Children's home run by Broadwood Residential Limited in Rossendale

Inspection report children’s home: 1185539 1 Registered provider: Broadwood Residential

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and run. It is registered for one young person who has emotional and/or behavioural difficulties.

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Overall experiences and progress of

children and young people, taking into account

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inadequate

How well children and young people are helped and protected inadequate

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inadequate

The effectiveness of leaders and managers inadequate

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inadequate

Overall judgement at last inspection: Inadequate

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Enforcement action since last inspection:

Two compliance notices were issued at the last inspection.

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Key findings from this inspection

This children’s home is inadequate because:

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Key findings from this inspection

 Effective action is not always taken to keep the young person safe.  The young person has very limited interaction with peers. This is socially isolating Inspection report children’s home: 1185539 2 and could affect his emotional well-being.  Inconsistent boundaries and poor care practice affect the young person’s ability to understand the need for routine and structure. As a result, the young person rarely attends school and spends long periods alone in his room.  The young person has a poor-quality personal education plan.  Staff do not always follow missing from home procedure or plans. This leaves the young person at risk.  The young person is not supported by a consistent and permanent staff team. This hinders his ability to form trusting relationships with staff.  Weekend management arrangements do not fully support the staff team in dealing with challenging situations. This leaves the young person at risk of harm.

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Key findings from this inspection

The children’s home’s areas for development:

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Key findings from this inspection

 Staff need to assess risks and take appropriate action at all times, including thorough room searches to keep the young person safe.  Staff need to ensure that the young person does not smoke in his bedroom, thereby reducing the risk of fire.  Staff to be provided with effective strategies, especially at night, to be able to follow a young person who leaves the home. Staff to have the resources to be able to contact other staff members if they need help in order to protect the young person.  Provide appropriate management oversight and support at weekends to enable the staff team to meet the needs of the young person.  Provide a stable and consistent staff team to enable the young person to build trusting relationships, engage with education, attend health appointments and join in positive activities with peers.  Clear boundaries and predictable routines would help the young person to access education and positive activities. This would prepare him well for later life.

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Inspection date Inspection type Inspection judgement

22/05/2017 Full Inadequate 16/09/2016 Interim Declined in effectiveness 12/04/2016 Full Good Inspection report children’s home: 1185539 3

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, Children’s homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure that staff—

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Requirement Due date

(vi) take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (2)(a)vi)) 06 August 2017

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who— understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential. In particular, the standard in paragraph (1) requires the registered person to— ensure that staff— provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background. (Regulation 6(1) and (2)(b)(iv))

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Requirement Due date

This is with particular reference to ensuring that staff follow consistently the care plan in place. 06 August 2017

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12(1) and (2)(a)(i))

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Requirement Due date

In particular, staff must maintain up-to-date risk assessments 06 August 2017 Inspection report children’s home: 1185539 4 for each young person and ensure that staff act in accordance with them. The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; ensure that staff work as a team where appropriate; ensure that the home’s workforce provides continuity of care to each child; and understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the

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Requirement Due date

quality of care provided in the home. (Regulation 13(1) and (2) (a),(b),(e) and (f))

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Requirement Due date

In particular, provide a stable and consistent staff team with the appropriate balance of male role models. 06 August 2017

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans. (Regulation 8(1) and (2)(a)(i)) 06 August 2017

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

children receive advice, services and support in relation to their health and well-being. (Regulation 10 (1)(b)) 06 August 2017

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if— a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation; an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; there is an allegation of abuse against the home or a person working there; 06 August 2017 Inspection report children’s home: 1185539 5 a child protection enquiry involving a child —

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Requirement Due date

is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry); or there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40(4)(a),(b),(c),(d)(i)(ii) and (e))

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Requirement Due date

* These requirements are subject to a compliance notice.

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Overall experiences and progress of children and young people: inadequate

This is a re-inspection of the home following a judgement of inadequate.

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Overall experiences and progress of children and young people: inadequate

Staff are not safely caring for the young person. Risks are not identified consistently. Where risks are known and understood, staff are not managing this effectively or taking sufficient action to reduce the risk of harm to the young person.

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Overall experiences and progress of children and young people: inadequate

The young person’s health needs remain unassessed. Staff have not been able to engage the young person in contributing to an assessment of his needs. A requirement remains in place to ensure that the young person’s health needs are met, particularly in relation to helping him to sleep. Therapeutic support has started but the effectiveness of this support cannot be evaluated due to the short period of time it has been in place.

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Overall experiences and progress of children and young people: inadequate

The young person’s educational attendance remains poor. The staff now have a plan to support the young person to attend school. However, inconsistent approaches by staff are not assisting the young person to engage in a positive routine. As a result, the young person stays awake late at night and finds it hard to get up in the morning.

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Overall experiences and progress of children and young people: inadequate

The young person engages in a few activities, such as pool, fishing and quad biking, but there are limited opportunities to interact with peers. Consequently, he spends a significant amount of time in his room or in the house alone. This is not supporting his emotional well-being and social development.

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How well children and young people are helped and protected: inadequate

Staff do not follow risk assessments and implement boundaries. At times, this leaves the young person at risk of harm. For example, staff are not reducing the risks to the young person’s health or the risk of fire as outlined in the young person’s risk assessment. As a result, the young person continues to smoke in his bedroom. Inspection report children’s home: 1185539 6 Room searches are not always carried out when necessary to ensure that the young person does not have anything which could cause harm to himself or others. When searches are carried out, the quality and recording of the search is poor. Consequently, items and information which could cause risk are not detected and removed.

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How well children and young people are helped and protected: inadequate

Actions taken to find the young person when he is missing from the home are inconsistent. Some staff adhere to the young person’s plans and follow him as required. Others return to the home without trying to locate him. This leaves the young person at potential risk of harm in the community.

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How well children and young people are helped and protected: inadequate

Staff do not have effective systems in place at night to respond to the young person leaving the home. Only one member of staff remains awake. Therefore, if the young person leaves, one member of staff has to deal with the situation alone. Staff do not have the resources, such as a mobile phone, to contact other staff in an emergency. This leaves the young person and staff vulnerable in the community.

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The effectiveness of leaders and managers: inadequate

The acting manager has been in post since October 2016. There has been a considerable delay in her application for registration with Ofsted.

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The effectiveness of leaders and managers: inadequate

The management team has not met any of the compliance notices and requirements set at the last inspection. Consequently, the current resident is not always safeguarded and he is not receiving consistently safe care that meets his needs.

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The effectiveness of leaders and managers: inadequate

At weekends, the on-call management arrangements do not effectively assess escalating risk. When on call, managers vary, and they speak to staff by phone. This hinders their oversight of practice. It does not provide sufficient advice to support a relatively inexperienced and temporary staff team. This leaves the young person at potential risk and does not ensure that his needs are met.

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The effectiveness of leaders and managers: inadequate

The company’s systems for notifying the regulatory body of significant events mean that notifications do not always reach Ofsted ‘without delay’. Notifications travel to a central team before they are submitted to the regulatory body. At times, this causes confusion and delay. This compromises the regulatory body’s ability to oversee safeguarding issues and care practice.

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The effectiveness of leaders and managers: inadequate

The young person’s PEP lacks appropriate targets to enable him to make progress. Despite management challenge to educational professionals, this young person remains without a good-quality PEP. Consequently, when the young person does attend education the poor-quality plan does not support him to make progress and it hinders management monitoring.

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The effectiveness of leaders and managers: inadequate

The staff receive regular supervision. Improvements to the quality of supervision show more reflection on practice. It is too early to assess the impact of this. Inspection report children’s home: 1185539 7 This home is not operating within its statement of purpose. Managers and staff are not providing a safe, caring and enabling environment for the young person placed.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 1185539 8

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Children’s home details

Registered provider: Broadwood Residential

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Children’s home details

Registered provider address: Keys Attachment Centre, Hurstwood Court, Rossendale BB4 6HR Lancashire

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Inspector

Jamie Richardson, social care inspector Inspection report children’s home: 1185539 9 achieve excellence in the care of children and young person, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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