Children's home run by Wigan Council in Wigan

Inspection report for children’s home – monitoring visit: SC051856 1 SC051856

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Wigan Council

Monitoring visit Inspected under the social care common inspection framework

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This monitoring visit

Since the last full inspection, there have been no young people living at the home. After the inspection, the provider made the decision to move the young person to another home that it also operates. A number of staff whom the young person had established relationships with also transferred to the new home, to continue to provide a consistent level of care.

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This monitoring visit

Following the full inspection, the registered manager resigned from her position. At the time of the visit, the registered manager was off sick and did not plan to return to her role. The provider had provided an action plan for the home and reported that it was planning to review the current statement of purpose and ethos of the home. The management arrangements and staffing were also under review. As a result, the provider was unable to demonstrate sufficiently that it has taken action to meet all of the steps required in the compliance notice 13, The leadership and management standard.

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This monitoring visit

The provider will update Ofsted when it plans on moving any new young people into the home and when a new manager is appointed. All elements of the compliance notice 13 and the requirements from the last inspection will be considered at the next full inspection.

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Recent inspection history

Inspection date Inspection type Inspection judgement 25/10/2017 Full Inadequate 15/05/2017 Interim Not judged 12/01/2017 Interim Not judged 27/10/2016 Interim Not judged Inspection report for children’s home – monitoring visit: SC051856 2

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must consider, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5(c)) 29/11/2017

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Requirement Due date

The children’s views, wishes and feelings standard is that children receive care from staff who – develop positive relationships with them In particular, the standard in paragraph (1) requires the registered person to – ensure that staff – regularly consult children and seek their feedback about the quality of the home’s care. ensure that each child – has access to the home’s children’s guide and the home’s complaints procedure when the child’s placement in the home is agreed and throughout the child’s stay in the home; keep the children’s guide and the home’s complaints procedure under review and seek children’s comments before revising either document; ensure that an explanation is given to each child as soon as reasonably practicable after the child’s arrival about – the children’s guide how to make a complaint or representations in relation to the home or the care the child receives and how any such complaint or representations will be dealt with.

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Requirement Due date

(Regulation 7 (1)(a)(iv)(b)(ii)(c)(d)(i)(ii)) 29/11/2017

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so. In particular, the standard in paragraph (1) requires the registered person to ensure – that staff – help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans; 29/11/2017 Inspection report for children’s home – monitoring visit: SC051856 3 help each child to understand the importance and value of education, learning, training and employment; help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1)(2)(a)(i)(iv)(viii)) The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on

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Requirement Due date

mutual respect and trust, an understanding about acceptable behaviour and positive responses to other children and adults. In particular, this standard in paragraph (1) requires the registered person to ensure that— staff meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans; help each child to develop socially aware behaviour by encouraging each child to take responsibility for the child’s behaviour while helping each child to develop and practice skills to resolve conflicts positively and without harm to anyone; de-escalate confrontations with or between children, or potentially violent behaviour by children. (Regulation 11(1)(a)(b)(c)and(2)(ii)(iii)(iv)(xi) 29/11/2017

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure – that staff – assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1)(2)(a)(i)(b)) 10/11/2017

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Requirement Due date

*13: The leadership and management standard In particular, the standard in paragraph (1) requires the registered person to – lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; ensure that staff have the experience, qualifications and skills to meet the needs of each child; 29/11/2017 Inspection report for children’s home – monitoring visit: SC051856 4 ensure that the home has sufficient staff to provide care for each child; ensure that the home’s workforce provides continuity of care to each child; use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (2)(a)(c)(d)(e)(h)) The care planning standard is that children – receive effectively planned care in or through the children’s home; that each child’s relevant plans are followed. (Regulation 14 (1)(a)(c))

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Requirement Due date

Case records must be kept securely in the children’s home during the period when the child to whom the case records relate is accommodated there. (Regulation 36 (2)(c)) 29/11/2017

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation; a child protection enquiry involving a child is instigated or concludes (in which case, the notification must include the outcome of the child protection enquiry). (Regulation 40(4)(a)(d)(i)(ii)) 29/11/2017

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Requirement Due date

44: Independent person: visits and reports The registered person must ensure that an independent person visits the children’s home at least once each month. the independent person must produce a report about a visit (‘the independent person’s report’) which sets out, in particular, the independent person’s opinion as to whether – children are effectively safeguarded; and the conduct of the home promotes children’s wellbeing. The independent person must provide a copy of the independent person’s report to – HMCI (Regulation 44 (1)(4)(a)(b)(7)(a)) 29/11/2017

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Requirement Due date

45: Review of quality of care The registered person must complete a review of the quality of care provided for children (‘a quality of care review’) at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating – the quality of care provided for children; the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care 29/11/2017 Inspection report for children’s home – monitoring visit: SC051856 5 provided for children. After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (‘the

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Requirement Due date

quality of care review report’). The registered person must – supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (1)(2)(a)(b)(c)(3)(4)(a))

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: SC051856 6

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Children’s home details

Registered provider address: Wigan Metropolitan Borough Council, Town Hall, Library Street, Wigan WN1 1YN

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Inspector

Nicola Thomas, social care inspector Inspection report for children’s home – monitoring visit: SC051856 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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