Children's Home run by Cambian Childcare Limited in Shropshire

Inspection report for children‟s home - monitoring visit: SC454647 1 SC454647

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Cambian Childcare Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children‟s home registered to provide care and accommodation for up to four young people. It specialises in providing a 12-month therapeutic service for young people at risk of child sexual exploitation.

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This monitoring visit

On 3 May 2017, Ofsted completed an unannounced full inspection. The judgement was that the home was inadequate in all areas. There were significant concerns regarding the safety of young people in the home and community, risk assessment and management, an increase in young people‟s risk-taking behaviours, assaults on staff and young people, poor leadership and management and a lack of robust management oversight. Because of these significant concerns, Ofsted issued two compliance notices in relation to safeguarding and leadership and management. The purpose of this monitoring visit was to monitor the registered provider‟s compliance with the notices.

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This monitoring visit

Since the last inspection, one young person has moved out of the home and two young people have remained in placement. The registered provider‟s response to the compliance notices and requirements raised at the last inspection has been positive. Senior managers have provided a robust and proactive response with increased support for staff and the registered manager.

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This monitoring visit

Staff are now working as part of a team and ensuring that the day-to-day care of young people is safe. Fire safety assessments have been reviewed and updated. Staff are now recording and detailing any risks to individual young people and the actions that need to be taken. Risk management plans, health plans and placement plans are comprehensive and now refer to the individual young person, their Inspection report for children‟s home - monitoring visit: SC454647 2 personal histories and their needs. They detail all known areas of risk, including names and addresses of people who the young people should not be having any contact with. Because of clear and thorough risk assessments, staff are more confident and have the strategies to monitor and reduce the risks to each young person. A staff member stated, „Staff now feel empowered to work with the young people and to keep them safe.‟ Health plans and placement plans clearly set out the

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This monitoring visit

aims and objectives of the placements. Staff can now make sure that these are met. Since the last inspection, there have not been any episodes of young people going missing, physical interventions or significant incidents such as smoking cannabis, young people threatening each other or assaults on staff. Young people now live in a home that is promoting their welfare and safety. Consequently, they are being kept safe.

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This monitoring visit

The manager is now monitoring all aspects of the quality of care that young people are receiving in the home. The manager has completed an overhaul of all paperwork to ensure that staff have all the knowledge and strategies that they require to work with the young people both individually and as a group. The manager is also empowering staff to manage young people‟s behaviour through individual supervisions and team meetings. This ensures that the team members are all working together and that the young people are receiving consistent and supportive care from all staff.

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This monitoring visit

The manager is monitoring care on a weekly basis and has a detailed action plan as to how she will be moving the service forward. The action plan in the short term is to ensure that young people feel safe and are safe. The manager has implemented structure and routine for each young person in accordance with their needs and care plan. The manager reviews the action plan and young people‟s plans on a weekly basis and amends them accordingly. This is now providing young people with clearly defined expectations that will enable them to progress and enjoy the experiences provided to them. For example, young people attend education appropriately dressed and at the correct time.

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This monitoring visit

Ofsted set a number of requirements at the last inspection and issued two compliance notices. The service has taken sufficient actions to meet the two compliance notices. The remaining requirements will be monitored at the next inspection. Thus, the judgement of inadequate remains. There have not been any new requirements made as a result of this inspection.

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Recent inspection history

Inspection date Inspection type Inspection judgement 03/05/2017 Full Inadequate 17/01/2017 Interim Declined in effectiveness 28/06/2016 Full Good 21/01/2016 Interim Declined in effectiveness Inspection report for children‟s home - monitoring visit: SC454647 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

6: The quality and purpose of care standard

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Requirement Due date

In order to meet the quality and purpose of care standard, the registered person must ensure that staff:

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Requirement Due date

(2)(b)(vi) help each child to develop resilience and skills that prepare the child to return home, to live in a new placement or to live independently as an adult. 23/06/2017

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Requirement Due date

7: The children‟s views, wishes and feelings standard

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Requirement Due date

In order to meet the children‟s views, wishes and feelings standard, the registered person must ensure that staff:

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Requirement Due date

(1)(c) take their views, wishes and feelings into account in relation to matters affecting the children‟s care and welfare and their lives

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Requirement Due date

(2)(a)(iii) help each child to understand how the child‟s views, wishes and feelings have been taken into account 23/06/2017

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Requirement Due date

In order to meet the health and well-being standard, the registered person must ensure that:

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Requirement Due date

(1)(a) the health and well-being needs of children are met

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Requirement Due date

(c) children are helped to lead healthy lifestyles. 23/06/2017

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Requirement Due date

In order to meet the positive relationships standards, the registered person must ensure that:

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Requirement Due date

(1)(b) children are helped to develop, and to benefit from, relationships based on an understanding about acceptable 23/06/2017 Inspection report for children‟s home - monitoring visit: SC454647 4 behaviour

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Requirement Due date

(c) children are helped to develop, and to benefit from, relationships based on positive responses to other children and adults

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Requirement Due date

(2)(a)(iii) staff encourage each child to take responsibility for the child‟s behaviour, in accordance with the child‟s age and understanding

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Requirement Due date

(iv) staff help each child to develop and practise skills to resolve conflicts positively and without harm to anyone

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Requirement Due date

(x) staff are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same.

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Requirement Due date

In order to meet the protection of children standard, the registered person must ensure that staff:

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Requirement Due date

(2)(a)(i) assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child

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Requirement Due date

(iii) have the skills to identify and act upon signs that a child is at risk of harm

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Requirement Due date

(v) understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person

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Requirement Due date

(vi) take effective action whenever there is a serious concern about a child‟s welfare. 11/06/2017

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Requirement Due date

13: The leadership and management standard

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Requirement Due date

In order to meet the leadership and management standard, the registered person must ensure that they:

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Requirement Due date

(1)(a) enable, inspire and lead a culture in relation to the children‟s home that helps children aspire to fulfil their potential 11/06/2017 Inspection report for children‟s home - monitoring visit: SC454647 5 (b) enable, inspire and lead a culture in relation to the children‟s home that promotes their welfare

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Requirement Due date

(2)(a) lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home‟s statement of purpose

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Requirement Due date

(b) ensure that staff work as a team where appropriate

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Requirement Due date

(f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home

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Requirement Due date

(h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

The registered person must compile in relation to the children‟s home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1 and notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(b)) 23/06/2017

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Requirement Due date

After consultation with the fire and rescue authority, the registered person must ensure that the requirements of the Regulatory Reform (Fire Safety) Order 2005 and any regulations made under it, except for article 23 (duties of employees), are complied with in respect of the home. (Regulation 25 (2)(b)) 23/06/2017

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children‟s safety. For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”). (Regulation 32 (4)(a)) 03/11/2017

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Requirement Due date

The registered person must ensure that all employees receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b)) 23/06/2017

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Requirement Due date

The registered person must ensure that within 48 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, the registered person, or a person who is authorised by the registered person to do so 23/06/2017 Inspection report for children‟s home - monitoring visit: SC454647 6 (“the authorised person”) has spoken to the user about the measure; and has signed the record to confirm it is accurate; and within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(b)(i)(ii)(c))

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children‟s home. The registered person must maintain in the home the records in Schedule 4. (Regulation 37(1)(2)(a)) 23/06/2017

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Requirement Due date

The registered person must supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (4)(a)) 23/06/2017

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children‟s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard). (Regulation 46(1)) 23/06/2017

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‟s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children‟s home - monitoring visit: SC454647 7

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

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Inspector

Sandra King, social care inspector Inspection report for children‟s home - monitoring visit: SC454647 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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