Children's Home run by Keys Education Ltd in Herefordshire

children and young people since the most recent full inspection

This home was judged good in all areas at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness . A committed staff team helps young people to develop their confidence in education and to prepare for supported housing as young adults. Staff spend considerable time and effort listening to young people. Staff use house meetings, debriefs following incidents and key-work sessions effectively. One young person told the inspector, ‘The staff are the best thing. They listen and I know they are because they look at me properly. They take notes sometimes and they remember what I have said.’ Consequently, young people feel valued, and staff understand their wishes, fears and feelings. Staff continually use the advice of the clinical team and research to support each young person. As a result, young people are more likely to change their reactions to life experiences and to keep themselves safe.

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children and young people since the most recent full inspection

The manager has high aspirations for young people. This is validated in poems on the walls written by young people and a cookbook produced by young people. Since the last inspection, staff have supported two new young people. Staff have supported any anxieties through a gradual handover. Subsequently, both young people are settled and making good progress. The manager has also admitted and discharged another young person since the last inspection. Staff were not able to support the young person’s needs effectively, and incidents of bullying, missing from home and violence increased. The manager complained to the local authority about the lack of accurate information. However, the manager was slow in escalating his concerns. This caused a delay in social workers finding the right placement for the young person.

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Information about this children’s home

This privately owned home is registered to accommodate up to four young people. The home can look after young people who may have emotional and/or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

29/02/2016 Interim Sustained effectiveness

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Recent inspection history

28/01/2015 Interim Declined in effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meet(s) the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

5. Engaging with the wider system standard In order to meet the engaging with the wider system standard, the registered person must ensure— (c) if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. 31/05/2017

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What the inspection judgements mean

At the interim inspection, we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance, ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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