Children's Home run by Cambian Childcare Limited in Torbay

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judges that it has improved effectiveness .

p.2

children and young people since the most recent full inspection

The registered manager is a dynamic and effective manager. She is child-centred in her approach and is also highly focused on developing her staff team to be confident in their performance, and aspirational about what they can help young people to achieve.

p.2

children and young people since the most recent full inspection

The registered manager continually strives to improve outcomes for young people. She is clear about the team’s objectives and works effectively with the placing authority and young people to achieve short, medium and long-term goals. Young people feel empowered and are positive in their engagement. The current young person feels that this is an ‘outstanding home’. She told the inspector how much the manager and staff were helping and supporting her to do well and succeed. The young person confirmed that she felt safe and could talk openly to staff.

p.2

children and young people since the most recent full inspection

Staff have an excellent relationship with young people, who are clear about staff expectations. Staff engage young people in ongoing positive dialogue. Staff use good behaviour management techniques and they are open with young people about why they do the things they do. This approach treats young people with respect and dignity and achieves good responses and outcomes. Young people learn to trust staff and learn to act on their recommendations. For example, young people are encouraged to participate in tasks aimed at developing their understanding of how to keep themselves safer and how to make good choices as they mature into young adults. When difficulties occur, the manager and staff take prompt and effective action to help and protect young people. They work effectively with other agencies and advocate strongly in support of the young person in their care.

p.2

children and young people since the most recent full inspection

Very good attention is given to supporting young people to do well in their education. Attendance is excellent and young people are encouraged to think about their futures and to be confident in what they can achieve. Staff facilitate good opportunities for young people to meet up regularly with their families and to have visitors to their home, who sometimes stay for sleepovers. Staff help the young person to make friends locally and enjoy free time in keeping with other young people of a similar age. The home is furnished and decorated to a good standard. It provides a homely and comfortable environment and young people are able to have a say in colour schemes and how furnishings are arranged. The current young person has had her bedroom tastefully decorated. It provides an attractive and welcoming personal space for her to relax. The kitchen is showing signs of wear and tear and may need upgrading to ensure that good standards are maintained throughout the home.

p.2

children and young people since the most recent full inspection

The registered manager has responded thoroughly to the two requirements and one recommendation made at the full inspection in November 2016. Safeguarding policies and procedures have been reviewed, and staff are familiar with their spectrum of responsibilities. The location risk assessment and the young person’s guide has also been reviewed and updated.

p.3

children and young people since the most recent full inspection

Since early January the registered manager has been providing management support and oversight at two other children’s homes operated by the same company and located nearby. She has enjoyed the challenge of this experience, but is aware that it is not possible for this arrangement to continue for too much longer. During this period she has been well supported by the responsible individual and two deputies. One of the deputy positions is a temporary arrangement due to the manager’s current additional responsibilities. However, consideration should be given to formalising the role of the substantive team leader as deputy across both homes. This would provide more robust oversight and would be beneficial in terms of succession planning.

p.3

Information about this children’s home

The home is operated by a national provider. It provides care and accommodation for one child or young person who may have emotional and/or behavioural difficulties.

p.4

Recent inspection history

Inspection date Inspection type Inspection judgement 29/11/2016 Full Good 01/03/2016 Interim Sustained effectiveness 16/12/2015 Full Good 05/01/2015 Interim Sustained effectiveness

p.4

Statutory requirements

This section sets out the actions which must be taken so that the registered person(s) meets the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

6: The quality and purpose of care standard

p.5

Requirement Due date

In order to meet the quality and purpose of care standard the registered person must-

p.5

Requirement Due date

2 (c) ensure that the premises used for the purposes of the home are designed and furnished so as to meet the needs of each child and enable each child to participate in the daily life of the home. In particular the kitchen units need to be maintained in a good state of repair or may need upgrading if the kitchen is to achieve the same standards as the remainder of the home. 30/04/2017

p.5

Recommendations

To improve the quality and standards of care further, the service should take account of the following recommendation:

p.5

Recommendations

 Each home must have clear arrangements in place to maintain effective management when the manager is absent, off duty or on leave. In particular, consideration should be given to formalising the role of the team leader as deputy across both homes. This would provide more robust oversight and would be beneficial in terms of succession planning. (‘Guide to the children's homes regulations including the quality standards’, page 54, paragraph 10.20)

p.5

What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the ‘Inspection of children's homes: framework for inspection’.

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children’s home. Inspectors considered the quality of work and the difference that adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

p.6

Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

p.7

Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

p.7