Children's Home run by Reflexion Care Group Limited in Shropshire

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has improved effectiveness .

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children and young people since the most recent full inspection

Since the last inspection, the registered manager has completed his level five qualification. As such, he is now fully qualified to the required level. The manager has ensured that appropriate actions have been taken to meet the actions identified at the October 2016 inspection. Monthly visits to the home continue and now ensure that the views of the young person are sought. When the young person is not in the home, efforts are made to contact the young person by telephone. This ensures that the independent visitor is able to consider all relevant information when reviewing the quality of care provided by the home. The registered manager has also improved the home’s location risk assessment. This is further enhanced through additional risk assessments being completed for identified hazards in the locality. This ensures that all staff are vigilant of potential risks and are clear on how to provide safe care to the young person.

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children and young people since the most recent full inspection

All required health details are now in place, and the young person’s health plans are up to date. This ensures that the young person has appropriate support in place to support education. Since the last inspection, there have been some changes to the educational offer, and these, to date, are working well. An education provider commented that, ‘[The young person] is one of the hardest working, conscientious students we have worked with. It is a pleasure having them here.’

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children and young people since the most recent full inspection

Since the last inspection, there has been an increase in incidents of challenging behaviour. The registered manager has carefully and methodically reviewed all incidents of behaviour to establish any identifiable patterns or trends. This has been further supported through regular meetings with key professionals and further access to specialist services. All incidents that have occurred have been appropriately and sensitively managed. The young person’s safety has been the primary focus for the staff team throughout this period. Because of these positive interventions, the home is now more stable and calm. The young person continues to enjoy living at the home, and benefits from trusting relationships with the small and experienced staff team.

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children and young people since the most recent full inspection

Staff have continued to receive good quality training. Since the last inspection, staff have received additional training in therapeutic approaches, self-injurious behaviours and new models of research-based approaches being introduced by the organisation. Staff have also had refresher training on core skills such as fire safety, health and safety, physical intervention and food safety. This means that the staff team continues to develop their existing skills and abilities. The registered manager continues to evaluate the impact of training to his staff team, and this information is fed back to the training department within the organisation. This culture of continuing review ensures that training for staff is relevant and suited to the needs of the home.

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children and young people since the most recent full inspection

The registered manager continues to lead a settled and stable staff team. Since the last inspection, a member of staff has moved to another home in the organisation, and has been replaced by a similarly experienced member of staff. This transition was managed sensitively with the young person in a planned manner. Relationships between staff and the young person remain positive. When tensions occur, the registered manager ensures that swift resolution actions are taken. As a result, the young person is encouraged to build and maintain appropriate relationships with adults working in the home.

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children and young people since the most recent full inspection

The home environment has been improved since the last inspection. Areas of the home have been repainted and new furniture has been purchased. A bathroom has been redecorated and there are clear plans to continue improving all areas of the home. The registered manager has a clear and detailed development plan in place for the home, and is working through the identified actions. As a result, it is evident that the home is in a cycle of gradual but continuing improvement. This provides the young person with a clear sense of pride and investment in maintaining a warm, homely and comfortable atmosphere.

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Information about this children’s home

This children’s home is registered to provide care and accommodation for one young person who has emotional and/or behavioural difficulties. The home is operated by a private company.

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Recent inspection history

Inspection date Inspection type Inspection judgement 27/10/2016 Full Good 08/03/2016 Interim Sustained effectiveness 13/10/2015 Full Outstanding 16/03/2015 Interim Sustained effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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