Pebble Brook School

Inspection Report Pebble Brook School, 14/03/2017 Page 1 of 14 Pebble Brook School Pebble Brook School, Churchill Avenue, Aylesbury, Buckinghamshire HP21 8LZ

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Inspection dates 14/03/2017 to 16/03/2017

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The overall experiences and progress of children and young people Inadequate 4

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The quality of care and support Inadequate 4 How well children and young people are protected Inadequate 4 The impact and effectiveness of leaders and managers Requires improvement 3

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The residential provision is inadequate because

 There are 11 unmet national minimum standards that have the potential to have an impact on children’s welfare, health and safety.

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The residential provision is inadequate because

 The accommodation has been awaiting refurbishment for a number of years. This extended wait and the promise of allocated funds remain without a timeframe. This has resulted in many environmental concerns about the residential accommodation.

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The residential provision is inadequate because

 There are baths and showers that are not fit for purpose in one area of the residential accommodation, so some children do not have adequate washing facilities.

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The residential provision is inadequate because

 The running water is discoloured and not suitable for drinking. Children are only permitted to drink bottled water.

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The residential provision is inadequate because

 There are areas of the residential provision that are not sufficiently cleaned or adequately maintained. This fails to provide the children with a homely, suitably maintained and clean environment.

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The residential provision is inadequate because

 A lack of kitchen storage space in the residential accommodation has resulted in some food being stored in open containers alongside cleaning products.

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The residential provision is inadequate because

 The fire risk assessment is not up to date or fully implemented. The electrical hard wiring check is one year out of date. This is despite known concerns about the standard of the accommodation, and a lack of general maintenance. This raises significant concerns and potentially places children and staff at risk. Inspection Report Pebble Brook School, 14/03/2017 Page 2 of 14  The senior management team has failed to consistently implement the school’s safeguarding policy, which requires referral of all allegations against staff. This is because not all allegations have been referred to the designated officer. While there have been internal investigations into all allegations raised, not referring them all to the local authority has removed an important external check.

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The residential provision is inadequate because

 There are staff working within the residential accommodation who do not receive supervision and do not have a level 3 qualification. This means that children are cared for by a staff team, not all of whose members are suitably qualified.

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The residential provision is inadequate because

 There are omissions in the records of physical intervention. These records do not detail the actual action taken, or demonstrate managerial oversight. This means that the necessity for physical intervention is not well justified when it has occurred.

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schools

The school does not meet the following national minimum standards for residential special schools:

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schools

 The school identifies at least one person other than a parent, outside the staff, and those responsible for the leadership and governance of the school who children may contact directly about personal problems or concerns at the school. This person may be known as the ‘independent person’. Children are informed who this person is, and how to contact them and they are easily accessible. Children are also provided with one or more appropriate helpline(s) or outside contact numbers, including the Office of the Children’s Commissioner for England, to ring in case of problems or distress (NMS 2.2).

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schools

 Suitable toilet and washing facilities are provided for children, which are reasonably accessible from the sleeping accommodation. Separate toilet facilities are provided for boys and girls unless each toilet facility is provided in a separate room intended for use by one pupil at a time, the door to which is capable of being secured from inside. Toilet and washing facilities provide appropriate privacy for children (NMS 5.3).

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schools

 Accommodation is appropriately lit, heated and ventilated, cleaned and maintained, and reasonable adjustments are made to provide adequate accessible accommodation for any children with restricted mobility. The accommodation contains suitable specialist facilities to support children whose disabilities require them (NMS 5.4).

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schools

 The school premises, accommodation and facilities provided therein are maintained to a standard such that, as far as is reasonably practicable, the health, safety and welfare of children are ensured (NMS 6.2).

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schools

 The school complies with the Regulatory Reform (Fire Safety) Order 2005 (NMS 7.1).

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schools

 Suitable accommodation is provided for the hygienic preparation, serving and Inspection Report Pebble Brook School, 14/03/2017 Page 3 of 14 consumption of children’s main meals. This may be situated in the main school provided it is adjacent to or reasonably accessible from the residential accommodation (NMS 8.2).

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schools

 The school ensures that: arrangements are made to safeguard and promote the welfare of children at the school; and such arrangements have regard to any guidance issued by the Secretary of State (NMS 11.1).

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schools

 A written record is kept of major sanctions and the use of any reasonable force. Records include the information in Appendix 2 (use of reasonable force). The record is made within 24 hours and is legible. Children are encouraged to have their views recorded in the records. The school regularly reviews any instances of the use of reasonable force and examines trends or issues to enable staff to reflect and learn in a way that will inform future practice (NMS 12.6).

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schools

 All existing care staff have attained a relevant minimum level 3 qualification or have qualifications which demonstrate the same competencies. All new staff engaged from the commencement of these standards hold these qualifications or begin working towards them within three months of confirmation of employment (NMS 19.2).

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schools

 All staff have access to support and advice for their role. They also have regular supervision and formal annual appraisal of their performance (NMS 19.6).

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schools

 Most monitoring visits are carried out unannounced. They include: checks on the school’s records of attendance, complaints, sanctions, use of reasonable force, risk assessments, and where they exist, individual care plans for children; evaluation of the effectiveness of the care provided to children and whether they are safeguarded; assessment of the physical condition of the building, furniture and equipment of the school; and opportunities for any child or member of staff who wishes to meet the visitor (in private if they wish) (NMS 20.2).

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What does the school need to do to improve further?

 Ensure that, after meeting with boarders to gain their views, action is taken in accordance with the outcomes agreed at the meeting.

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What does the school need to do to improve further?

 Ensure that records include the actions taken following incidents of potential bullying. This also includes when children have raised concerns during key work sessions. Inspection Report Pebble Brook School, 14/03/2017 Page 4 of 14

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Information about this inspection

The welfare inspection of the residential provision was undertake by two inspectors following a notice period of four hours. The inspection activities included: meetings with the headteacher, senior managers, staff, children and young people, discussion with the designated officer, scrutiny of policies and records and observation of practice, a meal, activities and evening routines. Parents gave feedback directly to inspectors through telephone discussions. There were no Parent View responses received during the inspection.

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Inspection team

Natalie Burton Lead social care inspector Deirdra Keating Social care inspector Inspection Report Pebble Brook School, 14/03/2017 Page 5 of 14

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Information about this school

Pebble Brook School is a maintained residential special school for 116 pupils of either sex aged 11 to 19 years, seven of whom reside at the school during the week. There are two boarders who attend from other schools in Buckinghamshire. Boarding is provided in one building, with separate wings for boys and girls. The school also provides an extended day for pupils. All pupils have a statement of special educational needs. The school provides boarding and education for pupils with communication and interaction needs, including speech, language and communication needs, autistic spectrum disorder and moderate learning difficulties. Some pupils may have a sensory impairment. The school is situated close to the centre of Aylesbury. Inspection Report Pebble Brook School, 14/03/2017 Page 6 of 14

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Inspection judgements

The overall experiences and progress of children and young people Inadequate

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Inspection judgements

The inadequate repair of the accommodation, insufficient washing facilities, lack of cleanliness and unsatisfactory food storage have undermined the organisation and management of the residential provision. In addition, the lack of action to ensure that all health and safety checks and assessments are up to date potentially places the welfare of children at risk. There has been a failure to consistently implement the school’s safeguarding policy in terms of the reporting of allegations. These factors have been influential in forming an inadequate overall judgment.

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Inspection judgements

While safeguarding and safety shortfalls have been identified, there are a number of positive aspects to the school, particularly in the progress made by children. They make good academic progress in relation to their starting points, achieving qualifications in mathematics, English and science. Some children have gained qualifications in vocational subjects, such as horticulture, bricklaying, painting and decorating. They make progress in their social, behavioural and emotional development. The children receive praise and recognition for their improvements in daily conversations and through weekly celebration assemblies.

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Inspection judgements

The staff understand the children’s needs sufficiently. All children spoken to said that they enjoy spending time with the staff and feel that they benefit from their support. The children receive care from a familiar staff team, which is consistent in its approach. The staff know and respect the children’s individual identities, use positive reinforcement and celebrate differences, allowing individual personalities to shine. The staff provide an inclusive atmosphere where all children are offered the opportunity to take part in activities, and to put forward their view of what they would like to do. Some staff are clearly motivated and enthusiastic, and bring an energy to their care of the children. This helps children to engage in the residential routines, and try new opportunities.

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Inspection judgements

The children are positive about the school, they enjoy the activities and spending time with their peers and staff. Some children, who cannot verbalise their views, indicated through their interactions that they are engaged in a variety of activities and that they trust the staff. The children learn about communal living, sharing, acceptance, tolerance and respect of others through staying at the school.

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Inspection judgements

Parents spoken to said that they felt that the school is beneficial and makes a difference to their children’s lives. One parent said, ‘It helps hugely as they are helping him gain independence from us. They foster this well and help him achieve the skills needed.’ A second parent said, ‘I can’t praise them enough.’ Another parent supports this view: ‘There is not enough praise. She did extended days and did have tea, and since she has been there she is much calmer. I cannot praise them enough, the communication is brilliant.’

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Inspection judgements

The quality of care and support Inadequate

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Inspection judgements

The condition and quality of the residential provision has been significant in forming the Inspection Report Pebble Brook School, 14/03/2017 Page 7 of 14 overall judgment. The premises are in dire need of maintenance, upgrade and refurbishment. The senior leadership team and the governing body have been anticipating the refurbishment of the premises for a number of years, but have been unable to secure the funding. This is not set to change. This has resulted in significant environmental concerns.

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Inspection judgements

Some children do not have suitable washing facilities or appropriate privacy. Two baths are stained with what appears to be limescale, and the tap water initially runs brown. This requires running each day until the water runs clear. There are three showers, but one is not working and the other two have a screen that does not afford enough privacy. In addition, the shower cubicles are not of a sufficient size to allow all children to shower comfortably. There is paint flaking from the ceiling and walls due to a lack of ventilation. Children do not enjoy adequate showering or bathing facilities.

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Inspection judgements

Parts of the accommodation are not cleaned or maintained to an adequate standard. Some window ledges and sills collect dead insects, dust and cobwebs. Carpets are worn and threadbare in places and soft furniture is worn and stained. The children’s bedrooms are kept tidy and orderly, they are single occupancy and provide ample space. Some children have personalised their rooms and take pride in keeping them tidy. Although children say that they can wake staff during the night, the staff sleep-in rooms had red ‘do not disturb’ signs on the door. This collectively fails to provide a homely, welcoming or suitably maintained environment for the children.

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Inspection judgements

Despite the significant concerns regarding the accommodation, there remain benefits to children using the residential accommodation. They enjoy being at the school, have a good rapport with staff and experience seamless education and care. Staff know each child well and provide individualised care that supports their personal, social and educational progress.

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Inspection judgements

The children’s evening meals are eaten in the main school dining room. Meals are adequate in quantity, and a healthy option, such as salad or fruit, is provided. Birthdays are celebrated in the dining room with a cake brought in by family. This helps celebrate special days. The children sit around tables with staff, some of whom eat with them. However, the tablecloths are sticky and have the remnants of food items left over from other meals. The presentation of food, and the dining environment, promotes neither a pleasant or homely dining experience.

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Inspection judgements

The children’s breakfast is provided in the residential accommodation and the staff are resourceful, cooking eggs in the microwave and providing children with a hot breakfast that they enjoy. However, there are a number of concerns with the storage and preparation of the food. A cupboard under the sink houses cereals alongside cleaning products, there is no cooker and staff use a microwave for cooking. This has items such as jars placed on top of it, due to lack of storage. There is table seating for four children, despite the residential provision accommodating up to nine children overnight. The staff wake children up in stages to ensure that there is enough space at the table, and staff sit on other chairs in the kitchen area to eat breakfast with the children. The lack of storage for food, crockery and other kitchen items means that several areas are overloaded and cluttered. There is not enough room for the safe and hygienic storage of

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Inspection judgements

non-chilled food items. The staff use bottled drinking water because the running water is not fit to drink. This is unappealing and the children have raised this as a concern. Inspection Report Pebble Brook School, 14/03/2017 Page 8 of 14 The staff facilitate boarding council meetings with children to ascertain their views, and encourage them to become instrumental in the running of the provision. The children make suggestions for activities, such as going to a pantomime or having a themed food night. However, not all suggestions agreed have been followed through, such as an agreement to purchase a magnetic dart board. This does not fully encourage children to actively contribute to the residential provision.

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Inspection judgements

The information for children displayed within the residential accommodation has not been updated and changed from the Children’s Rights Director to the office of the Children’s Commissioner for England. This is out of date and gives imprecise information.

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Inspection judgements

The family liaison workers provide an invaluable service to the children and the parents. They attend meetings regarding some of the children and provide support to the parents, by being a professional who the family can contact over the phone or come in and see. The family liaison workers are skilled at identifying potential problems at an early stage and offering support, such as an extended day for a period of time to support the family and the child. In addition, they are instrumental in the provision of parenting courses, which in turn benefits and provides support to the child.

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Inspection judgements

The school engages effectively with children’s families. Parents say that the children can contact home easily and in accordance with their own preferences. The staff provide them with weekly reports about what their child has done, including their achievements during the week. Parents spoken to say that they are alerted without delay of any concerns or incidents. Communication between the school and parents is good. This provides a working partnership that supports the children to develop and progress. One parent spoke of the value of having the head of care and family liaison staff attend meetings in regard to the child.

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Inspection judgements

Individual care plans guide staff in the children’s care. The head of care regularly reviews and updates the document to include pertinent and relevant information. A speech and language therapy team based at the school is an integral part of this care for the children. The staff coordinate therapy and health appointments, ensuring that children receive targeted help when required. Individual healthcare plans detail any specific needs or interventions. Staff safely administer medication and records demonstrate this, ensuring that children receive their medication in line with prescription guidelines. Physical games and outdoor activities are encouraged to support healthy, active lifestyles.

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Inspection judgements

The children access and engage in the activity programme, which provides activities both on the school site and in the local community. They benefit from attending regular community clubs and local leisure facilities, such as Girl Guides and swimming. At the school, ball games, cooking activities, arts, crafts, gardening and small animal care are all regular pastimes. The variety and scope of activities ensure that children are generally busy and engaged.

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Inspection judgements

Staff dedicate one evening a week to teaching children to prepare and cook a meal. Some of the children said that this was one of their favourite activities, and they look forward to this. The children are encouraged to tidy their rooms, make their beds and wash their cutlery and dishes after breakfast. Parents spoken to confirm that children Inspection Report Pebble Brook School, 14/03/2017 Page 9 of 14 transfer these skills back in to their home lives. This supports their independence and builds valuable life skills.

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Inspection judgements

How well children and young people are protected Inadequate

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Inspection judgements

Health and safety concerns further exacerbate the shortfalls identified in the upkeep and condition of the accommodation. The periodic electrical inspection report is one year out of date. This means that the wiring in the residential accommodation could present a potential hazard and risk to the children. In addition, the school’s fire risk assessment is dated 2015. The business manager reported that this is updated annually, but actions on the document remain incomplete. Furthermore, areas presenting as a potential hazard and identified on the risk assessment, such as storage around and on top of the microwave oven, were observed as a risk despite being previously identified. Two of the self-closing fire doors in the residential flat failed to close properly. The closure failures may have been recent and the school acted quickly to adjust these once identified. However, in the event of a fire during this period, children may not have been protected

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Inspection judgements

There have been three safeguarding allegations made against staff since the last inspection that were confirmed by the designated officer (DO), and these have been investigated appropriately. The records demonstrate interviews, questions and, when applicable, actions to improve practice. The staff are trained and aware of the route to take in the event of an allegation being made. In addition, all staff have received training in the ‘Prevent’ duty for schools. However, during the inspection, further allegations were identified that had been internally investigated by the senior leadership team but had not been reported to the DO in line with the school’s safeguarding policy. This does not provide an objective investigation of the incident or follow guidance from the DO, and therefore does not fully safeguard children’s welfare.

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Inspection judgements

A specialist behavioural support team provides an outlet for children during the school day. The team welcomes children to join them during break times to support them socially and emotionally. They provide a therapeutic approach to help children to understand what may be causing some of their behaviour. They provide this through individual sessions and by working with the speech and language team and residential staff. This results in individual behaviour support plans and may identify further services if required. Some children attend groups, in areas such as social skills, resilience, anxiety management and discrimination. The children are encouraged to make positive choices and their achievements are celebrated during the assembly each week. This helps children to manage their behaviours positively and receive recognition of their success. During the inspection, it was noted that the children’s behaviour was good, they were

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Inspection judgements

polite and welcoming, and treated one another and visitors with courtesy and respect.

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Inspection judgements

Some children present with challenging behaviour. While staff work hard to de-escalate situations, there are a high number of physical interventions. Some physical intervention records do not properly account for the actual event. In addition, while management say that they have spoken to the staff regarding the incident to gain a clearer understanding, records fail to demonstrate these discussions. For example, during a particularly challenging incident there is no recorded justification or explanation as to how a child came to be physically held on the floor. This fails to ensure that all physical Inspection Report Pebble Brook School, 14/03/2017 Page 10 of 14 interventions have been sufficiently monitored, and that records demonstrate the actual action taken to safeguard children. More recently, through the increased staffing of the behaviour support team, monitoring of incidents has improved.

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Inspection judgements

There are no incidents of children going missing while accessing the residential accommodation, and no children identified by staff as being at risk of child sexual exploitation.

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Inspection judgements

Child protection records are sufficiently detailed. The designated staff are efficient in contacting external agencies, and clear chronologies demonstrate all actions taken. Weekly in-house meetings monitor safeguarding concerns and ensure that follow-up actions promote and protect the children’s welfare.

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Inspection judgements

All children who can convey their views say that in the main they feel safe. In general, relationships are good and group dynamics work well. Bullying incidents are minimal. All staff are aware of some children’s potential impact on others, and during the inspection, there was sufficient supervision of children. However, occasionally when concerns are raised during key work sessions and by parents about children being affected by another child, the records fail to demonstrate that children are fully listened to, or that action is taken to address the concerns raised.

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Inspection judgements

The risk assessments sampled are all up to date, reviewed regularly and clearly identify whether risks are high, low or medium. Appropriate strategies and actions are identified to reduce the potential risk. These are updated, as opposed to added to, meaning that they are easy to read and risks are clear to see. This helps staff be aware of how best to minimise risks.

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Inspection judgements

The staff files sampled show that consistent and adequate suitability checks are routinely undertaken. These have evolved and improved and reflect that all references are now verified. This helps to ensure the suitability of staff on recruitment.

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Inspection judgements

The security and management of arrivals and departures is good. School traffic is coordinated carefully. An effective system to monitor visitors, including ensuring that all visitors sign in and are given photographic identification, helps to ensure that children are kept safe.

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Inspection judgements

The impact and effectiveness of leaders and managers Requires improvement

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Inspection judgements

A designated head of care manages the residential provision effectively. Residential accommodation and practice are integrated centrally at the heart of the school. An experienced senior leadership team supports the head of care. It provides an accessible management presence and is knowledgeable about the residential provision.

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Inspection judgements

The inspection has identified widespread failures in the upkeep of the accommodation that have the potential to have an impact on children’s welfare and safety. The senior leadership team and the governing body have raised significant concerns to the local authority about the accommodation, and are fully aware that the accommodation is in need of substantial improvement. The school is committed to improving and updating the accommodation but has not been given the go-ahead from the local authority. The Inspection Report Pebble Brook School, 14/03/2017 Page 11 of 14 refurbishment was agreed and funding has been ring-fenced, but no work has commenced.

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Inspection judgements

Managerial monitoring is captured in the school’s self-evaluation. This identifies washing, showering and toileting facilities as inadequate. The governing body also conduct monthly monitoring visits. However, these visits are short in duration and governors do not evaluate the quality of provision effectively. For example, in spite of evidently poor- quality accommodation, this is not identified as a priority for improvement. Governors’ checks on school record-keeping, for example in relation to incidents, do not show that these have been scrutinised effectively.

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Inspection judgements

Despite the identified shortfalls the children are happy at the school and feedback from parents is generally positive. The senior leadership team measures and monitors the children’s progress in terms of the added value of residential stays. The provision is successful in the aim of helping children benefit from improved life chances through the opportunity to achieve and prepare for adult life.

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Inspection judgements

The school has met three of the four previous points for improvement. These have therefore been met, with the exception of the upgrade of the accommodation.

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Inspection judgements

A small core team of long-serving residential childcare staff covers the evenings and mornings. Recruitment of new staff to cover the sleep-in duties has proved difficult. The school has utilised qualified teaching staff and teaching assistants to support staff to work in the residential provision. This has brought a renewed energy to the evenings, while promoting continuity of care for children. However, this has contributed to the high number of staff who do not have a level 3 qualification. Training records show that six out of 11 staff are not qualified and are not working towards a level 3 qualification. This does not meet the minimum standards nor does it ensure that staff are fully equipped for their roles. The crossover of roles has also had an impact on staff supervision. Long- serving residential staff receive regular supervision. However, all other staff working in the residential provision have received no supervision for their residential roles; this is

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Inspection judgements

despite one being new to the role and others being inexperienced. Some staff have no formal forum in which to discuss their own professional development, or the children they care for, and this may detract from the quality of care provided.

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Inspection judgements

There have been two complaints since the last inspection, in respect of the residential provision, and these have been appropriately responded to. Records demonstrate that children are aware of how to raise concerns.

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Inspection judgements

Staff complete mandatory training regularly. This enables staff to provide recognised physical intervention, safely dispense medication and administer first aid. Staff say that they feel supported by the management team and well guided in their roles.

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Inspection judgements

Overall, the condition of the accommodation, and the failure to start works and agree a way forward, have resulted in a high number of unmet national minimum standards. This has led to an overall judgment of inadequate because of its impact on children’s welfare and safety. Inspection Report Pebble Brook School, 14/03/2017 Page 12 of 14

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What inspection judgements mean

The experiences and progress of children and young people are at the centre of the inspection. Inspectors will use their professional judgement to determine the weight and significance of their findings in this respect. The judgements included in the report are made against ‘Inspections of boarding and residential provision in schools: the inspection framework’.

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What inspection judgements mean

Judgement Description Outstanding A school where the experiences and progress of children and young people consistently exceeds the standard of good and results in sustained progress and achievement. The outcomes achieved by children and young people are outstanding and the impact the boarding/residential provision has had in supporting this progress and achieving these outcomes is clearly evidenced. Good A school providing effective services which exceed minimum requirements. Children and young people are protected and cared for and have their welfare safeguarded and promoted. Requires improvement A school where there are no serious or widespread failures that result in children and young people’s welfare not being safeguarded or promoted. However, the overall outcomes, experiences and progress of children and young people are not yet good. Inadequate A school where there are serious and/or widespread failures that mean

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What inspection judgements mean

children and young people are not protected or their welfare is not promoted or safeguarded or if their care and experiences are poor and they are not making progress. Inspection Report Pebble Brook School, 14/03/2017 Page 13 of 14

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School details

Unique reference number 110576 Social care unique reference number SC023096 DfE registration number This inspection was carried out under the Children Act 1989, as amended by the Care Standards Act 2000, having regard to the national minimum standards for residential special schools. Type of school Residential special school Number of boarders on roll 7 Gender of boarders Mixed Age range of boarders 11 to 19 Headteacher Mr David Miller Date of previous boarding inspection 07/07/2015 Telephone number 01296 415 761 Email address office@pebblebrookschool.com Inspection Report Pebble Brook School, 14/03/2017 Page 14 of 14 guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/ofsted. If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk

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School details

You can use Parent View to give Ofsted your opinion on your child’s school. Ofsted will use the information parents and carers provide when deciding which schools to inspect and when and as part of the inspection.

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School details

You can also use Parent View to find out what other parents and carers think about schools in England. You can visit www.parentview.ofsted.gov.uk or look for the link on the main Ofsted website: www.gov.uk/ofsted

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School details

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection. Further copies of this report are obtainable from the school. Under the Education Act 2005, the school must provide a copy of this report free of charge to certain categories of people. A charge not exceeding the full cost of reproduction may be made for any other copies supplied. If you would like a copy of this document in a different format, such as large print or Braille, please

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School details

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School details

T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.co.uk/ofsted

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