Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has declined in effectiveness .

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children and young people since the most recent full inspection

Staff provide encouragement and support to young people regarding the importance of education. The vast majority of young people have an education place, and with encouragement, attend this in accordance with their agreed plans. Where a young person has been excluded from school, staff at the home liaise with teaching staff to ensure that education resources are provided to enable them to follow their education plans. When a young person refuses to engage with this, the manager has raised this matter with the placing authority and school to identify additional resources to support and sustain the young person’s involvement with education. This support means that young people are making educational progress from when they started living at the home.

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children and young people since the most recent full inspection

Young people have individual placement plans in place. These are currently being revised to ensure that there is a consistent approach and level of information for each young person. Currently, risk assessments and behaviour management plans are not sufficiently robust, with limited information and details of how to manage individual behaviours and potential risks. There has been some significant damage within the property by young people, including damage to walls and furnishings. There have also been incidents of young people throwing objects at other young people. Although there have been no significant injuries, the lack of clear strategies puts young people and staff at risk. Remedial work has been undertaken to repair damaged furnishings and decor. However, further work is required to make the property feel homely and comfortable for the young people living there. The manager confirmed that there is a refurbishment and redecoration schedule in

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children and young people since the most recent full inspection

place for the home commencing within the next month. Young people have been consulted to gain their wishes and views for the home and their individual bedrooms.

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children and young people since the most recent full inspection

Staff try to engage and educate young people about potential situations that can place them at risk, such as smoking and substance misuse, including alcohol and drugs. Additional support is provided through specialist services. However, some young people continue with these behaviours, despite additional strategies being implemented following multidisciplinary meetings. The new manager has reviewed some placements and served notice to the placing authority where it is identified that the home is unable to meet the needs of individuals. Alongside this, she is completing detailed impact assessments to ensure that the needs of all young people are taken into consideration prior to future admissions of young people. This is to minimise the risk of future unplanned endings of placements, which affect young people’s security and sense of belonging. That said, young people spoken with during this inspection had very positive views of the home and the

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children and young people since the most recent full inspection

staff. One young person said, ‘Since I have been living here, I have been really happy. The staff are great and take interest in what I am doing. I know what my future plans are and have been supported to attend my review and say what I want for the future. I am happy with my plan.’

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children and young people since the most recent full inspection

There has been a high number of young people reported as missing from home. Staff follow agreed procedures, including searching the local area and known places where they may be, as well as trying to make contact by telephone. When a young person returns to the home, they are welcomed back and staff try to establish where they have been and the reason for them leaving the home. They also ensure that independent return home interviews are conducted. Staff are proactive in requesting strategy meetings when a young person continues to be reported as missing. The staff also share information about known areas of concern with the police. As a result of recent information being shared with the home, the manager is planning to review and update the locality risk assessment, but has not completed this as yet.

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children and young people since the most recent full inspection

The home maintains a record of any consequences implemented as a result of young people’s behaviour, both positive and negative. These are recorded clearly and the views of the young person sought. The manager monitors these to make sure that consequences are fair, consistent and effective. There has been minimal need for restraints, with only one being made since the last inspection. However, the record of this is not recorded in the restraint book. This does not enable effective and robust oversight by the manager or regulator.

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children and young people since the most recent full inspection

The home has been without a registered manager since September 2016. A manager was appointed, but withdrew their application to be registered following a decision to leave the organisation. The current manager commenced at the home on 6 February 2017 and is in the process of submitting her application to the Ofsted. The organisation that operates the home is aware of the requirement to have a registered manager in place in a timely manner to ensure that leadership and management of the home are robust. The changes within the management have had an impact on the young people and staff, as there have been a number of changes in how case records are maintained... However, staff state they are confident with the support being provided by the manager, who has previously worked as deputy manager prior to being a registered manager of another home. She demonstrates a commitment to ensuring that the young people are supported

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children and young people since the most recent full inspection

to make progress and achieve improved outcomes. She has identified the areas that require addressing as a matter of urgency, and has a clear action plan in place with agreed timescales. The last inspection identified a number of shortfalls that have not all been addressed at this inspection. These are in relation to risk assessments and behaviour management plans. As a result of this, they have been made again with an agreed timeframe for these to be completed to improve the care and support provided to young people.

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Information about this children’s home

This home is one of a number of children’s homes operated by a private company. It is contracted by the local authority where it is situated to provide placements for young people for whom the authority has a statutory duty. The home is registered to provide care and accommodation for up to seven young people who may need support with their emotional and/or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement 31/10/2016 Full Good 29/03/2016 Interim Sustained effectiveness 15/12/2015 Full Outstanding 05/03/2015 Interim Improved effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

12: The protection of children standard In order to meet the protection of children standard, the registered provider must ensure that:

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Requirement Due date

(2)(d) the premises used for the purpose of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. 30/04/2017

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Requirement Due date

In order to meet the protection of children standard, the registered person must ensure that:

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Requirement Due date

(2)(a)(i) staff assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and if necessary, make arrangements to reduce the risks of any harm to the child.

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Requirement Due date

(v) Understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person. 30/04/2017

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Requirement Due date

The registered person must ensure that within five days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 ©) 30/04/2017

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purpose of the children’s home at least once in each calendar year, taking into account the requirement in regulation 12 (2)©) (the protection of children standard). When conducting the review, the registered person must consult, and take into account the views of each relevant. (Regulation 46 (1)) 30/04/2017

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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