Children's Home run by Bryn Melyn Care Limited in Telford and Wrekin

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has declined in effectiveness .

p.2

children and young people since the most recent full inspection

This home was last inspected in November 2016 and judged to be good. One requirement, relating to the home’s statement of purpose, was made.

p.2

children and young people since the most recent full inspection

The registered manager has ensured that appropriate revision to the statement of purpose has taken place. This ensures that placing services, parents and young people are now clearer about the services offered by the home.

p.2

children and young people since the most recent full inspection

Restraint is not always used appropriately. Since the last inspection, an incident occurred in November 2016 in which a young person was restrained for inappropriate reasons. Specifically, the home’s record states that there was no immediate or serious risk either to the member of staff, young person or property of any person. This physical intervention led to the member of staff being hurt. There has been no formal review of this incident or revision to risk assessments. Previous incidents in which young people have been involved with individual staff are not appropriately risk assessed.

p.2

children and young people since the most recent full inspection

There has been one complaint since the last inspection. This has been appropriately responded to, and after consultation with the relevant services, investigated. The outcome of this complaint was clearly communicated to the young person. The relationships between the young people in the home are in a period of decline. The staff team provides young people with regular opportunities to meet and discuss how behaviour can affect one another. However, these sessions are insufficient to manage the escalating tension between young people. There have been occasions when young people have assaulted each other, taken items from each other’s rooms and indicated that they do not feel safe. There is a continuing failure to promote positive relationships effectively. For example, in one young person’s meeting, a young person said that they were being bullied. This was not followed up or acted upon. As a result, young people do not benefit from a

p.2

children and young people since the most recent full inspection

home where positive relationships are actively promoted at all times. Risk assessments for bullying lack clarity about previous incidents between young people, and do not show how to address these positively.

p.2

children and young people since the most recent full inspection

Risk assessments are not regularly reviewed within the timescales mandated by the organisation operating the home. This means that there is the potential for significant events not being reflected. Where serious concerns about young people arise, they are not recorded in risk management plans. This means that staff providing care to young people are not fully appraised of current, and past, risk factors. The registered manager has not ensured that where concerns arise, they are assessed effectively and suitable measures implemented to manage the risk. This affects the safety and welfare of young people.

p.2

children and young people since the most recent full inspection

Sanctions for socially unacceptable behaviour are fair, reasonable and consistently applied. However, the recording of these sanctions do not always include whether the views of young people have been sought. This means that the registered manager is not able to fully ascertain the effectiveness of these measures and to use this information to inform her review on the quality of care in the home.

p.3

children and young people since the most recent full inspection

There has been some positive progress since the last inspection. Young people remain active and take part in a wide range of activities. These include Zumba, dance, volunteering, and regular trips to the local and wider community. Where young people are ready to do so, the staff are supporting the development of independent living skills. This ensures that young people are making demonstrable progress towards being able to move on when they are ready. Young people continue to access appropriate educational provision. When concerns arise, they are appropriately responded to and managed. This means that young people see the value in attending education and make progress in this regard. There have also been some improvements to young people’s attachments with their families and increases in the frequency of visits to family members.

p.3

children and young people since the most recent full inspection

The home is located in a rural setting and provides a large, well-maintained and homely environment for young people to relax in. Staff clearly work hard to maintain a nicely presented home. Young people are encouraged to personalise their own rooms and enjoy spending time with staff in the home.

p.3

children and young people since the most recent full inspection

As a result of this inspection, the home is judged to have declined in effectiveness. Five requirements have been made.

p.3

Information about this children’s home

This children’s home is operated by a private company. The home provides care for up to two young people who have emotional and/or behavioural difficulties.

p.4

Recent inspection history

Inspection date Inspection type Inspection judgement 08/11/2016 Full Good 15/03/2016 Interim Sustained effectiveness 08/07/2015 Full Good 31/12/2014 Interim Sustained effectiveness

p.4

Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

In order to meet the positive relationships standard, the registered person must ensure that:

p.5

Requirement Due date

(1)(a)(b)(c) children are helped to develop, and to benefit from, relationships based on mutual respect and trust; an understanding about acceptable behaviour; and positive responses to other children and adults. 30/05/2017

p.5

Requirement Due date

In order to meet the protection of children standard, the registered person must ensure that staff:

p.5

Requirement Due date

(2)(a)(i) assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.5

Requirement Due date

(vii) are familiar with, and act in accordance with, the home’s child protection policies. 30/05/2017

p.5

Requirement Due date

13. The leadership and management standard

p.5

Requirement Due date

In order to meet the leadership and management standard, the registered person must ensure that they:

p.5

Requirement Due date

(1)(a)(b) enable, inspire and lead a culture in relation to the children’s home that helps children aspire to fulfil their potential; and promotes their welfare;

p.5

Requirement Due date

(2)(h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home. 30/05/2017 Restraint in relation to a child is only permitted for the purpose of preventing injury to any person (including the child); and serious damage to the property of any person (including the child). (Regulation 20 (1)(a)(b)) 30/05/2017

p.5

What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

p.7

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.7

Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

p.7

Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

p.8

Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

p.8