, have been repeated.

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This monitoring visit

Two young people have left the home since the last inspection. Neither left in a positive manner due to behavioural issues and the home being unable to fully safeguard them. One of the young people has remained in contact with trusted staff members, as he is settling into his new placement. This is going some way to providing with him with the support he needs to cope with the move. The management has accepted that these young people were not a good match for each other, which resulted in the breakdown of their placements. The lessons learned from this experience will be put into planning for future placements. Inspection report for children’s home - monitoring visit: SC460063 2 The remaining young person is making progress towards a return to his home locality in preparation for independence. He is attending his education provision and participating in daily sessions at the local gymnasium. As a result of his improved

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This monitoring visit

sense of self-worth and growth in confidence, relationships have developed with family members to the extent that he has been able to have overnight staying contact for the first time in two years.

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This monitoring visit

There is no registered manager in post at this time, and actions are being taken to fill the vacant position. The temporary manager has been working with the staff team to enable team members to understand the impact that the quality of care in the home is having on the progress and development of each of the young people. He has ensured that every staff member is receiving regular supervision sessions and is encouraging them to reflect on their practice. The manager is also making sure that the staff team members are appropriately trained to use restorative practice with the young people. These developments are promoting consistency and improving staff confidence, which benefit the young people. A staff member said: ‘Morale seems better. Coming in this morning, I got more information on handover than I have in the past because everyone before has been tired or assaulted and now they are more upbeat.’

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This monitoring visit

Targeted key working sessions with the young people enable them to develop an understanding of the impact that their behaviours can have on others. These are complemented by much-improved individual behaviour management plans. The consistent application of these by the staff team helps young people in the process of learning how to take responsibility for their behaviour. The introduction of restorative practice is going some way towards assisting with this. For example, encouraging a young person to work with the maintenance team to repair damage caused in the home enables them to make reparation and form closer attachments with staff members. However, the young people are not reading and commenting on these plans themselves, which reduces their opportunity to fully understand what is expected of them.

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This monitoring visit

The young people’s individual risk assessments are now updated regularly as they grow in confidence or when there are any increases in concerns. For example, one young person was displaying unsafe behaviours in the car. This allows for specific measures to be applied to safeguard the young people if necessary. The updated lone-working policy provides effective safeguards for staff and ensures that young people’s needs are met. At present, the home is restricted from accepting any new admissions. If this restriction is lifted, the much-improved sections added to the home’s referral assessment form should ensure that relevant questions are asked about the impact that young people could have in the home, before they are placed. The intention is that young people will then be appropriately matched with each other in placement, Inspection report for children’s home - monitoring visit: SC460063 3 reducing the likelihood of conflict and enhancing their opportunities for success.

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This monitoring visit

The regular use of positive and negative consequences demonstrate how the young people are learning more appropriate ways of behaving. For example, one of the young people was rewarded for staying in education rather than accompanying his peer into town, which was an extremely positive step for him. However, there were a number of serious behavioural incidents leading to the need for physical interventions prior to one of the young people leaving the home. Although the majority of these incidents were recorded appropriately, there were some that lacked some information, which could inhibit the monitoring of events.

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This monitoring visit

The home is now much more homely and welcoming. The addition of carpeting to the lounge, and curtains and sufficient crockery in the newly refurbished kitchen ensure that all of the young people’s physical needs are being met. An ongoing programme of redecoration and repair is intended to enhance the young people’s bedrooms. A staff member said: ‘The temporary manager has made massive improvements in the house. Like the new sofa, we were waiting for weeks and they just kept making us wait. We all stopped respecting the house and [Name] has made that difference in getting the things in we needed.’

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Recent inspection history

Inspection date Inspection type Inspection judgement 30/10/2017 Interim Decreased effectiveness 22/05/2017 Full Requires improvement to be good 06/03/2017 Interim Sustained effectiveness 22/11/2016 Full Good Inspection report for children’s home - monitoring visit: SC460063 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The standard in paragraph (1) requires the registered person to understand the impact that the quality of care provided in the home is having on the progress and experiences of each child. In particular, staff should not allow young people to access staff members’ personal technology. (Regulation 13(2)(f)) 09/01/2018

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Requirement Due date

The standard in paragraph (1) requires the registered person to lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement purpose. In particular, ensure that conversations and decisions reached with members of staff are appropriately recorded. (Regulation 13(2)(a)) 09/01/2018

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Recommendations

 Children should be actively encouraged to read their records and to add further information to them. They should be regularly reminded of their rights to see information kept about them and be given information about how they might be supported to access their records in later life. (‘Guide to the children’s homes regulations including the quality standards’, page 62, paragraph 14.6)  Records of restraint must be kept and should enable the registered person and staff to review the use of control, discipline and restraint to identify effective practice and respond promptly where any issues or trends of concern emerge. The review should provide the opportunity for amending practice to ensure it meets the needs of each child. (‘Guide to the children’s homes regulations including the quality standards’, page 49, paragraph 9.59)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since the last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC460063 5

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor Waterfront Building, Chancellors Road, Hammersmith Embankment, London W6 9RU

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Inspector

Ann-Marie Born, social care inspector Inspection report for children’s home - monitoring visit: SC460063 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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