Children's home run by Broadwood Education Services in Rossendale

Inspection report for children‘s home – monitoring visit: SC363350 1 SC363350

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Broadwood Education Services

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care and accommodation for up to four children who may have emotional and/or behavioural difficulties.  The home is owned by a large national provider.

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This monitoring visit

The purpose of this monitoring visit was to review the actions taken by the provider to improve the safeguarding and management arrangements since the home was judged as inadequate at the full inspection on 8 November 2017.

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This monitoring visit

Leadership has not yet improved to a sustainable level. The registered manager is currently absent from the home, and an interim manager from another home has been overseeing practice on a part-time basis.

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This monitoring visit

Actions to safeguard children still need to improve, and staff continue to lack professional curiosity. Since the last inspection, a senior carer allowed a child to visit a young adult whom other staff members described to the inspector as ‗an unsuitable person‘. After the visit, the child returned to the home intoxicated by alcohol. Staff removed additional alcohol from the child yet failed to ask basic safeguarding questions to ascertain where she had been, who had given her the alcohol and whether anything had happened to her during the visit. Staff failed to recognise the potential indicators of exploitation. A similar incident was seen at the last inspection and demonstrates that staff‘s safeguarding practice still needs to develop.

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This monitoring visit

Since the last inspection, the one child living here has moved to another home. The provider recognised that the child‘s needs were not being met and made the decision for the child to move. Staff members demonstrated care and concern for the child before, during and after the move. The child was well prepared for the move. Staff helped her to settle in and are continuing to keep in touch with her since the move while relationships at the new home are established. Inspection report for children‘s home – monitoring visit: SC363350 2 The records by the staff about the child‘s day-to-day experiences continue to demonstrate that there was a lack of meaningful activities in the two weeks after the last inspection and before the child was told that she would be moving. The child continued not to be in education or training, although staff members did support her to attend an interview for part-time work. Staff were unable to provide evidence that

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This monitoring visit

actions had been taken to devise a staffing contingency plan for the child or to prevent her from continuing to watch a programme that was identified at the last inspection as inappropriate.

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This monitoring visit

The provider has advised Ofsted that they do not intend to admit children to this home at present in order to develop the staff team, make essential improvements to the management and operation of this home, and address the requirements set at the last inspection. During the inspection, the staff members were archiving the home‘s records. The staff team has been redeployed to work at other homes run by the provider.

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This monitoring visit

Another inspection will be undertaken to determine whether sufficient action has been taken to address the previous requirements and to improve the quality of care.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

08/11/2017 Full Inadequate 12/12/2016 Interim Declined in effectiveness 11/05/2016 Full Requires improvement 30/11/2015 Interim Sustained effectiveness Inspection report for children‘s home – monitoring visit: SC363350 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‘s Homes (England) Regulations 2015 and the ‗Guide to the children‘s homes regulations including the quality standards‘. The registered person(s) must comply within the given timescales.

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Requirement Due date

6: The quality and purpose of care standard

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Requirement Due date

(1) In order to meet the quality and purpose of care standard the registered persons must ensure that children receive care from staff who— (a) understand the children‘s home‘s overall aims and the outcomes it seeks to achieve for children; (b) use this understanding to deliver care that meets children‘s needs and supports them to fulfil their potential. (2) In particular, the standard in paragraph (1) requires the registered person to— (a) understand and apply the home‘s statement of purpose; (b) ensure that staff— (i) understand and apply the home‘s statement of purpose; (ii) protect and promote each child‘s welfare; (iii) treat each child with dignity and respect; (iv) provide personalised care that meets each child‘s needs, as recorded in the child‘s relevant plans, taking account of the child‘s background; (v) help each child to understand and manage the impact of any experience of abuse or neglect; (vi) help each child to develop resilience and skills that prepare the

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Requirement Due date

child to return home, to live in a new placement or to live independently as an adult; and (ix) make decisions about the day-to-day arrangements for each child, in accordance with the child‘s relevant plans, which give the child an appropriate degree of freedom and choice. In particular, leaders and managers must review whether the needs of young people are met by staff, and take effective action when this is not happening. 06/12/2017 Inspection report for children‘s home – monitoring visit: SC363350 4 7: The children‘s views, wishes and feelings standard

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Requirement Due date

(1) In order to meet the children‘s views, wishes and feelings standard the registered person must ensure that children receive care from staff who— (a) develop positive relationships with them; (b) engage with them; and (c) take their views, wishes and feelings into account in relation to matters affecting the children‘s care and welfare and their lives. (2) In particular, the standard in paragraph (1) requires the registered person to— (a) ensure that staff— (i) ascertain and consider each child‘s views, wishes and feelings and balance these against what they judge to be in the child‘s best interests when making decisions about the child‘s care and welfare; (ii) help each child to express views, wishes and feelings; (iii) help each child to understand how the child‘s views, wishes and feelings have been taken into account and give the child reasons for decisions in relation to the child; and (iv) regularly consult children, and seek their feedback, about the

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Requirement Due date

In order to meet the education standard the registered person must ensure that staff— (a)(iii) understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers; (iv) help each child to understand the importance and value of education, learning, training and employment; (v) promote opportunities for each child to learn informally; and (vi) maintain regular contact with each child‘s education and training provider, including engaging with the provider and the placing authority to support the child‘s education and training and to maximise the child‘s achievement. In particular, staff must be supported to develop and implement daily plans for young people who are not in education, training or employment in order to maximise the opportunities for informal learning. 06/12/2017

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Requirement Due date

9: The enjoyment and achievement standard

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Requirement Due date

In order to meet the enjoyment and achievement standard the registered person must ensure— 06/12/2017 Inspection report for children‘s home – monitoring visit: SC363350 5 (1) that children take part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, cultural, intellectual, physical and social interests and skills. (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that staff help each child to— (i) develop the child‘s interests and hobbies; (ii) participate in activities that the child enjoys and which meet and expand the child‘s interests and preferences; and (iii) make a positive contribution to the home and the wider community; and (b) that each child has access to a range of activities that enable the child to pursue the child‘s interests and hobbies. 11: The positive relationships standard

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Requirement Due date

In order to meet the positive relationships standard the registered persons must help children to develop, and benefit from, relationships based on— (1)(a) mutual respect and trust; (b) an understanding about acceptable behaviour; and (c) positive responses to other children and adults. (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that staff— (i) meet each child‘s behavioural and emotional needs, as set out in the child‘s relevant plans; (ii) help each child to develop socially aware behaviour; (iii) encourage each child to take responsibility for the child‘s behaviour, in accordance with the child‘s age and understanding; (iv) help each child to develop and practise skills to resolve conflicts positively and without harm to anyone; (v) communicate to each child expectations about the child‘s behaviour and ensure that the child understands those expectations

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Requirement Due date

in accordance with the child‘s age and understanding; (vi) help each child to understand, in a way that is appropriate according to the child‘s age and understanding, personal, sexual and social relationships, and how those relationships can be supportive or harmful; (vii) help each child to develop the understanding and skills to recognise or withdraw from a damaging, exploitative or harmful relationship; (viii) strive to gain each child‘s respect and trust; 06/12/2017 Inspection report for children‘s home – monitoring visit: SC363350 6 (ix) understand how children‘s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children; (x) are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the

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Requirement Due date

same; (xi) de-escalate confrontations with or between children, or potentially violent behaviour by children; (xii) understand and communicate to children that bullying is unacceptable; and (xiii) have the skills to recognise incidents or indications of bullying and how to deal with them; and (b) that each child is encouraged to build and maintain positive relationships with others. 12: The protection of children standard

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Requirement Due date

(1) In order to meet the protection of children standard the registered person must ensure that children are protected from harm and enabled to keep themselves safe. (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that staff— (i) assess whether each child is at risk of harm, taking into account information in the child‘s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; (ii) help each child to understand how to keep safe; (iii) have the skills to identify and act upon signs that a child is at risk of harm; (iv) manage relationships between children to prevent them from harming each other; (v) understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; (vi) take effective action whenever there is a serious concern about a child‘s welfare; and (vii) are familiar with, and act in accordance with, the home‘s child

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Requirement Due date

protection policies; (b) that the home‘s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm; and (e) that the effectiveness of the home‘s child protection policies is monitored regularly. 06/12/2017 Inspection report for children‘s home – monitoring visit: SC363350 7 13: The leadership and management standard

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Requirement Due date

(1) In order to meet the leadership and management standard the registered person must provide an environment that enables, inspires and leads a culture in relation to the children‘s home that— (a) helps children aspire to fulfil their potential; and (b) promotes their welfare. (2) In particular, the standard in paragraph (1) requires the registered person to— (a) lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home‘s statement of purpose; (b) ensure that staff work as a team where appropriate; (c) ensure that staff have the experience, qualifications and skills to meet the needs of each child; (d) ensure that the home has sufficient staff to provide care for each child; (e) ensure that the home‘s workforce provides continuity of care to each child; (f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and

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Requirement Due date

use this understanding to inform the development of the quality of care provided in the home; (g) demonstrate that practice in the home is informed and improved by taking into account and acting on— (i) research and developments in relation to the ways in which the needs of children are best met; and (ii) feedback on the experiences of children, including complaints received; and (h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home. 06/12/2017

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Requirement Due date

(1) In order to meet the care planning standard the registered person must ensure that children— (a) receive effectively planned care in or through the children‘s home; and (b) have a positive experience of arriving at or moving on from the home. (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that 06/12/2017 Inspection report for children‘s home – monitoring visit: SC363350 8 the home is to provide care and accommodation, as set out in the home‘s statement of purpose; (b) that arrangements are in place to— (i) ensure the effective induction of each child into the home; (ii) manage and review the placement of each child in the home; and (iii) plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements

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Requirement Due date

agreed with the child‘s placing authority; and (c) that each child‘s relevant plans are followed. 36: Children‘s case records

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Requirement Due date

In order to meet this requirement the registered person must maintain records (―case records‖) for each child which— (a) include the information and documents listed in Schedule 3 in relation to each child; (b) are kept up to date; and (c) are signed and dated by the author of each entry. 06/12/2017

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Requirement Due date

In order to meet this requirement the registered person must— (2)(a) maintain in the home the records in Schedule 4; and (b) ensure that the records are kept up to date. In particular, the visitors‘ book must include a record of all visitors to the home, and to children, including the visitors‘ names and the reasons for their visit. 06/12/2017 Inspection report for children‘s home – monitoring visit: SC363350 9

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‘s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children‘s home – monitoring visit: SC363350 10

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Children’s home details

Registered provider: Broadwood Education Services

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Children’s home details

Registered provider address: New Hall Hey Road, Rossendale BB4 6HR

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Inspector(s)

Paula Lahey, social care inspector Inspection report for children‘s home – monitoring visit: SC363350 11 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‘s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‘s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector(s)

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Inspector(s)

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Inspector(s)

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