Children's home run by Independent Living Services (North West) Limited in St. Helens

Inspection report children’s home: SC431192 1 SC431192 Registered provider: Independent Living Services (North West) Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is run by a private company, providing care for up to four young people who may have emotional and/or behavioural difficulties.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Date of last inspection: 15 February 2017

p.1

outstanding

Overall judgement at last inspection: Improved effectiveness

p.1

Enforcement action since last inspection

None Inspection report children’s home: SC431192 2

p.1

Key findings from this inspection

This children’s home is outstanding because

p.2

Key findings from this inspection

 Young people make significant sustained progress in all areas of their lives since moving into the children’s home. Young people are happy living in the home.  Young people are safeguarded and the risks that they face when moving into the home are significantly reduced due to the robust safeguarding practice in the home. Young people feel safe living in the home.  Young people make remarkable progress in their attendance and achievements in education.  Young people’s health and development needs are met well by the home. They are supported to attend health and development appointments. Furthermore, they are encouraged and supported to adopt healthier lifestyles.  The relationships that young people have with the registered manager and staff team are extremely positive. Young people’s views, wishes and feelings are a central part of the day-to-day arrangements in the home.  Young people are encouraged and supported to engage in a wide range of

p.2

Key findings from this inspection

social and recreational activities individually and with staff and peers. This develops their social interaction, confidence and self-esteem. Furthermore, it allows young people to pursue individual interests.  Partnership working is well established and promotes the holistic approach to meeting the needs of young people and improving outcomes for them.  The leadership and management of the home are strong. Staff feel valued and supported, which contributes to their enthusiasm and commitment to fulfil their role to a high standard.  The staff team benefits from regular opportunities such as training and having individual responsibilities, which supports their continuous professional development.  The staff team members receive regular supervision and annual appraisals that enable them to reflect on their practice and identify required actions to support their professional development.  The monitoring and review systems in the home are robust and enable the

p.2

Key findings from this inspection

registered manager to identify strengths and weaknesses and areas for development. Swift action is taken to address any identified shortfalls in practice or the quality of care provided to young people to ensure that the needs of young people are met well and outcomes are improved for them.  Plans and records in the home are completed to a high standard and clearly show the journey of young people and highlight their progress. Records are detailed and evaluative.  Preparation, planning and support for young people moving in and out of the home are excellent. This secures smooth transitions and continued support for young people moving in and out of the home. Inspection report children’s home: SC431192 3 The children’s home’s areas for development

p.2

Key findings from this inspection

 The plans and records in the home could be strengthened further by demonstrating that young people regularly view and contribute to them.

p.3

Inspection date Inspection type Inspection judgement

15/02/2017 Interim Improved effectiveness 03/11/2016 Full Good 29/02/2016 Interim Improved effectiveness 23/06/2015 Full Good Inspection report children’s home: SC431192 4

p.3

Recommendations

 Children should be encouraged by staff to see the home’s records as ‘living documents’ supporting them to view and contribute to the record in a way that reflects their voice on a regular basis. (‘Guide to the children’s homes regulations including the quality standards’, page 58, paragraph 11.19)

p.4

Overall experiences and progress of children and young people: outstanding

Young people make significant sustained progress in all areas of their lives including education, health and development, behaviour and safeguarding. Outcomes are improved for them due to the high level of care, support and intervention that they receive from the registered manager and staff in the children’s home. Young people are happy living in the home and proud of the progress that they make. The relationships between the registered manager, staff and young people are excellent and promote the overall positive experiences for young people and the progress that they make.

p.4

Overall experiences and progress of children and young people: outstanding

Young people make remarkable progress in education due to the support and encouragement that they receive in the home. Young people are making noticeable achievements in their education. Excellent routines support young people to attend school regularly, on time and with the correct equipment to enable them to partake fully in their education and make the desired progress. The home supports young people to complete their homework and education-based activities, such as reading. Furthermore, the registered manager and staff maintain regular communication with education professionals to ensure that young people’s education needs are being met well. The attendance and attainment of young people in education has significantly improved since moving into the home. One young person now has 48% attendance which is a considerable improvement from 0% when she moved into the home. Another young person is predicted to meet all of her end of year targets for the first time in her life. A

p.4

Overall experiences and progress of children and young people: outstanding

headteacher said, ‘It is pleasing to see that the young person has settled into her class after a difficult start. The progress she has made in the core subjects is outstanding in such a short period of time. In addition, she is on track to reach her end of year targets across the entire curriculum.’ The support that young people receive in relation to their education contributes to their improved academic outcomes.

p.4

Overall experiences and progress of children and young people: outstanding

Young people benefit from effective and detailed individual healthcare plans. These provide clear information on their individual health needs and how they are met. Young people attend all relevant health and development checks including statutory health assessments, the dentist and opticians. Young people get expert advice and guidance from specialist services in relation to their emotional well-being, such as child and family mental health services. Furthermore, young people are supported and encouraged to Inspection report children’s home: SC431192 5 adopt healthy lifestyles by being provided with healthy well-balanced meals and encouraged to engage in regular exercise. In response to issues identified in relation to poor oral hygiene, the home provided young people with disclosing tablets which highlighted the need for more regular and lengthier brushing of teeth. This resulted in young people recognising the importance of their oral hygiene and they responded well

p.4

Overall experiences and progress of children and young people: outstanding

to this, with oral hygiene improving for all young people. Key work sessions take place with young people which raise their awareness and understanding on their individual health needs and how these are met. For example, one young person who was recently diagnosed with Asperger’s syndrome was provided with information in relation to this which gave him a greater understanding of how this had an impact upon him. The registered manager has identified a shortfall generally for looked after children’s ophthalmic health so is currently collaborating with ophthalmic professionals to develop a system whereby children looked after receive regular check-ups and information is maintained and shared appropriately to ensure that their needs in this area are continually met. The ophthalmic health of all young people in this home is good. The practice in relation to meeting the health needs of young people in the home is robust.

p.5

Overall experiences and progress of children and young people: outstanding

Care planning for young people is one of the many strengths in the home. Young people have detailed care and placement plans in place, which clearly define their needs and the suitable action to be taken to address them. In addition to these plans, young people have individual ‘my plans’ which are formulated by them with the support of staff. This ensures that young people have a voice in the care provided to them and are clear on the arrangements for them.

p.5

Overall experiences and progress of children and young people: outstanding

The views, wishes and feelings of young people are a central part of the home’s functioning and are ascertained regularly through day-to-day discussions with them, weekly young people’s meetings, young people’s consultation forms and key work sessions. A young person said, ‘I like the trust I get in the home and I like all the staff.’ Plans and records for young people in the home clearly demonstrate their views, wishes and feelings. However, plans and records could be strengthened further by demonstrating that young people regularly view and contribute to them. Young people are supported and encouraged to attend weekly young people’s meetings to share their views about the home and plans for the forthcoming week. Attendance at these meetings is good and the records demonstrate that all young people have a voice in the meetings. One of the older young people living in the home has taken responsibility for

p.5

Overall experiences and progress of children and young people: outstanding

these meetings, which includes her setting the template for the record of the meeting, the agenda for the meeting in conjunction with the other young people, chairing the meetings and typing up a copy of the discussion and agreed actions from the meeting. This has provided the young person with a sense of responsibility and belonging in the home.

p.5

Overall experiences and progress of children and young people: outstanding

The relationships between the registered manager, staff and young people are excellent and contribute to the positive progress and experiences of young people. The registered manager and staff know and understand the young people well. An independent reviewing officer said, ‘The young person has really good relationships with staff, which has contributed to her investing in the placement so much and making so much progress.’ A headteacher said, ‘The registered manager and staff know the young person Inspection report children’s home: SC431192 6 really well and have a good understanding of her and her needs.’ The positive relationships between the staff and young people contribute to the stability of young people and the progress that they make.

p.5

Overall experiences and progress of children and young people: outstanding

Young people benefit from a wide range of social and recreational activities individually and with staff and peers. These include going to the cinema, baking, reading, shopping, go-karting, gymnastics, swimming, bicycle riding and visiting the beach. Young people plan their own activities with staff at the weekly young people’s meetings and have their own individual activity allowance to enable them to partake in the wide range of activities on offer to them. The home ensures that all activities are age-appropriate and safe for young people in addition to meeting their individual needs. For example, one young person had a particular interest in gymnastics so the registered manager and staff carefully identified a more inclusive smaller gymnastics group that was able to provide the young person with the appropriate levels of supervision, support and intervention for her to succeed. Due to another young person enjoying riding his bicycle so much, the

p.6

Overall experiences and progress of children and young people: outstanding

registered manager and staff helped him to develop his riding skills to a point where he could ride his bicycle independently in the community and travelling to and from school. This has made the young person happy and provided him with a lot more confidence and independence. The wide range of social and recreational activities provided to young people contributes to developing their social interaction, self-esteem, confidence and independence.

p.6

Overall experiences and progress of children and young people: outstanding

The registered manager and staff value the importance of young people maintaining regular contact with their friends and family. Detailed contact plans and contact risk assessments are in place for all young people, which clearly outline the contact arrangements for them and how risks relating to contact are managed. The home facilitates contact for young people in and out of the home and provides them with the means of transport to maintain regular contact with people who are important to them. The registered manager and staff have positive relationships with placing social workers, friends and family members of young people and maintain regular contact with them to ensure that positive relationships between young people and their family and friends are secured. The home has been proactive in changing the contact arrangements for one young person with her sibling to ensure that the contact was meeting her needs. The

p.6

Overall experiences and progress of children and young people: outstanding

young person was travelling quite a distance for contact after school which was resulting in her being very tired and not benefiting from quality contact time with her sibling. Therefore, the home arranged a contact planning meeting with a proposal for contact that met the needs of both young people and provided them with a higher quality of contact with each other. The contact now takes place in the home and is facilitated by the home’s staff. The support and intervention from the home in relation to the contact arrangements for young people means that they have regular, quality and safe contact with people who are important to them.

p.6

Overall experiences and progress of children and young people: outstanding

The leaders and managers for the home carefully consider any new referrals for young people to move into the home prior to any decision or agreement being made. They undertake a full assessment as to the suitability of the placement prior to young people moving in. Once the home has received detailed and accurate information from the placing local authority and others they complete a risk assessment and discuss the Inspection report children’s home: SC431192 7 proposed admission with the staff team and other young people in the home. Then they meet with the young person and their family, where appropriate, and provide them with information relating to the home and how they can meet the needs of the young person. Once a decision has been made for the young person to move into the home, they ensure that a robust transition plan is in place to ensure that the young person receives the most appropriate support to enable them to have a smooth transition into the home.

p.6

Overall experiences and progress of children and young people: outstanding

This includes meeting with staff and other young people at the home prior to them moving in. The same high level of support and intervention is in place for young people moving out of the home. Young people are fully prepared for moving out of the home due to the independence and transition support available to them.

p.7

Overall experiences and progress of children and young people: outstanding

When young people move out of the home, the registered manager and staff maintain some level of contact with them to offer their ongoing support to young people in their new placement. For example, one young person moved out of the home several months ago and the home still maintains contact with him. Unfortunately, he has experienced a period of unsettlement since leaving the home but has been fortunate to have the ongoing emotional support, advice and guidance from the staff at this home. Discussions are currently taking place with the young person’s placing authority for this home to open a solo home for this young person to move into. He is happy with this proposal as he is aware that the staff know him well and are able to meet his needs. It is felt that this may provide the young person with the stability that he had when he previously lived at this home. The robust planning and preparation in place for young people

p.7

Overall experiences and progress of children and young people: outstanding

moving in and out of the home mean that transitions are smooth and young people are fully supported.

p.7

How well children and young people are helped and protected: outstanding

Safeguarding practice in the home is very robust, which contributes to the rare number of safeguarding issues and incidents for young people in the home. The registered manager and staff have a clear understanding of the individual risks that young people face and how these should be managed. Regular safeguarding training ensures that staff have the knowledge and skills to ensure that young people are safeguarded. The risks associated to individual young people when they move into the home reduce significantly. For example, the incidents of self-harm for one young person has significantly reduced due to the support and intervention that she receives, which is clearly recorded in her risk management plan.

p.7

How well children and young people are helped and protected: outstanding

Comprehensive risk assessments and risk management plans are in place, regularly reviewed and updated for young people, and closely followed in practice. These records demonstrate that the registered manager and staff have a clear understanding of the individual risks to young people and have implemented effective strategies to reduce and manage the risks that they face. The home has a risk management plan in place for a young person riding his bicycle in the community, this highlights the need for him to wear his helmet. However, the young person is now refusing to wear his helmet so the home is liaising with his social worker to address this risk. Risk assessments and risk management plans also reflect the ever changing needs and circumstances for young people, which at the present time demonstrate a significant reduction in risk levels. A Inspection report children’s home: SC431192 8 compliance visitor said, ‘Commissioners want to highlight the excellent quality of the risk

p.7

How well children and young people are helped and protected: outstanding

assessment and risk management plans.’ However, risk assessments and risk management plans could be further enhanced to demonstrate consultation with young people.

p.8

How well children and young people are helped and protected: outstanding

Detailed impact risk assessments are completed in relation to young people moving into the home. These demonstrate that the home is aware of the risks that the young person faces and the strategies to be implemented to manage the risks to ensure that the young person is safeguarded. Furthermore, they demonstrate that the young people already living in the home are safeguarded from any risks that the new young person moving into the home may pose.

p.8

How well children and young people are helped and protected: outstanding

The registered manager and staff have a clear understanding of the statutory guidance in relation to children who run away or go missing from home or care. This means that they are able to effectively safeguard young people from the risks associated with being missing from home. Furthermore, the proactive approach to young people going missing from the home has resulted in such incidents being infrequent. When young people have been missing from the home, appropriate action has been taken in a timely manner to inform relevant people that the young person is missing and to locate the young person and ensure their quick safe return to the home. Upon young people returning to the home, staff offer them a warm welcome home, check on their welfare and arrange for an independent return interview to take place. The efforts from the staff team have resulted in young people being effectively safeguarded. Consequently, young people

p.8

How well children and young people are helped and protected: outstanding

have not been missing from the home for several months.

p.8

How well children and young people are helped and protected: outstanding

The home responded effectively to issues of child sexual exploitation for a young person living in the home. They identified the signs that the young person may be at risk of child sexual exploitation and took swift action to address the risk and safeguard the young person. A multi-agency safeguarding meeting was arranged to share information and ensure that a clear plan was in place to safeguard the young person. This resulted in the young person no longer being subject to child sexual exploitation. Furthermore, direct work was undertaken with the young person on child sexual exploitation, online grooming and positive relationships. These sessions included discussions between the young person and staff, the sharing of information relating to the risks and the use of resources such as quizzes and short films. This enabled the staff to gain an understanding of the young person’s knowledge and understanding of the risks and to

p.8

How well children and young people are helped and protected: outstanding

raise her awareness of the risks posed to her. Consequently, this raised the young person’s knowledge and understanding of the risks associated with child sexual exploitation, which allowed her to then make safer choices to keep herself safe.

p.8

How well children and young people are helped and protected: outstanding

The behaviour management practice in the home supports young people to present with age-appropriate behaviour that does not result in a high number of incidents in the home. There is a clear understanding between staff and young people of the expectations of behaviour in the home and any negative behaviours are dealt with effectively. Consequences for poor behaviour are consistent and appropriate for the behaviour displayed. A restorative approach to negative behaviour enables young people to reflect on their behaviour and make the required changes to prevent any further such Inspection report children’s home: SC431192 9 behaviour. Individual positive reward schemes are in place for all young people for good behaviour and this allows them to choose their own rewards. The registered manager and staff find that the individual reward schemes avoid competition and rivalry between young people.

p.8

How well children and young people are helped and protected: outstanding

The registered manager and staff responded well to a recent incident in the home when one young person assaulted another young person during a disagreement. The home took this incident very seriously and took effective action to ensure that all young people were safeguarded. Furthermore, they spent a considerable amount of time and effort in addressing the incident with the young people and re-establishing a positive relationship between them. The young people spent time apart while this work was being completed and were reunited at a suitable time when it was felt that they had both reflected on their behaviour and were able to move on from the incident and get along together again. This restorative work with the young people resulted in them giving each other a hug and an apology when they were reunited together. Their relationship is good and they have acted in a mature way to address the problem between them. Consequently,

p.9

How well children and young people are helped and protected: outstanding

this robust and effective action by the registered manager, staff and young people resulted in the home again being the happy, nurturing environment that it usually is.

p.9

How well children and young people are helped and protected: outstanding

The health and safety practices in the home ensure that young people’s safety and well- being are paramount. Staff carry out regular health and safety checks, including fire drills to ensure that the premises are safe and young people are able to respond in an emergency. Fire drills are always undertaken when a new young person moves into the home. Medication is stored securely and records are clear and accurate. The very good health and safety practices ensure that young people are not at risk in the home.

p.9

How well children and young people are helped and protected: outstanding

The home’s review of the appropriateness and suitability of the location of the premises is reviewed at least annually in line with children’s homes regulations. It clearly outlines all known risks in the community and information from the young people and other relevant persons including the police and local safeguarding children’s board. The considerations made during the location review risk assessment have evaluated if the location of the home influences the potential for an already vulnerable child to be a victim of crime, such as being targeted for sexual exploitation, whether there is a potential for children placed at the home of being drawn into gang crime or anti-social behaviour in the local area, suitability of the local neighbourhood as a location to care for children who may have already been victims of abuse and neglect and whether there are environmental factors that would represent a hazard to children, such as locations

p.9

How well children and young people are helped and protected: outstanding

near level crossings or busy roads or adjacent to the river/marinas. Furthermore, the location risk assessment outlines how all known risks are managed to effectively safeguard young people.

p.9

The effectiveness of leaders and managers: outstanding

The home is led and managed by a suitably experienced and qualified registered manager. She has a clear understanding of The Children’s Homes (England) Regulations 2015, quality standards and the framework for inspection and has demonstrated that she is able to meet these to a high standard. She is extremely committed to the home Inspection report children’s home: SC431192 10 and this is demonstrated in her motivation and enthusiasm for young people to achieve well, have positive experiences and improved outcomes. Furthermore, she leads by example and offers her staff team a good level of support and inspires and motivates them to provide a high quality of care to young people. Consequently, young people receive a high quality of care, make positive progress and are happy living in the home. Young people and staff speak highly of their manager.

p.9

The effectiveness of leaders and managers: outstanding

The registered manager knows young people exceptionally well and is involved in their day-to-day care. Young people will approach her without any hesitation, which was demonstrated during the inspection. One young person ran to the registered manager for a hug when she came home from school and talked to her about her day. The registered manager spends time with young people in and out of the home, which has developed the really positive relationships that young people have with her. The registered manager takes an active role in ensuring that young people receive the most appropriate support and intervention to meet their needs. For example, she was proactive in ensuring that the most appropriate contact arrangements were in place for one young person.

p.10

The effectiveness of leaders and managers: outstanding

Partnership working is well established in the home. The registered manager and staff regularly communicate with other professionals including placing social workers, independent reviewing officers and education and health professionals to share information and ensure that young people are receiving the most appropriate support and intervention. Monthly progress reports are completed and sent to relevant professionals with a summary of the month for the young person. This outlines issues relating to health, education, behaviour, contact and activities and demonstrates the young person’s progress in all areas. A new addition to the monthly summary reports is ‘my month in photographs’, which brings the reports alive.

p.10

The effectiveness of leaders and managers: outstanding

All staff working at the home are permanent employees. The registered manager will not use agency staff at the home as she wants to ensure that young people and staff know each other well. The current staff team is an all-female team so the manager is currently recruiting a male member of staff to address this. Handover meetings are thorough and the records from them are detailed, which ensures a good transition from one staff team to another and provides young people with consistency on working practices. Staff rotas are clear and ensure that staffing levels are higher at the most appropriate times, for example, when young people are getting ready for school and when they return home from school. At least two members of staff are on duty during the time that young people are at school so that they can complete the household chores and then spend quality time with the young people when they are at home. Consequently, the staff and

p.10

The effectiveness of leaders and managers: outstanding

young people build positive, trusting relationships and young people’s needs are being well met.

p.10

The effectiveness of leaders and managers: outstanding

The staff team is fully supported by their manager and staff morale is high. Supervision is regular and is reflective in nature. Supervision is of good quality that supports and challenges practice in order to improve the care given to young people. Action plans are completed from supervision sessions, which support the continuous professional development of staff by providing them with additional responsibilities and tasks. Annual Inspection report children’s home: SC431192 11 appraisals of staff effectively assess the performance of staff and contribute to their personal development plans based on awareness, values, reflection, goal setting and planning for personal development in their work caring for young people. This is further supported by reflective team meetings with young people being central to the discussions and agreed actions. The registered manager and staff also share good practice, learning and research information during team meetings to ensure a consistent

p.10

The effectiveness of leaders and managers: outstanding

approach to caring for young people in the home. Staff comments include ‘we communicate and work well together as a team’, ‘we support each other and share good practice examples’ and ‘the strong staff team makes things better for the young people’. Consequently, the staff team feels supported, which has a positive impact on their practice and on the young people.

p.11

The effectiveness of leaders and managers: outstanding

The continuous professional development of staff is supported by them being provided with appropriate training and development opportunities to enhance their knowledge and skills. Training opportunities are regular and diverse and aimed at improving practice and the quality of care provided to young people. One member of staff said, ‘I love training and I am really pleased with the high level of training available to me.’ Staff are supported and encouraged to identify specific training opportunities for themselves in addition to the training on offer through the home. Furthermore, they are encouraged to undertake their own learning by keeping abreast of legislation and research that is relevant to their role. The registered manager and two members of staff are currently completing training to gain a qualification in cognitive behaviour therapy to provide them with the knowledge and skills to mould their key work sessions with young people

p.11

The effectiveness of leaders and managers: outstanding

around the principles of the therapy with the view of influencing the ways that staff consider and understand young people’s actions and behaviour.

p.11

The effectiveness of leaders and managers: outstanding

The monitoring systems within the home are an integral function that occur on a regular basis internally and externally by an independent person. The manager is keen to develop this procedure further by commissioning another external independent visitor, in addition to the monthly independent visits, to complete quarterly independent reviews of safeguarding practice in the home and the home’s conduct in relation to promoting young people’s well-being. The regular monitoring and review systems in place have enabled the manager to identify areas for development and take action to address any identified minor shortfalls. Thus ensuring that dips in the quality of care are quickly rectified, practice is strengthened and children’s continuing progress is central to the home’s practice. Furthermore, the manager undertakes her own quality assurance in the home by reviewing and evaluating information and records relating to young people. The

p.11

The effectiveness of leaders and managers: outstanding

registered manager provides extremely strong leadership and has a clear commitment to the continued development and sustained improvement in the home. This is regularly monitored, reviewed and detailed in the home’s development plan. Consultation with a range of professionals regularly takes place to ensure that an all-round view of the home is captured. In addition, the home benefits from compliance visits from placing local authorities. Any suggestions or findings are discussed with the staff team and influence their practice. Following a very positive recent compliance visit, the home was commended on its quality of care reviews, commissioners said, ‘They were the best quality of care review reports I have ever seen when completing compliance visits. The level of detail recorded in the reports evidenced significant management oversight Inspection report children’s home: SC431192 12 and progress for the young people in all outcome areas.’

p.11

The effectiveness of leaders and managers: outstanding

The home’s statement of purpose clearly outlines the aims and objectives of the home, which are demonstrated in the professional practice of the registered manager and staff in the home. ‘Within the home, we will provide a safe, nurturing environment that allows a child or young person to achieve stability and grow emotionally, educationally and physically until they reach the point that their local authority (through care planning) feels that they are able to move on.’ An independent reviewing officer said, ‘This is the most stable the young person has been and the plan is for her to live in the home until she is ready to move on to independent living.’ The home is clearly working in line with its statement of purpose and providing young people with a secure stable home and meeting their needs very well.

p.12

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after.

p.12

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC431192 13

p.12

Children’s home details

Registered provider: Independent Living Services (North West) Limited

p.13

Children’s home details

Registered provider address: Lakeside, Alexander Park, Prescot Road, St Helens, Merseyside WA10 3TP

p.13

Inspector

Lisa Mulcahy: social care regulatory inspector Inspection report children’s home: SC431192 14 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.13

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.14

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.14

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.14