Children's home run by Radical Services Limited in Leeds

Inspection report children’s home: SC459107 1 SC459107 Registered provider: Radical Services Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered to provide care and accommodation for up to four children and young people who have emotional and/or behavioural difficulties. The home is one of several operated by a private provider.

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Overall experiences and progress of

children and young people, taking into account

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Inadequate

How well children and young people are helped and protected Inadequate

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Inadequate

The effectiveness of leaders and managers Inadequate

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Inadequate

There are serious and widespread failures that mean children and young people are not protected and the care and experiences of children and young people are poor.

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Inadequate

Overall judgement at last inspection: Sustained effectiveness

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Inadequate

Enforcement action since last inspection: None Inspection report children’s home: SC459107 2

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Key findings from this inspection

This children’s home is inadequate because

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Key findings from this inspection

 Managers and staff do not manage the risks to young people’s safety or welfare effectively.  Safeguarding practice is poor. A number of safeguarding concerns have not been recognised or referred to the appropriate agencies.  Managers and staff do not protect young people from bullying and do not promote positive relationships between young people.  Not all young people feel safe in the home or confident in staff to meet their needs.  Young people are not helped to manage their behaviours in a positive or consistent way.  A lack of effective planning and poor communication with external professionals mean that young people do not always receive the help and support they need.  Young people’s transitions to and from the home are poorly managed, with insufficient regard for the individual needs of young people.  The home is not managed in a way that is consistent with its ethos and stated aims and objectives.

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Key findings from this inspection

 A lack of effective monitoring has led to a number of significant incidents not being properly addressed.  There is a lack of insight by managers into the shortfalls of the service and a lack of reflection on significant incidents.

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Inspection date Inspection type Inspection judgement

28/03/2017 Interim Sustained effectiveness 23/06/2016 Full Good 02/02/2016 Interim Improved effectiveness 14/07/2015 Full Good Inspection report children’s home: SC459107 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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8: The education standard

8. —(1) The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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8: The education standard

(2) In particular, the standard in paragraph (1) requires the registered person to ensure—

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8: The education standard

(i) help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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8: The education standard

(ii) support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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8: The education standard

(iii) understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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8: The education standard

(iv) help each child to understand the importance and value of education, learning, training and employment;

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8: The education standard

(v) promote opportunities for each child to learn informally;

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8: The education standard

(vi) maintain regular contact with each child’s education and training provider, including engaging with the provider and the placing authority to support the child’s education and training and to maximise the child’s achievement. 16/06/2017

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8: The education standard

12: The protection of children standard* 05/06/2017 Inspection report children’s home: SC459107 4 12 .—(1) The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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8: The education standard

(2) In particular, the standard in paragraph (1) requires the registered person to ensure—

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8: The education standard

(i) assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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8: The education standard

(ii) help each child to understand how to keep safe;

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8: The education standard

(iii) have the skills to identify and act upon signs that a child is at risk of harm;

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8: The education standard

(iv) manage relationships between children to prevent them from harming each other;

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8: The education standard

(v) understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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8: The education standard

(vi) take effective action whenever there is a serious concern about a child’s welfare; and

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8: The education standard

(vii) are familiar with, and act in accordance with, the home’s child protection policies;

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8: The education standard

(b) that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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13: The leadership and management standard*

13. —(1) The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— (a) helps children aspire to fulfil their potential; and (b) promotes their welfare. (2) In particular, the standard in paragraph (1) requires the registered person to— (a) lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in 05/06/2017 Inspection report children’s home: SC459107 5 the home’s statement of purpose; (b) ensure that staff work as a team where appropriate; (c) ensure that staff have the experience, qualifications and skills to meet the needs of each child; (d)ensure that the home has sufficient staff to provide care for each child; (e) ensure that the home’s workforce provides continuity of care to each child; (f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each

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13: The leadership and management standard*

child and use this understanding to inform the development of the quality of care provided in the home; (g) demonstrate that practice in the home is informed and improved by taking into account and acting on— (i) research and developments in relation to the ways in which the needs of children are best met; and (ii) feedback on the experiences of children, including complaints received; and (h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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14: The care planning standard*

14. —(1) The care planning standard is that children— (a) receive effectively planned care in or through the children’s home; and (b) have a positive experience of arriving at or moving on from the home. (2) In particular, the standard in paragraph (1) requires the registered person to ensure— (a) that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose; (b) that arrangements are in place to— (i) ensure the effective induction of each child into the home; (ii) manage and review the placement of each child in the home; and (iii) plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with 05/06/2017 Inspection report children’s home: SC459107 6 arrangements agreed with the child’s placing authority;

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14: The care planning standard*

(c) that each child’s relevant plans are followed; (d) that, subject to regulation 22 (contact and access to communications), contact between each child and the child’s parents, relatives and friends, is promoted in accordance with the child’s relevant plans; (e) that the child’s placing authority is contacted, and a review of that child’s relevant plans is requested, if— (i) the registered person considers that the child is at risk of harm or has concerns that the care provided for the child is inadequate to meet the child’s needs.

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34: Policies for the protection of children

34. —(1) The registered person must prepare and implement a policy which— (a) is intended to safeguard children accommodated in the children’s home from abuse or neglect; and (b) sets out the procedure to be followed in the event of an allegation of abuse or neglect. (2) The procedure to be followed in the event of an allegation of abuse or neglect must, in particular— (a) provide for liaison and co-operation with any local authority which is, or may be, making a child protection enquiry in relation to a child accommodated in the home; (b) provide for the prompt referral of an allegation about current or ongoing abuse or neglect in relation to a child to the placing authority and, if different, the local authority in whose area the home is located; (c) provide for the prompt referral of an allegation about past abuse or neglect in relation to a child to the placing authority and, if different, the local authority in whose area the alleged

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34: Policies for the protection of children

abuse or neglect occurred; (d) provide for records to be kept of an allegation of abuse or neglect, and the action taken in response; (e) describe the measures which may be necessary to protect children following an allegation of abuse or neglect; and (f) describe how and to whom staff are to report, without delay, any concern about abuse or neglect of a child. (3) The registered person must prepare and implement a policy for the prevention of bullying in the home, which must in 05/06/2017 Inspection report children’s home: SC459107 7 particular set out the procedure for dealing with an allegation of bullying.

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35: Behaviour management policies and records

35.—(1) The registered person must prepare and implement a policy (‘the behaviour management policy’) which sets out— (a) how appropriate behaviour is to be promoted in the children’s home; and (b) the measures of control, discipline and restraint which may be used in relation to children in the home. (2) The registered person must keep the behaviour management policy under review and, where appropriate, revise it. (3) The registered person must ensure that— (a) within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes— (i) the name of the child; (ii) details of the child’s behaviour leading to the use of the measure; (iii) the date, time and location of the use of the measure; (iv) a description of the measure and its duration; (v) details of any methods used or steps taken to avoid the need to use the measure; (vi) the name of the person who used the measure (‘the user’),

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35: Behaviour management policies and records

and of any other person present when the measure was used; (vii) the effectiveness and any consequences of the use of the measure; and (viii) a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure; (b) within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (‘the authorised person’)— (i) has spoken to the user about the measure; and (ii) has signed the record to confirm it is accurate; and (c) within five days of the use of the measure, the registered person or the authorised person adds to the record confirmation 16/06/2017 Inspection report children’s home: SC459107 8 that they have spoken to the child about the measure.

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36: Children’s case records

36.—(1) The registered person must maintain records (‘case records’) for each child which— (a) include the information and documents listed in schedule 3 in relation to each child; (b) are kept up to date; and (c) are signed and dated by the author of each entry. 16/06/2017

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40: Notification of a serious event*

40.— (4) The registered person must notify HMCI and each other relevant person without delay if— (a) a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation; (b) an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; (c) there is an allegation of abuse against the home or a person working there; (d) a child protection enquiry involving a child— (i) is instigated; or (ii) concludes (in which case, the notification must include the outcome of the child protection enquiry); or (e) there is any other incident relating to a child which the registered person considers to be serious. (5) A notification made under this regulation— (a) must include details of— (i) the matter; (ii) the other persons, bodies or organisations (if any) who or which have been notified; and (iii) any actions taken by the registered person as a result of the

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40: Notification of a serious event*

matter; (b) must be made or confirmed in writing. 05/06/2017

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40: Notification of a serious event*

* These requirements are subject of a compliance notice. Inspection report children’s home: SC459107 9

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Overall experiences and progress of children and young people: inadequate

Due to the serious safeguarding shortfalls identified at this inspection, the key judgement area of ‘how well young people are helped and protected’ is judged to be inadequate. In line with Ofsted frameworks, once this area is judged to be inadequate, the ‘overall experiences and progress of children and young people’ is also judged as inadequate.

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Overall experiences and progress of children and young people: inadequate

This inspection identified serious safeguarding failures and poor care practice that mean that young people are not protected and their welfare is not consistently promoted. These failures and omissions include poor safeguarding practice, a failure to identify and’/or report safeguarding concerns and a lack of understanding of risks to young people and how these should be managed.

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Overall experiences and progress of children and young people: inadequate

Young people have experienced poor outcomes as a result of gaps in their care and protection. Relationships between young people have broken down, and there have been incidents of bullying, which have not been recognised or addressed by staff.

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Overall experiences and progress of children and young people: inadequate

Young people’s behaviours have not been addressed in a positive or constructive way, which has led to an escalation in frequency and seriousness of behaviours. One young person described feeling stressed because of other young people’s behaviours. She said, ‘The staff can go home at the end of the day but I am here 24/7. I cannot escape from it.’

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Overall experiences and progress of children and young people: inadequate

The placement of one young person, who was previously progressing well at the home, has broken down because of another young person’s behaviour towards her. Risks that this situation may occur were not properly assessed or planned for. The young person had to leave the home immediately, without any planning for her future. Her pathway plan and preparation for independence plans have been severely disrupted, as has her education. The young person requested to return to the home to pack her belongings and say goodbye to staff, some of whom had supported her for almost two years. However, this request was not facilitated. The young person said, ‘I loved it there. It was my home.’

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Overall experiences and progress of children and young people: inadequate

Young people’s educational progress has not been positive in recent months. One young person has experienced a significant decline in attendance. She told the inspectors that this was due to her feeling stressed, not sleeping well and feeling unable to cope with the school environment. There is no evidence that any positive work has been carried out with her in terms of getting back on track with her education, and there is no indication that any contact has been made with her school to support her.

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Overall experiences and progress of children and young people: inadequate

The parent of one young person shared concerns with inspectors about the quality of individualised care provided for her daughter. She advised that her daughter is not Inspection report children’s home: SC459107 10 receiving important input, such as therapy, nor is she being offered key worker sessions to assist with her individual needs. She said, ‘All they are doing for her at the moment is giving her a bed and feeding her. They are not helping her with any of her issues.’

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Overall experiences and progress of children and young people: inadequate

Young people reported variable relationships with staff. Young people said that they find that staff are generally ‘all right’ or ‘OK’, but reported that, at times, some staff are not responsive and do not always engage positively with them. When asked to expand on this, one young person said, ‘Like they just don’t want to be here.’ Another young person said, ‘They are being nice now but that will all change. When you go they will be different.’ Another young person commented that staff she had previously enjoyed good relationships with have left or gone on leave because they were stressed.

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Overall experiences and progress of children and young people: inadequate

Young people’s views are not always taken seriously or acted on. During the inspection, the registered manager referred to two young people ‘making constant complaints’. However, there were no complaints from any young people recorded. A young person spoke of a complaint she had made about a staff member making inappropriate comments to her. This complaint was not recorded, but it was confirmed by the area manager of the home that it is being investigated. Another young person commented that he does not feel able to contact his social worker and did not know what an advocate was when asked by the inspectors. Failure to support young people to express their views means that they may feel unsupported and unable to raise concerns.

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Overall experiences and progress of children and young people: inadequate

The quality of key worker sessions carried out with young people is variable. The sessions are infrequent and records of some of those carried out do not indicate that young people are invited to share their views and feelings. In one record of a key working session, it states that a young person was told that future contact with their parent was dependent on their behaviour. This is not appropriate and not supportive of the young person’s emotional well-being.

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Overall experiences and progress of children and young people: inadequate

The quality of young people’s day-to-day experiences is currently poor. A lack of attendance at school and a lack of structured days have resulted in young people having little meaningful activity throughout the day. Young people were observed to be bored and at a ‘loose end’ throughout the two days of inspection, with little activity to interest them. One young person commented on a number of occasions that he felt bored, but staff did not make any effort to engage him in meaningful activities.

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How well children and young people are helped and protected: inadequate

Young people express a lack of confidence in staff promoting their safety and well-being. One young person described feeling stressed and anxious about other young people’s behaviour and the inability of staff to manage this. Their concerns were echoed by a parent who commented, ‘I have no faith in the home any more. I don’t feel my daughter is safe there and I am really worried for her.’

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How well children and young people are helped and protected: inadequate

The registered manager and staff do not manage the risks to young people’s safety and Inspection report children’s home: SC459107 11 well-being effectively. In some cases, risks to young people have not been identified, despite there being clear indicators that these risks exist. For example, a concerning incident recently occurred when a young person was able to acquire and hide a dangerous implement in the home. After this event, a risk assessment was not completed to consider how a similar incident could be prevented from occurring in the future.

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How well children and young people are helped and protected: inadequate

There are, however, other examples where risk assessments are in place. Despite this, there was no evidence to demonstrate that the registered manager and staff follow young people’s risk management plans consistently or the measures agreed to reduce risks for young people. For example, one young person has a risk management plan in place, which includes the measure of staff monitoring her phone calls to help to maintain her safety. Despite this risk assessment, a number of observations were made during the inspection when the young person was seen to be making unsupervised phone calls. In another example, a risk assessment states that there is a need to fit window restrictors to a young person’s bedroom window, but this has not been completed for a period of several weeks. Failure to identify and effectively manage risks results in unnecessary risks to young people’s safety and well-being.

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How well children and young people are helped and protected: inadequate

A protocol is in place for one young person to be followed should they go missing from home. As this young person is extremely vulnerable, there are very clear steps that must be taken, which include contacting and involving specific external agencies without delay. Records of a recent occasion, when the young person was missing from home for several hours, confirm that the protocol was not followed. Staff failed to contact a specific police force that has knowledge of the young person’s circumstances. This failure means that the young person was not sufficiently safeguarded while absent from the home.

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How well children and young people are helped and protected: inadequate

Not all staff were able to demonstrate a good understanding of the risks to young people or how to manage them. One staff member commented that she feels unclear about some aspects of young people’s risk management plans and that staff need clearer information. Without clear, up-to-date guidance, staff do not have the necessary information to keep young people safe.

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How well children and young people are helped and protected: inadequate

Safeguarding practice in this home is very poor. During the inspection, records were viewed, which clearly indicated three separate concerns about young people’s welfare, all of which should have been reported immediately to the relevant safeguarding authorities. The registered manager confirmed that none of these concerns had been reported in line with safeguarding procedures and was unable to evidence any measures taken to protect the young people involved.

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How well children and young people are helped and protected: inadequate

In a recent incident, a parent of one of the young people who lives at the home was compelled to contact the local authority emergency duty team to share safeguarding concerns about her daughter. She commented that she took this course of action, as she had no faith in the registered manager or staff to deal with the concerns effectively. Poor safeguarding practice means that young people are not adequately protected from harm and that their safety and well-being are not promoted. Inspection report children’s home: SC459107 12 The registered manager and staff do not support young people’s behaviours in a positive way. There have been a number of occasions when young people’s behaviours have been problematic in the home, and a number of incidents, including significant damage to property, have occurred. Staff told inspectors that they are not confident in dealing with such incidents, and some feel that there is a lack of guidance in relation to the

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How well children and young people are helped and protected: inadequate

behaviours of individual young people. Young people also feel that staff are not able to manage some of the young people’s behaviours. One young person commented, ‘The staff don’t do anything. There is nothing they can do.’ A recent incident in the home, when staff failed to manage a situation effectively, led to a young person who required medical treatment but was taken to hospital for several hours. Thus, the young person was not adequately protected from harm.

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How well children and young people are helped and protected: inadequate

Records of direct work with young people demonstrate that there has been little good- quality direct work carried out with young people to help them to understand their own emotional responses and how they can achieve safe and appropriate behaviour. Sanctions imposed on young people by staff following incidents have increased in recent months. Records of these sanctions provide evidence that they are inconsistent, disproportionate and not always relevant to the matter that has occurred. Records also evidence that the registered manager does not consistently monitor sanctions and, therefore, has not identified that staff need more support in relation to their effective use.

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How well children and young people are helped and protected: inadequate

Incidents of physical intervention are duly recorded. Concerns were not identified about the use of restraint during the inspection. However, it was noted that staff and young people have not been provided with appropriate opportunities to de-brief following such incidents. This means that staff and young people are unable to reflect on the incidents or express their views about what has occurred. In addition, the registered manager’s failure to monitor safeguarding incidents at the home means that an important additional measure in safeguarding young people has been missed.

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How well children and young people are helped and protected: inadequate

Records demonstrate that there have been a number of incidents in recent weeks when young people have been subject to bullying. One young person described the killing of her pet fish, derogatory comments being written on walls about her, food being put on her bed and things being thrown at her. Despite these incidents being recorded by staff, risk assessments with regard to bullying have not been completed. The failure to identify and manage the risks of bullying means that young people have not been protected from harm and their safety and well-being have, therefore, been compromised.

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The effectiveness of leaders and managers: inadequate

Currently, this service is not being led or managed in a way that ensures that it is meeting its stated aims and objectives. The experience, progress and protection of young people are inadequate. Feedback from young people, some parents and some external professionals is negative. A parent expressed serious concerns to Ofsted Inspection report children’s home: SC459107 13 regarding the management of the home, stating that she has no faith in the home to provide safe care to her daughter. A placing authority has raised a number of concerns, including poor communication and cooperation from the registered manager.

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The effectiveness of leaders and managers: inadequate

When considering the placement of a new young person at the home recently, the registered manager failed to take proper account of risks associated with this young person’s care and the impact that the young person may have on those young people already resident at the home. This badly managed admission has had a negative impact on the progress of all of the young people and led to a complaint from one young person’s placing authority regarding a lack of consultation and disregard for care planning.

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The effectiveness of leaders and managers: inadequate

A monthly monitoring audit of the home carried out in February 2017 by the previous registered manager clearly stated a number of considerations that should be taken into account when considering new admissions. The decision to admit the third young person went directly against this information. However, this was not identified by the area manager from the organisation. This demonstrates a lack of effective governance, which has directly placed young people at risk and has led to poor outcomes for young people.

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The effectiveness of leaders and managers: inadequate

A complaint from a young person’s placing authority raises issues of poor communication and a lack of response to its concerns about a young person’s progress. During the inspection, evidence was found of a failure to contact external professionals, including safeguarding authorities, when concerns about young people were identified. This has led to ineffective professional relationships and means that young people have not consistently received care that meets their needs.

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The effectiveness of leaders and managers: inadequate

Discussion with staff and minutes of recent staff meetings provide evidence that staff morale is low at the present time. There have been a number of staff changes and the introduction of a new young person whom staff do not feel confident in supporting. The minutes of a recent team meeting confirm that a number of staff raised concerns, including the decline in progress and behaviours of the young people as well as a decline in the standards of paperwork that they were able to complete because of disruptions at the home. Staff also raised concerns about a lack of team working. The registered manager and area manager were not able to confirm that any positive action was taken following this meeting to address staff concerns

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The effectiveness of leaders and managers: inadequate

Records confirm that, despite the current issues within the staff team, no individual supervision sessions have been carried out with staff since the beginning of March 2017. This means that managers have not identified the need to meet with each staff member on an individual basis to give them the opportunity to discuss their concerns further. This is an example of ineffective leadership.

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The effectiveness of leaders and managers: inadequate

The registered manager does not demonstrate insight into the progress of young people or the impact that recent shortfalls in standards has had on them. In addition, managers do not learn from serious or adverse incidents. A recent serious incident in the home has led to the breakdown of placement for one young person who was previously progressing well. There has been no meaningful reflection about this at any level of the Inspection report children’s home: SC459107 14 management team, which means that any potential learning from the situation has not been identified. The registered manager gave information to inspectors that did not match with the records of the incident completed by staff. This demonstrates that the registered manager was not fully aware of the details of the incident.

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The effectiveness of leaders and managers: inadequate

A lack of effective monitoring means that the registered manager and senior managers are not fully aware of some important matters, such as allegations of abuse. One young person recently made a serious allegation that should have been immediately referred through safeguarding procedures. The registered manager confirmed that he was not fully aware of the allegation and went on to describe the allegation as ‘bravado’. Failure to identify serious concerns such as this demonstrates that young people are not adequately protected and that their welfare is not consistently promoted.

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The effectiveness of leaders and managers: inadequate

A lack of monitoring of issues such as behaviour management and the administration of medicines has led to shortfalls in these areas not being identified or addressed. The inspectors also identified gaps in records, risk assessments and care plan documentation. This lack of effective monitoring means that shortfalls are not identified and are allowed to continue. The service does not, therefore, improve.

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The effectiveness of leaders and managers: inadequate

Three recommendations made at the last inspection of the home in March 2017 have not been addressed and have all resulted in statutory requirements at this inspection. This is a further example of the registered manager’s serious failure to take effective action to secure required improvements.

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The effectiveness of leaders and managers: inadequate

Records of a number of incidents, including injuries to young people and safeguarding concerns, were viewed during the inspection. It was confirmed that HMCI had not been informed of a number of these incidents. This is a further example of a lack of effective monitoring and management oversight.

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The effectiveness of leaders and managers: inadequate

The number and seriousness of the shortfalls identified in this inspection clearly demonstrate that the current systems for monitoring safety and quality across the service are not effective and, furthermore, show the level of deterioration in the quality of practice from previous inspections. Eight requirements have been raised as a result of this inspection. Four requirements are subject to compliance action and will be monitored by Ofsted to ensure that the necessary improvements required to protect the safety and well-being of young people are made.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In Inspection report children’s home: SC459107 15 addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC459107 16

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Children’s home details

Registered provider: Radical Services Ltd

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Children’s home details

Registered provider address: Rouse House, 2 Wyther Lane, Leeds LS5 3BT

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Inspectors

Marie Cordingley, social care inspector Gillian Walters, social care inspector Inspection report children’s home: SC459107 17 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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