Children's home run by Reflexion Care Group Limited in Shropshire

children and young people since the most recent full inspection

This home was judged outstanding at the full inspection. At this interim inspection, Ofsted judges that it has sustained effectiveness . This home maintains its outstanding Ofsted judgement because the staff team is extremely knowledgeable about the running of the home and totally child-centred in its approach. This inspection took place in the absence of the registered manager and staff conduct is commendable. Both recommendations from the last inspection are met. For example, young people fully appreciate the support and encouragement they receive to develop their independence skills. They show high levels of maturity, as they take responsibility for their domestic arrangements. They also emotionally prepare and grow in confidence about leaving the home. All staff have completed training in ‘Prevent’ strategy in response to the second recommendation from the last inspection. Staff are now prepared to identify and

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children and young people since the most recent full inspection

seek support should they have concerns about the potential radicalisation of young people at the home. Staff are very positive about working together to ensure that the young people living at the home have the best outcomes. Their commitment and drive have been essential in helping young people to engage in education, employment and to improve across all aspects of their lives. Young people enjoy excellent outcomes. One young person said, ‘I have done so well and got all my exams. Now got a job and working in recruitment. Really like it and doing well. I have my own laptop and phone for work and I was nominated as one of the top sales/recruiters. I have a whole new group of friends. Not from care – just from college and doing their A levels. We chill out, like go out to eat and I am allowed to stay out overnight three nights a week.’ Young people experience excellent safety and security because staff work

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children and young people since the most recent full inspection

collaboratively to ensure that all risk management is well organised. Activities and free time arrangements are bespoke to each individual young person. For example, one young person is far safer since living at the home. There is no missing from care episodes, and improved behaviour includes independent free time and positive friendships instead of previous gang-led criminal activities. Positive relationships with staff enable young people to express their worries and develop good emotional stability. One young person said, ‘No matter what, the staff stand by me.’ Both young people enjoy living together and there are no concerns about bullying. Consultation is a key strength and young people feel listened to and their views valued. While they have full understanding of the complaints process, they feel this is not necessary because the staff and manager always listen and talk things through. Effective partnership working is integral to the positive outcomes experienced by

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children and young people since the most recent full inspection

young people. For example, staff work in conjunction with young people, families and social workers to plan and support safe and appropriate family contact arrangements. They also maintain excellent relationships with school to ensure that young people attend and do well. One young person is now addressing a history of interrupted education and working consistently in preparation for this year’s GCSE exams. Young people continue to enjoy good health outcomes as staff support them to eat healthily and exercise. Improved health outcomes include weight loss. Young people enjoy walking and one is planning a sponsored swimathon as he becomes fitter, healthier and more motivated. Staffing arrangements meet the needs of the young people. The registered manager drives training and staff are highly motivated in their roles. Staff comments such as, ‘The ethos of the home is very supportive of the kids – very much education, careers, managing free time, sleepovers, so young people do not

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children and young people since the most recent full inspection

feel institutionalised,’ sum up the excellent quality of care and how the staff team promotes the home’s statement of purpose. The manager and staff continue to improve the operation of the home and outcomes for young people. For example, staff training is currently focusing on ‘the secure base’ model. Staff work alongside a therapist to consistently review their practice and its impact on young people. This model enhances the already effective care planning framework and places young people’s progress firmly at the centre of staff practice. The registered manager maintains effective internal monitoring and responds well to independent monitoring visits. The team works efficiently and effectively to ensure that the home is compliant with the children’s homes regulations and quality standards. There are no shortfalls identified from this inspection.

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Information about this children’s home

This privately owned home is registered for two children and young people who have emotional and/or behavioural and/or learning difficulties. The statement of purpose details the age range of children and young people as being from 8 to 17 years of age. Education and therapeutic services are part of this home’s statement of purpose.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

22/03/2016 Interim Sustained effectiveness

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Recent inspection history

11/03/2015 Interim Sustained effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children’s homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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