Children's home run by New Forest Care Limited in New Forest

children and young people since the most recent full inspection

This home was judged outstanding at the full inspection. At this interim inspection Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

Managers are strong advocates for the young people in their care. They have an excellent understanding of each individual and know what is best for them. They effectively challenge others and advocate on young people’s behalf to ensure that each young person receives the support necessary for them to progress.

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children and young people since the most recent full inspection

Young people have the opportunity to achieve positive outcomes. Staff provide a nurturing and supportive home environment, which provides young people with consistency, structure and routine. As a result, young people continue to make improvements in their health, education and social relationships, including those with their family. This has been extremely evident for one young person who is due to return home to the care of his family.

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children and young people since the most recent full inspection

The home has experienced a change to the group dynamics. One young person’s bullying type behaviours had a significant impact on others in the home. Managers and staff were extremely responsive and took action to prevent any further harm to the other young people. As a result, one young person has left the home since the previous inspection. This was a very well facilitated move. Managers worked closely with the placing authority to ensure that the welfare of the young person was a priority and that a suitable placement was found. The young person moved to a home owned by this organisation. This allowed some staff who had developed attachments with the young person to move with him. This gave the young person consistency at a time of change and helped to reduce his anxieties.

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children and young people since the most recent full inspection

Young people develop behaviour that is more positive. Staff provide consistent boundaries and use effective strategies and techniques to help young people regain control. Some physical intervention records have been recorded several days after the incident occurred and not within the required timescales. This compromises the manager’s monitoring of physical interventions.

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children and young people since the most recent full inspection

Staff’s good management of risk keeps young people safe, helps them to understand harm and learn to avoid risk-taking behaviour. However, one young person’s risk assessment has not been updated to reflect recent concerns that he was the victim of bullying type behaviours. This means that staff are not adequately informed of how to minimise these risks to the young person in the future.

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children and young people since the most recent full inspection

There have been no safeguarding concerns since the previous inspection. However, there are appropriate policies in place and staff are consistently aware of young people’s specific vulnerabilities and take appropriate action to protect them. A recommendation regarding the recording of safeguarding investigations and outcomes was made at the previous inspection. The managers have now introduced a new form to ensure that a full chronology of evidence is kept, along with a record of the designated safeguarding leads decision making.

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children and young people since the most recent full inspection

Young people have not gone missing from this home since its previous inspection. There are clear policies in place to ensure that if a young person should go missing, staff respond immediately, and follow the specific, individualised plans for each young person. Managers have introduced a new ‘recovery tool’ in the form of a mobile phone application to quickly inform all staff in the organisation when a young person is missing, to speed up and improve staff’s response.

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children and young people since the most recent full inspection

The home does not currently have a registered manager in post. A member of staff has been promoted into the manager post and is in the process of completing her application to register. She has an excellent knowledge of the home, staff and young people. Therefore the change in management has not been overly disruptive.

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Information about this children’s home

This children’s home accommodates up to four young people who have complex emotional and/or behavioural and/or educational difficulties. The home is privately owned and includes a local educational establishment that resident young people attend. Young people also have access to the organisation’s therapeutic services.

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Recent inspection history

Inspection date Inspection type Inspection judgement 26/10/2016 Full Outstanding 11/01/2016 Interim Improved effectiveness 24/06/2015 Full Good 11/12/2014 Interim Sustained effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The registered person must ensure that within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes— (a)(i) the name of the child; (ii) details of the child’s behaviour leading to the use of the measure; (iii) the date, time and location of the use of the measure; (iv) a description of the measure and its duration; (v) details of any methods used or steps taken to avoid the need to use the measure; (vi) the name of the person who used the measure (‘the user’), and of any other person present when the measure was used; (vii) the effectiveness and any consequences of the use of the measure; and (viii) a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure; and (b) within 48 hours of the use of the measure, the registered person, or a person who is authorised by the

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Requirement Due date

registered person to do so (‘the authorised person’)— (i) has spoken to the user about the measure; and (ii) has signed the record to confirm it is accurate; and (c) within 5 days of the use of the measure, the registered person or the authorised person— (i) adds to the record confirmation that they have spoken to the child about the measure.

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Requirement Due date

(Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii) (b)(i)(ii) (c)(i)) 28/04/2017

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation:  The registered persons should demonstrate how staff continually and actively assess the risks to each child and the arrangements in place to protect them. (‘Guide to the children’s homes regulations including the quality standards’, page 42, paragraph 9.5) This is in regards to the risk assessments for young people who are, or who have been, victims of bullying type behaviours.

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance ‘Raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, work- based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for children looked after and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

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Information about this inspection

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Information about this inspection

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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