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Social care · Social care interim inspection

Children's Home run by Albrighton Care Ltd in Staffordshire

Inspected 27 Mar 2017 · published 10 Apr 2017 · URN SC471581

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Summary

No overall grade in this framework

Rachel Britten

What we read, and from where

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  • Inspection datesingle source

    27 Mar 2017

  • Inspectors verified

    Rachel Britten

  • Postcode verified

    WS11 0EL

  • URN verified

    SC471581

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+60Positivemore positive than 66% of reports of this type

In line with other reports of this type.

Praisegood progressexcellentexceptionalimprovedsuccessfullymake good progressstrong relationshipsfeel safe
Criticismpoortoo oftendeclinedunclear

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings1126w+67
  • What needs to improve273w0

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
1,397
longer than usual (typical 904)
Reading level
Fairly hard
Flesch 54, typical 48
Average sentence
18 words
Next steps
7
typical 4
Hedged sentences
4%
“some”, “not always”, “most”…

Where the words go

Findings 60%What needs to improve 15%About the inspection 25%

Full report text

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

One young person has lived here for almost a year. He continues to make good progress and feels very at home. His mother is highly satisfied with the quality of his care. His social worker said, „Management and care staff demonstrate an excellent knowledge and skill base. They provide my young person with an “autism specific environment” that supports his needs and allows him to feel safe and reassured.‟

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children and young people since the most recent full inspection

Since the last inspection in July 2016, staff and the manager have worked well with education providers. For example, staff helped to prepare the young person for a new school by inviting his new class teacher and the school‟s behaviour specialist to meet him at the home before the term started. Staff also showed the young person a booklet about the school. Staff‟s careful preparation helped him to recognise faces and cope with the change of going to a new school. Equally, staff‟s preparation work helped the school‟s staff to understand the young person‟s individual needs, likes and dislikes.

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children and young people since the most recent full inspection

Managers and staff also work closely with the young person‟s mother and health professionals. Staff and the young person‟s mother consult together regularly to advocate for the advice and help that the young person needs with his emotional and behavioural difficulties. Staff now have advice and input from a dietician, learning disability nurse and psychologist. Staff keep daily logs of the young person‟s food consumption for the dietician and of his emotions for the psychologist. However, staff and managers are not reviewing these records themselves to gain messages, patterns or insights for their own practice. Similarly, staff keep records of their meetings with the young person‟s mother and social worker, but they have not written these records very clearly or set out any actions arising so that staff are easily reminded of them. This minor shortfall has little adverse impact on the young person‟s progress, but it means that staff are likely to

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children and young people since the most recent full inspection

be less proactive and slower to adapt their practice.

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children and young people since the most recent full inspection

The young person is making good progress in his social and emotional development. This is because staff work insightfully and sensitively with him, encouraging improved social interactions with adults and peers. Staff provide clear guidance and structure to each day, helping him to understand what is happening and what he should do. They reward and encourage acceptable behaviour. The young person chooses outings and activities that satisfy his interests, but staff use these to help improve his awareness of others. For example, he enjoys a local trampoline centre and staff take him there regularly. Staff are teaching him to look around as he bounces, to make sure that he gives other people a safe and appropriate amount of personal space.

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children and young people since the most recent full inspection

Staff continuously work on developing the young person‟s ability to hold two-way conversations. Staff help him to learn to listen to replies and respond accordingly, rather than dictate exchanges with set and repetitive phrases of his own. For example, staff have successfully taught him that he can save discussions about his activities for his young person‟s meeting. Similarly, they have successfully taught him that he can only be in charge of giving staff driving directions when staff have given him the „satnav master card‟.

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children and young people since the most recent full inspection

The young person is making good progress with his independence. Staff use achievable targets, points and rewards to encourage this. For example, he can apply his skin creams, put his laundry into the washing machine, get washed and dressed, clean his teeth, clean out the fish tank and help change his bedsheets. Staff are working with him on shopping for a small number of items, working out what coins are needed, speaking appropriately to the cashier and waiting for any change.

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children and young people since the most recent full inspection

Staff undertake key work sessions with the young person when he is relaxed and can concentrate best. They plan sessions carefully according to what they want him to learn and understand. Afterwards, staff test out what he has learned through simple quizzes and questions. They are alert to any evidence of progress and they diligently keep records of all aspects of their work. However, some of their records are unclear, with too little evaluation of what staff practice works well and less well.

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children and young people since the most recent full inspection

Staff and the manager are not making best use of internal and external monitoring to improve their practice and maximise the young person‟s progress. For example, they have done little work to help prepare the young person for sharing his home with a second new arrival. They have not prepared any impact risk assessment to help them match a second young person with the current young person. The home‟s monthly independent visitor recommended these pieces of work. Staff once invited the young person‟s peers over from the organisation‟s other home. Their aim was to introduce him to the idea of sharing his space. Staff decided to do a baking activity with the three young people. This was a poor activity choice given this young person‟s preoccupation with food. As a result, the occasion did not go well. Staff have not planned any further efforts to help the young person to move towards sharing his home. Neither have they recorded a reason for putting this

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children and young people since the most recent full inspection

Managers do not review records with enough critical analysis of what went well and what went less well. They are sometimes not as proactive as they could be. For example, they have not made any changes to their approach on security in the home. This is despite a recommendation at the last inspection to review the arrangements. At night, they still electronically lock an internal door that blocks access to the front door. Staff lock the internal kitchen door at night and they keep all kitchen knives locked away at all times. The safeguarding rationale for these practices has not been kept under regular review and there is no record of why they are necessary in the light of this young person‟s behaviour.

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children and young people since the most recent full inspection

Overall, this young person is still making good progress, thanks to his positive and strong relationships with staff team members who do not change too often. He no longer needs a 'now and next' board because he has shown that he can communicate and understand an activity planner. He is able to take part in his young person‟s meeting and is better able to wait for his turn to speak instead of dominating conversations himself. He is starting to understand how he is feeling and can sometimes say if he has had a „difficult day‟ or feels tired. He is more willing to go for walks and take exercise. His mum said, „His needs are met to an exceptional level.‟

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Information about this children's home

This children‟s home is operated by a small limited company and can accommodate and provide care for up to two children and young people who have learning disabilities.

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Recent inspection history

Inspection date Inspection type Inspection judgement 25/07/2016 Full Good 01/03/2016 Interim Not judged 14/12/2015 Interim Not judged 23/02/2015 Interim Sustained effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the „Guide to the children's homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

Ensure that children can access all appropriate areas of the children‟s home‟s premises. Ensure that any limitation placed on a child‟s privacy or access to any area of the home‟s premises is intended to safeguard each child accommodated in the home, is necessary and proportionate, is kept under review and, if necessary, revised and allows children as much freedom as is possible when balanced against the need to protect them and keep them safe. (Regulation 21 (c)) 30/04/2017

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Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendations:  Ensure that all staff are familiar with the home's policies on record keeping and understand the importance of careful, objective and clear recording. ('Guide to the children's homes regulations including the quality standards', page 62, paragraph 14.4)

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Recommendations

 Ensure that the registered person makes best use of information from independent and internal monitoring (including under Regulations 44 and 45) to ensure continuous improvement. They are responsible for proactively implementing lessons learned and sustaining good practice. ('Guide to the children's homes regulations including the quality standards', page 55, paragraph 10.24)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the „Inspection of children's homes: framework for inspection‟.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the „Guide to the children's homes regulations including the quality standards‟. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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